exploring the patient centered medical home

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1 Exploring the Patient Centered Medical Home Mary Takach, MPH, RN Program Director National Academy for State Health Policy Arizona Association of Community Health Centers Annual Meeting February 9, 2011

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1

Exploring the Patient Centered Medical Home

Mary Takach, MPH, RN

Program Director

National Academy for State Health Policy

Arizona Association of Community Health

Centers Annual Meeting

February 9, 2011

2 2

NASHP

24-year-old non-profit, non-partisan organization

Offices in Portland, Maine and Washington, D.C.

Academy members

Peer-selected group of state health policy leaders

No dues—commitment to identify needs and guide work

Working together across states, branches and agencies to advance, accelerate and implement workable policy solutions that address major health issues

3

NASHP Medical Home Projects

The Commonwealth Fund: Advancing Medical Homes in Medicaid

Round I 2007-2009 (CO, ID, LA, MN, NH, OK, OR, WA)

Round II 2009-2010 (AL, IA, KS, MD, MT NE, TX, VA)

Round III 2011-2012 (RFA released 1/2011)

Office of the Assistant Secretary for Planning & Evaluation in the US Department HHS

With RTI, evaluation design for Medicaid State Plan Option for Chronically Ill Health Homes (Section 2703 Affordable Care Act)

Federal HRSA Bureau of Primary Health Care

Informing state policymaking as it affects health centers through a National Cooperative Agreement

Federal HRSA Maternal Child Health Bureau

Coordinating medical home policies between State Title V & Medicaid

Presentation goals

4

Describe how state policy makers are

using the medical home model to

transform primary care delivery systems

Describe the roles that health centers &

state primary care associations are

playing in these efforts

Discuss how federal health care reform

might accelerate these efforts

5 5

What’s so new about medical homes?

Today’s Care Health Care Homes

Patients are recipients of services by providers and clinics.

Patients and families are partners in the provision and planning of care.

My patients are those who make appointments to see me.

Our patients are those who have agreed to participate in our HCH and understand how to contact our HCH.

Care is determined by today’s problem and time available today.

Proactive care planning is developed with the patient / family to anticipate patients needs.

Care varies by memory or skill of the provider.

Care is standardized with evidence-based guidelines and planned visits.

Patients are responsible to coordinate their own care.

A team, including the care coordinator, coordinates care with patients and families.

I know I deliver high quality care because I’m well trained.

We measure our quality and outcomes and make ongoing changes to improve it. We include patients / families in our quality work.

It’s up to the patient to tell us what happened to them.

We use a registry to track visits and tests and we do follow-up after ED visits and hospital admissions.

Clinical operations center on meeting the doctor’s needs.

A multidisciplinary team works at the top of our licenses to serve patients.

Slide courtesy of Minnesota Department of Health/ Minnesota Department of Human

Services

6

7 7

Since 2006, most states have new Medicaid

or CHIP medical home initiatives

AK

NH MA

ME

NJ

CT RI

DE

VT

NY

DC MD

NC

PA

VA WV

FL

GA

SC

KY

IN OH

MI

TN

MS AL

MO

IL

IA

MN

WI

LA

AR OK

TX

KS

NE

ND

SD

HI

MT

WY

UT

CO

AZ

NM

ID OR

WA

NV

CA

States with at least one effort that met criteria for analysis

SOURCE: NASHP analysis

8 8

Medicaid medical home efforts vary

widely

Some start with sub populations

Most target high cost populations...

...then plan to go state-wide

Most have legislative or Governor support

Many have state funding, most do not

Several use state plan amendments or Medicaid waivers

All delivery systems: FFS, PCCM, MCO

9

Five Areas of Activity

Forming Key Partnerships

Defining and Recognizing a Medical Home

Purchasing and Reimbursement

Support for Changing Practices

Measuring Results

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Forming Key Partnerships

Planning with providers & consumers

health centers, provider & consumer associations

Working with QI collaboratives

Collaborating with other state agencies

Public health/Title V, Mental Health, Governor’s Offices, legislators

Partnering with foundations & universities

Joining forces with other payers/purchasers

State & public employees

Multi-payer medical home initiatives

11 11

17 States are Participating (or Plan to

Participate) in Multi-payer Initiatives

AK

NH MA

ME

NJ

CT RI

DE

VT

NY

DC MD

NC

PA

VA WV

FL

GA

SC

KY

IN OH

MI

TN

MS AL

MO

IL

IA

MN

WI

LA

AR OK

TX

KS

NE

ND

SD

HI

MT

WY

UT

CO

AZ

NM

ID OR

WA

NV

CA

12

Defining Medical Homes

Joint Principles

Colorado (adults)

Idaho

Louisiana*

Maine

Michigan

New York

Oklahoma*

Pennsylvania

Rhode Island

Vermont

*modified Joint Principles

State-grown definitions

Colorado (children)

Kansas

Maryland

Minnesota

Montana

Nebraska

North Carolina

Oregon

Washington

13

Recognizing medical homes

Why Recognize?

Establishes concrete expectations for practices & patients

Reassures payers that extra payment translates to extra services

Reassures providers that improved care translates to improved payment

Motivates medical practices to change

14

Recognizing Medical Homes

NCQA PPC-PCMH

Colorado (adults)

Iowa

Louisiana

Maine*

Maryland*

Massachusetts*

Michigan**

New York

Pennsylvania*

Rhode Island

Vermont

*modified NCQA

**NCQA or BCBS

State-grown standards

Colorado (children)

Kansas

Minnesota

Nebraska

North Carolina

Oklahoma

Oregon

Texas

Washington

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Purchasing & Reimbursement

Payments for ongoing medical home costs

Monthly care management payments

Do all health centers receive monthly care management payments?

Can health centers receive payments to provide care management for other practices?

Lump sum payments

Enhanced Fee For Service payments for certain visits

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Purchasing & Reimbursement

Payments for ongoing medical home costs (cont.)

Payments for new visit codes (i.e. behavioral health and after hour visit codes)

Can health centers provide these services for other practices/patients?

Can health centers provide after hours care for other practices/patients?

Payments to community networks

Can a health center be a community network?

Payment incentives for performance Are health centers able to take on risk?

Managed care contracts

17

Support for Changing Practices

Provider adoption of good practices Learning collaboratives

Practice coaches/on-site technical assistance

Conference calls/check-ins

Info to providers on performance/patients

$$ / technical assistance for HIT/HIE Registry, EHR, eRx

Care coordination Practice-based: PA, MN, RI, VT

Community-based: MT, NC, OK, VT

State-based: CO, OK

Patient/family-based: ME, MN, NE

18

Measuring results

Pennsylvania

Engaged providers

Health status

Costs

Clinical quality of care

Provider satisfaction

Pt self-care knowledge

Rhode Island

NCQA score

Health outcomes

Costs

Clinical quality of care

Patient experience

Vermont

NCQA score

Health status

Costs

Clinical quality of care

Outcomes of interests in a few multi-payer pilots

2014 is tomorrow

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If you build it (medical home system),

…. 1. Increase primary care payments

Section 1202 (Reconciliation Bill): Increased Primary Care Medicaid Reimbursement for Primary Care Providers

Section 4106: Improving access to preventive services for eligible adults in Medicaid

Section 5501: Increased Primary Care Medicare Reimbursement for Primary Care Providers

Section 5502. Medicare FQHC Improvements

2. Increase system capacity

Section 4101. $50 million School Based Health Clinics

Section 5507. $425 million Health Workforce Demonstrations

Section 5508. $230 million Teaching Health Centers for primary care residency programs

Section 10503. $11 billion CHC & NHSC Fund

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… they will come. 3. Provide better infrastructure support

Section 3502: Community Health Teams

Section 5405: Primary Care Extension Program

4. Provide new models of care

Section 2703: State Option to Provide Health Homes for Enrollees with Chronic Conditions

Section 2706. Pediatric ACO Demonstration Project

Section 3021: $10 billion Center for Medicare and Medicaid Innovation in CMS

Section 4108. $100 million Incentives for Prevention of Chronic Disease in Medicaid

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Other sources of funding to build your

“dream home”

Federal ARRA funding

Meaningful use & PCMH standards

Public/private partnerships:

Multi-payer initiatives: Medicare Multi-payer Advanced Primary Care (APC) demo

Foundation grants

Pharma, commercial plans, provider associations

Federal FQHC APC demo

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Opportunities for health centers

Federal support is unprecedented

Partner! Partner!

Do your homework. Know your state, know other states

http://www.nashp.org/med-home-map

Go big: Align operations with PCMH goals

Go bigger: Break down walls

Go biggest: Break down ceiling

Partner! Partner!

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•Home | •About NASHP | •Newsroom | •E-News signup | •Employment |

•Contact Us

Search this site:

•Chronic & Long Term Care •Comprehensive Health Reform •Coverage & Access •Health System Improvement

•Specific Services & Populations

•ABCD Resource Center •Maximizing Enrollment for Kids •Medicaid and the DRA •Patient Safety Toolbox

•State Quality Improvement Partnership Toolbox

•NASHP Projects & Programs •NASHP Publications by Category •NASHP Publications by Date •NASHP Authors' Publications

•NASHP Publications by Related Topics

•Preconference Sessions •Conference Sessions •Conference Speakers

•Session Speakers

New NASHP Publications •A State Policymakers’ Guide to Federal Health Reform - Part I: Anticipating How Federal Health Reform will Affect State Roles Many critical aspects of federal health reform will be implemented by the states. Through program design, regulations, policies and practices, state decisions and actions already play a profound role in shaping the American health care system. Both the House and Senate reform proposals would dramatically change the federal structure within which state health policy operates. Part I of this State Policymakers’ Guide provides a high-level view of existing state roles in the health care system and how federal reform will affect those roles. Download the file: Policymakers Guide Part 1 November 2009 •State Policymakers’ Priorities for Improving the Health System This State Health Policy Briefing presents the issues identified by NASHP’s state leadership as their most significant priorities for improving their health systems. As Academy members discussed their priorities, a set of broader themes emerged. These larger policy goals are: Connect People to Needed Services; Promote Coordination and Integration in the Health System; Improve Care for Populations with Complex Needs; Orient the Health System toward Results; Increase Health System Efficiencies. This briefing also provides a more detailed list of states’ priorities presented in four major categories of state health policy: Coverage and Access; Health Systems Improvement; Special Services and Populations; and Long Term and Chronic Care. Download the file: Policymakers' Priorities November 2009 •Supporting State Policymakers’ Implementation of Federal Health Reform States will have enormous short-term and long-term needs for assistance as they grapple with federal health reform legislation. Significant federal and private resources to support state-level implementation will be necessary. Implementation support must be defined and coordinated quickly. Technical assistance must be provided in a manner that corresponds with state needs. State officials should be involved in the design of technical assistance so that it is most effective given varied state circumstances, needs, and capacities. Technical assistance should inspire innovation among leaders even as it helps all states meet minimum standards of performance. Download the file: Supporting Implementation of Federal Reform

November 2009

Will Medicare Join State Multi-Payer Medical Home Initiatives? A Conversation with States Regarding Medicare’s Proposed Advanced Primary Care Demonstration

ABCD III Using Data Integration and Information Technology to Improve Care Coordination for Young Children

•RWJF Blog: Preparing for health reform in the states, with Alan Weil

•Home | •About NASHP | •Newsroom | •E-News signup | •Employment |

•Contact Us

Search this site:

•Chronic & Long Term Care •Comprehensive Health Reform •Coverage & Access •Health System Improvement

•Specific Services & Populations

•ABCD Resource Center •Maximizing Enrollment for Kids •Medicaid and the DRA •Patient Safety Toolbox

•State Quality Improvement Partnership Toolbox

•NASHP Projects & Programs •NASHP Publications by Category •NASHP Publications by Date •NASHP Authors' Publications

•NASHP Publications by Related Topics

•Preconference Sessions •Conference Sessions •Conference Speakers

•Session Speakers

New NASHP Publications •A State Policymakers’ Guide to Federal Health Reform - Part I: Anticipating How Federal Health Reform will Affect State Roles Many critical aspects of federal health reform will be implemented by the states. Through program design, regulations, policies and practices, state decisions and actions already play a profound role in shaping the American health care system. Both the House and Senate reform proposals would dramatically change the federal structure within which state health policy operates. Part I of this State Policymakers’ Guide provides a high-level view of existing state roles in the health care system and how federal reform will affect those roles. Download the file: Policymakers Guide Part 1 November 2009 •State Policymakers’ Priorities for Improving the Health System This State Health Policy Briefing presents the issues identified by NASHP’s state leadership as their most significant priorities for improving their health systems. As Academy members discussed their priorities, a set of broader themes emerged. These larger policy goals are: Connect People to Needed Services; Promote Coordination and Integration in the Health System; Improve Care for Populations with Complex Needs; Orient the Health System toward Results; Increase Health System Efficiencies. This briefing also provides a more detailed list of states’ priorities presented in four major categories of state health policy: Coverage and Access; Health Systems Improvement; Special Services and Populations; and Long Term and Chronic Care. Download the file: Policymakers' Priorities November 2009 •Supporting State Policymakers’ Implementation of Federal Health Reform States will have enormous short-term and long-term needs for assistance as they grapple with federal health reform legislation. Significant federal and private resources to support state-level implementation will be necessary. Implementation support must be defined and coordinated quickly. Technical assistance must be provided in a manner that corresponds with state needs. State officials should be involved in the design of technical assistance so that it is most effective given varied state circumstances, needs, and capacities. Technical assistance should inspire innovation among leaders even as it helps all states meet minimum standards of performance. Download the file: Supporting Implementation of Federal Reform

November 2009

Will Medicare Join State Multi-Payer Medical Home Initiatives? A Conversation with States Regarding Medicare’s Proposed Advanced Primary Care Demonstration

ABCD III Using Data Integration and Information Technology to Improve Care Coordination for Young Children

•RWJF Blog: Preparing for health reform in the states, with Alan Weil

Please visit:

www.nashp.org

www.pcpcc.net

Contact:

[email protected]

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