export compliance management seminar 29 may 2012: key issues & complexity in global trade...

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Company Confidential Momentive case: Key Issues & Complexity in Global Trade Management and How It Affects Your Business Presented by: Delphine Neveux Global Trade Compliance Regional Senior Manager Europe Rotterdam, May 29th, 2012

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Delphine Neveux - Momentive www.exportcompliancemanagement.com

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Page 1: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential

Momentive case:

Key Issues & Complexity in Global Trade Management

and

How It Affects Your Business

Presented by: Delphine Neveux

Global Trade Compliance – Regional Senior Manager Europe

Rotterdam, May 29th, 2012

Page 2: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Momentive - Confidential 5

Who are we?

• Word’s largest producer of specialty chemicals:

– Epoxy, binder, adhesive, coating & ink resins

– Silicon's and quartz for industrial applications.

• 20,000 customers with broad end use markets i.e.

– Automotive

– Construction

– Energy/ Industrial/Marine

– Consumer/ Durable goods

• 104 production facilities and 10,000 employees around the world

– 51 facilities in Americas

– 32 facilities in Europe

– 21 facilities in Asia Pacific

• Sales of $7.4 billion with 80% of leadership market positions.

• Owned by the US Private Investment Firm “Apollo Management L.P”

Page 3: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential 6

Main challenge: how to prevent anyone ending there?

Page 4: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential

Main challenge:

How to build & sustain what Governments expect from us?

• The common denominator for successful trade compliance is:

– a system of effective internal controls

• Government expectations for internal control systems have 5 common program elements:

1. Management commitment and adequate resources

2. Policies and procedures

3. Risk assessment and program oversight

4. Training, communication and auditing

5. Corrective action

COSO

Framework

Page 5: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

II. Business impact of our problem solving strategy?

Page 6: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential 9

1. Management Commitment and Adequate Resources

– Governance of senior management in compliance effort

» Policy endorsed by high ranking officials

» Participation in periodic compliance review board meetings

» Funding of needed compliance activities

– Organization fully and knowledgeably staffed

» Clear allocation of compliance responsibility and authority

» Cross functional designation of subject matter experts

» Creation of Global Trade Compliance (GTC) Group incl.

• New position for Vice President – GTC and Senior Counsel

• Appointment of 4 x Export Compliance Officers (ECOs)

• Appointment of Product Stewards across Business Divisions

• Embedded involvement of internal auditors and legal counsels

EMPC = Export Management Compliance Program

Page 7: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential 10

Policies and procedures

– Global export controls policy made easily accessible on intranet

– Documented procedures of each involved functions

– Determination matrix for controlled items & Technology control plan

– Know your customer – hands out

Momentive tools and techniques

Restricted Party Screening software (interface with SAP)

– Automated screening parties and orders’ checks (incl embargoes)

– Tool available on and off-line

– Automated updates of party-lists, controlled items, regulations per country etc

SAP:

– Automated checks and blocks

– New Material Development/ Material Introduction Maintenance (NPD/MIM)

– Validation of Foreign Trade Data – restricted only to authorized users

2. Policies, Procedures and Tooling

Page 8: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential

• Risk Assessment

– Trade related risks are assessed, documented, weighed periodically

– Systemic regulatory checks are embedded in new material introduction

– On going screening of all (existing and new) materials and parties

• Program Oversight/ Auditing

– Regular, periodic auditing of compliance performance

• On effectiveness of EMCP legal controls, processes and procedures

• On efficiencies of automated tools (Screening, SAP blocks etc)

• Due-diligence by integration of new businesses (ex: M&A)

3. Risks assessment and program oversight

Page 9: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

4. Training and Communication

– Targeted training programs (internal/external/Intranet enabled)

• GTC/Legal: in depth training

• Product Stewards: determination of strategic goods

• Customer Service/Sales: “Know your customer guidance” / Red-flag/ “do’s and

don'ts”

• Site manager: Technology Control Plan/ legal controls required

– Completion tracking and performance captured

– Communication

• Periodic compliance message- broadcasted by leadership team

• Periodic reports of compliance review board meetings

• Quality internal and external considerations

Page 10: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Company Confidential

Mechanism for surfacing issues

– Documented process for escalation and resolution of detected non-

conformities

– Documented remediation plans

– Verification of effectiveness of action taken

– Voluntary disclosures

Recordkeeping

Conform to regulatory requirements and Technology Control Plan to:

• Facilitate easy collection of all relevant documents

• Monitor the handling of internal compliance issues and corrective actions

5. Corrective actions

Page 11: Export Compliance Management Seminar 29 May 2012: Key Issues & Complexity in Global Trade Management and How It Affects Your Business

Questions?