express report

7/28/2019 Express Report

1/16

Overall Performance

Business Intelligence(BI)

Reporting and Analysis

Analytics

Data Warehousing

Workflow

Data Integration

Support

Product Technology

Business Intelligence (BI) Express Software Comparison for IBM Cognos 10 BI by IBM, Logi 9 Business Intelligence Platform byLogiXML, Intellicus Enterprise Reporting and Business Insights Platform by Intellicus Technologies Pvt. Ltd., Business IntelligencePortal (BI Portal) by Enterprise Software Solutions

The graphs below were developed for an express software comparison of IBM Cognos 10 BI by IBM, Logi 9 Business Intelligence Platform by LogiXML, Intellicus Enterprise

Reporting and Business Insights Platform by Intellicus Technologies Pvt. Ltd., Business Intelligence Portal (BI Portal) by Enterprise Software Solutions. They display thestandard scores of the vendor solutions, as determined through TEC's default Business Intelligence (BI) Model. The graphs reflect 1764 functional, technical, and businesscriteria. This comparison is based on average weights and priorities.

Express Software Comparison Report


2/16

Business Intelligence (BI)

Module

TotalCriteria

BusinessIntelligencePortal (BI

Portal)

IBM Cognos 10BI

IntellicusEnterprise

Reporting andBusinessInsightsPlatform

Logi 9 BusinessIntelligence

Platform

by EnterpriseSoftwareSolutions

by IBM by IntellicusTechnologies

Pvt. Ltd.

by LogiXML

Module Rating Module Rating Module Rating Module Rating

Reporting and Analysis 398 79.30 98.98 49.17 94.84

Includes: Analysis,Dashboards,EnterpriseSearch,Reporting,Scorecards

Analytics 569 67.08 93.73 42.15 88.72

Includes: Administration,Core Analytics,Data, Text,and Web Mining,OLAP,Predictive Analytics

Data Warehousing 56 98.08 98.50 86.80 73.27

Includes: Data Warehouse Functions,ProductSupport

Workflow 125 1.85 95.19 6.67 83.03

Includes: Dynamic and ComplexProcesses,Monitoring and Reporting,Process andActivity Definition,Queue and Work ListDefinition,Resources and Roles Definition,Rulesand Routing Definition,Triggers andScheduling,Work Definition,Workflow Components

Data Integration 273 70.69 90.64 40.34 73.40Includes: EII,ETL

Support 67 92.61 83.17 65.88 67.10

Includes: Application Fix Response Time,ClientSupport,Database Support,Portal Support,ProblemResolution,Server Support,Web Service Support

Product Technology 276 69.91 96.93 57.72 82.54

Includes: Implementation andTraining,Synchronization and Replication,TechnicalFit

Business Intelligence (BI)


3/16


Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Reporting 255 84.99 97.62 68.79 87.05

Includes: Accessibility,CalculationCapabilities,Data Visualization Tools,Distributionand Archiving,Filters,Formatting,InteractiveBeans,Metrics,Reporting Capabilities,SQLFunctionality for Report Creation

Analysis 55 56.92 97.29 50.09 87.14

Includes: Analysis Capabilities,ExplorationTools,Portals

Enterprise Search 11 93.64 100.00 18.18 100.00

Includes: Accesses data sources to searchinformation across the organization,Auto-fillingprompts to maintain context within searching

capabilities,Embedded standard searchtoolbar,Fine-tunes search by narrowingcriteria,Fuzzy matching and wordstemming,Indexes full content and not just reportnames and descriptions,Leverages metadata layerwithin search,Leverages structured andunstructured data,Search capabilities within areport or other document to identify relatedtopics,Searches full BI content,Security to limituser access searches to access only areas

Scorecards 59 75.66 100.00 25.44 100.00

Includes: Administration,Feedback,Tools toCommunicate Objectives,Tools to Design BalanceScorecards

Dashboards 18 85.28 100.00 83.33 100.00

Includes: Access to multiple enterprise dataresources,Built-in pre-defined metrics,Connects tooperating systems to performtransactions,Customizable at user level,Drag anddrop,Drill down capabilities,Editsmetrics,Embedded instant message or chatcapabilities,Establishes KPIs or metrics,Exceptionhighlighting is visible on charts and in keyperformance metrics,Exploits different statisticalmethods,Indicators and links to reports and shareddocuments,KPI and alert customization,Providesautomated scheduling,Real-time data updatecapability,System administration configurationcapabilities,Updates, edits, and changes look andfeel of UI at individual user level,Web-based



Reporting and Analysis Module Ratings


4/16

Analytics

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Predictive Analytics 72 56.27 94.48 32.83 87.20

Includes: Forecasting,Industry Vertical PredictiveAnalytics,Predictive Data Analytics,PredictiveModeling Techniques

Data, Text, and Web Mining 214 8.58 94.99 3.99 78.85

Includes: Algorithm and Statistical Tools,DataMining,Econometrics and Time Series,StatisticalAnalytics,Text Mining,Web Mining

OLAP 50 99.05 93.33 88.21 100.00

Includes: Calculations,Datavisualization,Interactive data analysis andreporting,Report distribution,Web-specific features

Core Analytics 226 71.52 85.84 0.00 91.85Includes: Human resources (HR)Analytics,Operations and inventory analytics,Salesand Marketing Analytics,Web Site Analytics

Administration 7 100.00 100.00 85.71 85.71

Includes: Administrator can edit, change, andrestrict user access to measuresand whole orpartial dimensions in the web portal,Automation ofcube builds,Centralized security,Event logging andOLAP cube build monitoring capabilities,Real timeupdates,Scalable platform for storing and analyzingmulti/terabyte data sets,Third party data sources

Analytics

Analytics

Analytics Module Ratings

Data Warehousing

Data Warehousing Module Ratings


5/16

Data Warehousing

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Data Warehouse Functions 50 99.50 97.00 73.60 83.20

Data Warehousing


6/16

Includes: Analytical repository,Automatic andmanual control of caching to balance quickresponse with massive scalability,Automaticsynchronization of model and subject areadiagrams,Backs-ups and archives reports,Built-indrill-down capability allows detailed examination ofdata,Built-in graphic capability allows results to beviewed with bar, pie, or line graphs,Captures andsupplies Incremental changes from target datasources to the data warehouseautomatically,Creates a single logical data model(ERD) from multiple PDMs,Data access methodsallow access to and manages different types ofdata,Data compressing capability,Dataconsolidation from disparate data sources,Dataintegration from ERP, CRM, SCM,Data integrationfrom legacy data,Data integration from local

data,Data integration from OLAP,Data integrationfrom Web,Data modeling and process modelingare integrated within the same toolset, so theyshare the same data definitions,Data transferservices enable the transfer of data sets, catalogs,graphics catalogs, entire data libraries, andexternal files between local and remotesystems,Data transformation and cleansingtools,DDE allows the exchange of data with anyapplication supporting it,Displays meta-data in inboth technical and business views,Dynamic dataaccess methods to access and manage differenttypes of data,Ensures data consistency and qualitytechniques,Function libraries enable the businessto answer all its analytical questions using a singleplatform,Generates schemas for data warehouseand data mart DBMSs,HTML generation of projectdocumentation, so the project can be posted on the

intranet for review by end users,Integrateddevelopment environment,Integratedobject-oriented modeling capabilities, including theability to transform a relational data model into apreliminary object-oriented class model, fordesigning custom DSS and EISapplications,Interfaces with 4GL products for rapidapplication development of systems,Interoperabilitytechnology for third party components,Multilevelsecurity for restricted data access,OLE enhancesthe ability to create and update organizational dataand applications,Options to overwrite or createmultiple objects when creating an ERD frommultiple PDMs,Options to update/synchronize datafrom multiple sources via auatomatic schedulers oron demand,Platform independent architectureintegrates with existing infrastructure,Pre-formatted

query templates for novice users,Programmable,customizable, and expandable to adapt to specificmission profiles,Real time and batchexecution,Remote computing services enableapplication to work where data resides,Remotelibrary services deliver transparent, cross-platformaccess to remote data sources,Reports on thetransformation and use of data items,Reverseengineering capabilities for multiple DBMSs,Savescommonly used queries for quick retrieval andexecution,Scalable, multithreaded, multi-I/Orelational storage,Separate physical and logicalmodels,Shared application server,Tailor size ofblocks,Traceability features determine the origin ofattributes and columns, and multiple usage of dataitems,VLDB drivers to extract from any relationaldatabase,Wizards or templates create and runreports

Product Support 6 96.67 100.00 100.00 63.33


7/16

Data Warehousing

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Includes: Dedicated resources to supportinquiries,Five day work week,Nominated workinghours,Product support through call centeroperation on 24x7x365 global availability,Support

engineers are deployed at both owned and remotesites,Training available seven days a week

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform


by IBM by IntellicusTechnologiesPvt. Ltd.

by LogiXML


Process and Activity Definition 15 0.00 100.00 60.00 84.67

Includes: Defines absolute or relative dates whenactivities or work-items must becompleted,Displays decision logic using text, thebranch concept, or a decision icon on the processmap,Displays the path traveled between activities(color change),Graphically portrays businessprocesses and activities,Processes can be definedor mapped into the system,Processes to havemultiple points and end at any endpoint,Represents complex processes that arecomprised of sub-processes and activities,Reuses

an activity already defined in the process withouthaving to define it again;,Schedules tasks to startautomatically at a specified time,Shares activitiesand sub-processes between processes,Specifiesnote (activity) properties at design time,Suppliesactivity and task names,Suspends or resumes aworkflow in process and specifies inactiveperiods,Terminates a workflow in a process, basedon user privileges security,Views overall status anddisplay active node (activity)

Resources and Roles Definition 6 16.67 65.83 0.00 100.00

Workflow

Workflow is a commonly used term that describes the automation of internal business operations, tasks, and transactions thatsimplify and streamline current business processes.

Workflow Module Ratings

W kfl


8/16

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Includes: Defines and handles different types ofhuman or computer-based resources and assignsroles to those resources based on variablecriteria,Designates participants with various

characteristics, as well as defines their profiles andspecific attributes,Generic role definition to allowthe passage of work-items to a group, individual, ora generic individual type,Integrates existingcorporate directory information and profiles, suchas DBMS, OS, host services (e.g., X500), orLAN-based services, into the workflow system anddefines roles,Reassigns work to an individual usingthe forward concept (with specifiedprivileges),Users have multiple roles

Rules and Routing Definition 7 0.00 100.00 0.00 91.43

Includes: Accesses data from external applicationsor databases from within the workflow process atrun-time and uses that data to dynamically feedrouting decisions,Defines the business rules andthe routing logic in the process through embedded

(own scripting language) or external (callable UNIXor C scripts) scripting,Defines the business rulesand the routing logic in the process throughgraphical, drag-and-drop facilities,Defines the logicthat governs the process, as well as the businessrules and routing logic within the workflowproduct,Repetition of completed activities andbacktracking to specific activities on an as-needed,variable basis, such as the rerouting of work-itemsto activities which have already been performed inthe event of a rework,Routing and businessdecisions based on a combination of complexuser-defined conditions or complex Booleanexpressions,Serial, conditional, parallel, andrendezvous (i.e., several distinct roles or activitiesmerging into one at a specific point in the process)routing

Work Definition 11 0.00 100.00 0.00 70.00

Workflow


9/16

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Includes: Assigns activities to participants' rolesthrough graphical, drag-and-drop facilities,Assignsactivities to participants' roles through scripting orprogramming,Configurable workflow based on

service type, feature set, and network or accountattributes,Configures supervisor, workgroup, andengineer relationships to tasks,Defines andhandles complex or compound work-itemscomprised for comments and annotation (free-formuser comment attachments),Defines and handlescomplex or compound work-items comprised forimages (data from imaging tools),Defines andhandles complex or compound work-itemscomprised of business and transactionaldata,Defines and handles complex or compoundwork-items comprised of several heterogeneousdata elements, which are integrated into the samecontainer or work package, including standardattachments, such as office documents,spreadsheets, and graphs,Defines and handlescomplex or compound work-items comprised ofworkflow, process-specific data such as data byprocess and activity history, task priority, andalerts,Defines the business rules and the routinglogic in the process through embedded (ownscripting language) or external (callable UNIX or Cscripts) scripting,Defines which participant shouldwork on which activities and with what resources,and the different modes available for assigningwork

Queue and Work List Definition 31 0.00 100.00 0.00 70.00

Includes: Alternate inbox for a temporary


10/16

Includes: Alternate inbox for a temporaryreplacement or stand-in work queue,Assigns workby activity or work item and allows users to viewoutstanding and completed activities orwork-items,Defines preset sorts at build-time, suchas LIFO sort, alphabetic sort, so users can sortqueues at run-time,Defines relationships betweenqueues, activities, and how they correspond tosupport the different mapping definitions. e.g., onequeue for many activities, one-to-one mapping,and custom mapping,Defines the run-time,activity-level, and work-item-level priority of thedifferent instances and cases within theprocess,Denotes tasks with alarms or deadlines(with some type of indicator, like an alarmclock),Differentiates between new and existingwork tasks,External application inbox for

computer-based participants or agents workqueue,Graphical display representation of thebusiness process,Individual inbox orperson-specific work queue,Multiple views of auser's work lists (as a group member and as anindividual; users may take items from a group listand place them in an individual list),Participantsview assigned work by activities specificallyassigned to a participant,Participants viewassigned work by suspended work items oractivities (views of all activities or work-itemswhose processing has beensuspended),Participants view assigned work in acomparative workload view (a view of the workassigned to the different participants andgroups),Participants view their assigned work byworkgroup assignment (activities assigned to agroup to which the participant belongs),Performs a

search for specific data within queues such asspecific data values (e.g., look for all work-itemsrelating to customer Smith),Performs a search forspecific data within queues, such as responsiblerole (e.g., look for all work-items last handled bycustomer service),Preserves consistency byallowing one participant to access a task and itswork-items at a time,Pushes or assigns work tousers and allows users to pull work from theirqueues,Role inbox functional workqueue,Searches for specific data within queuesbased on priority,Single work queue concept,which combines the in-box and the WIP boxactivities,Sorts of work in a queue at run-time,based on workflow data fields criteria (order byspecific workflow data values),Sorts work in aqueue at run-time based on FIFO criteria, in whichwork-items are assigned (based on activity andwork-item age),Sorts work in a queue at run-timebased on priority by activity criteria (order byactivities priorities),Sorts work in a queue atrun-time based priority by work items criteria (orderby the work-item's priority),Sorts work in a queue atrun-time, based on transactional data fields criteria(ordered by the data values of an externalapplication or database),Sorts work lists in anyorder and saves settings for future sessions,Sortswork queues on variable criteria and customs,user-defined criteria,Static and dynamicassociations between queues andactivities,Workgroup inbox group work queue

Triggers and Scheduling 16 0.00 100.00 0.00 98.13

W kfl


11/16

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Includes: Activity and work-item status (exceptions,processing status),Alert logging and maintenancekeeps an audit trail of the alerts that are triggeredalong a process,Alerts mechanism determines

whether the alerts are posted through an e-mailsystem, shown as a pop-up window, or createdand routed as a special work-item,Automaticallycalculates due dates based on services orderedwith override capability,Automatically launchesexternal applications or processes as a result of atrigger activating,Deadline triggers (e.g., date,day-of-month, hour),Defines automatic generationof alerts and notifications based on triggers,Definesautomatic reprioritization of an activity or work-itemas a result of a trigger activating,Defines automaticrouting and escalation (routing to a supervisor) of awork-item as a result of a triggeractivating,Different types of events that can bedefined as triggers of automatic actions, includingtimer triggers,External triggering events (anexternal application message or an operatingsystem event),Generates and manages

notifications and alerts, including how the alerts areregistered, logged, and to whom they areposted,Notifies group supervisor of reporting alertsand warnings,Participant notification warnsparticipants about different work and processevents,Scheduled triggers (periodic events, suchas every eight hours or every week),Thresholdtriggers (e.g., based on predefined attribute valuesfor work-items, such as all claims over $1,000should generate alerts)

Monitoring and Reporting 13 0.00 100.00 0.00 63.08

Includes: Accesses internal workflow databasethrough external SQL queries or via API's used byapplications,Administrator tool monitors andmanages the process,Automatically identifies tasksin jeopardy,Graphical workflow, tabular workflow,

and status identification,Log with archiving auditdata facilities,Log with configurable tracking andauditing of data facilities,Log with facilities such asa configurable data retention period,Log withstatistical tracking facilities,Monitors progress oftasks, update task status, and view orderhistory,Order and task search,Provides anadministrator's tool to monitor and managecomplex monitoring support, including the flexibilityto monitor multiple custom aspects of workflowprocessing, such as instances, roles, activities, andgroups,Provides an administrator's tool to monitorand manage performance monitoring servicesmonitoring throughput, cycle times, and real timeperformance,Views specific queues and performsreal time monitoring through an administrator's toolthat monitors and manages work list and queuemonitoring

Workflow Components 23 0.00 95.87 0.00 70.00

W kfl


12/16

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Includes: Addresses unstructured-typecollaboration among participants throughknowledge sharing; includes the ability to allowseveral participants to share information in

centralized knowledge repositories,Addressesunstructured-type collaboration among participantsthrough project management,Alters the workloadbalancing mechanism during execution,Attachesword processors (such as Word) and spreadsheet(such as Excel) applications to related points forreference from within workflow,Defines escalationprocedures by reassigning or reprioritizing work atrun-time.,Ensures process integrity and robustnessthrough process and activity checkpointcapabilities; secures specific points from where theprocess can be restarted if necessary,Ensuresprocess integrity and robustness through run-timeexception handling; deals with unexpected run-timesystem errors gracefully,Ensures process integrityand robustness via two-phase commits bysynchronizing internal workflow data commits withan external business and transactional DBMS,

which ensures consistency,Integratedscripting,Interfaces with other workflow applicationssuch as e-mail, e-forms, and schedulingpackages,Raises activity or work-item prioritydynamically at run-time, according to certainprocess conditions (e.g., deadlines, completion ofrelated activities),Reassigns work during executionincluding dynamic support, where the workflowengine automatically assigns or reassigns workamong participants based on process conditionsand workload (thresholds), also in the itemized orcomprehensive modes,Reassigns work duringexecution, including comprehensive support whereall the work assigned to a participant can bereassigned to another in one step,Reassigns workduring execution, including itemized support wherespecific work-items assigned to one participant can

be reassigned to another,Security measures andaccess at the levels of external applicationaccess,Security measures and access at the levelsof form, view, and field access, which allows onlycertain forms, views, or fields to be seen by certainparticipants,Security measures and access at thelevels of process instance and activity access,which allows certain business cases or activities tobe viewed and handled by certain participantsonly,Security measures and access at the levels ofqueue access (controls participants access to theauthorized queues),Security measures and accessat the levels of system administrator access(special access for maintaining and administeringthe workflow system),Security measures andaccess at the levels of work item and accesscontrol to specific work-items depending on theparticipants roles and the assigned activity

definitions,Security measures and access at thelevels of workflow definitions, including access todevelopment and modification of the workflowcomponent definitions,Separate, private copies ofthe process map for each work-item created in theworkflow system,Undo activities to get back to aprevious, consistent process state

Workflow


13/16

Workflow

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Dynamic and Complex Processes 3 0.00 95.00 0.00 100.00

Includes: Define task concurrency and dependencyto enable proper sequences,Dynamic, complex

processes,Visual design tool

Data Integration


14/16

Data Integration

Module

Total

Criteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


ETL 171 51.46 96.79 40.88 73.99

Includes: Administration and Development,DataCleansing and Transformation,DataExtraction,Data Loading,Data Matching andConsolidation,Data Platform Support,DataProfiling,Data Quality,Metadata,OperatingEnvironments,Web Services

EII 102 89.93 84.49 39.80 72.81

Includes: Administrator and GeneralSupport,Change Data Capture,Data Access,DataFederation,Data Quality,DatabaseAdministration,Metadata,Performance andScalability,Server capabilities

Data Integration

Data Integration

Data Integration Module Ratings

Support


15/16

Support

Module

Total

Criteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Server Support 19 55.79 63.16 63.16 21.05

Includes: AIX,COM+,Dynix (Sequent),GNU/Linuxsuch as Red Hat, SUSE (Novell), orDebian,HP-UX,IBM AS/400,IIS 5.0 and 6.0,J2EEWeblogic,J2EE Websphere,NovellNetWare,OS/390,OS/400,Other,SunSolaris,True64UNIX,Unix,VMs,VMX/VAX,WindowsNT/2000/XP/2003

Client Support 5 99.00 100.00 100.00 100.00

Includes: Apple Macintosh OS X,GNU/Linux suchas Red Hat, SUSE (Novell), or Debian,Other,Webbrowser,Windows 95/98/NT/2000/XP

Database Support 10 98.00 100.00 80.00 92.00

Includes: Essbase,Hyperion Essbase,IBMDB2,Informix,Microsoft Access,Microsoft SQLServer,MySQL,Oracle,PostgreSQL,Sybase

Portal Support 10 95.50 100.00 48.00 100.00

Includes: BEA,CA CleverPath,IBMWebSphere,MicrosoftsharePoint,mySAP,Oracle,Otherportal,PeopleSoft,Plumtree,Vignette portal services

Web Service Support 6 100.00 100.00 86.67 100.00

Includes: Drills down from any report to any otherdata available via web services,Geographicalmapping of data from Web services,Joins datafrom Web services or a real database to anotherweb service,Key Web service standards (SOAP,

WSDL, etc.),Output of any Web services data asspreadsheets, Excel pivot tables, PDF files, orstandard HTML,Visualization of data available fromany web service

Problem Resolution 12 100.00 100.00 83.33 36.67

Includes: 24x7 emergency support,At co-locatedsite (where this is a hosted service),Combination ofon-site and off-site locations,Local business-daytelephone support,Online supportservices,On-site,Remote diagnostic service,Solvesapplication problems within eight hours,Solvesapplication problems within four hours,Solvesapplication problems within one hour,Solvesapplication problems within one workingday,Solves application problems within two hours

Application Fix Response Time 5 100.00 19.00 0.00 20.00

Includes: Application fix response time within eighthours,Application fix response time within fourhours,Application fix response time within onehour,Application fix response time within oneworking day,Application fix response time withintwo hours

Support

Support

Support Module Ratings

Product Technology


16/16

Product Technology

Module

TotalCriteria


Portal)

IBM Cognos 10BI




Platform



Pvt. Ltd.

by LogiXML


Synchronization and Replication 15 72.90 100.00 26.25 93.75

Includes: Replication Methodology,SynchronizationTechnology

Implementation and Training 20 51.39 100.00 76.94 64.17

Includes: Training Services,Transaction ProcessPackages,Vendor Implementation Services

Technical Fit 241 85.45 90.78 69.96 89.70

Includes: Application Servers,Integration andInterfaces,Security,Server Administration,TechnicalArchitecture

Product Technology

gy

This group of criteria defines the technical architecture of the product as well as the technological environment in which the productcan run successfully. Criteria include product and application architecture, software usability and administration, platform anddatabase support, application standards support, communications and protocol support and integration capabilities. Relative to theother evaluation criteria, best practice selections place a lower relative importance on the product technology criterion. Thisapparently lower importance is deceptive because the product technology usually houses the majority of the selectingorganization's mandatory criteria, which generally include server, client, protocol and database support, application scalability, andother architectural capabilities. The definition of mandatory criteria within this set often allows the client to quickly narrow the longlist of potential vendors to a short list of applicable solutions that pass muster relative to the most basic mandatory selection criteria.

Product Technology Module Ratings

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