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    CHAPTER 3

    EVALUATING A COMPANYS

    EXTERNAL ENVIRONMENT

    McGraw-Hill/IrwinCopyright 2012 The McGraw-Hill Companies, Inc.

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    3.1 From Thinking Strategically about the Companys Situationto Choosing a Strategy

    Thinkingstrategically

    about a firmsexternal

    environment

    Thinkingstrategically

    about a firmsinternal

    environment

    Forming astrategicvision of

    where thefirm needs

    to head

    Identifyingpromisingstrategicoptions

    for the firm

    Selecting thebest strategyand business

    model forthe firm

    Chapter 3

    Chapter 4

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    SWOT Matrix

    InternalStrengths

    InternalWeaknesses

    ExternalOpportunities

    ExternalThreats

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    3.2 The Components of a Companys Macro-Environment

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    WHAT KINDS OF COMPETITIVE FORCES AREINDUSTRY MEMBERS FACING,AND HOW STRONG ARE THEY?

    The Five Competitive Forces:

    Competition from rival sellers

    Competition from potential new entrants

    Competition from substitute productsproducers

    Supplier bargaining power

    Customer bargaining power

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    3.3

    The Five-Forces Modelof Competition: A Key

    Analytical Tool

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    Competitive Pressures That Act to Increase theRivalry among Competing Sellers

    Buyer demand is growing slowly or declining.

    It is becoming less costly for buyers to switch brands.

    Industry products are becoming more alike.

    There is unused production capacity, and\or productshave high fixed costs or high storage costs.

    The number of competitors is increasing and\or they arebecoming more equal in size and competitive strength.

    The diversity of competitors is increasing.

    High exit barriers stop firms from exiting the industry.

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    3.4

    Factors Affecting theStrength of Rivalry

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    Competitive Pressures Associatedwith the Threat of New Entrants

    Entry Threat Considerations:

    Strength of barriers to entry

    Expected reaction of incumbent firms

    Attractiveness of a particular markets growth indemand and profit potential

    Capabilities and resources of potential entrants

    Entry of existing competitors into market segments

    in which they have no current presence

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    Market Entry Barriers Facing New Entrants

    Economies of scale in production, distribution,advertising, or other areas of operation

    Experience and learning curve effects

    Unique cost advantages of industry incumbents Strong brand preferences and customer loyalty

    Strong network effects in customer demand

    High capital requirements

    Building a network of distributors or dealers andsecuring adequate space on retailers shelves

    Restrictive government policies

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    3.5

    Factors Affectingthe Threat of Entry

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    Competitive Pressures from the Sellersof Substitute Products

    Substitute Products Considerations:

    Ready availability of substitutes

    Pricing, quality, performance, and other relevant

    attributes of substitutes Switching costs that buyers incur

    Indicators of Substitutes Competitive Strength:

    Increasing rate of growth in sales of substitutes

    Substitute producers adding output capacity

    Increasing profitability of substitute producers

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    3.6

    Factors AffectingCompetition fromSubstitute Products

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    Competitive Pressures Stemming fromSupplier Bargaining Power

    Supplier Bargaining Power Considerations:

    Ready availability of supplier products

    Criticality of supplier products as industry inputs

    Number of suppliers of standard\commodity items Buyers costs for switching among suppliers

    Availability of substitutes for suppliers products

    Fraction of supplier sales due to industry demand

    Ratio of suppliers relative to industry buyers

    Backward integration into suppliers industry

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    3.7

    Factors Affectingthe BargainingPower of Suppliers

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    Competitive Pressures Stemming from BuyerBargaining Power and Price Sensitivity

    Buyer Bargaining Power Considerations:

    Buyer costs for switching to competing sellers

    Degree to which industry products are commoditized

    Number and size of buyers relative to sellers Strength of buyer demand for sellers products

    Buyer knowledge of products, costs and pricing

    Backward integration of buyers into sellers industry

    Buyer discretion in delaying purchases

    Buyer price sensitivity due to low profits, size ofpurchase, and consequences of purchase

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    3.8

    Factors Affectingthe BargainingPower of Buyers

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    Matching Strategy to Competitive Conditions

    1. Pursuing avenues that shield the firm from asmany competitive pressures as possible.

    2. Initiating actions calculated to shift competitive

    forces in the firms favor by altering underlyingfactors driving the five forces.

    3. Spotting attractive arenas for expansion, where

    competitive pressures in the industry aresomewhat weaker.

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    WHAT FACTORS ARE DRIVING INDUSTRYCHANGE, AND WHAT IMPACTS WILL THEYHAVE?

    Strategic Analysis of Industry Dynamics:

    1. Identifying the drivers of change.

    2. Assessing whether the drivers of changeare, individually or collectively, acting tomake the industry more or less attractive.

    3. Determining what strategy changes areneeded to prepare for the impacts of theanticipated change.

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    3.3 The Most Common Drivers of Industry Change

    1. Changes in the long-term industry growth rate2. Increasing globalization

    3. Changes in who buys the product and how they use it

    4. Technological change

    5. Emerging new Internet capabilities and applications

    6. Product and marketing innovation

    7. Entry or exit of major firms

    8. Diffusion of technical know-how across companies andcountries

    9. Improvements in efficiency in adjacent markets

    10. Reductions in uncertainty and business risk

    11. Regulatory influences and government policy changes

    12. Changing societal concerns, attitudes, and lifestyles

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    WHAT ARE THE KEY FACTORS FOR FUTURECOMPETITIVE SUCCESS?

    Key Success Factors

    Are the strategy elements, product and

    service attributes, operational approaches,resources, and competitive capabilities thatare necessary for competitive success byany and all firms in an industry.

    Vary from industry to industry, and over timewithin the same industry, as drivers ofchange and competitive conditions change.

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    Identification of Key Success Factors

    1. What product attributes and service featuresbuyers strongly affect buyers when choosingbetween the competing brands of sellers?

    2. What resources and competitive capabilitiesare required for a firm to execute a successfulstrategy in the marketplace?

    3. What shortcomings will put a firm at asignificant competitive disadvantage?

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    HOW ARE INDUSTRY RIVALSPOSITIONEDWHO IS STRONGLY POSITIONEDAND WHO IS NOT?

    A Strategic Group

    Is a cluster of industry rivals that have similar

    competitive approaches and market positions: Have comparable product-line breadth

    Sell in the same price/quality range

    Emphasize the same distribution channels

    Use the same product attributes to buyers

    Depend on identical technological approaches

    Offer similar services and technical assistance

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    Using Strategic Group Maps to Assessthe Market Positions of Key Competitors

    Constructing a strategic group map:

    Identify the competitive characteristics thatdifferentiate firms in the industry.

    Plot the firms on a two-variable map using pairsof differentiating competitive characteristics.

    Assign firms occupying about the same maplocation to the same strategic group.

    Draw circles around each strategic group, makingthe circles proportional to the size of the groups

    share of total industry sales revenues.

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