Extra Care Housing

Delivering choices for older people

Marie Taylor & Sarah Ireland

bpha

What is Extra Care Housing

• Housing• Designed for

independence• Care on site• Facilities to promote

health and well being

• A real alternative to residential care

• Choices to rent or buy

Flat Layout

What are older people looking for?

• Home not an institution

• Care and support • High quality

accommodation• Hassle and worry

free• Affordable • To be treated as an

individual

What do bpha do

• We are a landlord• We partner with care providers

Extra Care – how does the revenue stack up?

• What services are to be provided

• How will they be funded

• Who will pay • What's the

competition• What is the USP of

extra care?

Possible services and funding streams

1. 24 hour care

2. Housing support

3. Warden call

4. Lunch club

5. Activities

1. Care charges

2. 10% rent uplift (target rents)

3. Service charge

4. Service charge

5. Service charge

Revenue planning

• Setting charges at the outset

• Need to cover the costs of delivering services

• Transparent and up front about the cost

• Some changes eligible for HB

Care on site

• Funded by care packages, so must have a minimum amount of care delivered

• Night care to be funded by core care charge to all

• All residents have to have some care needs

Housing Support

• Intensive housing management

• 10% buffer around target rent levels

• Can use to fund staff helping to maintain a tenancy

Warden call

• Door entry and communication hardware elements eligible for HB

• Call monitoring to be separate charge

Lunch Club

• Needs to be guaranteed revenue

• Restaurant type service could fold early

• Make it part of the tenancy

• Part of cost eligible for HB

• Other health and well being benefits

Activities

• Service charge but not HB eligible

• Residents seem to want this and want to pay

• Difficult to add on later

Plan, prepare cost out

• Charges need to be transparent and clear

• Will often be cheaper than the alternatives (both for individual and LA)

• Difficult to add in later