ey human capital conference 2012: global mobility performance improvement

2012 Human Capital Conference23–26 October

Global mobility performance i timprovementThe inside story

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► The views expressed by panelists in this session are not necessarily those of Ernst & Young LLP.

Global mobility performance improvement

Presenters

► Nancy Garber ► Micheal Westphally► The Hershey Company► [email protected]

p► Abbott Laboratories► [email protected]

► Jason Ward► Ernst & Young LLP► [email protected]


Agenda

► Introduction to our panelists► Abbott Laboratories and The Hershey Company address

recent changes to their mobility functions:► Business drivers► Business drivers► Methodology applied

► Looking ahead to the next 12 months for both companies:► Looking ahead to the next 12 months for both companies:► Areas of interest► Desired future state

► Recommendations from our panelists when looking to transform mobility


Theme/key points

► Define what is meant by global mobility performance improvementimprovement

► Identify areas of the mobility function that often receive focus when companies are seeking to drive improvementfocus when companies are seeking to drive improvement

► Explain strategies to help achieve a successful outcome when transforming mobilitywhen transforming mobility


Introduction to our panelistsAbbott Laboratories

► Micheal Westphall, Manager, Talent Deployment p , g , p y► Abbott Laboratories – health care industry► 2011 global revenue: US$38.9b► 2011 global revenue: US$38.9b► Operates in more than 130 countries► Headquartered in North Chicago Illinois US► Headquartered in North Chicago, Illinois, US► 1,100 participants in mobility program► Fun fact: What is her name?► Fun fact: What is her name?


Introduction to our panelistsThe Hershey Companyy p y

► Nancy Garber, Global Mobility Managery , y g► The Hershey Company – confectionery industry ► 2011 global revenue: US$6b► 2011 global revenue: US$6b► Operates in 10 countries► Headquartered in Hershey Pennsylvania US► Headquartered in Hershey, Pennsylvania, US► Over 100 participants in mobility program► Fun fact: Hershey is the largest producer of quality► Fun fact: Hershey is the largest producer of quality

chocolate in North America


Recent changes to the mobility function

Recent changes to the mobility functionAbbott Laboratories

► Tiered existing long-term assignment policy into four g g g p yseparate policies:► Aligned assignment with talent management objectives► Created less expensive assignment options

► Implemented global assignment management and payroll tsystem:

► Created consistent experience for customers globally► Streamlined process creating opportunity to realign resources► Streamlined process, creating opportunity to realign resources

within the team to better serve our businesses


Recent changes to the mobility functionThe Hershey Companyy p y

► Enhanced compensation reporting processes to improve p p g p poverall compliance:► Implemented global compensation accumulation methodology► Enhanced cost estimates to consider global equity and aid with

accruals

► Aligned mobility decision matrix initiation controls and► Aligned mobility decision matrix, initiation controls and supporting documents:► Requires additional sign-offs to validate business acceptance of► Requires additional sign offs to validate business acceptance of

cost► Increases consistency in approach for mobile employees► Delivers earlier focus on potential corporate exposure implications

associated with mobility


Looking ahead to our next 12 months

Looking ahead to our next 12 monthsAbbott Laboratories

► Support Abbott’s global separation into two companies:pp g p p► Transition of resources and personnel► Sharing of data for day-one operations in both companies

► Continue to identify process improvements:► Each new company will take its own direction with mobility► Continue to align mobility processes as a lever to support talent

strategy


Looking ahead to our next 12 monthsThe Hershey Companyy p y

► Redefine talent vision for executive leadership team: p► Develop a common approach► Implement the vision organizationwide

► Refresh the mobility function to align with talent strategy:► Outline stakeholder roles and responsibilities► Revisit policy and process for overall alignment► Support growth initiatives for the company through mobility


Closing thoughts based upon experience

Closing thoughts based upon experienceAbbott Laboratories

► Keep an open mindp p► Align transformation to business objectives► Manage stakeholders through the process and beyond► Manage stakeholders through the process and beyond


Closing thoughts based upon experienceThe Hershey Companyy p y

► Engage leadership early on and ofteng g p y► Don’t sweat the small stuff – empower yourself to make

as many decisions as possible; engage others when y p g gnecessary

► Think globally; act globally


In summary

Conclusion

► Transforming the mobility function is a continuous process driven by an ever changing businessprocess, driven by an ever-changing business environment.

► Mobility plays a key role in attracting motivating► Mobility plays a key role in attracting, motivating, developing and retaining professionals essential to company growth (i.e., talent and workforce planning).p y g ( , p g)

► When seeking to improve performance of the mobility function, one must continually align with the stakeholders and have their buy-in to drive success.


Questions
