1Copyright © 2006-2016 Market Force Information, Inc. All other trademarks are the property of their respective holders.

SOLUTION POINT OF VIEW

Eyes:On™

Mobile data collection for customers, mystery shoppers, and internal employees.

MARKET FORCE’S EYES:ON™ MOBILE APP ALLOWS MYSTERY shoppers, customers, and your internal auditors to complete questionnaires with their Android and iOS smartphones and

tablets. Eyes:On allows users to instantly register feedback on your brand’s performance, which feeds into real-time reporting at your fingertips.

FEET ON THE STREETMobile data collection by our worldwide base of over 400,000 shoppers, including ability to find shops based on geo-location codes (targeting shops within one mile or predefined areas), complete questionnaires, attach photos, complete timing, and other critical components for completing an accurate, efficient shop.

CONSUMERSEyes:On lets you deploy customer experience surveys from within your own app, using one of our invitation channels - like SMS, URL or an invitation sent to the customer’s phone based on their current location within your store.

You will receive in-the-moment feedback on your customers’ experiences, helping you to understand what really matters, and how you can deliver great customer service.

Eyes:On

INTERNAL EMPLOYEESYour internal employees can use our app to complete questionnaires designed by you. With just a few clicks, your internal employees can complete bespoke questionnaires and audits at your locations and upload directly to KnowledgeForce®.

Eyes:On eliminates the need for paper, and gives your team a friendly, easy-to-use tool through which to complete essential audits. In addition, reports can be completed offline, ready to submit the next time you connect to the internet.

2Copyright © 2006-2016 Market Force Information, Inc. All other trademarks are the property of their respective holders.

SOLUTION POINT OF VIEW

Collect data from multiple users and integrate data on KnowledgeForce®

Eyes:On™ Mobile data collection for customers, mystery shoppers, and internal employees.

KNOWLEDGEFORCE INTEGRATIONAll data collected by our app feeds into the KnowledgeForce reporting platform to create a single view into every location’s performance. Look for Eyes:On in the Android and Apple stores.

Protect your brand’s reputation. Delight customers. Make more money.

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