ezio manzini commons and collaborative services
TRANSCRIPT
common goodsand collaborative services
a virtuous circle for a resilient sustainable city(and what design can do to promote it)
Ezio Manzini, DESIS Network, UAL London, Politecnico di Milano
Bologna, 6 November 2015
collaborative services
relationalgoods
social values and practices that are
collaboratively produced and
cultivated by a communitysocial
commons
in a fluid world
collaborative services
social commons
relational goods
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
collaborative services
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
collaborative servicesservices
in which involved actors collaborate in achieving a result
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
collaborative services services
in which involved actors collaborate in getting a result
collaborative living
collaborative working
collaborative social services
collaborative social services
collaborative food networks
collaborative welcoming
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
collaborative services
they produce relationalgoods
they solve complex problems
collaborative services
urban commons
relational goods
collaborative services
urban commons
relational goodsimmaterial
goods that depend on
human interactions
quality
un luogo
friendliness
empathy
trust
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
relationalgoods
social values
individual values
social commons
collaborative services
relational goods
social values and practices that are
collaboratively produced and
cultivated by a communitysocial
commons
Piazza del Municipio, Ventotene, Italy
social trust
cultural identity
inclusiveness
collaborative attitude
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
socialcommons
collaborative attitude
social values
collaborative services
collaborative services
social commons
relationalgoods
virtuous circlecan it be
designed?no, but ...
collaborative services
social commons
relational goods
servicedesign
social commons
collaborative services
social commons
relational goods
servicedesign
social commons
service design for social commons?
collaborative services
social commons
relational goods
servicedesign
social commons
to create the condition
to make individual and social values
more probablemore diffuse
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
out-scaling
up-scaling
spreading as replicating
spreading as growing
global scale
community scale
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
up-scaling
spreading as growing
global scale
out-scalingspreading as replicating
community scale
distributed systems
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
human interactions
effectiveness
to enable human relationships
to increase accessibility
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
social invention
socialinnovation
new socio-technical systems
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
social invention
socialinnovation
new socio-technical systems
innovation trajectory
how does the balance between accessibility and human relationships
change?
how does this evolution change the production of the commons?
bike & bike-sharing
creative communites
collaborative
organizations
new users
new rules
dedicate technologies
dedicate technologies
product-service systems
product-service systems
human interactions
effectiveness
no human relationships
high accessibility
human interactions
effectivenessis this the only
innovation trajectory?no human relationships
high accessibility
NO
bike & café
bike & diy
bike & school
bike & inclusion
different strategies for different users
different blends between effectiveness and quality of interaction
different contributions to social commons building
different ways of commoning
different relational goods
commoningthrough collaborative service design
examples
migrants as commoning catalystscollaboration as inclusion
examples
example 1
learning how to live together
collaborative living
example 1
refugeeswelcome
the idea
refugees welcome
refugees welcome
group of design activists
social worker
lawyer
designer
refugees welcome
main tool
refugees welcome
platform
refugees welcome
procedure
refugees welcome
supportinginformation
refugees welcome
network of NGOs working
with/for refugees
refugees welcome
effective communication
refugees welcome
media attention
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano
inclusiveness can be produced by living together
what does this example tell us?
social commonsas a side product of
a collaborative service
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano what does this example tell us?collaborative living can be realized and sustained in time by a digital platform, plus a constellation of supporting services.
to create thepre-condition for
collaborative living
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano what does this example tell us?collaborative living can be realized and sustained in time by a digital platform, plus a constellation of supporting services.
to make collaborative living easier and safer
example 2
collaborative working
Example 2
learning how to work together
The Bike Project
The Bike Projects
the idea
“we take second hand bikes, fix them and donate them to refugees, it’s simple!”
migrants collaboratein doing it
The Bike Projects
for a migranta bike means
freedom of movement
motivations
The Bike Projects
for a migrant to work in the workshop means
acquiring new capabilities
motivations
The Bike Projects
for a migrant womana bike means independency
motivations
The Bike Projects
results
migrants independencemigrant capabilitiesinclusive community
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano what does this example tell us?inclusiveness can be produced by working together
social commons as side product of a collaborative
system of production-consumption
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano what does this example tell us?
collaborative working (bike up-grading) and its outcomes (mobility for migrants) are driven by energy of the makers movement
the migrant issue becomes part of an existing social movement
example 3
learning how to restart lifein a depopulated village
collaborative development
example 3
1800 abitanti400 immigrati
Riace (RC)
an individual
+ other people
+ other people
+ an association
resources
regional funds for revitalization of depopulated areas
regional funds for refugees support and social integration
shops reopen
schools reopen
new craft
workshops are opened
door-to-door collection
of waste is created
a park is created
and managed
media attention
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano
inclusiveness can be produced by sharing broad visions
what does this example tell us?
social commonsas a side product of
resilience improvement programs
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano
communities and places can be restarted by appropriate enabling systems
what does this example tell us?
a mix of local projects and
framework programs
18.11.2013
piccolo, locale,aperto, connesso
uno scenario emergente
Ezio Manzini, DESIS Network, Politecnico di Milano what does this example tell us?migrants can act as agents of change and produce social commons
migrant ascommons catalysts
commoningby collaborating
desis-network.orgthanks
based on co-designed enabling ecosystems