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NEW ENGLAND PATRIOTS FAN GUIDE NEW PASS IT ON PROGRAM INFO INSIDE

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NEW ENGLAND PATRIOTS

FAN GUIDE

NEWPASS IT ON

PROGRAm INFO

INSIDE

2} Questions? Comments? Contact: customerservice@gil let testadium.com

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Robert K. Kraft Jonathan A. Kraft

Dear Patriots Fan,

On behalf of the entire organization, we thank you for your loyalty and passionate support of the New England Patriots. We are incredibly proud to have rewarded our fans with a decade like the one we just completed. Together, we celebrated more victories (126) in one decade than any other franchise in NFL history. In addition, the Patriots’ 14 playoff victories in the 2000s tied both the Steelers and Cowboys of the 1970s for most postseason wins in a decade. We also celebrated a league-leading seven division titles, four conference championships and winning three Super Bowls. But, we recognize that past accomplishments do not guarantee future success. As we turn the page to a new decade of Patriots football, we remain as committed to winning as we did when we bought the team 16 years ago.

While we have successfully established a championship tradition, we have also established what we believe is a cham-pionship philosophy. We will continue to build teams from top to bottom, with as much consideration for the final player on the roster as the first. We will acquire players who are hard-working, prepared, committed to winning and willing to sacrifice personal success for the success of the team. We will continue to try to position ourselves to win not just this season, but in future seasons. We honed that philosophy over the course of the last decade and we will remain true to it going forward.

In addition to what will stay the same, we enter this new decade with a keen focus on what will change. We intend to continue to improve the fan experience to reward your commitment to the Patriots. Beginning in 2010, you will see signifi-cant changes at Gillette Stadium that will enhance your game day experience. We are also amending the Patriots Pass It On season ticket transfer program, making it easier for season ticket holders to transfer their accounts to family members and friends with whom you have shared your account over the years. Stay tuned for announcements and updates about other improvements and opportunities that will take place throughout the year.

Thank you for your continued loyalty to the New England Patriots. Together, we hope to make this new decade as suc-cessful as the last.

Sincerely,

Questions? Comments? Contact: customerservice@gil let testadium.com {3

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SEASON TICKET HOLDER RECOGNITION

SeaSon TickeT Holder Sneak PeekPrior to the start of every preseason, the Patriots host an in-stadium training camp practice exclusively for their season ticket holders. This year, season ticket holders will get their sneak peek at the 2010 New England Patriots on Monday, Aug. 2 at 7:00 p.m., 10 days before the team’s first preseason game.

excluSive Pre-Sale acceSS To GilleTTe STadium evenTSYou receive exclusive pre-sale access to purchase tickets to stadium concerts and events before they are available to the general public. The concert offers over the past few years have included Bruce Springsteen, U2, The Rolling Stones, Billy Joel and Elton John, Kenny Chesney, Taylor Swift, Bon Jovi, AC/DC, Brad Paisley and Jimmy Buffett.

SeaSon TickeT Holder Pin – Wear iT and Win! By wearing your season ticket holder pin to all Gillette Stadium events, it allows us to identify you and randomly reward you with Patriots prizes and other unique experiences.

diScounTS from PaTrioTS ParTnerS• 15% off all purchases at the Patriots ProShop on non game days

• $10 off your annual subscription to Patriots Football Weekly

• Other discounts: Register for “Special Access” e-mails for discounts to many of our marketing partners.

TICKET OPTIONS

Playoff TickeT PrioriTyAfter hosting just one playoff game in the first 35 years of the fran-chise’s history, Patriots season ticket holders have been treated to 12 home playoff games in the past 15 seasons and the Patriots are 11-1 in those games.

TickeT forWardinGUsing our bar code technology, you can forward your tickets electroni-cally to family or friends. For more information, log into your account at www.patriots.com/ticketexchange.

PaTrioTS TickeTexcHanGeIf you cannot attend a regular season or postseason home game, this service allows you to post your tickets for sale to other season ticket holders and wait list members.

INSIDER INFORMATION

“SPecial acceSS” e-mailSFor unique content, special promotions and ticket alerts

sent exclusively to our season ticket holders, please register at sth.patriots.com. Once you have registered, you can manage your account at www.patriots.com/ticketexchange by clicking on “Account Settings” to update your e-mail address and contact information.

“SPecial acceSS” — exTend To a friendDo you know others who attend games on a regular basis, but are not season ticket holders? As the season ticket account holder of record, you can share “Special Access” e-mails with friends by logging into sth.patriots.com and clicking “Invite a Friend” under the “Account Tools” tab.

season ticket holder amenitiesThank you for being a New England Patriots season ticket holder. The Patriots are constantly striving to

reward the loyalty of our season ticket holders both on and off the field. On the field, the Patriots have treated season ticket holders to a 59-13 (.819) record at Gillette Stadium since it opened in 2002, including a 7-1 record at home in the playoffs. Off the field, season ticket holder “membership” has its rewards, many of which are described below.

We are constantly adding to our amenity offerings and remind you to keep your contact information current so we can alert you to new season ticket holder opportunities through your “Special Access” e-newsletter.

Pass it on Programnow free

For the first time, Patriots season ticket holders will be allowed to transfer their accounts to immediate fam-ily members for FREE. Transfers may also be accepted between friends who have historically shared their accounts. Applications for transfer will be available through the Gillette Stadium Ticket Office and will be accepted from Sept. 1 through Dec. 31, 2010. All approved Pass It On requests will be processed in time for the 2011 season. For more infor-mation, please refer to the Pass It On Program brochure that was sent along with all 2010 season tickets or contact the Gillette Stadium Ticket Office directly at (508) 543-1776 or [email protected].

4} Questions? Comments? Contact: customerservice@gil let testadium.com

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PATRIOTS PRACTICES

Patriots training camp sessions are held on the practice fields at Gillette Stadium and are FREE for the public to attend. Daily sched-ules, including last-minute cancellations or schedule changes, will be posted online at Patriots.com/trainingcamp. Fans are also encouraged to call the training camp information hotline at (508) 549-0001 for daily updates throughout camp.

PATRIOTS EXPERIENCETM

One of the most popular family activities at Patriots training camp is Patriots Experience. Featuring skills competitions, face painting and Patriots Cheerleader appearances, Patriots Experience is free and fun for all ages and is located in the West Suite/Clubhouse lot adjacent to the practice fields. For a schedule of hours of operation please visit Patriots.com/trainingcamp or call 508-549-0001.

AuTOGRAPHS

On days when practice is open to the public, selected players will be available for autographs following practice both along the sidelines of the practice fields and in the Patriot Place Plaza near the Patriots ProShop (see map on the previous page). On-site personnel are always available to answer questions about autograph procedures.

CONCESSIONS

A variety of concessions will be available for purchase at training camp, including popcorn, hamburgers, sausages, hot dogs, pizza, fro-zen lemonade, hand-dipped ice cream sundaes and a variety of cold beverages. Stands will be positioned at various locations, including Patriots Experience and near the practice fields.

ACCESS AND PARKING

Parking is FREE for all public training camp practices. To access the parking lots for camp, fans arriving from the north should enter the P6 entrance. Fans arriving from the south should enter the P8 entrance (see map on page 4). Wherever you choose to park at Patriot Place, pedestrian walkways to training camp are available.

FOR OuR GuESTS WITH DISABILITIES

Gillette Stadium welcomes all fans to 2010 training camp. For those requiring additional assistance, enter the stadium parking lots as directed and follow signs for accessible parking. Seating at the practice fields will be available in all bleacher sections. For more information, please call the Gillette Stadium ADA coordinator at 508-384-9191. TTD/TTY is also available by calling 508-384-4389.

PATRIOTS PROSHOP

The Patriots ProShop will be open for business on all days that training camp is open to the public. The ProShop is located on the first floor of The Hall at Patriot Place presented by Raytheon, accessible from the P1 entrance to Patriot Place or by following signs from the training camp parking lots. Be sure to check with on-site staff for directions. ProShop hours are Monday-Saturday 10:00 a.m. to 9:00 p.m. and Sunday 10:00 a.m. to 7:00 p.m. On days with early morning practices, the ProShop will open at 8:00 a.m. For your convenience, Patriots merchandise will also be available in other temporary locations around Gillette Stadium during training camp. Call 888-662-PATS or check out the online store at patriotsproshop.com.

training camP information

training camP hotlineAlways remember to call 508-549-0001 or visit Patriots.com/trainingcamp for the latest practice schedule informa-tion before making your trip to training camp as practices are subject to change due to weather and other factors. For driving directions to Gillette Stadium, please see page 19.

For the Patriots fan who can’t wait for football season to start, wants to get closer to the action, or simply wants an inexpensive way to entertain the kids this summer at the football-themed “Patriots Experience” interactive play-ground, Patriots training camp offers just the ticket.

For approximately three weeks every summer (from late July to mid-August), 80 Patriots players report to training camp for daily practice sessions under the

watchful eye and often vociferous instruction of their coaches. Join thousands of other Patriots fans this summer for an opportunity to enjoy the sights and sounds of football in Foxborough at Patriots Training Camp 2010.

All public training camp practice sessions, as well as admission to Patriots Experience and parking, are FREE.

FREE

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FREE

6} Questions? Comments? Contact: customerservice@gil let testadium.com

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SEASON TICKET POLICIES

Thank you for being a Patriots season ticket holder. Below is informa-tion about important policies and programs. We encourage all season ticket holders to review this information, especially new season ticket holders for 2010. As always, if you have any questions about your season tickets or any of the information below, do not hesitate to contact the ticket office.diSclaimerAll season ticket sales are final and no refunds or exchanges will be made. Season ticket accounts cannot be transferred or split, except as specifically permitted in limited circumstances under the “Pass It On Transfer Program” described below. The Patriots suggest that season ticket holders detach the proper ticket for the game they are attending and leave remaining tickets at home. Please carefully read the disclaimer on the back of your tickets. Tickets obtained from sources other than the New England Patriots or Ticketmaster may be tickets that have been reported lost or stolen, have been revoked by the Patriots, or have been illegally resold or counterfeited, and in such cases will not be honored. Season tickets are revocable licenses that may be revoked by the Patriots in their sole discretion, and that do not confer any ownership or leasehold rights. Please see the back of your tickets for additional terms and conditions. Use of tickets for advertising or promotional purposes (or other commercial use, such as contests or sweepstakes) is prohibited without the Patriots’ written consent.

SeaSon TickeT reneWalSSeason ticket sales in future seasons are subject to any changes, limitations and/or deadlines that the Patriots may adopt. The purchase of season tickets for 2010 does not entitle a season ticket holder to purchase season tickets in any subsequent year. Without in any way limiting its rights, the Patriots organization expressly reserves the right to:

• Change season ticket policies and prices at any time and for any reason.• Apply changes differently to different persons or entities, including without limitation

persons who are engaged in reselling tickets (whether licensed to do so or not).• Charge an administrative fee in connection with any approved correction or change to

season ticket holder account information.• Refuse to sell future season tickets to any individual or entity, including, but not limited to,

individuals or entities who:a) Fail to comply with any applicable payment deadline or other condition or restriction,

whether in effect at present or in the future. b) Resell tickets to third parties (whether licensed to do so or not).c) Engage in a dispute relating to the identity of the season ticket holder of record.d) Engage in improper conduct including, but not limited to, possessing any of the pro-

hibited items or engaging in any of the prohibited conduct described in this guide or on the ticket(s).

e) Permit use of their tickets(s) by an individual who engages in improper conduct includ-ing, but not limited to, possessing any of the prohibited items or engaging in any of the prohibited conduct described in this guide or on the ticket(s). This restriction applies to all season ticket holders, including authorized ticket agents.

SeaSon TickeT accounT addreSS cHanGeSFor our records and your protection, all address changes must be submitted in writing and accompanied by a photocopy of the season ticket holder of record’s driver’s license (need not show new address), passport or state identification card and a copy of a document showing the season ticket holder of record’s name connected to the new address [note: the identification must be that of the season ticket holder of record]. On company accounts, address changes and changes in contact name must be on company letterhead and include the new address or contact person, as applicable. It must be signed by an officer of the company and include his/her business card showing his/her title.

SeaSon TickeT Holder of recordThe Patriots will conduct season ticket transactions including, without limitation, seat additions, deletions and changes of address, with the season ticket holder of record only. The season ticket holder of record is the name or entity that appears on the first account identification line of the season ticket account. The Patriots retain the exclusive right to settle, in their sole discretion, any and all disputes concerning the identity of the season ticket holder of record. Season ticket hold-ers will be liable for any losses or damages caused by prohibited conduct, including liability to the Patriots, for any unauthorized use of tickets for advertising or promotional purposes.

rePlacemenT TickeT PolicyIf a ticket can be replaced, it must be done in the manner specified below. Only the season ticket holder of record, with proper identification (driver’s license, passport, or state identification card) can obtain replacement tickets. A $10.00 non-refundable processing fee will be charged at the time of replacement. In the case of a stolen ticket(s), a police report must be filed with the agency having jurisdiction where the theft occurred. A copy of the police report must be presented to the Gillette Stadium Ticket Office prior to a replacement ticket(s) being issued.

PaTrioTS TickeT excHanGeSeason ticket holders who cannot attend a regular season home game may post their tickets on Patriots Ticket Exchange for sale to other season ticket holders and waiting list members at face value. Under this service, the selling ticket holder will receive face value for their tickets and will not be held responsible for the conduct of individuals who purchase tickets through Patriots Ticket Exchange. However, the purchaser of the tickets will be responsible for the use and con-duct of the patron who attends the game and will be subject to all stadium rules and regulations in connection with the ticket and its use. Patriots Ticket Exchange is not available for preseason games. Please visit Patriots.com and click on “Tickets” to post your tickets or to learn more about Patriots Ticket Exchange.

Playoff TickeT oPTionSeason ticket holders in good standing will be given the option of purchasing seats for any 2010 season playoff game hosted by the Patriots at Gillette Stadium. The Patriots will provide instruc-tions relating to the purchase of playoff tickets if it appears likely that the Patriots will be eligible for postseason play. If the Patriots are fortunate enough to advance to the Super Bowl, tickets will be made available to season ticket holders through a lottery. This policy will be at the Patriots’ sole discretion.

ticket information and PoliciesOn game days, the ticket office will open four hours prior to kickoff and close at the end of the second quarter.

The ticket office is located just outside the Patriot Place Gate. There are also ticket booths on the main and upper concourses at the 50-yard line for your convenience. Regular business hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. Please feel free to contact the ticket office at:

Gillette Stadium ticket OfficeOne Patriot Place, Foxborough, MA 02035-1388

Phone: 508-543-1776 E-mail: [email protected]

new in 2010PaSS iT on ProGram - noW free

For the first time, Patriots season ticket holders will be allowed to transfer their accounts to immediate family mem-bers for FREE. Transfers may also be accepted between friends who have historically shared their accounts. Applications for transfer will be available through the Gillette Stadium Ticket Office and will be accepted from Sept. 1 through Dec. 31, 2010. All approved Pass It On requests will be processed in time for the 2011 season. For more information, please refer to the Pass It On Program brochure that was sent along with all 2010 season tickets or contact the Gillette Stadium Ticket Office directly at (508) 543-1776 or [email protected].

Questions? Comments? Contact: customerservice@gil let testadium.com {7

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INDIVIDuAL GAME TICKETS

A limited number of individual game tickets go on sale for each home game. For ticket availability please call the ticket office at 508-543-1776 or contact Ticketmaster at 800-745-3000 or Ticketmaster.com.

AWAY GAMES

The Patriots have an exciting away game schedule in 2010. Fans interested in attending road games during the 2010 season are encouraged to purchase tickets through our opponents’ ticket offices. The numbers to call to request ticket availability are:

oPPonenT daTe of Game TelePHone

New York Jets .................... 9/19 ...................973-549-4600

Miami Dolphins ................... 10/4 ...................888-346-7849

San Diego Chargers .......... 10/24 ..................877-242-7437

Cleveland Browns .............. 11/7 ...................440-824-3434

Pittsburgh Steelers ............ 11/14 ..................412-323-1200

Detroit Lions ..................... 11/25 ..................313-262-2010

Chicago Bears ................... 12/12 ..................847-615-2327

Buffalo Bills ........................ 12/26 ..................877-228-4257

WILL CALL

Will Call, for the pickup of pre-ordered tickets, is located at the Gillette Stadium ticket office and is open on game days four hours prior to kick-off until the end of the second quarter. Please note that for your protec-tion tickets can only be released to the person whose name appears on the Will Call ticket envelope and photo identification is required. Patrons are required to pick up all tickets left at Will Call and are not permitted to leave tickets for another party to pick up. If you have any questions about the Will Call procedures please do not hesitate to con-tact the ticket office at 508-543-1776, or ticketmaster.com.

FLEX SCHEDuLING

The NFL utilizes “flexible scheduling” in Weeks 11-17 of the NFL season. Flexible scheduling will ensure quality matchups in all NFL Sunday time slots in those weeks and gives teams a chance to play their way onto primetime and into the late afternoon 4:15 p.m. time slot on CBS and FOX. Please check Patriots.com within two weeks of any Week 11-17 game to determine if there has been a scheduling change.

TICKET TERMS AND CONDITIONS

Game tickets are revocable licenses and can be revoked at any time and for any reason. Tickets that are lost, stolen or rendered void cannot be replaced and are non-refundable. Tickets obtained from sources other than the New England Patriots or Ticketmaster may be tickets that have been reported lost, stolen, revoked by the Patriots, or illegally resold or counterfeited, and in such cases will not be honored. Please see the back of your tickets for additional terms and conditions.

TICKET RESALE

The unlawful resale of tickets to third parties, including by Internet auction or on stadium property, is prohibited. The Patriots reserve the right to refuse the sale of future season tickets to any individual or entity that resells tickets to third parties (whether licensed to do so or not), except as such sales are permitted pursuant to the Patriots Ticket Exchange program (see page 6).

SEASON TICKET WAITLIST

Members of the Patriots Season Ticket waitlist receive many of the amenities enjoyed by season ticket holders, including the opportunity to purchase single-game tickets, exclusive event invites and concert presale offers. To register for the list, log onto to Patriots.com and click on “Tickets.”

8} Questions? Comments? Contact: customerservice@gil let testadium.com

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STADIuM ENTRY

Stadium gates typically open two hours prior to kickoff. Please allow plenty of time for the entrance procedures. Everyone who seeks admission into the stadium must have a valid ticket for the game (including small children) and must consent to a search of his or her person and anything that he or she is carrying. Individual game tick-ets and season tickets are revocable licenses, and nothing contained herein limits the right of the Patriots to revoke such licenses at any time and for any reason, at the Patriots’ sole discretion.

Fans can choose to enter one of three gates at Gillette Stadium (see map on page 16).

• The Bank of America Gate — located in the northwest corner of the stadium.

• The Patriot Place Gate — located on the north side of the stadium.• The uBid.com Gate — located in the southwest corner.

The gates at each location are identified for males or females to assist pedestrian flow.

BEHAVIOR POLICY

The Patriots strictly prohibit and will not tolerate the following behav-ior, which is cause for ejection without ticket refund and subject to the loss of season ticket privileges:

a) selling or otherwise distributing alcoholic beverages or any other drug or intoxicant,

b) entering the playing field,c) loitering in the aisles,d) engaging in rowdy, profane, abusive, inconsiderate, drunken, or

other inappropriate behavior,e) reselling or auctioning of tickets to third parties (online or oth-

erwise), orf) causing property damage.

These actions may also be cause for arrest and prosecution. See also the Fan Code of Conduct on page 10.

RE-ENTRY POLICY

Persons leaving Gillette Stadium will not be allowed to re-enter.

PATRON SCREENING AND PROHIBITED ITEMS

Gillette Stadium and all agencies that work to provide visitors with a safe environment ask that you cooperate fully with staff and arrive at the gates in ample time prior to the game (at least 60 minutes before kickoff). Everyone who seeks admission into Gillette Stadium must have a valid ticket for the game (including small children) and must consent to a search of their person and anything they are carrying. Failure to consent to such a search will result in denial of entry into the stadium.

By entering Gillette Stadium the ticket holder thereby waives any claims against the NFL, MLS, New England Patriots, New England Revolution, other participating clubs, performers and promoters and any of their affiliates and agents.

Individuals in possession of a prohibited item(s) may be denied admission to the stadium, ejected or arrested and prosecuted, and may forfeit the privileges of the season ticket holder of record.

Prohibited items that are discovered in the stadium will be confis-cated. Gillette Stadium and its affiliated clubs, and its agents and affiliated entities are not responsible for injuries sustained in, on, or around the stadium.

ProHibiTed iTemS:Any item deemed inappropriate by stadium management will not

be allowed into the stadium, including, but not limited to:• Any alcoholic beverages.• Weapons of any kind [including knives].• Food or beverages [unless the individual is in possession of

a letter signed by Mark Briggs, Chief Operating Officer of TeamOps LLC].

• Illegal drugs or substances.• Coolers or containers, including cans and bottles.• Umbrellas.• Fireworks or pyrotechnics.• Animals, except service animals assisting those with disabilities.• Strollers or baby seats.• Folding and/or stand alone chairs.• Noisemakers, bullhorns or air horns.• Helium balloons or beach balls.• Bags larger than 14” x 12” x 10” (see below).

The following items are subject to inspection prior to being allowed into the stadium:

• Bags: Only small bags (no larger than 14” x 12” x 10”) and plas-tic bags carrying purchases made at the stadium ProShop.

• Chairs/Seats: Only chairs approved for persons with accessibility issues will be allowed into the stadium.

• Cameras: Still cameras only. All video cameras are prohibited. Detachable lenses on still cameras may be detached during inspection.

• Small Electronics: Items such as cell phones, personal digital assistants, small transistor radios, small TV monitors, audio recording equipment, etc. will be allowed into the stadium but may have to be turned on during inspection.

• Seat Cushions• Binoculars• Small Flags: Flags with poles less than two feet in length will be

allowed into the stadium after inspection.• Banners: Banners may be prohibited due to size or message

content (see below).

BANNER POLICY

To maintain our family atmosphere, stadium management reserves the right to approve all banners. In addition, stadium management reserves the right to prohibit banners due to space availability, banner size, interference with other fans or message content.

Gillette Stadium takes great pride in being your host on game days and providing a safe, enjoyable experience for you upon each of your visits. Below is important information about stadium policies and procedures. If after reading this you have any questions about attending a Patriots game at Gillette Stadium, do not hesitate to contact us at 508-543-8200. Please also take the time to read our Fan Code of Conduct on Page 10.

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RADIO AND TV POLICY

Small portable radios or televisions are allowed as long as they are used with an earpiece or headphones.

ALCOHOL POLICY

Patriots fans who consume alcohol are encouraged to drink respon-sibly. You must be 21 years of age or older to purchase alcohol. Valid driver’s licenses, Massachusetts state identification cards and passports are the only acceptable forms of identification at Gillette Stadium. Duplicate and expired licenses, liquor I.D.s, birth certificates, police badges, or any other forms of identification are not accepted at Gillette Stadium. Each person may purchase only two alcoholic bev-erages at any one time. All alcohol sales will be discontinued in the third quarter. Sales may be discontinued earlier at the discretion of stadium management. Questions regarding Gillette Stadium’s alcohol policy can be directed to the guest services booths located on the concourses at midfield.

SMOKING POLICY

Smoking is prohibited except in designated smoking areas on the ramps. Fans who fail to comply with this policy are subject to ejec-tion from the stadium and possible loss of season ticket holder privileges.

DESIGNATED DRIVER PROGRAM

To ensure safe transportation to and from Gillette Stadium, please register one person from your group as your “TEAM Designated Driver.” Fans who register as a Designated Driver at Gillette Stadium will receive a complimentary non-alcoholic beverage, a commemora-tive key chain and will be eligible for raffle prizes, which include pre-game field access at Patriots games and autographed memorabilia. Additionally, one designated driver will be selected as the designated driver of the year and will be an honorary captain for the coin toss at the Patriots final home game on January 2, 2011. Look for our Designated Driver booths located at the main entrance gates and at the customer service booths located at midfield on the main and upper concourses. Gillette Stadium and TEAM Coalition, Inc. encour-age everyone to act responsibly by being a designating driver for their friends and family. If you do plan on consuming alcohol at the game, then make sure you have a designated driver.

NON-ALCOHOL SECTIONS

Sections 225 and 238 are designated as non-alcohol sections. Please respect the wishes of the patrons seated in these two sections and refrain from consuming alcohol in this area.

DISABILITY ACCOMODATIONS

Gillette Stadium offers a full range of opportunities for fans with disabili-ties. Please see page 12 of this fan guide for more detailed information or call the Gillette Stadium ADA coordinator at 508-384-9191; TTY 508-384-4389 and request a copy of our comprehensive access guide.

WHEELCHAIR SEATING

Seats designated as “wheelchair” are for wheelchair use only. Access into these seating areas is reserved for patrons who use wheelchairs and their companions. Patrons in wheelchairs can access these seat-ing areas via the elevators located in the suite entrances or via the public ramps. For more information on ADA services please see page 12 of this fan guide or contact our ADA Coordinator: (508) 384-9191; TDD/TTY (508) 384-4389 or visit GilletteStadium.com.

LOST AND FOuND

Lost and found items should be taken to one of the guest services booths located at midfield on the east and west sides of the main and upper concourses of the stadium. For information on lost items, please call Gillette Stadium at 508-384-9202.

LOST CHILDREN/TAG-A-KID PROGRAM

Missing children should be reported to the nearest event staff mem-ber. We recommend that families with small children participate in our Tag-A-Kid program. This will allow Gillette Stadium personnel to know the exact location of the child’s seat. Please register your small children at one of our guest services booths located at the 50-yard line of the main and upper concourses, or at either one of the two family entrance gates. The program is FREE, and the child will receive a wristband with his/her seat location on it.

FIRST AID

First aid stations presented by CVS Pharmacy are located at midfield on both the east and west sides of the main and upper concourses of the stadium.

POLICE

Police officers are on duty throughout the stadium and parking lots. Gillette Stadium parking lots are monitored by police for illegal activi-ties. Should you require police assistance, please notify the nearest event staff member or notify a uniformed police officer. In case of emergency, call 911.

ATMs/CREDIT CARDS

Bank of America ATMs are located at midfield on both the east and west sides of the main and upper concourses of the stadium as well as in the 100-level end zones and outside the stadium next to the ticket office and the ProShop. Credit cards are also accepted at our ticket office, ProShop, Locker Room retail stores and concession stands. Visa is the preferred credit card of the New England Patriots.

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The Patriots are committed to providing a safe and enjoyable game experience for all of our fans. If you witness any prohibited behavior, please notify the nearest event staff member of the exact location (section, row, and seat) or send an SmS text message to 78247 describing the issue and location of the incident. The first word in the message must be “conduct” for your message to be routed properly. You will receive a confirmation text from Gillette Stadium and your identity will be kept confidential. Thank you!

10} Questions? Comments? Contact: customerservice@gil let testadium.com

GENERAL PARKING INFORMATION

Parking lots operated by Gillette Stadium and its affiliates open four hours before kickoff, unless otherwise specified. Parking lots will close within two hours after each game unless otherwise specified. Parking lot re-entry is not allowed. Each parking lot is numbered to assist you in identifying your location. In addition, each light pole is numbered and corresponds with the parking lot number.

To provide all visitors with a safe and enjoyable visit to Gillette Stadium, the following parking lot restrictions apply on game days:

• Visitors must be in possession of a valid ticket to that day’s game to gain access to parking lots.

• Parking license is limited solely to the purpose of parking your vehicle on our property to gain entry to Gillette Stadium. Each paid license entitles the licensee to occupy one parking space.

• Solicitation, commercial or otherwise, by anyone for any pur-pose is expressly prohibited.

• Sale of any food, beverage or other items in Gillette Stadium park-ing lots, either prepaid or walk-up, without obtaining prior written approval of stadium management is expressly prohibited.

• Visitors must follow the directions given by the parking atten-dants and park within the space they designate for your use.

• Spaces cannot be held for vehicles arriving at a later time.• Vehicles cannot be pulled into drive aisles after they are parked.

Failure to abide by these rules and restrictions will result in the imme-diate revocation of the individual’s parking license, the individual will be escorted from the property, the vehicle will be towed at the owner’s expense, and such conduct may result in the loss of season ticket holder privileges.

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2010 fan code of conduct

• Behavior that is unruly, disruptive, or illegal in nature.• Intoxication or other signs of alcohol impairment that results in

irresponsible behavior.• Foul or abusive language or obscene gestures.• Interference with the progress of the game (including throwing

objects onto the field).• Failing to follow instructions of stadium personnel or law enforcement;• Verbal or physical harassment of any of our guests, including

other fans, players, coaches or staff.• Smoking in areas other than those designated as “smoking area.”• Violating the New England Patriots ticketing policies.

All event patrons are responsible for their conduct as well as the conduct of their guests or any other people they allow to use their tickets, both in Gillette Stadium and in any areas outside of Gillette Stadium that are either owned or operated by Gillette Stadium or its affiliates. Stadium staff will promptly intervene to support an environ-ment where event patrons, their guests, and other fans can enjoy the event free from inappropriate behavior. Event patrons and guests who violate these provisions will be subject to ejection without refund and potential loss of ticket privileges for future games. The New England Patriots, Gillette Stadium and the NFL thank you for adhering to our fan code of conduct.

Gillette Stadium strives to make your visit as safe and efficient as possible. Knowing where to park and how to get there, as well as what other transportation options are available, will improve your experience. Below is information on where to park on game days as well as other important information about parking and transportation at Gillette Stadium. If you have any questions or concerns about parking at Gillette Stadium, do not hesitate to call 508-549-0477 or e-mail [email protected].

Parking and transPortation

The New England Patriots and Gillette Stadium are committed to creating a safe, comfortable, and enjoyable experience for fans of all ages, both in the stadium and in the parking lots. We are proud to support a league-wide initiative by the National Football League to promote fan code of conduct initiatives designed to enhance the experiences for all fans. All Patriots patrons are expected to take responsibility for their conduct. We want all fans to enjoy their day of game experience and ask all of our patrons to make sure they are not doing anything that would negatively impact the enjoyment of others. Fans attending games are required to refrain from the fol-lowing behaviors:

Several changes have been made to our game day parking operations for 2010. They include:

General ParkinG• If you arrive from the south, general parking will no

longer be accepted at the P8 entrance. Fans may park in P7 until full, however the majority of available parking will be in P10 or P11.

buS & rv ParkinG from THe SouTH• Buses and RVs arriving from the south will be directed to

enter the P10S entrance and will park in Lot 52. P11 will no longer accept bus or RV parking. There is no change to the bus and RV parking from those arriving from the north.

limouSine ParkinG• Limousine parking has been relocated to the stadium

side of Route 1. • If you arrive from the north, enter P1 and follow the signs

for limousine parking.• If you arrive from the south, enter the P7 entrance and

park as directed.

new for 2010

Questions? Comments? Contact: customerservice@gil let testadium.com {11

PEDESTRIAN CROSSING

Fans who park across Route 1 in P10, P11 or other satellite locations should only cross Route 1 at one of three designated locations: south flyover, P10 crossing or P1 (see map on page 16). Fans who use the P10 crossing can walk through Patriot Place’s north center and access the Bank of America, uBid.com or Patriot Place gates.

RETAIL PARKING

Dedicated retail parking lots have been established for customers of Patriot Place who are not attending the game. Parking in these lots is free provided you follow the Game Day Rules and Regulations. Each customer will receive a copy of these rules as they enter these park-ing lots. Anyone attending a game will still need to park in the general parking lots, even if shopping while on site. To access the stores in the southern center of Patriot Place please use the P9 driveway. To access the stores on the northern center please use the P6 driveway from the south and the P4 driveway from the north.

PuBLIC TRANSPORTATION

Public transportation to Gillette Stadium is available for all home games. For scheduled times please call the Gillette Stadium Information Line at 508-543-3900, the MBTA Information Line at 617-222-3200 or visit MBTA.com.

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General ParkinG from THe norTHUSE P2 AND P10 (NORTH) — Please use Route 1 south (exit 9 off I-95). As you approach the stadium, use the left lane to enter P2 (over the bridge) or stay to the far right to enter P10 north. If you see delays in the left lanes access-ing the P2 gate, stay to your right and use P10 north. This will save you time and allow you to park sooner. As always, watch the overhead message boards for the lat-est traffic conditions.

General ParkinG from THe SouTHUSE P11 AND P10 (SOUTH) — Please use Route 1 north (exit 14A off I-495). As you approach the stadium, please stay in the far left lanes to access P11 and P10 south. This will save you time and allow you to park sooner. As always, watch the overhead message boards for the lat-est traffic conditions. Parking is also available via P7, but is limited and fills fastest.

diSabled ParkinGDisabled parking is located in P1 and P7 from the north and south respectively (see disability access information on page 12).

where to ParkP10 and P11 are alWayS your beST oPTion for enTry and deParTure

12} Questions? Comments? Contact: customerservice@gil let testadium.com

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GuEST SERVICES

Gillette Stadium Guest Services is located at midfield on the main and upper concourse levels. These service centers are staffed by trained personnel. The service center dispenses assistive listening receivers and headsets and alternative format materials.

ELEVATORS

Public elevators are available for guests with mobility issues. There are two elevators located in each luxury suite entrance.

RAMPS AND ESCALATORS

Code compliant public ramps are available in Gillette Stadium. These ramps are located at the Bank of America, Patriot Place and uBid.com entrances.

RESTROOMS

All public restrooms are accessible to our patrons with disabilities. Family restrooms are also located on every level of the stadium.

ASSISTIVE LISTENING SYSTEM

Gillette Stadium is equipped with an assistive listening system (ALS). Headsets and receivers are available at no charge at guest services. A deposit will be required. Guests who choose to bring their own headsets and receivers may access the system on a standard FM broadcast.

CONCESSION STANDS

Every concession stand and bar is accessible to patrons with disabilities. If assistance is required at any of the food service areas, please contact the nearest event staff worker.

TELEPHONES

An accessible telephone is located on the 100 level at section 136.

SERVICE ANIMALS

Service animals for disabled patrons are allowed. Please contact our ADA Coordinator if any accommoda-tions are required.

WHEELCHAIR AND COMPANION SEATING

Gillette Stadium provides wheelchair and companion seating with enhanced sightlines on all levels. Be advised that Gillette Stadium per-sonnel reserve the right to take appropriate legal action against indi-viduals who fraudulently obtain wheelchair and companion seating.

TICKET INFORMATION

The fully accessible Gillette Stadium ticket office is open Monday through Friday 9:00 a.m. – 5:00 p.m. Tickets can be purchased in person at the box office or by phone at 508-384-9191.

QuESTIONS, COMMENTS AND SuGGESTIONS

Meeting the needs of our patrons with disabilities at Gillette Stadium is an ongoing commitment. In our quest to continually improve sta-dium accessibility, we ask that you contact us with your comments, questions and/or suggestions.

All fans are welcome at Gillette Stadium for Patriots games. Below, please find important information regarding disability access. If you have any questions, please feel free to contact the Gillette Stadium ADA coordinator:

ATTN: ADA COORDiNATOR — GUEST SERviCESOne Patriot Place, Foxborough, MA 02035-1388

VOICE: 508-384-9191 [email protected]

disability access information

Questions? Comments? Contact: customerservice@gil let testadium.com {13

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all wheelchair and companion seats have enhanced sightlines. These seats are available on all levels.

FROm THE SOUTH: Enter via P7 and follow the signs.FROm THE NORTH: Enter via P1 and follow the signs.

ACCESSIBLE SEATING

Please note that our accessible parking spaces typically fill within the first

hour of our parking lots opening.

14} Questions? Comments? Contact: customerservice@gil let testadium.com

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uPPer & main concourses

PORTAblE FOOD & bEvERAGE STANDS

Located around the concourse, you will find a variety of portable carts serving beverages of

all types, sandwiches fresh from the grill, fresh popped popcorn, barbecue specialties and sea-

sonal items.

(680 plus companion chairs)

All the essentials — fresh popped popcorn, cotton candy, peanuts, pretzels, all-beef hot-dogs, nachos, candy,

draft beer, cold drinks, hot chocolate and coffee. Papa Gino’s Junior Ginos

pizzas too!

Featuring delicious, gourmet grilled Italian

sausages, smoked Polish sausages and kosher hot

dogs.

All your hickory smoked favorites — BBQ ribs,

beef brisket, pulled pork and BBQ chicken served with traditional sauces.

Golden fried delights such as buckets of BBQ or spicy Buffalo wings, chicken tenders and

french fries.

Sizzling sandwiches like certified Angus Beef

hamburgers and cheese-burgers, grilled chees-esteaks and chicken

sandwiches.

Pull up portside for fish and chips, clam strips, deep fried shrimp and

New England clam chowder.

all Gillette Stadium cOnceSSiOn StandS Offer the baSicS: SOda, candy, pOpcOrn, draft beer, peanutS, pretzelS and nachOS.

THe main concourSe provides amenities and facilities for people with tickets in the 100 and 200

seating sections.

THe uPPer concourSe provides amenities and facilities for people with

tickets in the 300 seating sections.

16} Questions? Comments? Contact: customerservice@gil let testadium.com

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Questions? Comments? Contact: customerservice@gil let testadium.com {17

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Can’t get enough of the New England Patriots? Find everything you need to know about your favorite team through the Patriots Football Network. Not just game day… every day… the Patriots are on:

Patriots football network

TELEVISION

PATRiOTS All ACCESS — An Emmy-award win-ning behind-the-scenes feature program airing every Friday at 7 p.m. during the season on WBZ-TV in Boston and on Patriots.com

TOTAllY PATRiOTS — A show for young Patriots fans airing every Sunday

during the season at 10 a.m. on WSBK TV-38 in Boston.

PATRiOTS THiS WEEK — A recap of each week’s developments every Saturday during the season at 10:30 p.m. on WSBK TV-38 in Boston.

PATRiOTS 5th QUARTER — Instant reaction and analysis immedi-ately following each game on WBZ-TV/TV38.

RADIO

PATRiOTS mONDAY — Unique insight and analysis from Coach Belichick and star players Mondays during the season on WEEI Sports Radio 850 AM (Boston); 103.7 FM (Providence); 1440 AM (Worcester); 105.5 FM (Springfield); 96.3 FM (Cape Cod); 95.9 FM (Portland, ME); 93.5 FM (Keene, NH).

PATRiOTS FRiDAY — A look ahead at the weekend’s game, match ups and rivalries, including player interviews on Fridays during the season on WEEI Sports Radio 850 AM (Boston); 103.7 FM (Providence); 1440 AM (Worcester); 105.5 FM (Springfield); 96.3 FM (Cape Cod); 95.9 FM (Portland, ME); 93.5 FM (Keene, NH).

PATRiOTS PREGAmE AND POSTGAmE — News, notes and analysis beginning three hours prior to kickoff, during halftime and after the game on 98.5 The Sports Hub.

PATRIOTS.COM

PATRiOTS TODAY — A daily, in-depth video show featuring the latest Patriots news throughout the day.

PATRiOTS FOOTbAll WEEKlY — Updates and exclusive content from the writers of Patriots Football Weekly, from breaking news to player features and the popular “Ask PFW” postings.

PATRiOTS.COm RADiO — Insight and analysis from the writers of Patriots Football Weekly and others, streaming online Mondays through Fridays beginning at noon.

GET SOCIAL WITH THE PATRIOTS

Facebook.com/NewEnglandPatriots — Find the Patriots on Facebook to for the latest updates, pics and games.

Twitter.com — Follow @RealPatriots and @patriotsdot-com on Twitter for the latest news on Patriots transac-tions, exclusive, behind-the-scene photos and more.

PATRIOTS ON YOuR MOBILE DEVICE

Patriots.com/mobile — Get Patriots news, alerts, photos, schedules, rosters, media and more anytime, anywhere on your mobile device (phone, iPhone/iTouch, Droid or Blackberry).

18} Questions? Comments? Contact: customerservice@gil let testadium.com

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TICKETS, HOuRS & CONTACT INFO

the hall at Patriot PlacePresented by raytheon

Have you taken the opportunity to visit The Hall at Patriot Place presented by Raytheon, located just outside Gillette Stadium’s Patriot Place Gate?

The Hall at Patriot Place is the only sports and edu-cation experience of its kind, showcasing the tradition of the Patriots, exploring the history of football in New England, and promoting math and science education for thousands of schoolchildren each year through its part-nership with Raytheon. With artifacts never before view-able by the public, four and half hours of video content

and fun, interactive exhibits, The Hall has something for Patriots fans of all ages.

In 2009, The Hall received a Gold MUSE Award from the American Association of Museums and The Hall’s signature film, “Patriots Way,” won a CINE Golden Eagle Award. The Hall was also named to Boston Globe Magazine’s “Best of the New” and was a Yankee maga-zine Editor’s Choice recommendation.

See what you’re missing with a visit to The Hall at Patriot Place presented by Raytheon in 2010.

“One of the greatest things about sports is the bond players and fans share. We wanted to create a place where our fans and alumni could visit and relive those moments together. We wanted to preserve the legacy of this franchise and give our greatest players the most prominent display of any hall of fame in the world.”

— Robert Kraft

TickeTSAdults .............................................. $10Children 5-12 ................................... $5Children 4 and younger ................ FREESeniors (60+) ................................... $7Active military with ID ....................... $7

To purchase tickets, visit TheHallatPatriotPlace.com

or The Hall’s ticket office.

Summer HourS(June 18 – August 31)Monday-Saturday ............ 10 AM-9 PMSunday ............................ 10 AM-7 PM

reGular HourSMonday-Friday .............10 AM – 5 PMSaturday ........................10 AM – 9 PMSunday ..........................10 AM – 7 PM

Closed on the day of all Patriots home games. Check TheHallatPatriotPlace.com for other closings.

conTacT

508-698-4800 www.TheHallatPatriotPlace.com E-mail: [email protected] Twitter: twitter.com/TheHall

Questions? Comments? Contact: customerservice@gil let testadium.com {19

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GILLETTE STADIuM TELEPHONE NuMBERS

Gillette Stadium Events Line .............................. 508-543-3900

Ticket Office ...................................................... 508-543-1776

Stadium Reception ............................................ 508-543-8200

Training Camp Info Line ..................................... 508-549-0001

Stadium Parking ................................................ 508-549-0477

ADA Coordinator ................................................ 508-384-9191

TD/TTY .............................................................. 508-384-4389

OTHER HELPFuL TELEPHONE NuMBERS

MBTA (game day service fromBoston and Providence) ..................................... 617-222-3200

Patriot Place ...................................................... 508-203-2100

The Hall at Patriot Placepresented by Raytheon ...................................... 508-698-4800

Patriots Football Weekly .................................... 508-384-4381

Patriots ProShop ................................................ 888-662-PATS

Ticketmaster ..................................................... 800-745-3000

HELPFuL WEB SITES

Patriots Official Website ................................ www.patriots.com

Gillette Stadium/Ticketing .................. www.gillettestadium.com

Patriots ProShop ...............................www.patriotsproshop.com

Patriots Football Weekly ............................www.pfwonline.com

The Hall at Patriot Placepresented by Raytheon ............. www.thehallatpatriotplace.com

Patriot Place ......................................... www.patriot-place.com

Ticketmaster .........................................www.ticketmaster.com

DRIVING DIRECTIONS TO GILLETTE STADIuM

from boSTonInterstate 93 south (S.E. Expressway) to Interstate 95 south. Take Interstate 95 south to Exit 9 onto Route 1 south. Follow Route 1 south approximately three miles to Gillette Stadium

from rHode iSland; SouTHern connecTicuT Interstate 95 north to Interstate 495 north; exit 14A onto Route 1 north. Follow Route 1 north approximately four miles to Gillette Stadium.

from caPe codInterstate 495 north to exit 14A onto Route 1 north. Follow Route 1 north approximately four miles to Gillette Stadium.

from maine; neW HamPSHireInterstate 95 south to exit 9 onto Route 1 south. Follow Route 1 south approximately three miles to Gillette Stadium.

from cenTral/WeSTern maSS; norTHern connecTicuT; vermonT; uPSTaTe neW yorkInterstate 90 east (Massachusetts Turnpike) to Route 495 south; exit 14A onto Route 1 north. Follow Route 1 north approximately four miles to Gillette Stadium.

helPful information

The Patriots are committed to providing a safe and enjoyable game experience for all of our fans. If you witness any prohibited behavior, please notify the nearest event staff member of the exact location (section, row, and seat) or send an SmS text message to 78247 describing the issue and location of the incident. The first word in the message must be “conduct” for your message to be routed properly. You will receive a confirmation text from Gillette Stadium and your identity will be kept confidential. Thank you and enjoy the game!

PreseasonDATE OPPONENT TIME LOCAL / NETWORKThurs, Aug. 12 New Orleans Saints 7:30 Pm WbZ / NEP Preseason Net.

Thurs, Aug. 19 at Atlanta Falcons 8:00 Pm WFXT / FOX

Thurs, Aug. 26 St. louis Rams 7:30 Pm WbZ / NEP Preseason Net.

Thurs, Sept. 2 at New York Giants 7:00 Pm WbZ / NEP Preseason Net.

regular seasonDATE OPPONENT TIME LOCAL / NETWORKSun, Sept. 12 Cincinnati bengals 1:00 Pm WbZ / CbS

Sun, Sept. 19 at New York Jets 4:15 Pm WbZ / CbS

Sun, Sept. 26 buffalo bills 1:00 Pm WbZ / CbS

mon, Oct. 4 at miami Dolphins 8:30 Pm WCvb / ESPN

Sun, Oct. 10 bye Week

Sun, Oct. 17 baltimore Ravens 1:00 Pm WbZ / CbS

Sun, Oct. 24 at San Diego Chargers 4:15 Pm WbZ / CbS

Sun, Oct. 31 minnesota vikings 4:15 Pm WFXT / FOX

Sun, Nov. 7 at Cleveland browns 1:00 Pm WbZ / CbS

Sun, Nov. 14 at Pittsburgh Steelers 8:20 Pm WHDH / NbC

Sun, Nov. 21 indianapolis Colts 4:15 Pm* WbZ / CbS*

Thurs, Nov. 25 at Detroit lions 12:30 Pm WbZ / CbS

mon, Dec. 6 New York Jets 8:30 Pm WCvb / ESPN

Sun, Dec. 12 at Chicago bears 1:00 Pm* WbZ / CbS*

Sun, Dec. 19 Green bay Packers 8:20 Pm* WHDH / NbC*

Sun, Dec. 26 at buffalo bills 1:00 Pm* WbZ / CbS*

Sun, Jan. 2 miami Dolphins 1:00 Pm* WbZ / CbS*

* Game time and network subject to possible flexible scheduling adjustment.

SEASONSCHEDULE