facebook fox oct 2010 completa

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Page 1: Facebook fox oct 2010 Completa
Page 2: Facebook fox oct 2010 Completa

500 millionusers worldwide

Page 3: Facebook fox oct 2010 Completa

Facebook mission

Give people the power to share and make the world more open and connected

Page 4: Facebook fox oct 2010 Completa
Page 5: Facebook fox oct 2010 Completa

more than halfof users return daily

Page 6: Facebook fox oct 2010 Completa

=

50M+users in U.S. per day

Tuesday nightviewers

Sunday nightviewers

+

Page 7: Facebook fox oct 2010 Completa

users per dayAverage daily reach

Source: Nielsen daily reach May 2010

56 million

53 million

39 million

21 million

19 million

Page 8: Facebook fox oct 2010 Completa

Time spent

Source: Nielsen monthly time spent July 2009 – April 2010

Jul-09 Oct-09 Jan-10 Apr-100

4

8

hours

Page 9: Facebook fox oct 2010 Completa

Highly engaged audience

Google

Yahoo!

Facebook

MSN/Bing

YouTube

AOLMediaNetwork

Amazon

FoxInteractiveMedia

eBay

CNNDigitalNetwork

CBSEnt. Network

0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400 425 450 475 500

0

5

10

15

20

25

30

Time Per Person (in minutes)

Vis

its

Per

Pers

on

Source: Nielsen NetRatings, Jan ’10; Top 20 ad supported sites home/work

Page 10: Facebook fox oct 2010 Completa

Source: comScore, May 2010

Active user growth in Latin America

63 MM

Page 11: Facebook fox oct 2010 Completa

Facebook penetration in Latin America

Source: Facebook and Internet World Stats (www.internetworldstats.com ), July 2010

Country Active Users Internet Users Penetration

       Argentina 10.500.000 20.000.000 53%

Bolivia 694.000 1.050.000 66%

Brazil 8.850.000 72.027.700 12%

Chile 7.050.000 8.369.036 84%

Colombia 10.100.000 20.788.818 49%

Costa Rica 758.000 1.500.000 51%

Dominican Republic 872.000 3.000.000 29%

Ecuador 1.190.000 1.840.678 65%

El Salvador 374.000 975.000 38%

Guatemala 649.000 1.960.000 33%

Honduras 322.000 958.500 34%

Mexico 13.900.000 27.600.000 50%

Panama 581.000 934.500 62%

Paraguay 252.000 894.200 28%

Peru 2.830.000 7.636.400 37%

Uruguay 837.000 1.340.000 62%Venezuela 6.710.000 8.846.535 76%

       Total 63.269.000 179.721.367 35%

Page 13: Facebook fox oct 2010 Completa

THE SOCIAL UNIVERSE August, 2010

Page 14: Facebook fox oct 2010 Completa
Page 15: Facebook fox oct 2010 Completa

The Social GraphFriends Famil

y

CoworkersBrands

Page 16: Facebook fox oct 2010 Completa

Identity

Identity, social graph & authentic

connections

Platform

Technology underpins and

enables

Sharing

Sharing via social graph – evolving

over time

Facebook is built on 3 pillarsUnderpinned by technology

Page 17: Facebook fox oct 2010 Completa

Users

400mm+ real people

Advertisers

Brands and organizations

Developers

Developer community

creating experiences

Facebook serves 3 core audiences

BRANDS

Global platform providing efficiency, effectiveness, scale

Page 18: Facebook fox oct 2010 Completa

the social context

Page 19: Facebook fox oct 2010 Completa

Word of mouth

Page 20: Facebook fox oct 2010 Completa

Friends influence friends

Page 21: Facebook fox oct 2010 Completa

Like adLike ad with social

context

+68% lift in brand metrics

Fans increase campaign value

Page 22: Facebook fox oct 2010 Completa

Via a media campaign and/or organic impressions you have some connections

Page 23: Facebook fox oct 2010 Completa

Via organic impressions, you will get a few more

connections

Page 24: Facebook fox oct 2010 Completa

Run a media campaign and reach your target audience. With a US reach block that’s over 50M in

one day.

Page 25: Facebook fox oct 2010 Completa

If you have 50K fans, 12% of the people you reach will see an ad with

social context, the names of their friends

Page 26: Facebook fox oct 2010 Completa

And ads with social context increase the value of your media. On average

we see a 68% increase in brand lift.

Page 27: Facebook fox oct 2010 Completa

If you have 500K fans, the number

of people who see an ad with social context jumps to 40%

Page 28: Facebook fox oct 2010 Completa

Relative value of each based on brand lift

Impressions62

Social Context67

68% lift

Organics4

100% liftPublishing

2

200% lift

Paid Media Earned Media

Estimates based on a fan base of 500KLift % = that above the initial paid impression

Page 29: Facebook fox oct 2010 Completa

social context increases effectiveness

68%68%lift in ad recalllift in ad recall

2X2Xincrease in message awareness

increase in message awareness

increase in purchase intent

increase in purchase intent

4X4X

Page 30: Facebook fox oct 2010 Completa

Facebook products

Page 31: Facebook fox oct 2010 Completa

Pages Applications

Premium ads Marketplace ads

Social plug-ins

Page 32: Facebook fox oct 2010 Completa

A new ad modelDevelop deep relationships with your audience

1. Build a Page

2. Advertise to increase connections

3. Publish to your network

Page 33: Facebook fox oct 2010 Completa

Fan Pages

Page 34: Facebook fox oct 2010 Completa

Facebook Page

Brand information

Multi-media content

Applications

Real-time conversation

sAnd more...

Page 35: Facebook fox oct 2010 Completa

Facebook Page

Profile Picture JPG, GIF or PNG

Blurb Box 130 characters

Left columnStatic, 200 px

Main columnDynamic, 540 px

Tabs 6 visible tabs,

option for more

Status 420

characters

Wall Real-time updates

Fan & Brand content

Page 36: Facebook fox oct 2010 Completa

Facebook Page

Wall Tab Settings Info Tab Settings

Page 37: Facebook fox oct 2010 Completa

Facebook Page

Wide Column 380 px Narrow Column 200 px

Photos

Videos

Discussion Boards

Events

Static FBML

Reviews

Other Platform Applications

Boxes tab

Page 38: Facebook fox oct 2010 Completa

Facebook Page

• Real-time publishing

• Same as on user profiles

• Multi-media functionality

• Post text, photos, videos, links etc.

• Dialogue with users

Publishing

Page 39: Facebook fox oct 2010 Completa

Premium Ads

Page 40: Facebook fox oct 2010 Completa

Premium Ads

Event Video commenting

Poll Virtual gift Sampling

Like

Page 41: Facebook fox oct 2010 Completa

Premium Ads

Users can engage with ads the same way they interact with other content on Facebook

Users don’t have to leave their home page

Engagement sparks organic sharing to the user’s friends, giving advertisers viral impressions

Page 42: Facebook fox oct 2010 Completa

Like Premium Ad

Title links to Facebook Page

Title (25 characters)

Body copy(135 characters)

Image(110x80)

Image links to Facebook

Page

Users can connect to the Page in line

x

Page 43: Facebook fox oct 2010 Completa

Like Premium Ad

1. Click the Like button to connect with the brand

2. You are now connected

Page 44: Facebook fox oct 2010 Completa

Video Comment Premium Ad

Comment on this video...

Thumbnail(110x80)

Title (25 characters)

Body copy(135 characters)

Title links to Facebook Page

Video plays on click

Users can comment in

line

x

Page 45: Facebook fox oct 2010 Completa

Video Comment Premium Ad

1. Click thumbnail to play video

4. Comment on video for friends to see

2. Background dims and video plays in center of screen. Fan

Page or “like” video during play.

3. At the end, click to brand Page or share video with

friends

I love Virgin America!

Page 46: Facebook fox oct 2010 Completa

Event Premium Ad

Image links to event on Facebook

Users can RSVP in line

Title (25 characters)

Body copy(135 characters)Image

(110x80)

Date:Location:RSVP:

Yes Maybe No

x

Page 47: Facebook fox oct 2010 Completa

Event Premium Ad

1. RSVP to event 3. Add personal message2. Invite friends

Page 48: Facebook fox oct 2010 Completa

Poll Premium Ad

Title links to Facebook Page Title (25 characters)

Body copy(135 characters)

Image(110x80) Image links to

Facebook Page

Response (25 characters)

Response (25 characters)

Response (25 characters)

Users can respond to poll in line

Question (40 characters)

x

Page 49: Facebook fox oct 2010 Completa

Poll Engagement Ad

1. Respond to poll3. See your friends’

results2. See results

Page 50: Facebook fox oct 2010 Completa

Title links to Gift tab on Facebook Page Gift Name (Free) (25 characters)

Body copy(135 characters)

Gift Image(64x64)

Image links to Gift tab on Facebook

Page

Users can send gifts in line

Give this gift to a friend.

Gift Premium Ad

x

Page 51: Facebook fox oct 2010 Completa

Gift Premium Ad

1. Give gift to a friend

3. Send to another friend

2. Add personal message

Page 52: Facebook fox oct 2010 Completa

Sampling Premium Ad

Link opens window to capture user info

Title (25 characters)

Body copy(135 characters)

Image(110x80)

Get a free sample of [Product] (35 characters)

xTitle links to Facebook Page

Image links to Facebook Page Title (25 characters)

Body copy (135 characters)Image

(180x130)

1 to 5 options(20 characters

each)

Page 53: Facebook fox oct 2010 Completa

Sampling Premium Ad

1. Click to get a free sample

2. Enter your shipping info and get a free sample

Page 54: Facebook fox oct 2010 Completa

Marketplace Ads

Page 55: Facebook fox oct 2010 Completa

Reach blockReach 100% of all targeted users in one day

Reach Block served in premium inventory page

Page 56: Facebook fox oct 2010 Completa

Reach Block

•100% of targeted users see your ad as their first 3 premium impressions

•Then, up to 2 additional premium impressions to reach the impression goal

•Reach Blocks and premium impressions always have 100% share of voice

Page 57: Facebook fox oct 2010 Completa

Go where your audience is going

Reach Block on premium inventory pages

Page 58: Facebook fox oct 2010 Completa

Reach Block

Brand lift Better ROIBetter ROIOrganic

impressions

Page 59: Facebook fox oct 2010 Completa

Benefits of Reach Block

Performance and pricing

▪Organic impressions

▪2-3x more organic impressions are generated for a reach block versus a standard campaign with paid media over a period of time

▪Brand lift

▪11 of our top 15 campaigns, as measured in terms of brand lift, used reach blocks

▪Volume pricing for impressions

Page 60: Facebook fox oct 2010 Completa

ComparisonsHome page reach products in the U.S.

Yahoo HP MSN HP MySpace HP (Login)

FB HP 5 Cap Reach block

FB HP Road block

Daily Users 35M 17M 20M 52M 52M

Imp (MM) 280M 140M 90M 204M + SGI 468M + SGI

Avg Imps per user

8 8 4.5 3.9 8.9

Price List 500K-1M. Actual 800K

List 500K. Actual 350K

300K + for special creative

460K 950K

eCPM $3.00(Actual) $2.50 (Actual) $3.00 + for creative

(Estimate)

$2.25 $2.03

Price per exposed user

$.02 $.021 $.015 + for creative

$.009 $.018

December 2009PRICING SUBJECT TO CHANGE

Page 61: Facebook fox oct 2010 Completa

demo and geotargeting

categorytargeting

keywordtargeting

Targeting

Page 62: Facebook fox oct 2010 Completa

Profile-based targeting

•Location

•Age/Birthday

•Gender

•Education

•Workplace

•Relationship

•Sexual Preference

•Language

•Activities

•Interests

•Music

•TV

•Movies

•Books

•Groups

•Applications

•Connections

•Status updates

Structured Unstructured

Page 63: Facebook fox oct 2010 Completa

When a user engages with an ad

A custom targeting cluster of similar users is formed

Learned Targeting• Facebook analyzes the users

who have engaged with your ad

• We look at:

• Keyword interests

• Demographic

• Past ad click history of all of our users

• Only Facebook can aggregate these three sources to find your consumers

Page 64: Facebook fox oct 2010 Completa

Applications

Page 65: Facebook fox oct 2010 Completa

Social plugins

•Add a social layer to your existing sites

Page 66: Facebook fox oct 2010 Completa

Social plugins•Add a social layer to your existing sites

Page 67: Facebook fox oct 2010 Completa

Best practices

Page 68: Facebook fox oct 2010 Completa

Guiding principles for brands

1. Make it social.“That’s what I do on Facebook.”

2. Keep it simple.“If I understand something, I’m more likely to try it.”

3. Optimize for speed.“If it’s fast, I’ll do more of it.”

4. Integrate.“Keep it within my Facebook experience.”

Page 69: Facebook fox oct 2010 Completa

Facebook Ads tips

Page 70: Facebook fox oct 2010 Completa

Use multiple creatives

Example: home page Reach Block with multiple creatives

Page 71: Facebook fox oct 2010 Completa

•Straightforward copy

•Relevant imagery

•Tie back to brand

Be authentic

Page 72: Facebook fox oct 2010 Completa

Make every word count

87 characters

131 characters

25 characters

15 characters

Page 73: Facebook fox oct 2010 Completa

A/B test your ads

+40

%+40

%

Page 74: Facebook fox oct 2010 Completa

Use evocative imagery

Page 75: Facebook fox oct 2010 Completa

Create practical virtual gifts

Examples of past virtual gifts

•Make gifts social, easy to share

•Use simple, iconic images

•Be conversational

•Avoid small fonts, busy backgrounds

Page 76: Facebook fox oct 2010 Completa

Tie events to causes

Event ad

Event

Page

Page 77: Facebook fox oct 2010 Completa

Highlight brand character

Page 78: Facebook fox oct 2010 Completa

Have a Facebook Page

Page 79: Facebook fox oct 2010 Completa

Facebook Pages tips

Page 80: Facebook fox oct 2010 Completa

Promote with Engagement Ads

Fan growth

Proven, familiar to users, deeply integrated

Page 81: Facebook fox oct 2010 Completa

Focus on publishing10x views in Stream versus Page

22 posts by 20 people

1,260 likes1,545 comments

vs.

Page 82: Facebook fox oct 2010 Completa

Keep it simpleMake content eye-catching, universal, easy to consume

Page 83: Facebook fox oct 2010 Completa

Innovate

Comment box

Page 84: Facebook fox oct 2010 Completa

Establish a consistent voice

Page 85: Facebook fox oct 2010 Completa

Interact with and feature fansJoin the conversation:

Toyota Prius example

Recognize Fan creativity:

Kellogg’s Pop-Tarts example

Page 86: Facebook fox oct 2010 Completa

Pace yourselfPace out your posts to maximize your impact

Coca-Cola example: Tattoo Tuesday

Publishing calendar

Page 87: Facebook fox oct 2010 Completa

Analyze, adjust, and optimize

Aggregate stats about all

connections

Demographic and geographic stats

Insights Dashboard

Page 88: Facebook fox oct 2010 Completa

Be timely and relevantEmbrace timely opportunities to connect with Fans

Vitamin Water: LeBron MVP award example

Starbucks: New York Times article

example

Page 89: Facebook fox oct 2010 Completa

Case studies

Page 90: Facebook fox oct 2010 Completa

Product awarenessHow Fast Time Flies

How Fast Time Flies Facebook Page

Objective: To direct traffic and increase awareness of a digital scrapbooking service.

Solution:Facebook ads targeted at potential customers

Key Results:•Facebook ads were more effective at

increasing the company’s exposure than other types of click-through ads by driving referrals to its website

•70 percent year-over-year increase in company sales as a direct result of its Facebook ad campaign

Page 91: Facebook fox oct 2010 Completa

Customer acquisitionZipZapPlay

ZipZapPlay Facebook Ads

Objective: Encourage user acquisition

Solution:Facebook’s keyword target filtering

Key Results:Over 100 million impressions

“Without going into specific numbers, the ads have been critical in driving our traffic and our revenue so far. They’re one of the key pieces of our strategy.”

-Curt Bererton, CEO ZipZapPlay

Page 92: Facebook fox oct 2010 Completa

Build a brandPedigree®

Page 93: Facebook fox oct 2010 Completa

Build a brandPedigree®

Page 94: Facebook fox oct 2010 Completa

Build a brandPedigree®

Page 95: Facebook fox oct 2010 Completa

Brand awarenessDreamworld Australia

Dreamworld Australia Facebook Page

Event Premium Ad

Fan Premium Ad

Poll Premium Ad

Page 96: Facebook fox oct 2010 Completa

Brand awarenessRed Bull

“Red Bull Stash” landing page

Become a Fan Premium Ad

Direct Response Ad

Page 97: Facebook fox oct 2010 Completa

Brand awareness & trialJelly Belly

Event Premium Ad

Become a Fan Premium Ads

Page 98: Facebook fox oct 2010 Completa

Viewer intentThe Travel Channel: Man v. Food

Poll Premium Ad

Fan Premium Ad

Event Premium Ad

Page 99: Facebook fox oct 2010 Completa

Cause awarenessKellogg Cares

Kellogg Cares Page

Video Comment Premium Ad

Page 100: Facebook fox oct 2010 Completa

Brand awareness & trialTexas Pete Hot Sauce

Fan growth over time

Campaign Launch

Sampling Premium Ad

Page 101: Facebook fox oct 2010 Completa

Brand launch2degrees Mobile (New Zealand)

Fan growth over time

Reach Block

Fan Premium Ad

Page 102: Facebook fox oct 2010 Completa

Movie launchUniversal Pictures: Bruno

Fan growth over time

Event Premium Ad

Fan Premium Ad

Page 103: Facebook fox oct 2010 Completa

Brand awarenessSephora

Virtual Gift Premium Ad

Organic home page impression

Page 104: Facebook fox oct 2010 Completa

Product testSplenda® Mist

Splenda Mist Facebook Page

Splenda Mist Sampling Application

Page 105: Facebook fox oct 2010 Completa

Drive ticket salesLionsgate: Saw V

Fan Premium Ad Virtual Gift Premium Ad

Page 106: Facebook fox oct 2010 Completa

Product awarenessWendy’s

Virtual Gift Premium Ad

Page 107: Facebook fox oct 2010 Completa

Success Stories

Page 108: Facebook fox oct 2010 Completa

Special promotionJetBlue

Home Page Premium Ad

Marketplace Fan Ad

JetBlue sweepstakes

Page 109: Facebook fox oct 2010 Completa

Increase connections & awarenessSubway

Subway Eat Fresh, Eat Free Sweepstakes

Become a Fan Premium Ads

Page 110: Facebook fox oct 2010 Completa

Increase connectionsSouthwest Airlines

Become a Fan Premium Ads

Page 111: Facebook fox oct 2010 Completa

Product launchMicrosoft Windows 7

Become a Fan Premium Ads

Page 112: Facebook fox oct 2010 Completa

Product launchVitamin Water

Vitamin Water Facebook Application

Page 113: Facebook fox oct 2010 Completa

Cause awarenessGeneral Mills: Cheerios

Become a Fan Premium Ads

Page 114: Facebook fox oct 2010 Completa

Brand awarenessHonda Social Experiment

Multiple Premium Ad creatives

Page 115: Facebook fox oct 2010 Completa

Drive salesJC Penney

JCPenney Facebook Page

Fan Premium Ads

Page 116: Facebook fox oct 2010 Completa

Promotion awarenessStarbucks

Starbucks Facebook Page

Fan Premium Ad

Event Premium Ad

Page 117: Facebook fox oct 2010 Completa

Increase connectionsBest Buy

Fan Premium Ads

Best Buy Facebook Page

Page 118: Facebook fox oct 2010 Completa

Increase engagementNike Livestrong

Video Comment Premium Ad

Lance Armstrong’s Facebook Page

Page 119: Facebook fox oct 2010 Completa

Increase connections, engagementLevi’s

Video Comment Premium Ad

Fan Premium Ad

Levi’s Facebook Page