facebook, inc. (fb) third quarter 2017 results conference call...facebook, inc. (fb) third quarter...

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1 Facebook, Inc. (FB) Third Quarter 2017 Results Conference Call November 1 st , 2017 Operator Good afternoon. My name is Mike and I will be your conference operator today. At this time I would like to welcome everyone to the Facebook third quarter 2017 Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. If you would like to ask a question during that time, please press star then the number 1 on your telephone keypad. This call will be recorded. Thank you very much. Ms. Deborah Crawford, Facebook’s Vice President of Investor Relations, you may begin. Deborah Crawford, VP Investor Relations Thank you. Good afternoon and welcome to Facebook’s third quarter 2017 earnings conference call. Joining me today to discuss our results are Mark Zuckerberg, CEO; Sheryl Sandberg, COO; and Dave Wehner, CFO. Before we get started, I would like to take this opportunity to remind you that our remarks today will include forward-looking statements. Actual results may differ materially from those contemplated by these forward-looking statements. Factors that could cause these results to differ materially are set forth in today’s press release, and in our quarterly report on form 10-Q filed with the SEC. Any forward-looking statements that we make on this call are based on assumptions as of today and we undertake no obligation to update these statements as a result of new information or future events. During this call we may present both GAAP and non-GAAP financial measures. A reconciliation of GAAP to non-GAAP measures is included in today’s earnings press release. The press release and an accompanying investor presentation are available on our website at investor.fb.com. And now, I’d like to turn the call over to Mark. Mark Zuckerberg, CEO Thanks Deborah, and thanks everyone for joining us today. Our community continues to grow, now with nearly 2.1 billion people using Facebook every month, and nearly 1.4 billion people using it daily. Instagram also hit a big milestone this quarter, now with 500 million daily actives. And we saw good results in the business, where total revenue grew 47% year-over- year and we had our first quarter with more than $10 billion in revenue. But none of that matters if our services are used in a way that don't bring people closer together -- or if the foundation of our society is undermined by foreign interference.

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Page 1: Facebook, Inc. (FB) Third Quarter 2017 Results Conference Call...Facebook, Inc. (FB) Third Quarter 2017 Results Conference Call November 1st, 2017 Operator Good afternoon. My name

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Facebook,Inc.(FB)ThirdQuarter2017ResultsConferenceCallNovember1st,2017OperatorGoodafternoon.MynameisMikeandIwillbeyourconferenceoperatortoday.AtthistimeIwouldliketowelcomeeveryonetotheFacebookthirdquarter2017EarningsCall.Alllineshavebeenplacedonmutetopreventanybackgroundnoise.Afterthespeakers'remarks,therewillbeaquestionandanswersession.Ifyouwouldliketoaskaquestionduringthattime,pleasepressstarthenthenumber1onyourtelephonekeypad.Thiscallwillberecorded.Thankyouverymuch.Ms.DeborahCrawford,Facebook’sVicePresidentofInvestorRelations,youmaybegin.DeborahCrawford,VPInvestorRelationsThankyou.GoodafternoonandwelcometoFacebook’sthirdquarter2017earningsconferencecall.JoiningmetodaytodiscussourresultsareMarkZuckerberg,CEO;SherylSandberg,COO;andDaveWehner,CFO.Beforewegetstarted,Iwouldliketotakethisopportunitytoremindyouthatourremarkstodaywillincludeforward-lookingstatements.Actualresultsmaydiffermateriallyfromthosecontemplatedbytheseforward-lookingstatements.Factorsthatcouldcausetheseresultstodiffermateriallyaresetforthintoday’spressrelease,andinourquarterlyreportonform10-QfiledwiththeSEC.Anyforward-lookingstatementsthatwemakeonthiscallarebasedonassumptionsasoftodayandweundertakenoobligationtoupdatethesestatementsasaresultofnewinformationorfutureevents.DuringthiscallwemaypresentbothGAAPandnon-GAAPfinancialmeasures.AreconciliationofGAAPtonon-GAAPmeasuresisincludedintoday’searningspressrelease.Thepressreleaseandanaccompanyinginvestorpresentationareavailableonourwebsiteatinvestor.fb.com.Andnow,I’dliketoturnthecallovertoMark.MarkZuckerberg,CEOThanksDeborah,andthankseveryoneforjoiningustoday.Ourcommunitycontinuestogrow,nowwithnearly2.1billionpeopleusingFacebookeverymonth,andnearly1.4billionpeopleusingitdaily.Instagramalsohitabigmilestonethisquarter,nowwith500milliondailyactives.Andwesawgoodresultsinthebusiness,wheretotalrevenuegrew47%year-over-yearandwehadourfirstquarterwithmorethan$10billioninrevenue.Butnoneofthatmattersifourservicesareusedinawaythatdon'tbringpeopleclosertogether--orifthefoundationofoursocietyisunderminedbyforeigninterference.

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I'veexpressedhowupsetIamthattheRussianstriedtouseourtoolstosowmistrust.Webuildthesetoolstohelppeopleconnectandbringusclosertogether.Andtheyusedthemtotrytoundermineourvalues.Whattheydidiswrongandwe'renotgoingtostandforit.Now,forthosewhohavefollowedFacebook,youknowthatwhenwesetourmindstosomething,we'regoingtodoit.Itmaybeharderthanwerealizeupfront,itmaytakelonger,andwewon'tbeperfect,butwewillgetitdone.We'rebringingthesameintensitytothesesecurityissuesthatwe'vebroughttoanyadversaryorchallengethatwe'vefaced.ThefirststepisdoingeverythingwecantohelptheUSgovernmentgetacompletepictureofwhathappened.We'vetestifiedincongressoverthepastcoupleofdaysabouttheactivitywefoundinlastyear'selection.We'reworkingwithcongressonlegislationtomakeadvertisingmoretransparent.Ithinkthiswouldbeverygoodifit’sdonewell.Andevenwithoutlegislation,we'realreadymovingonourowntobringadvertisingonFacebooktoanevenhigherstandardoftransparencythanadsonTVorothermedia.That'sbecauseintraditionalmedia,there'snowaytoseeallofthemessagesanadvertiserisshowingtodifferentaudiences.We'reabouttostartrollingoutatoolthatletsyouseealloftheadsapageisrunning,andalsoanarchiveofadspoliticaladvertisershaveruninthepast.We'realsoworkingwithothertechcompaniestohelpidentifyandrespondtonewthreats,becauseaswe'venowseen,ifthere'sanationalsecuritythreatinvolvingtheinternet,itwillaffectmanyofthemajortechcompanies.Andwe'veannouncedanumberofstepstohelpkeepthiskindofinterferenceoffourplatform.Thisispartofamuchbiggerfocusonprotectingthesecurityandintegrityofourplatformandthesafetyofourcommunity.Itgoesbeyondelectionsanditmeansstrengtheningallofoursystemstopreventabuseandharmfulcontent.We'redoingalotherewithinvestmentsbothinpeopleandtechnology.Someofthisisfocusedonfindingbadactorsandbadbehavior.Someisfocusedonremovingfalsenews,hatespeech,bullying,andotherproblematiccontentthatwedon'twantinourcommunity.Wealreadyhaveabout10,000peopleworkingonsafetyandsecurity,andwe'replanningtodoublethatto20,000inthenextyeartobetterenforceourCommunityStandardsandreviewads.Inmanyplaces,we'redoublingormoreourengineeringeffortsfocusedonsecurity.Andwe'realsobuildingnewAItodetectbadcontentandbadactors--justlikewe'vedonewithterroristpropaganda.I'mdeadseriousaboutthis,andthereasonI'mtalkingaboutthisonourearningscallisthatI'vedirectedourteamstoinvestsomuchinsecurity--ontopoftheotherinvestmentswe'remaking--thatitwillsignificantlyimpactourprofitabilitygoingforward,andIwantedourinvestorstohearthatdirectlyfromme.Ibelievethiswillmakeoursocietystrongerandindoingsowillbegoodforallofusoverthelongterm.ButIwanttobeclearaboutwhatourpriorityis:protectingourcommunityismoreimportantthanmaximizingourprofits.Sosecurityandtheintegrityofourserviceswillbeamajorfocus.Beyondthis,ourfocusisonbuildingcommunity.Italkedaboutthislastquarterwhenwechangedourmissiontofocusonbuildingcommunitytobringtheworldclosertogether,andthat'smoreimportantnowthanever.Andthisgetsintoourroadmapforthenext3,5and10years.

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Overthenextthreeyears,thebiggesttrendinourproductswillbethegrowthofvideo.Thisgoesbothforsharing,wherewe'veseenStoriesinInstagramandStatusinWhatsAppgrowveryquickly,eachwithmorethan300milliondailyactives,andalsoforconsumingvideocontent.WerecentlylaunchedtheWatchtab,whereyoucandiscovershows,followcreators,connectwithpeoplewatchinganepisode,andjoingroupswithpeoplewithsimilarintereststobuildthecommunity.Butasvideogrows,it'simportanttorememberthatFacebookisaboutbringingpeopleclosertogetherandenablingmeaningfulsocialinteractions;it'snotprimarilyaboutconsumingcontentpassively.Researchshowsthatinteractingwithfriendsandfamilyonsocialmediatendstobemoremeaningfulandcanbegoodforourwell-being,andthat'stimewellspent.Butwhenwejustpassivelyconsumecontent,thatmaybelesstrue.Whendonewell,videobringsusclosertogether.We'vefoundthatcommunitiesformedaroundvideolikeTVshowsorsportscreateagreatersenseofbelongingthanmanyotherkindsofcommunities.We'vefoundthatLivevideosgenerate10xthenumberofinteractionsandcommentsasothervideos.Buttoooftenrightnow,watchingvideoisjustapassiveconsumptionexperience.Timespentisnotagoalbyitself.WewantthetimepeoplespendonFacebooktoencouragemeaningfulsocialinteractions.Sowe'regoingtofocusourproductsonallthewaystobuildcommunityaroundthevideothatpeopleshareandwatch.That'ssomethingFacebookcanuniquelydo.Movingalong,overthenextfiveyears,Iexpectustomakesomegoodprogressonseveralnewerinitiatives.Inmessaging,todayalreadymorethan20millionbusinessesarecommunicatingwithcustomersthroughMessenger.Nowwe'restartingtotestbusinessfeaturesthatmakeiteasierforpeopletomakethesamekindsofconnectionswithbusinessesthroughWhatsApp.WerolledoutMarketplacetoCanadaand17countriesacrossEurope,givingpeopletheabilitytodiscover,buy,andsellthingsintheirlocalcommunities.Todaymorethan550millionpeopleareusingMarketplaceandBuy-and-SellgroupsonFacebooktoconnectwithotherpeoplefortransactions.We'realsoseeinggoodprogresswithWorkplace,helpingcompaniesconnecttheirownteamsinternallythroughtheirownversionsofFacebook.It'sbeenlessthanayearsincewelaunchedWorkplace,andtodaymorethan30,000companiesareusingit.Thisquarter,wewelcomedonWalmart,thelargestemployerintheUS.Overthenext10years,we'reworkingonthefoundationaltechnologiesneededtobringtheworldclosertogether.I'mproudoftheworkwe'redoingwithAI.We'renowusingmachinelearninginmostofourintegrityworktokeepourcommunitysafe.WhenHurricaneMariahitPuertoRico,weusedAItolookatsatelliteimageryandidentifywherepeoplemightliveandneedconnectivityandotherresources.ProgressinAIcanunlockalotofopportunities,sothisquarterweopenedanewAIresearchlabinMontrealandwe'rebuildinganotherlabinParisaswell.ThisquarterweheldOculusConnect,andweannouncedOculusGo--ourfirsteverall-in-oneheadsetthat'sgreatforfeelinglikeyou'representwithsomeonewhenyoucan'tphysicallybetogetherin

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person.It'sgreatforplayinggames,watchingmovies,orhangingoutwithfriends.At$199,wethinkit'sgoingtohelpusbringgreatvirtualrealityexperiencestomorepeople.Itshipsnextyear.AtConnect,IalsoshowedoffournewSantaCruzprototype--whichisthefirsttimeanycompanyhasshownthefullexperienceofpositionaltrackinginastandaloneheadsetandcontrollers.It'samajortechnicalachievement,andI'mlookingforwardtogettingthisintodevelopers'handsnextyear.Inordertosupportourcommunity'sgrowth,weneedtokeepinvestinginourinfrastructure.Thisquarter,webrokegroundonournewAlbanydatacenter,andweannouncedthatwe'llbuildour11thmajordatacenterinHenricoCounty,Virginia.Asalways,allournewdatacentersarepoweredby100%renewableenergy.Theselongterminvestmentsareimportantforourcommunity'sfuture.Wecandoalottohelppeopleconnectthroughphonesandcomputers,butsomuchmorewillbepossibleinaworldwhereeveryonehasinternetaccess,whereAIimprovesallourservices,andwherewecanbasicallyteleportanywhereorbewithanyoneanytimewewant.Withalltheissuesweface,itwouldbealottojustinvestinaddressingthose.Butweknowwealsohavearesponsibilitytodeliverthesefundamentaltechnicalandscientificadvancestofulfillthepromiseofbringingpeopleclosertogether,sowe'regoingtokeepmakingsignificantinvestmentslookingaheadtowardsthefuturetoo.We'vemadesomerealprogressthisyear.Acrosstheboard,wehavealotofworktodeliveronourmissionofbringingtheworldclosertogether,butwe'recommittedtorisingtothechallengeanddoingwhatweneedtoforourcommunity.Thankstoallofyouforbeingpartofthisjourney,andI'mlookingforwardtotheroadahead.Andnow,here'sSheryltodiscussourbusiness.SherylSandberg,COOThanksMarkandhieveryone.Wehadastrongthirdquarterwithgrowthacrossallregions,marketersegmentsandverticals.Adrevenuegrew49%yearoveryear.Mobileadrevenuewas$8.9billion—a57%yearoveryearincrease—makingupapproximately88%oftotaladrevenue.We’recontinuingtobuildourbusinessbyfocusingonoursamethreepriorities:helpingbusinessesleveragethepowerofmobile,developingnewadproducts,andmakingouradsmorerelevantandeffective.Todaywe’reannouncingthatFacebookhasover6millionactiveadvertisers,andwerecentlyannouncedthatInstagramhasover2millionadvertisers.Thevastmajorityofthesearesmallandmediumsizedbusinesses,whichareamajorsourceofinnovationandcreatemorethanhalfofallnewjobsglobally.Thesebusinessesoftenhavesmalladbudgets,sotheabilitytoreachpeoplemoreeffectivelyisreallyvaluabletothem.AgreatexampleisLovebook,asmallbusinessinMichiganwhichletsyoumake

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personalizedbooksforthepeopleyoulove.Duringarecentcampaign,theyusedFacebookadstoreachpeoplegettingreadytocelebratetheirfirstanniversary.They’vegrownsomuchfrommarketingonFacebookthatthey’vebeenabletohire10newemployeesthisyearalone.WeareproudoftheroleweareplayinginenablingbusinesseslikeLovebooktoreachpeopleonmobile,togrow,andtocreatejobs.OneofourstrongestareasthisquarterwasSMBsinEurope,withrevenuegrowingmorethan60%year-over-year.WhenIwasinGermanytwomonthsago,IhadachancetomeetVictor,oneoftheco-foundersofBrooklynSoapCompany,whichdespiteitsnameisbasedinHamburg.VictorandhisfriendscameupwiththeideafortheirbusinesswhilestayinginahostelinBrooklyn.Nowtheyselltheirgroomingproductsin38countriesusingmobilevideoadsonFacebookandInstagram.Asaresult,theirsalesincreased62%overthelastyear.They’reoneofmanysmallbusinessesusingmobiletofindnewcustomersandgrowacrossborders.Oursecondpriorityisdevelopinginnovativeadproducts.Videoisexploding,andmobilevideoadvertisingisabigopportunity.Untilrecently,adswereonlyeligibleforAdBreaksiftheyalsoraninNewsFeed.InQ3,wegaveadvertiserstheoptiontorunadsinvideosalone.We’reseeinggoodearlyresults,with>70%ofadbreaksupto15secondsinlengthonFacebookandAudienceNetworkviewedtocompletion,mostwiththesoundon.AsMarksaid,InstagramStoriesaregrowingwell,too.PeopleandbusinessesarefindingcreativenewwaystousefullscreenverticalvideoinStories.Thisquarterwegaveadvertisersevenmoreflexibilityinthecontent,formatandreachoftheiradsinStories.We’realsoseeinghowimmersivevideoandimagescanhelppeoplediscovernewproductsonFacebook.WeaddedanewcreativetemplatetoCollectionAds,whichhelpsretailersbringtheircatalogsonline.WestElm,ahomedécorcompany,recentlyusedthistemplatetopromoteitsfurnitureandhomeaccessories.Theytargetedpeoplewhoalreadygettheirphysicalcatalogandsawa5.5%liftinpurchasesinstores. Ourthirdpriorityismakingouradsmorerelevantandeffective.InQ3weintroducednewtoolspoweredbymachine-learningandautomationtohelpbusinessesreachpeoplemorelikelytospendwiththem.Wealsosimplifiedthetoolsforcreatingads,makingiteasierforbusinessesofallsizestoadvertisewithus.It’simportantforallbusinessestoreachtherightaudience—butit’sespeciallyimportantforsmallbusinessesthathavelimitedbudgets.Targetingallowsthemtoshowadsonlytothepeopletheywanttoreach.NeonRetroArcadeinLAisagreatexample.Theyadvertisetopeoplewithin10milesoftheirlocationwhoareinterestedinvideogamesandcomicbooks.Lastyear,theymovedtheirentireadbudgettoFacebookandInstagram,andtheirrevenueisup25%.Relevanceandeffectivenessarealsoaboutgivingbusinessesmorecontroloverwheretheiradsrun.InQ3weclarifiedwhichpublishersandcreatorscanincludeadsnexttotheircontent.Thisisgoodfor

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creators,whowantguidanceonhowtoearnmoneyfromtheircontentonFacebook–andit’sgoodforadvertisers,whowanttransparencyandcontroltomaketherightdecisionsfortheirbrands.We’realsoworkingtogiveadvertisersmoreclarityonwheretheiradswereshown,sotheycanmakemoreinformedchoicesaboutwheretoruntheminthefuture.Iwanttoclosebytalkingaboutwhatwe’redoingtoprotectourplatformandhelpensurethattheadsandcontentpeopleseeonFacebookandInstagramarelegitimateandauthentic.WhenIwasinWashingtonafewweeksago,Imadeclearthatwearedeterminedtodoeverythingwecandotominimizeabusegoingforward.AsMarksaid,we’reinvestingheavilyinnewtechnologyandpeopletoreviewadsandposts.Thiswillenableustolookmorecloselyatthecontentoftheads,targeting,andtheadvertiserwhosubmitsthem–aswellastightenouradspolicies,particularlyforadsdirectedatsocialandpoliticalissues.Webelievethatadsareimportanttofreeexpressionandwewillcontinuetoacceptadsonissues--butwewillalsodoourparttoelevatethequalityofthatdiscourse.Transparencyhelpseveryonekeepadvertisersaccountablefortheirmessages.We’reworkingwithCongressonnewrequirementsforonlinepoliticaladvertising,butwe’renotwaitingforlegislation.We’rebuildingatoolnowthatwillallowanyonetoseetheadsaPageisrunning,evenifthoseadsarenottargetedtothem.WewilltestitsooninCanadaandthenintheUSinthecomingmonths.ForadsrelatedtoUSfederalelections,we'llstartsharingevenmoreinformation,includinganarchiveofpastads,totalamountspent,anddemographicsaboutthepeopletheadsreached.We’realsogoingtorequiremorethoroughdocumentationfromtheseadvertisers—andwe'lllabeltheiradssoit’sclearwhopaidforthem.Webelievetheseactionswillsetanewstandardfortransparencyinonlineads.Becausetheinterferenceonourplatformwentbeyondads,we’realsoincreasingtransparencyaroundorganiccontentfromPages.We’relookingatwaystoprovidemoreinformationaboutwhoisbehindapoliticalorissue-basedFacebookPage.WebelievethiswillmakeitharderfordeceptivePagestogainlargefollowingsandmakeiteasierforustoidentifymaliciousactivity.Weareallcommittedtogettingthisright,andtoinvestinginstrengtheningourplatformsowecanbetterserveourcommunity.Wearealsocommittedtocontinuingtohelpbusinessesallovertheworldattractcustomers,selltheirproducts,andcreatejobs.Asalways,IamgratefultoallofourclientsfortheirpartnershipandtoourglobalFacebookteamsfortheirhardwork.Thanks,andnowhere’sDave.

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DavidWehner,CFOThanksSheryl,andgoodafternooneveryone.Q3wasanothergreatquarterforFacebook.Wesawcontinuedgrowthandengagementinourcommunityaswellasstrongperformanceinouradsbusiness.Let’sbeginwithourcommunitymetrics.DailyactiveusersinQ3reached1.37billion,up16%comparedtolastyear.Thisnumberrepresents66%ofour2.07billionmonthlyactiveusersinQ3.MAUswereup284millionyear-over-yearor16%.Ourcommunitygrowthwasagaindrivenbyproductimprovements,promotionaldataplans,andInternet.org.NotethatinQ3webegantolaptheintroductionofpromotionaldataplansfrommobileoperatorsinmarketslikeIndia.Beforegoingtothefinancials,letmetouchbrieflyonourongoingeffortstoimproveouruserestimates.Thisquarter,weimplementedanewmethodologytohelpidentifyduplicateaccounts.Asaresult,weincreasedourestimatesforduplicateaccountstoapproximately10%ofworldwideMAUsfromourpreviouslydisclosedestimateof6%.DuplicateaccountsarethosethatwebelieveareusedbythesamepersonandrepresentrealactivityandengagementonFacebook.Wehavealsoincreasedourestimateforinauthenticaccountstoapproximately2-3%ofworldwideMAUs.Inauthenticaccountsarelargelythosethatareusedforspamandotherpolicy-violatingreasons.Wecontinuouslymonitorandaggressivelytakedownthoseaccounts.TheseaccountstendtobelessactiveandthuswebelieveimpactDAUlessthanMAU.Nowturningnowtothefinancials.Allcomparisonsareonayear-over-yearbasisunlessotherwisenoted.Q3totalrevenuewas$10.3billion,up47%or45%onaconstantcurrencybasis.Foreignexchangetailwindscontributed$128millionofrevenueinQ3.Q3totaladrevenuewas$10.1billion,up49%.Onaconstantcurrencybasis,ouradrevenuegrowthratewas47%,down2percentagepointscomparedtothegrowthinQ2.Adrevenuegrowthwasstrongglobally,ledbyEuropeandAPACwith56%and54%growthrespectively.Mobileadrevenuewas$8.9billion,up57%.

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InQ3,theaveragepriceperadincreased35%andthenumberofadimpressionsservedincreased10%,drivenprimarilybyfeedadsonFacebookandInstagram.Iwouldnotethat,comparedtoayearago,priceisamuchmoreimportantdriverofouradsrevenuegrowth.Payments&OtherFeesrevenuewas$186million,down5%.Totalexpenseswere$5.2billion,up34%.Q3wasourbiggesthiringquarterever.Weaddedover2,500peopleandendedthequarterwithover23,000employees,up47%comparedtolastyear.Operatingincomewas$5.1billion,representinga50%operatingmargin.Ourtaxrateinthethirdquarterwas10%.Excesstaxbenefitsrecognizedfromshare-basedcompensationdecreasedoureffectivetaxrateby6percentagepoints,alevelthatwasdrivenbyappreciationinourstockprice.Netincomewas$4.7billionoronedollarandfifty-ninecentspershare.Year-to-datecapitalexpenditureswereapproximately$4.5billion,drivenbyinvestmentsinservers,datacenters,officefacilitiesandnetworkinfrastructure.InQ3,wegeneratedover$4.3billioninfreecashflowandendedthequarterwithover$38billionincashandinvestments.Year-to-date,wehaveboughtbackover$1billionofourClassAcommonstock.Turningnowtotherevenueoutlook.Ouradsbusinessremainsstrong.Butit’sworthnotingthatinQ3,ouryear-over-yearadrevenuegrowthratesdeceleratedforthefifthconsecutivequarteronaconstantcurrencybasis,andweexpectthistrendtocontinuefortheforeseeablefuture.Goingforward,wealsoexpectthegrowthinadvertisingrevenuewillincreasinglybedrivenbyprice.Thisisashiftfromprioryearswhengrowthwasprimarilydrivenbyincreasesinsupply.Turningnowtoexpenses.Weanticipatethatourfull-year2017totalexpenseswillgrowapproximately35-40%versusourpriorrangeof40-45%.Weanticipatethatfull-year2017capitalexpenditureswillbeapproximately$7billion.

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Asmentionedpreviously,ourtaxratewillvarybasedonourstockprice.Atthecurrentstockprice,wewouldexpectthattheQ4ratewillbeinthelowteens.Ialsowantedtoprovidesomecommentson2018expensesandcapitalexpenditures.Pleaserecognizethatthesearepreliminaryestimatesaswehavenotyetfinalizedour2018budget.Thatsaid,itisshapinguptobeasignificantinvestmentyear,andIwantedtoprovideinitialguidancetoaligninvestorswithourmostcurrentthinking.Weexpectfull-year2018totalexpenseswillgrowapproximately45-60%comparedtofull-year2017.Wecontinuetoinvestaggressivelyacrossthebusiness,buttherearethreeimportantfactorsdrivinganaccelerationinourexpensegrowthratesfrom2017levels.First,asMarkoutlinedinhisearliercomments,wearemakingsizeablesecurityinvestmentsinpeopleandtechnologytostrengthenoursystemsandpreventabuse.Secondly,weareinvestingaggressivelyinvideocontenttosupporttheWatchtab.Finally,wecontinuetoinvestinourlong-terminitiativesaroundaugmentedandvirtualreality,AI,andconnectivity.Givenourexpectationofcontinueddecelerationinrevenuegrowthrates,weexpectthesesignificantinvestmentswillbenetnegativeonouroperatingmargins.Inaddition,weexpecttomakesubstantialinvestmentsinourinfrastructuretosupportgrowthandimproveourproducts.Assuch,weexpectfull-year2018capitalexpenditureswillroughlydoublefrom2017levels.Wewouldalsoanticipatethatthefull-year2018taxratewillbeinthemid-teens.Insummary,Q3wasanotherstrongquarterforFacebookacrosstheboard.Weareexcitedabouttheopportunitiesweseeaheadandwewillcontinuetomakesignificantinvestmentstosupportourgrowthandourmission.Withthat,Mike,let’sopenupthecallforquestions.Operator Thankyou.Wewillnowopenthelinesforaquestionandanswersession.Toaskaquestion,press“star”followedbythenumber“one”onyourtouch-tonephone.Pleasepickupyourhandsetbeforeaskingyourquestiontoensureclarity.Ifyouarestreamingtoday’scallpleasemuteyourcomputerspeakers.YourfirstquestioncomesfromthelineofEricSheridan,UBS.

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EricSheridan: Thanksfortakingthequestion.MayberevisitingMark'scommentsatthebeginning

ofthecall.I'dlovetogetabettersenseorgranularityaboutwhatsortofvideo

contentyou'dliketoseeontheplatformthatcoulddriveamoreactiveor

interactiveexperiencethanpassive?

Andthenthesecondquestionwillbewhatdoesthatmeanintermsofthebusiness

model?Wouldtherebelicensingcontent,fundingcontentthatyoutodotobuild

thesortofbusinessyou'reaimingforoverthemediumtolongterm?Thankyou.

MarkZuckerberg: Thestrategyherearoundhelpingpeopleconnectreflectsmoreonwhatwedo

aroundthevideosthansomeofthecontentitself,right?Sohopefully,the

experienceonFacebookwillnotjustbethatyoucomeandwatchavideoandyou

getinformed,youfeelentertainedandthat'sit;wethinkthatthemostvaluable

thingthatpeopledoarehelpbuildrelationshipswithotherpeopleontheplatform.

Totheextentthatthe--thatvideocanserveasatouchstoneforbuilding

communityandhelpingfacilitateinteraction,thenthat'sathingthatwefeellikewe

canuniquelydo.Sowe'regoingtocontinueinvestingheavilyinvideocontentfor

Watch.Thatiscenteredonpeople,thatiscenteredaroundthingsthatpeoplewant

totalkandconnectaround,thatgivepeoplesenseofprideandbringpeople

together.We'regoingtoinvestasmuchinjustmakingsurethatwebuildoutthe

communityfeaturesaroundthat.Andthat,Ithink,isgoingtobethethingthat

differentiatesthisovertime.

Operator: YournextquestioncomesfromBrianNowak,MorganStanley.

BrianNowak: Thanksfortakingmyquestions;Ihavetwo.

JustMark,togobackonyourfocusoncommunityandvideo,Iwaswonderingifyou

couldshowusorkindofhelpusunderstandwhatyou'reseeinginengagement

trendsoryourtimespentperuseronthecoreFacebookplatformasyou'vehadso

manyeffortsfocusedoncommunityandvideo.

AndthensecondlyforSheryl,youmadesuchgoodprogressgrowingtheadvertising

businessacrossSMBandalotofverticals.Iwonderifyoucouldstepback,couldyou

talktoanyareasoranyverticalswhereyoureallyseethepotentialformaterial

improvementsorverticalsyou'rehavingahardtimecrackingintothatyouthinkit

reallybebiggerdriversofadrevenuegrowthgoingforward?

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DavidWehner: SoBrian,justonengagementmetrics,Imean,wecontinuetoseegoodgrowthin

DAU,asyousaw,inthe16percentgrowththatwepostedthisquarter.Inaddition,

wedocontinuetoseetimespentgrowthperDAUontheFacebookfamilyandon

Facebook.

SherylSandberg: Formypart,whenIthinkaboutourmarketersegments--wehaveSMBs,wehave

brand,directresponseanddevelopers--we'reseeingstronggrowthacross.Ithink

ifyouthinkaboutwherethegrowthremains,itreallyisinincreasingtherelevance

oftheads.

Becausetheads,Ithink,aregettingbetterintermsofreachingtherightpeopleat

therighttime,butIthinkthere'sstillalotmorewecando.Andaspeoplereallyuse

ourCustomAudiences,ourtargetingtools,thequalityoftheadsimprovesandthe

returnsimproveandthemore--thebetterwegetatmeasuringthosereturns,the

bettertheadsget.AndsoI'llsharejustoneexamplebutoneIreallylove,whichis

theAlamedaCountyFair,whichisalocalfairgroundinPleasanton,California.

Ihappenedtomeetthiswoman,Angel,who'srunningtheirmarketingthisyear.And

theyusedFacebooktotargetpeoplewithin25milesoftheirfairgroundsaged20to

51whohadspecificinterestinconcerts,music,festivalsandthemeparks.Andwhat

theysawforseasonpassticketsalesfor2017wasa50percentincreasecompared

to2016,andtheyattributethattoFacebook.Andthat'sreallyaboutfindingthe

peoplethatareinterested.

Andifyoulookatthepercentageofouradsbusinesswherepeopleareusingour

mostsophisticatedapproachestofindingtherightaudience,Ithinkwestillhavea

lotofopportunityforgrowththere.Andthatwillimproveboththequalityofthe

adspeopleseebutalsothereturnstomarketers.AndIthinkthatwillhitallofthe

verticalsandallofthesegments.

Operator: YournextquestioncomesfromMarkMay,Citi.

MarkMay: Thankyou.Ihad2relatedquestionsonvideo.FirstontheOpExguidance.Oneof

therealconsistenciesofthebusinessisOpExgrowth;you'vebeengrowingthatat

$4to$5billionincrementalinspendperyear,butthemidpointofyourguidanceis

lookinglikea$14billionincreasenextyear.Isthedifferentialthere--theadditional

$6-7billion--shouldwebethinkingofthatas--ofyourvideocontentspendthat

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you'resettingasidepossiblytospendnextyear?Justtryingtounderstandwhere

thesignificantincreasewouldbecomingfrom.

Andthenrelated,the35percentincreaseinadprices.Wouldyousaythat,that's

predominantlybeingdriven,theaccelerationthere,bythemixtowardsvideoad

breaksandotherlonger-formvideoads?Thanks.

DavidWehner: Sure,Mark.Ontheaccelerationofthegrowthrateinexpensesfrom2017to2018,I

wouldreallylookatthesortof--thegrowthratethatwegrewatin2017,apply

thattothetotalexpensefacedandlookatthatgrowthin2018.AndthenIwould

saytheadditionalexpensethatleadstotheaccelerationisdrivenby3factors,not

just1factor.Andthose3factorsaretheonesthatIoutlinedinmycommentary--

numberone,thesubstantialinvestmentsthatMarkhighlightedthatwe'remaking

tojustimprovethesecurityonourplatform;two,thevideocontentinvestments

we'remakingforWatchTab;andthen3,additionalinvestmentswe'remakinginthe

long-terminitiativeslikeAR/VR,AIandconnectivity.Andeachofthoseare

significantsoit'sreallythecombinationofthose3factorsthat'sdrivingtheexpense

growthacceleration.

Andthenonthe35percentincreasesinadprices,thisisreallybeingdrivenoffofa

coupleofthings.Oneisjusttheauctiondynamic,whichhas--assupplygrowthhas

slowed,thenthere'smorecompetition,andyou'reseeingpricesincreaseas

demandcontinuestogrow.ButIthinkwhatisimportanthereiswe'vebeengetting

betterandbetterattargetingasweoptimizeforrealbusinessresultsfor

advertisers,andwe'rebetteratconvertingthesignalsthatwegetfromthose

advertisersintofindingtherightadspotsforthem.AndIthinkthat'sreallywhat's

allowingustoimproveyieldandeffectivelydrivinghighereffectiveCPMsforus

whilestilldeliveringbusinessoutcomestothematattractiveROIs.

That'sreallywhat'sdrivingit;notashifttoadifferentformatlikevideo.It'sreally

aboutusgettingbetterattargetingandworkingwiththose--especiallypeople

wherewegetthosedownstreamsignalslikedirectresponseadvertisers.

Operator: YournextquestioncomesfromthelineofDouglasAnmuth,JPMorgan.

DouglasAnmuth: Thanksfortakingthequestion.Iwanttohiton2topics.Firstjustonthesecurity

comments,youtalkedaboutheadcountincreasingfrom10,000to20,000.Was

hopingyoucouldjusthelpusunderstand,isthat10,000fullyinthe23,000

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headcountthatyouhavetodayoristhereapartofitthat'snotincludedinthere

perhapsbecauseit'snotfull-time?

Andthenjustsecondly,justgoingbacktotheadpricingchanges.Dave,justto

clarifyonthat,Imean,itsoundslikewhatyou'resayingisit'snotthatadvertisers

acrosstheboardareseeingthatsubstantialofanincreaseinpricingbutthat'smore

anoutputinyoureCPM;isthattherightwaytothinkaboutit?Thanks.

DavidWehner: Right,Doug.Onthefirstone,yes,the10,000number,thatencompassesboth

employeesatFacebookandalsoemployeesatpartnerssoit'snotallFacebook

employees.That'safullyloadednumber;that'salsointheOpExguidanceaswell.

Butyes,youcan’tcomparethe10,000tothe23,000directly.

Ontheadpricing,whatyou'reseeingisthatmostoftheadvertisingthatwegetisn't

necessarilybidonanimpressionbasis;you'regettingpeoplebiddingforother

actionsandoptimizingagainstotheractionslikeaclicktoawebsiteora

downstreame-commercetransactionandappinstall,andourabilitytooptimizethe

inventorythatwehaveagainstthosedownstreamactivitiesallowsustodeliver

thoseatstillgoodpriceswhileseeingeffectiveCPMsgoup.

Youdohaveobviouslypeoplewhoarebiddingonimpressionsifthey'relookingfor

likeabrandcampaignorreachcampaign,butthosearen'tnecessarilypartofthe

businessthat'sdrivingupprices.It'smorearoundjustusdoingabetterjobatbeing

abletooptimizecampaignsforpeoplewhohavedownstreamactivitiesthatwecan

dothatfor.

Operator: YournextquestioncomesfromthelineofHeatherBellini,GoldmanSachs.

HeatherBellini: Great,thankyou.Iwantedtojustaskaquestionaboutyourcontentstrategy.AndI

waswondering,howdoyouthinkaboutFacebookWatchintermsofFacebook

producedcontentversusthelicensingofcontentthatyoumightengagein?

AndIwaswonderingifthere'sacertaintypeofcontentthatyouthinkwillbebest

suitedtooptimizetheWatchexperience.Thankyou.

MarkZuckerberg: Ithinkitmightbeusefultotakeastepbackandfirsttalkaboutwhywe'refunding

LighthousecontentandWatchoverall.Videoisgrowingincrediblyquicklyon

Facebook.Andtoday,mostofthatisinNewsFeed.Butmostpeoplewhocometo

NewsFeedandwhocometoFacebooktoday,ingeneral,aretryingtofigureout--

they'retryingtoseewhat'sgoingonwiththeirfriends,seewhat'shappeninginthe

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world;they'renotcomingnecessarilytoengageinaspecifictypeofvideoorspecific

communityaroundvideo.

TheWatchTabismainly--it'sawaytogivepeopleatooltodothat.Whenthey

wanttospecificallycomeandengagearoundvideoorcommunitiesaroundthat,

theycangototheWatchTab;theintentthereisdifferent.Nowinordertobuild

thatup,wethinkitmakessensetofirstinvestinabunchofLighthousecontent--

somethatwemayproduceorsomethatwemaylicense.Togettoyourquestion,

we'reprettyagnosticonhowthatgoes.Wejustwanttostarttheflywheelgoingso

thatwaythere’scontentandcommunitiesthataretherethatsupportthisusecase

ofpeoplecomingtoFacebookspecificallytoengageinthat.

Longterm,ourhopeisthatthebusinessherewillprimarilybethroughrevenue

sharesofvideosthatnormalcreatorsandbusinessesputintothesystemrather

thanonesthatweproactivelygooutandlicenseourselves.That'salookatthe

wherewe'retryingtogetonthisbutfirst,weneedtobuildthisbehaviorwhere

peoplewanttocomeintentionallytoengagewiththiscontent.

Operator: YournextquestioncomesfromthelineofKenSena,WellsFargoSecurities.

KenSena: Thankyou.Justgoingbackmaybetotheinvestmentandsecuritycomments.Maybe

canyouprovidealittlemoredetailjustonwhatthatinvestmentcouldlooklikeand

howwecouldthinkaboutthatshowingupinR&D,costofrevs,G&Aormaybea

combination?

AndmaybeanyearlythoughtsonGDPRandpotentialimpactthereandmaybe

someindustrytransparencyefforts,iftheycouldhaveapossiblebenefit?Thank

you.

DavidWehner: Yes.Onthefirstpart,Ken,you'regoingtoseethatshowupinavarietyofdifferent

lineitems;wedon'thaveitspecificallybrokenout.We'remakingsubstantial

productandengineeringinvestments.SoaspartoftheoverallhiringonR&D

headcount,that--there'sgoingtobeaprettysignificantallocationofthattosome

oftheproduct-relatedsecurityinitiativesthatwe'redoing.That'sgoingtoshowup

inR&D.

You'regoingtohavesomeoftheadsworkthatwe'redoing--theadsqualityat

workshowingupinthesalesandmarketinglinesoyou'regoingtoseesomethere.

Andthenyou'regoingtoalsojusthaveoverallimpactonG&Aaswellforthingslike

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policy-relatedexpensesandthelike.Ithinkyou'regoingtoseeitkindofimpacting

acrossthespectrumofourlines,butoverall,oneofthesignificantfactorsdriving

theaccelerationingrowthrates.

SherylSandberg: OnGDPR,theFacebookfamilyofappsalreadyappliesthecoreprinciplesinthe

frameworkbecausewebuiltourservicesaroundtransparencyandcontrol,and

we'rebuildingonthistoensurethatwecomplyinMayofnextyear.It'stoosoonto

tellwhetherthiswillimpacttheextenttowhichEUusersoptoutofcertainservices,

butwe'regoingtocontinuetogivepeoplepersonalizedexperienceandbeclear

abouthowwe'reusingthedata.Webelievethatwe'llbeabletoobtainconsentfor

usesofthedataacrossEuropeandthatpeoplestillexpectthecontentandtheirads

toberelevant.Weexpectagoodresulthereandwe'regoingtodoitverycarefully

andveryseriouslyaswealwaysdo.

Operator: YournextquestioncomesfromthelineofJustinPost,BankofAmericaMerrill

Lynch.

JustinPost: Great.Ihave2things.First,asyou'veintegratedmorevideocontentintoFacebook,

areyouseeingbettertimespentperuser?Isthatreallyshowingupinmore

engagementonthesite?

Andthensecondly,itlookslikeyou'rerunningaround$80ayearperusernowin

theU.S.,quitegoodimprovementoverthelastcoupleofyears.Justthinkabout

benchmarkingthatversusothermediacategoriesorotherthingsintraditional

media,doyoustillthinkyouhavealotofroomaheadtogrowthat$80overtime?

Thankyou.

MarkZuckerberg: I'lltalkaboutvideoengagementandthenDavecanjumpinonsomeofthestats.

OneoftheimportantpointsherethatItriedtocommunicateinmycomments

upfrontisthatconnectingwithfriendsandfamilyandhavingthosemeaningful

interactionsismoreimportantthanjustconsumingcontent,right?Videois

growingincrediblyquickly,andthatgoesacrossbothsocialcontentandkindof

morepassivepublicconsumptionofcontent.Andtheycreatedifferentdynamicsin

thesystemandIthinkthat'sanimportantthingtounderstand.

Whenyourfriendpostssomethingandyougettoengagewithit,itmightinform

youandentertainyou,butyoualso--ifyouinteractwithityou'rebuildinga

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relationshipwiththatperson,right?Youfeelclosertothatperson.Andthatisa

reallyimportantpartofwhatsocialnetworkingissupposedtodo.

Whereaswhenyouengagewithpubliccontent,youmightgetinformedorbe

entertained,butit'snotnecessarilyincreasingsocialcapitalinthesamewayor

buildingrelationshipsbetweenpeople.Wereallydifferentiatewhatthecorething

isthatwe'retryingtodo--whichishelppeopleconnectwitheachotherandbuild

meaningfulrelationships--andthat'swhyonalotofthesecalls,Iemphasize

productslikeInstagramStoriesorWhatsAppStatus,whichareveryvideo-based

productsbutthey'reimprovingsocialinteractions.

Andwe'regoingtofocusalotmoreonhelpingpeoplesharevideosoftheirmoment

intheirlivesbecauseinalotofways,Ithinkifyoutakeavideoofyourselfandyour

familyoutTrickorTreating,that'smoreengagingthanaphotoandabetter

representationofthatthanwritingitoutintext.

Butoverall,Iwouldsaynotalltimespentiscreatedequal.That'swhyItriedto

stressupfrontthattimespentisnotagoalbyitselfhere;whatwereallywanttogo

foristimewellspent.Andwhattheresearchthatwefoundshowsisthatwhen

you'reactuallyengagingwithpeopleandhavingmeaningfulconnections,that's

timewellspentandthat'sthethingthatwewanttofocuson.Outofthisbigvideo

thingthat'sgrowingveryquickly,Ithinkthatistherealopportunityandproduct

areathatweshouldbefocusedonmore.Andtotheextentthatthereisgoingtobe

alotofpubliccontent--whichtherewillbe--abigpartofthefocusisgoingtobe

aroundbuildingcommunityandinteractionsaroundthatcontent.

DavidWehner: Justin,onyourquestiononARPUintheU.S.,wedothinkthatthereare

opportunitiestocontinuetogrowthebusinessintheU.S.onalotofdifferent

fronts.WecancontinuetogrowengagementoncoreFacebookaswellasthere's

opportunitieswithInstagramandtheotherservicesthatwehavethatarenot

monetizingsignificantlytoday.There'sopportunitiesthere.

Butmostimportantly,kindofIwouldgobacktothefactthatwe'regettingbetterat

--ontheadproductside--ofbeingabletooptimizeourinventoryforthe

advertisersinawaythatwillwethink,drivegoodpricinginthesystemforusand

getoutcomesfortheadvertisers.Wedothinkthat,thatwillleadtothepotential

foradditionalrevenuegrowthintheU.S.

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Operator: YournextquestioncomesfromthelineofRossSandler,Barclays.

RossSandler: Great.Ihad2questionsforMark.One,Mark,asyoulooktomakechangesaround

safetyandsecurityandkindof(impressionsIthinkasanissue)doyouthinkthiswill

haveanyadverseimpactonengagementorisitjusttoosmalltoevenbematerial?

Andthenafollow-uponthevideoconsumptioncommenthappeningmostlyinthe

feed.Isthedecelerationyouguysareseeingaroundimpressiongrowthrightnowa

functionofpromotingvideointhefeedversuswhatelse--otherthingsthatmight

beinthere?AndIguessaskedadifferentway,shouldweseeimpressiongrowth

kindofrevertbacktogrowthatsomepoint?Andisthatlikelynextyearoristhat

furtheroffinthefuture?Thankyou.

DavidWehner: SoIcantakethesecondone,whichisthequestionaboutimpressiongrowth.

There'sacoupleoffactorsthere.Certainlythisquarter,wesawthatadloadas

predicted--hadamuchlesssignificantimpactonimpressiongrowth.Overall,that

storyhasplayedoutsortofaswethought,andthat'soneofthereasonsyou're

seeingtheimpressiongrowthcomedown.

Andthenyes,Idothinkthattherearelessimpressionswhenpeopleareconsuming

video,sothatalsoisafactorasmoretimeisspentonvideo.Ithinkyouhaveboth

ofthosefactorscomingintoplay.Intermsofhowthoseplayoutgoingforward,

hardtosay.Wejustkindofpointtoouroverallcommentsonjustcontinued

revenuegrowthdeceleration.

AndIbelievethefirstquestionwaswhetherthesecurityinvestmentswouldhavean

adverseimpactonengagement…

MarkZuckerberg: …yes,andIcanspeaktothat.

Letmebeclearonthisthatpeopledonotwantfalsenewsorhatespeechor

bullyingoranyofthebadcontentthatwe'retalkingabout.Totheextentthatwe

caneradicatethatfromtheplatformthatwillcreateabetterproduct,whichwill

alsocreateastronger,long-termcommunityandbetterbusinessaswell.

Thereasonwhywehaven'tbeenabletogetthesethingstothelevelthatwewant

todayisnotbecausewesomehowwantthemontheplatform;it'sthatit'sareally

hardproblem.Andwe'regoingtoinvestbothinpeopleandtechnologybecausewe

thinkthatbotharereallyimportantpartsofthesolutionheretogoafterall

differentpartsoftheseproblems.AndthatwaswhatItriedtostressearlieron.

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We'regoingfrom10,000peopleworkingonsafetyandsecuritytomorethan

doublingthatto20,000.We'rebuilding--we'redoubling,insomecases,moreour

engineeringteamsfocusedonsecurity.We'rebuildingAItogoaftermoredifferent

areasofharmfulcontentandfindingfakeaccountsandotherbadactorsinthe

system.

AndIexpectthatallofthesethingswillmakeourproductbetteroverthelongterm,

butwewillincurtheexpensesalotsooneraswerampuptheseefforts.AndIalso

justthinkthatgoingforward,we'regoingtoinvestigatethesethingsatamuch

higherlevelbecausewerealizethatit'sanimportant--notonlyforourcommunity

andthiscompany--butit'spartofourresponsibilitytosocietyoverall.

Operator: YournextquestioncomesfromthelineofRichGreenfield,BTIG.

RichGreenfield: Hi.Thanksfortakingmyquestion.Acoupleofthings.Youtalkedaboutcreators,I

think,Markcreatingfortheplatformontheirownwithoutyouhavingtoinvest.But

justtryingtoframeitinthesenseofHollywood--likeIlookatwhatAppleisdoing

nowandgoing--hiringacoupleofSonyexecutivesanddoinga$5millionan

episodebuyofaStevenSpielbergshow-andIguess,whatI'mtryingtounderstand

orIthinkalotofinvestorstryingtounderstandiswhattypeofcontentdoyou

ultimatelywant?

BecauseIdon'tthinklikesomeonelikeSpielbergisgoingtoworkforanadrevenue

sharenomatterhowgoodthatadvertisingislike.Howdoyoubalancewhattype

ofcontentbusinessyouultimatelywanttobuild?Andthenwhenyoulookatsports,

whichIalsothinkaboutasbeingkindofreallyrelevantcontentthathasahuge

communityaroundit--somethingliketheNFLmobilerights,Ithink,comeupnext

year--wonderinghowimportantarethosetypesof--orhowimportantisthattype

ofcontent?Iknowyouwerebiddingoncricketrightsoverseasbuthowimportantis

sportsinthismix?

MarkZuckerberg: Well,Ithinkthattheanswertothatiswedon'tknowalltheanswersaroundwhat

kindsofcontentaregoingtoworkandarenot.Wewillprobablyexperimentwitha

numberofdifferentthings.

Idothinkyourpointisrightthatnotallkindsofcontentcanbesupportedbyadsno

matterhoweffectivewemakethat.Thatsaid,thecurrentmodelthatwehaveforat

leastgettingsomeoftheLighthousecontentontotheplatformistopayupfront.

Andwhatwewouldliketotransitionthatmoretoovertimeandwantanincreasing

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amountofthecontentis,isrevenuesharesforadsshowninthevideo.Andaswe

dobetterandbetteronthemonetizationthere,thatwillsupportpeoplewithhigher

productioncostsanddoingmorepremiumproductionandbringingtheircontentto

theplatform.

Andwe'vecertainlyfoundontheInternetandYouTubeandinotherplacesthat

therearewholeindustriesaroundcreatorswithdifferentcoststructuresthan

traditionalHollywoodfolkswhocanproduceveryinformativeandengagingcontent

thatalotofpeoplelike,enjoyandthatbuildscommunitiesandhelpspeople

connecttogetherinawaythatdefinitelycanbesupportedbythisadmodel.Ithink

theansweriswe'regoingtotryabunchofthings.That'sabunchofwhatthe

budgetis.I'mveryoptimisticthatalotofthestuffwillbeabletobesupportedlong

term,butyou'recertainlyrightthatnotallofitwillbeabletobesupportedbyad

modelsalone.

Operator: YournextquestioncomesfromthelineofBrentThillofJefferies.

BrentHill: Thanks.Onvideo,there'sbeenalotofquestionsabouttheultimateprofitabilityof

thisgoingforward.Iwasjustcuriousifyoucouldshareyourview--Iknowit'searly

--butwhatyourthoughtsarethere?

DavidWehner: Yes,Imean,Ithinklook,today,we'retalkingabouttheadditionalinvestmentswe're

makingintermsoftheLighthousecontentontheWatchTab.Weareputtinga

substantialinvestmentbehindthat.Thatclearlyisgoingtohaveimplicationsfor

marginsalongwiththeotherbiginvestmentsthatwe’remakingnextyear.Andthen

evenafterthe--afterweestablishaflywheelhereandcangetcontentbeing

producedforadrevenueshare,that'sgoingtohaveadifferentmarginstructure

thancoreNewsFeed.

Evengoingforward,there'sgoingtoberevenuesharebackto–backtothecontent

creatorssoit'sgoingtohaveadifferentmarginstructurethanthecorebusiness.

SherylSandberg: Ithinkit'sworthaddingthattheadinventoryitselfisreallyvaluableformarketers

andourclientsandalsoworksverywellwithourotheradproducts.I'llsharea

recentone.Visa,withSocialCodeandBBDO,created10-secondvideoswithtext

overlaysshowingpeoplemakingdigitalpaymentsandtheytargetedmillennialsand

earlytechadopters.

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Andtheyranads--onegroupforFacebookNewsFeed-only,onegroupforad

breaksonlyandonegroupforNewsFeedandadbreakscombined--andthebest

resultscombined,theadbreaksandtheNewsFeed,theyhada7xlowercostper

videoviewcomparedtoNewsFeedalone.Andsooneoftheopportunitieswehave

hereisincreasinginventory.Andit'sparticularlygoodinventoryformarketers

becausewe'reseeingniceadoptionofvideoviewsandreallyniceimpactfromthose

sales.

Andit'salsothecasethatouradproductsworktogether.Theabilitytoshow

somethinginNewsFeedandthenshowavideoandwatchitandshowsomething

onInstagramandmeasureresultsacrossthefullfunnel,wethink,areveryworthy

investmentsforthelong-termhealthofthebusiness.

Operator: YournextquestioncomesfromthelineofMarkMahaney,RBCCapitalMarkets.

MarkMahaney,yourlineisopen.

MarkMahaney: Sorryaboutthat.

Acommentand2questions.Ithinkthere'sincrementalspendorthismaterially

increasedspendonsecurityishighlyunfortunate,butIthinkitmakeseminent

sense.Ithinkmostlong-terminvestorsrealizethecommunitymaximization,

includingsecuritywouldleadtolong-termprofitmaximization,soIthinkmake

eminentsense.

Twoquickquestions.TheWatchTab,isthereanyevidenceoranydatapointsyou

cangiveustowhatkindoftractionyou'reseeingwiththatsofar?Iwassurprisedby

howmanypeopleareonMarketplace.AnyrelevantdatalikethatforWatchTab?

Andthensecondly,ofalltheregions,Europereallystruckouttous–stuckouttous

asonethatshowedsurprisingacceleration.AndIknowyoutalkedalittlebitabout

that,Sheryl,abouttheSMBpickupandtractionthere.Anyothercolorforwhy

Europewouldhaveacceleratedsomuchintermsofitsrevenuegrowth?Thankyou.

DavidWehner: Sure,letme,Iguess,hitbothofthoseandthenSherylcanaddanycolorshe'dlike.

OntheWatchTab,Ithinkit'sjustearly.AndsoIthinkit'stooearlytobetalking

aboutanystatsthere.

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IntermsofEurope,onethingtonoteisthatwedidpickupcurrencyadvantages

there.Soitwas56percentonareportedbasisbut51percentonaconstant

currencybasis;stillhealthygrowthrate.Ithinkit'sastrongeconomythere.Ithink

theteamisexecutingwelltheresoIthinkyou'vegotavarietyoffactors.Andthen

asSherylcommentedinherpreparedremarks,SMBhasbeenparticularlystrongin

Europe.AndsoIthinkthat'soneofthekeydriversandoneofthethingswe're

reallyhappywith.

MarkZuckerberg: Oneclarificationonyourquestion,too,isthatthe550millionpeopleisacrossboth

Marketplaceandbuyandsellgroups;notjusttheMarketplacetab.That'sthetotal

amountofactivitythatwe'reseeingthereacrossbothofthose.

Operator: YournextquestioncomesfromthelineofColinSebastian,Baird.

ColinSebastian: Thanksfortakingmyquestion.First,aquickfollow-uponsafetyandsecurity.I

guess,I'mwonderingwhymoreoftheAIandmachinelearningthatyou'vebuiltfor

productandtheadplatformcan'tbeutilizedorcross-utilizedtohelpmitigatesome

ofthecostsofaddingpeopleandtechnologytohandlethoseissues.

Andthensecondly,relatedtohowmuchtimeyoungerpeoplearespendingornot

spendingontheFacebookapps,Iwonderifyou'velookedatoverthecourseoftime

thetrendinusesasyoungerpeoplehitdifferentmilestonesinlifesuchas

graduatingfromcollegeorgettingajobandhowtheirusageoftheappchanges

overthattimeframe?Forexample,ifyou'reseeingasteadystreamoftheusers

comingtoFacebookoncetheyhitthosemilestones.Anycoloraroundthatwould

beinteresting.Thankyou.

MarkZuckerberg: Sure.I'llspeaktothesafetyandsecurityinvestmentandthenDavecanspeaktothe

otherquestion.

Weneedbothtechnologyandpeopleforthis.AndthebestarticulationofthisthatI

canmakeisthattoday,AIhasdifferentstrengththanpeopledo,right?TheAItools

thatwe'vebuiltcanenableasystemtolookatmillionsofpiecesofcontentand

makeroughassessmentsonthemandfigureoutwhattoflagforpeople.But

ultimately,ifyouwanttogetthosehigh-qualityjudgmentstodayonsensitive

contentandyouwanttodowithquicklywhenthestakesareprettyhighintermsof

takingdowncontentorleavingthingsup,Imean,wetakethatextremelyseriously,

youwantpeopletobelookingatthat.

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Earlierintheyear,whenwewereworkingonproblemslikeseeingissueswhen

peopleweregoinglive,right?Therewasthisreallyseriousissuearoundpeoplewith

self-harmand,insomecases,suicideonLive.AndwemadeaninvestmentinAI

toolsandindramaticallyincreasingthestaffingoftheteamthatwasworkingon

thatandbroughttheamountoftimetoreviewthoselivevideosdownthrougha

combinationofthosethingstoIthinkit'sunder10minutesnow.Thatmightstillbe

aconservativeestimate.Andwe'recontinuingtoworkonthat.

Nowwhatwe'retryingtodoisjustincreasetheSLAsthatwehaveacrossallof

thesedifferenttypesofcontentandsecuritythreatsthatwemightseesothatway,

throughacombinationoftheAItoolingthatwebuildandhavingpeopletolookat

thesethings,wecangetitrightfasterformoreofthetypesofcontent.

Andyou'redefinitelyrightthatalotoftheAIresearchthatwedoisapplicableto

multipleareas,butwestillneedtobuildthosetools.Ittakesalotofengineering

investmentandwewillbeprioritizingthat,insomecases,byaddingpeopleto

teamsandinothercases,bytradingoffanddoingmoresecurityworkinsteadof

otherproductworkthatwemighthavedone.Butthisisreallyimportantandthisis

ourpriority.

DavidWehner: Yes,Ithinkonsortofhowpeopleuseourproductsinlifestages,Iwouldjustsortof

--Iwouldsay,generally,whatwe'retryingtodoisbuildavarietyofdifferenttypes

ofsocialproductsthatcanhelpinavarietyofdifferentusecasessoitcouldbeone-

on-onemessagingwithWhatsAppandMessenger.ItcouldbesharingtoGroups

withtheFacebook.ItcouldbethefriendsthatyouhaveonInstagram.

It's--we'retryingtokindofmakesurethatwefleshoutthefullrangeofsharing

experiences,andwethinkthat,thathasapplicabilityacrossallthedifferentlife

stages.Anddependingontheagespeopleusetheproductsdifferentlybutwould

notsharinganyspecificbreakoutsonthat.

DeborahCrawford: Operatorwehavetimeforonelastquestion.

Operator: YourlastquestioncomesfromthelineofYoussefSquali,SunTrust.

YoussefSquali: Thankyouverymuch.Justonequestion.Youguysunbundledthevideobuy;can

youspeaktopricing--relativetothat35percentaverageincreaseinadpricing--

canyoumaybejusthelpusunderstandthedisparitythatexiststodaybetween

pricingonthenewvideoplatformandthelegacyvideoplatform?Thankyou.

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DavidWehner: I'mnottotallyclearonwhatyoumeanbythenewvideoplatformandthelegacy

videoplatform,butIwouldjustsaythatthisisprimarilydrivenbyNewsFeed

pricing,andthenyouhaveright-handcolumnpricingaswellsoyouhave

impressionsonFacebookNewsFeed,InstagramfeedaswellasFacebookright-hand

column.

Adbreaksarereallyarelativelysmall--averysmallfactortoday.Thepricingis

reallyaboutwhatisthepricingthatyou'reseeingintheoverallsystem,primarily

givenonthefeed-basedproducts.That'sreallywhatthedriverisandagainthere,I

wouldpointtothecommentsthatImadeaboutgettingbetterattargetingand

drivingtowardsgoodoutcomesforouradvertisersasbeingkindofthereasonthat

we'vebeenabletosupporthigherprices.

DeborahCrawford: Great.Thankyouforjoiningustoday.Weappreciateyourtime,andwelook

forwardtospeakingwithyouagain.

Operator: Ladiesandgentlemen,thisconcludestoday'sconferencecall.Thankyouforjoining

us.Youmaynowdisconnectyourlines.