facebook marketing
DESCRIPTION
TIPS AND TRICKS TO GROW YOUR FOLLOWING AND SKYROCKET YOUR SUCCESS ON FACEBOOK by Naomi J JohnsonTRANSCRIPT
TIPS AND TRICKS TO GROW YOUR FOLLOWING
AND SKYROCKET YOUR SUCCESS ON FACEBOOK
Naomi J Johnson
www.purrfectlysocial.co.uk
www.facebook.com/PurrfectlySocial
TIMELINE COVER
Make the most of the space you have available. Your cover
is an image of 851 x 315 pixels - use it to promote your
website address and any current specials or promotions
you’re running. Use your branding colours and add a call to
action - what do you want people to do? Sign up for your
webinar, join your email list, book a ticket for your event?
Don’t be afraid to change your cover image regularly – in
fact make sure you do this. Every time you upload a new
cover, it creates an update that goes into the newsfeed,
giving your page more exposure. See below for an example
- this cover is promoting a contest.
LITTLE-KNOWN SECRET: Add a comment behind your cover
image. People often click on these images, so get your
website URL and current promotions in there with an
appropriate call to action.
PROFILE IMAGE
Make sure this is a clear, high definition image. It is a
square format – the size is 180 x 180 px. If the image you
upload is a different size, or is not square, it will be cropped
and could lose definition. If you’re using a business logo
and it’s not in square format, you’ll need to adjust it (or get
your graphic designer on the case). Don’t be content with a
profile pic that no-one can see – it’s your business page and
you need to look professional.
ABOUT SECTION
Make sure you include your website URL in the “short
description”. This is the bit that appears just under your
timeline cover. You have 155 characters to play with here –
make sure you also include relevant keywords. Use a link
shortener such as bit.ly to
reduce the link text if you
like (see example). In
most cases, visitors to
your page are unlikely to
click on “About” - so your
important information
needs to be clearly visible.
CLAIM YOUR PAGE USERNAME
When you set up a new page, Facebook allocates it a URL
containing the numerical page ID – this looks clumsy and is
not user-friendly. Make sure you claim a username
(sometimes called a vanity URL).
To do this, go to www.facebook.com/username or access
via your page admin panel.
Once you have your page URL it will be easier to add to
business cards, leaflets, email signatures etc. And it will be
far more memorable!
LITTLE-KNOWN SECRET: Use keywords in the URL that you
choose – this helps in a small way with SEO. If your
preferred URL is already taken, add your location or some
other distinguishing feature.
USE APPS TO CREATE ATTRACTIVE PAGE TABS
At the very least, add an email signup tab to your page. The
popular email software packages (e.g. MailChimp, Aweber,
MadMimi) give you instructions on how to do this. It’s also
possible to add tabs showcasing your other social media
accounts –and there are other possibilities too.
LITTLE-KNOWN SECRET: 12 tabs are permitted, but only the
first 4 display by default. Apart from the Photos tab, the
others can all be moved around, so you can display those
you consider most important in the top row. Customise the
tab cover images and names – why not use your brand
colours to give a consistent look to your page?
WHILE WE’RE TALKING ABOUT EMAIL SIGNUPS….
Your Facebook page isn’t a selling machine. People go to
Facebook to chat with friends and family, not to be
bombarded with promotional
messages. Focus on building
relationships, offering helpful
information, and always work towards
moving people on to your email list.
This is more likely to happen if you
offer a freebie that solves a problem
your target clients may be
experiencing. (eBook, webinar, video
tutorial etc)
Get people on to your list in order to continue building the
relationship, before you begin offering information about
your products and services. By this time your subscribers
will have got to know you and guess what, they’ll be ready
to buy!
LITTLE-KNOWN SECRET: Facebook should never be the hub
of your online marketing. You don’t own Facebook and for
all we know, it could disappear tomorrow. (Remember
MySpace?) If you’re not directing people towards your
email list and website, you’re taking a massive risk.
POSTING ON YOUR PAGE – THE BASICS
Post regularly and consistently. An inactive page is worse
than no page at all and gives a bad impression to visitors.
Ideally, aim to post 3-4 updates per day, at varying times.
Don’t ignore evenings and weekends – many Facebook
users are online at these times.
Mix up your posts - plain text, images, videos and web
links.
Studies have shown that shorter text updates (80
characters or less) get higher engagement; the same goes
for updates that include images. Remember that millions of
users access Facebook via a mobile device; scrolling
through a long piece of text will probably put them off.
Craft your updates with
the object of generating
engagement. Ask
questions, post appealing
images (choose something
relevant to your business)
– or ask your community
for advice.
Remember to check your
page Insights to learn what
is working best.
SCHEDULE YOUR POSTS
You can’t be on Facebook 24/7 (well, you can, but….)
Use the scheduling tool to have updates go out regularly
even when you’re not
around. It’s that little
clock icon – you did
know about it, didn’t
you?
You can edit your
scheduled posts if necessary by going to the Activity Log
(text and time of posting can be updated)
Use the Pin to Top and Highlight features. Pin to Top keeps
a post at the top of your page for 7 days. Highlight stretches
it across the full width of the timeline so it stands out
(especially useful if you include a beautiful image)
Don’t forget to add
Milestones (see left)
for important dates
such as your
business
anniversary,
appointment of new
staff members,
announcement of
new products,
significant numbers
of “likes” etc.
DRIVE ENGAGEMENT WITH IMAGES
Social media channels are increasingly visual. People have
very short attention spans when browsing online. You have
about 4 seconds to grab their attention.
Note that you must not download copyrighted images - it’s
easy to download via google for example, but lots of these
images are copyrighted and you could risk a fine of
£1000s…. yes it happens!
Stay safe, download via one of the many sites offering
copyright-free images. (See bonus section)
If you post “quote” images – good if relevant to your
business, or generally motivational / inspirational –
watermark them with your website URL so your visitors are
reminded of where to find more information.
LITTLE-KNOWN SECRET: You can tag images with your
Facebook page name, so if they are shared, they’ll always
lead back to you.
GET TO KNOW FACEBOOK ADS
Organic growth and engagement is essential for your page,
but due to Facebook’s algorithm, less than 5% of people
who’ve liked your page will see your updates.
If you’re serious about growing your business, you’ll want
to take things a step further. Learn about Facebook ads –
the most cost-effective online advertising solution.
Boosting posts is the simplest advertising choice on
Facebook, but it lacks the range of targeting and audience
options offered by the Ads Manager and/or Power Editor.
Does this look like an
ad? No, it looks like a
regular newsfeed
update, so is therefore
more likely to be
noticed / clicked by your
target audience.
LITTLE-KNOWN SECRET: You can target your website
visitors, follow them onto Facebook and show them your
ads using one of the “custom audience” tools within the
Facebook advertising platform. Want to learn more?
BONUSES
Useful tool for monitoring your Facebook page performance:
www.likealyzer.com
Copyright-free images:
www.pixabay.com
www.sxc.hu
www.freerangestock.com
Online image editing tools:
www.canva.com
www.ipiccy.com
www.picmonkey.com
www.pixlr.com
MY CONTACT DETAILS
Web: www.purrfectlysocial.co.uk
Email: [email protected]
Click the icons to follow me on social networks!
Join my Facebook Group
www.facebook.com/groups/onlinemarketingsupport