facilitating user access
TRANSCRIPT
Facilitating User Access
Taken with permission from the Blue Skunk Blog: http://doug-johnson.squarespace.com/blue-skunk-blog/2011/3/22/differentiated-instruction-libraries-invented-it.html
readRead
READ!
practicePractice
PRACTICE!
Classes offer a lot of advantages…
And a lot of disadvantages…
Individual Instruction
Effective Teaching Tools in Print
1. Start with whatever is
given to you.
3. Ask Yourself Some Questions…
4. Re-evaluate the samples from other
libraries
5. Write a Draft
6. Give your draft to someone who has never downloaded an eBook
7. Get Feedback
8. Revise
9. Get New Technology
10. Revise
LatherRinseRepeat
Guidelines for Print Tools
Put your contact information EVERYWHERE!
Know Your Audience
Throw Out Your Handouts Once a Year
TRAIN STAFF!
practicePractice
PRACTICE!
Troubleshooting
Taken from XKCD:http://xkcd.com/627/
Information to Gather Before You Start
95% of Troubleshooting Questions are PEBKAC
Forums can be your friends!
Troubleshooting
General Information