Facilitating Workforce Development

Uford A. Madden and Harriett Paul

Center for International Agriculture, Trade, Developmental Research and Training College of Engineering Sciences Technology and Agriculture Florida A&M University Tallahassee, Florida

MODULE 3: Workforce Development

Unit 1:  Awareness of cultural differences of new employees

Have participants introduce themselves Name Family origin Places where each has resided Languages spoken Share a favorite holiday event e.g Christmas

*Use Module I -Building Cultural Competencies

Building AwarenessRecord information based on introductionsBegin with groups or two individuals:

Identify cultural practices and differences and discuss

Suggest methods they can use to address the differences

Express acceptance and evaluate understanding

*Use Module II. Assessing Strengths and Opportunities of a Cultural Community

Employers/Employees Skills What types of skills do new workers possess?

What types of skills do the employers need?

What are the skills employers need that are not found in the new worker population?

Are there programs to provide new workers with skills that employers need?

*Use information from Module VIII- American

Engagement

Unit 2:  Employers/Employees relations What are the issues can affect employers/

employees relations?

What issues need to be addressed that will

enhance understanding and improve the

relationships between employees and employers

What plan and strategies can be developed need

to address issues that will enhance understanding

and improve the relationships between employees

and employers

Biases of Employers/Employees What personal and institutional biases can affect employers/ employees relations/understanding?

What personal and institutional biases need to be addressed that will enhance understanding and Improve the relationships between employees and employers?

What plan and strategies can be developed need to address personal and institutional that will enhance understanding and improve the

relationships between employees and employers?

Cultural work ethics of new workers

What personal and institutional cultural work ethics can affect employers/employees relations/ understanding?

What personal and institutional cultural work ethics need to be addressed that will enhance understanding and improve the relationships between employees and employers?

What plan and strategies can be developed need to address personal and institutional cultural work ethics that will enhance understanding and improve the relationships between employees and employers?

Expectations of Employees and

Employers What are the personal and institutional

expectations do employers have of employees on the job?

What are personal and institutional expectations do employees have of employers?

What plan and strategies can be developed to address personal and institutional expectations of employees and employers?

*Participants can make suggestions and use resource information to answer questions

Expectations of Employees and Employers

What are the institutional priorities/values do employers have for employees on the job?

Are institutional priorities/values match with the those of employees?

What plan and strategies can be developed to address priorities and values of employees and employers?

http://www.bcs.uni.edu/idm/newiowans/PDFDocument/Manager%20Training.pdf

Awareness of Cultural Differences in the Work Environments

What are some cultural perceptions

/misconceptions you can identify? Have participants list various

conceptions Evaluate and discuss conceptions What are some potential effects of

cultural perceptions/misconceptions you identify?

Building Awareness of Cultural Differences in the Workplace

Suggest different methods they can use to address the differences

Evaluate and discuss different methods they can use to address the cultural differences

What strategies can be developed to overcome/

address perceptions/misconceptions?

Building Awareness of Cultural Differences in the Workplace

• Assessment of cultural competence of employers/managers/owners/human resources personnel

• Potential effects of cultural competence of employers /managers/owners/human resources personnel

• Development of cultural competence training for employers/managers/owners/human resources personnel

Unit 3:  Education and training – meeting the needs of the new workers

What are the education and training needs of new by employees?

What education and training competences employers need that are not found in the new worker population?

Is there a need to develop and implement programs to provide new workers with education and training competences that employers need?

http://www.workingforamerica.org/news/story.asp?ArticleID=67

Education needs of new employees and employers

What is education competence needed by employers?

What is the education competence of new employees?

What education competence employers need that are not found in the new worker population?

Are there programs to provide new workers with education competence that employers need?

Education and skills needed to meet the needs of the employers

What are the current education and training needs of new by employers?

What are current education and training competences employers need that are not found

in the new employee population?

What strategies can be developed to provide education and training competences that are demanded by employers?

Unit 4:  Worker placement

How can worker placement be maximized?

What are the present trend in education

training that will assist in addressing availability of opportunities for new worker in the future?

*http://search.msn.com/results.aspx?q=Employment+opportunities+and+agencies&FORM=SMCRT

*http://www.spherion.com/corporate/careercenter/careerresources/job_mktg_intell.jsp

Opportunities that are available for new workers

Where do you get information about jobs that are available?

How many jobs are available for workers?

Where are the employers located?

What is the trend of job availability for workers?

Types of work available for new workers

and appropriate worker skills Where do you get information about potential employers and education and training skills needed for available jobs?

What are the present trends in job market that will assist in addressing availability of

opportunities for new worker in the future?

*Use Module VIII- Country as People- Workplace cooperation and partnership

Developing employee skills

How to develop a resume and/or complete a job application?

How to search for job opportunities

Language skills training/courses

Interviewing strategies

Developing employee skills

• Computer skills/Training

• Where do you get information about library and workforce development agencies

• Using the library

• http://www.workingforamerica.org/news/story.asp?ArticleID=67

Employees obtaining jobs and

Employers recruiting and retaining jobs

• How can employee be successful in obtaining/retaining jobs?

• How can employers be successful in recruiting/retaining jobs?

*Use resource information to find situations to fit

Extension Professional as a conduit to Agency to facilitate workers entry into

the workforce How can Educators and Extension Professionals assist in fulfilling the needs

of new workers? How will effectiveness in integrating new workers into the workforce be evaluated?http://www.bcs.uni.edu/idm/newiowans/PDFDocument/Manager%20Training.pdfhttp://

www.workingforamerica.org/news/story.asp?ArticleID=67