facilitation and mediation of disputes involving ethnic differences borbala fellegi, phd. foresee...

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Facilitation and mediation of disputes involving ethnic differences Borbala Fellegi, PhD. Foresee Research Group www.foresee.hu Summer University on Mediation and Other Methods to Foster Democratic Dialogue Central European University, Budapest, Can community building and community mediation help in a small Hungarian village, where roots of the conflicts are supposed to be the Roma people?

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  • Facilitation and mediation of disputes involving ethnic differencesBorbala Fellegi, PhD.Foresee Research Groupwww.foresee.hu

    Summer University on Mediation and Other Methods to Foster Democratic DialogueCentral European University, Budapest, 8 June 2010

    Can community building and community mediation help in a small Hungarian village, where roots of the conflicts are supposed to be the Roma people?

  • All rights reserved. Foresee Research Group 2011.

  • All rights reserved. Foresee Research Group 2011.

  • PRINCIPLES OF COMMUNITYBUILDINGPRINCIPLES OF ADR/RESTORATIVEJUSTICECOMMON PRINCIPLES

    AS STARTING POINTS

    All rights reserved. Foresee Research Group 2011.

  • (SOME) COMMON PRINCIPLES AS STARTING POINTS:trust, honesty amongst the actorsvoluntary and active participation - bottom up responsibility takinginvolvement of an external and impartial professional (mediator, facilitator) into the decision-makingempowerment of the partiesautonomy: articulation of our own interests and needswidening the circle: involvement of supporters: widening the internal and external social network and the available resources

    All rights reserved. Foresee Research Group 2011.

  • (SOME) COMMON PRINCIPLES AS STARTING POINTS:(re)building and (re)strengtheing community bonds cooperation and partnerships: thinking. learning, planning and working in a teamsustainability seeking for long term solutions"learning by doingcohesion through communicationfuture-orientation

    All rights reserved. Foresee Research Group 2011.

  • Background of the model programme800 habitants, 20% Roma3 months and approx. 3500 EUR by the Ministry of Justice (Crime Prevention Comm.)a team of 10 professionals: mediators, community developers, social workers, film makers, photographer, communication cons.a network of 11 consortium partners led by the Foresee Research GroupAll rights reserved. Foresee Research Group 2011.

  • Roots of the conflictshigh crime rates (robberies, thefts, damages)conflicts of how living together peacefullysegregation negative stereotypes in the communityRomas labelled as "animals", causes of troublesLiving in fear, in crime, in scareAll rights reserved. Foresee Research Group 2011.

  • BUT.

    Some people still believe

    in the future of the village!All rights reserved. Foresee Research Group 2011.

  • What did we do?1. Diagnosis2. Training series3. ADR services4. Community building5. Evaluation and disseminationAll rights reserved. Foresee Research Group 2011.

  • What is the actual conflict?

  • 1. Diagnosis - 6 focus groups and 38 interviews about harms, needs, interests, availables resources, common visionInter-group conflicts (minority, religious, new and old settlers, political, personal)Intra-group conflicts: clashes within the Roma comm.Structural problems: unemployment, poverty, low level of education, migration, ageingCultural differences (Roma Swabian)Future of the school: structural and personal issueNo use of existing resourcesLack of understanding and communication between Roma and non-Roma people

    FOR WHICH OF THESE CONFLICTS WOULD YOU USE MEDIATION?ARE THESE ROMA-RELATEDCONFLICTSAT ALL?

    All rights reserved. Foresee Research Group 2011.

  • Needs of the Roma people:Employment

    Respectful communication

    Good schooling

    Public transport

    Activities for children, playground

    Are these special Roma requests?All rights reserved. Foresee Research Group 2011.

  • DIFFICULTIES IN THE PROGRAMMEPassivity of the schoolLack of involvement of the local representatives of Roma peoplethe "20-80 rule" 20% of people do 80% of the work (participation in training, activities etc.)how to handle the overload of these people? how to increase the 20%?how organise all the activities to avoid the overlap of activities?

    All rights reserved. Foresee Research Group 2011.

  • STRENGTHS

    recognition of the problem

    opennes to dialogue

    some committed people

    common vision for the future

    trust towards our team

    All rights reserved. Foresee Research Group 2011.

  • 2. TRAINING SERIES

    teambuilding

    tolerance raising

    mediation (30hrs) + case generation

    implementation + mediation protocoll All rights reserved. Foresee Research Group 2011.

  • 3. ADR: applying mediation and providing consultancy (co-mediation) in certain conflicts

    POSSIBLE CASESgroup assaultconflicts within the schoolnorms of how living together respectfullythefts, damage of plants, week-end housesvision of the villageevents where Romas are discriminated fromlack and use of community spaces.... All rights reserved. Foresee Research Group 2011.

  • Whom to involve?What if only a minority believes in the change?

  • The 20-80 rule

    And what if the rule is 5-95?

    Start the work with the 5%, try to make it as representative as possible and keep it open to the newcomers.

    We as an external team intervening into the communitys life, we need to be trusted and credible. In order to ensure sustainability, once we leave them, local people who are legitimate and trusted persons in the community need to ensure the continuity of the activities started by us.

    And finally, let the community decide whom they identify as legitimate representatives.

  • How to handle the existing power-differences?

    How to make the different parties believe they can indeed become partners of each other?

  • Instead of any particular method or technique, apply any method that generates dialogues and help the empowerment of the weaker parties.

    Do it in THEIR speed and rhytm. Can be done quickly but can also take years. For us 3 months was clearly not enough for this. Sometimes you need to deal with groups suffering of some kind of suppression for decades. Such long lasting imbalances cannot be eliminated by one or two mediation occasions. Sometimes just to make parties to sit down might take a year preparatory and empowering work.

  • IN ANY CASE, TO GAIN REFERRALS TO MEDIATION TRUST IS A MUSTAll rights reserved. Foresee Research Group 2011.

  • COMMUNITYBUILDINGMEDIATION /RESTORATIVEJUSTICETO GAIN SMILES WE NEED..TOGETHER.+All rights reserved. Foresee Research Group 2011.

  • 4. COMMUNITY BUILDING AND DIALOGUESEmpowering local volunteers by involving them into group activities for

    strategic discussion on the future of the villagechildrenmothers and their babiesRoma peoplehelping the information flow amongst local actors and the professionalsschool supportersplayground supporters All rights reserved. Foresee Research Group 2011.

  • 5. EVALUATION AND DISSEMINATIONFilmMedia newsPresentationsFollow-up researchArticles and studiesNetworking

    All rights reserved. Foresee Research Group 2011.

  • RESULTS OF THE PROGRAMME14 trained volunteers7 certified mediatorssuccessful mediation casesimplementation protocollpositive impact of the group activities and the dialogue processessatisfaction with the programme even by those who dropped outwide dissemination of the film and the resultsAll rights reserved. Foresee Research Group 2011.

  • WHAT ARE STILL QUESTIONS

    how to better keep Roma people in the programme?

    how to empower Romas to participate in community dialogues and feel them believe they are indeed equal partners?All rights reserved. Foresee Research Group 2011.

  • WHAT WE ARE CERTAIN ABOUT

    non-violent communicationvoluntary participationregular revision and adaptation of the project based on the local needslong-term sustainability in focusa small group of local people can make a changethe main task is to build trustAll rights reserved. Foresee Research Group 2011.

  • CONCLUSION IN THREE POINTS

    1. Trust cannot be achieved solely by social work, or community building, or ADR. 2. These approaches need to be combined so that people gain trust through strengthening their individual security, their integrated position in the community and their constructive conflict resolution methods.

    All rights reserved. Foresee Research Group 2011.

  • CONCLUSION IN THREE POINTS

    3. It worth looking beyond conflicts labeled as ethnic-conflicts and focus on the real needs. Instead of blaming other groups, maybe there is a general question: how we can respectfully and peacefully live together?

    All rights reserved. Foresee Research Group 2011.

  • THANK YOU FOR YOUR ATTENTION!For more information, please contact:

    Dr. Borbala FellegiForesee Research Groupwww.foresee.hu Our film on the project:www.vagyunkmiis.foresee.hu All rights reserved. Foresee Research Group 2011.

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