BUILDING BUY-IN THROUGH INTERACTION

Facilitation for Instructors

The Hook

Imagine…

Introductions

The Purpose

What is facilitation?

How can I use it to enhance my training sessions? And will it work?

Are there other facilitative strategies that can work? Glad you asked!

So… What is it?

Facilitation vs…

Consulting: I’m not telling you what to do. I’m guiding you in

figuring out what you should be doing.

Instructing: I’m not necessarily a subject matter expert of your

content.

Presenting: I’m not selling anything.

Facilitation + Training?

Helping achieve specific outcomes using participant-centered methods.

Regularly evaluate the process in real time.

Are familiar with the organizational culture and context.

Stimulate dialogue and interaction between participants.

Oh!

Strategies for Instructors

The Hook:Quick Quiz:

3-5 Questions that get the students thinking about what they’re about to learn. Scenario based? Open answers?

Questions: Designed to get a physical response. “How many here…”

“Did you know that…”

Visualization: Paint them a picture that invokes empathy.

Strategies for Instructors

The Introduction:Sell yourself:

They already know you’re an instructor.

Prove yourself: Explain why you’re a credible resource for them.

Have fun at your expense: Share a story about your experience that illustrates

how this training could have helped you at one time.

Strategies for Instructors

Community Expectations:Set the ground rules:

Behaviors expected of everyone set by everyone.

Set the expectations: Active attention. No cell phones except during

breaks. If you’re tired – stand up.

Strategies for Instructors

Ice Breakers:Establishing common ground:

Creates a positive group dynamic.

Bankable attention to students: You get to know the participants and therefore enhance their

connection to you.

Common Ice Breakers: Ten things we have in common. One Word. The Little Known Fact (Introductory Ice Breaker)

Why will this work?

Building buy-in from the beginning.

Building confidence in instructor competence.

Builds participation from all in attendance.

Gives everyone a reason to stay focused.

Supporting Cast

Classroom Management

Two Styles:Dominance

Crystal clear about goals, expectations and behavior Assertive body language Deliberate verbal language

Cooperative Personal, authentic interest in students Easily slipping into informal roles before/after class Greetings by name

Find your sweet spot.

Difficult People?

Categories: The Rambler

Talktalktalktalk The Know-it-All

Don’t worry about teaching him anything… The Show-off

Better than you in every way. Just accept it.

Refuse the urge to pass the labels!!!Slants your communication with them

Others can pick up on this.Be firm in your ground rules

Do not be shy in pointing out bad behavior.

Summary

Good work everyone!

Any comments?