Review Course

FACILITY MANAGEMENT PROFESSIONAL

Buck Fisher’s outstanding career in the Facilities Management profession includes more than 25 years with extensive expe-rience in Operations and Maintenance, Construction Project Management and Facilities Management in both the public and private sectors of the industry. He has successfully held positions as Project Manager for planning and design of nu-merous multi-million-dollar government construction activ-ities including power plant and harbor construction projects, Director of Physical Plant and Operations for a public school system consisting of 102 campuses, Director of Construction Management for a large municipality overseeing construction planning and development and building code compliance and most recently Senior Manager of Facilities Services support-ing 1.5 million square feet of corporate headquarters assets. Buck is currently providing consulting services for facility operations and organization assessments and teaching IFMA courses to enhance the facility profession.

Buck holds a Bachelor of Science degree from The Pennsylva-nia State University and a Master’s degree from the University

of Alabama. He has earned the Facility Management Profes-sional (FMP) and the Certified Facility Manager (CFM) desig-nations from IFMA. Buck has been recognized by the Interna-tional Facility Management Association with the prestigious designation as an IFMA Fellow in 2015 for his outstanding support of and many contributions to the facilities profession. He has served on the IFMA Board of Directors as well as Pres-ident of the Greater Triangle chapter of IFMA and the Corpo-rate Facilities Council of IFMA.

Buck is an accredited IFMA instructor for the Facility Man-agement Professional (FMP) credentials program and the Essentials of Facility Management certificate course. These programs address core competencies of Operations & Main-tenance, Planning & Project Management, Strategy & Lead-ership and Finance & Business. His extensive background and vast experience in the FM arena brings “Hands On” expertise to the instruction program. Buck has also provided instruction at the university level and for civic organizations.

FMP, CFM, IFMA FellowHoward K. “Buck” Fisher

Expert Trainer

2www.leoron.com

IFMA’s Facility Management Professional (FMP) designation is a knowledge-based credential that will help to accelerate an FM’s transition into the profession and demonstrate a proven comprehension of the foundations of facility management. It is ideal for:

» Facility management practitioners looking to increase their depth-of-knowledge in the foundational FM topics deemed critical by employers.

» Individuals who are transitioning into the FM profession. » Related-industry practitioners such as architects,

designers and safety engineers. » Facility-related product and service providers. » Students entering the profession from colleges,

universities, certificate or technical programs. » Experienced FMs intending to pursue the CFM credential.

WHO SHOULD BECOME AN FMP?

LEORON Professional Development Institute is registered with the Na-tional Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional educa-tion on the National Registry of CPE Sponsors. State boards of accoun-

tancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org

Founded in 1980, IFMA is the world’s largest and most widely

recognized international association for facility manage-ment professionals, supporting more than 23,500 mem-bers in 94 countries.The association’s members, represented in 130 chap-ters and 17 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services.To meet its mission to “advance the facility management profession by providing exceptional services, products, resources and opportunities,” on an annual basis IFMA:

» Certifies facility managers through three credentialing programs.

» Produces World Workplace, the world’s largest facility management conference and exposition, and Facility Fusion, a more intimate gathering of FM professionals with powerful networking and a fusion of education, leadership training, best practices and an exposition.

» Conducts research that strengthens the knowledge and skills of FM professionals while advancing the FM profession.

» Provides a wide range of educational courses from entry-level programs to those for highly experienced facility managers.

PROGRAMTIMINGS

Registration will begin at 08.00 on Day One. The program will commence at 08.30 each day and continue until 16.30. There will be two refreshment breaks and lunch at ap-propriate intervals.

» The FMP can help you gain a competitive advantage and improve your job performance through education and recognition.

» Build practical skills you can apply to your job immediately, resulting in cost-savings and added value to your organization through one of a kind compressed 5-day FMP program which will save you a valuable time, while retaining the same top quality insights you get with standard 8-day FMP program.

» Earn professional credibility and recognition from current and potential employers, clients, work teams and peers.

» Move one step closer to earning your CFM (Certified Facility Manager®) credential by taking up to three years off of your CFM experience requirement. Learn more.

» Network with your peers at special FMP functions at local, national and international events.

» Earn 60 GBCI general CE hours Earn GBCI CE credits: LEED Professionals can earn 60 general continuing education hours upon completion of the full FMP program or 15 hours per individual course.

» Earn IFMA-issued CEUs (Continuing Education Units)

BENEFITS OF EARNING FMP CREDENTIAL

August 26-30, 2018 | Manama, Bahrain

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5 KEY TAKE AWAYS

1 Build a solid foundation.

2 Meet the demands of global employers.

3 Take a step toward acquiring Facility Man-agement Professional® (FMP) credential.

4 Set yourself apart from the competition.

5 Establish your professional network.

OPERATIONS AND MAINTENANCE Introduction to Operations and Maintenance

» Operations and Maintenance Overview » Begin with a Plan

Assess Facility Needs » Assess Condition of Building Structure » Assess Exterior Structures and Elements » Assess Condition of Building Systems » Assess Interior Furnishings, Fixtures and Equipment » Assess Grounds

Manage/Oversee Operations and Maintenance of Building, Systems and Equipment

» Acquire Systems, Materials and Equipment » Install Systems, Materials and Equipment » Maintain Systems, Materials and Equipment » Operate Building Systems and Equipment » Replace Systems, Materials or Equipment

Manage/Oversee Occupant Services » Recognize Required Occupant Services » Develop Usage and Service Level Guidelines » Prepare and Execute Modifications to Occupant Services

Select the Best Resources » Develop Maintenance and Occupant Service Specifications » Select Competent Service Providers (Staff or Contract) » Negotiate Service Level Agreements » Monitor Work/Service Performance » Resolve Contract Disputes

Measure Operations and Maintenance Performance » Determine Life-Cycle Cost » Monitor Use and Performance of Facilities » Monitor Occupant Satisfaction

FINANCE AND BUSINESSFinance and Business in the Facility Organization

» The Importance of Being Finance- and Business-Aware » Financial Terminology » Fundamental Accounting Concepts

Financial Management of the Facility Organization » Budgets and Budgeting Basics » Financial Statements » Business Cases, Supporting Documentation and

Financial Reports » Fundamental Cost Concepts » Analyzing and Interpreting Financial Documents » Cost-Containment Strategies » Chargebacks

Procurement in the Facility Organization » Procurement Procedures » Procurement and Facility Management Outsourcing

Contracts in the Facility Organization » Contract Development, Management and Oversight » Contract Administration » Analyzing and Interpreting Financial Contract Elements » Resolving Vendor Conflicts

LEADERSHIP AND STRATEGYPlan Strategically

» Introduction to Strategic Planning » Align Facility’s Strategic Requirements to Entire Orga-

nization’s Requirements » Develop and Implement a Strategic Planning Process » Develop a Strategic Facility Plan or Facility Master Plan » Implement Strategy Using Tactical Plans

Lead and Manage the Facility Organization » Introduction to Leadership and Management » Theories of Individual Behavior and Leadership » Lead, Inspire, Influence and Manage the Facility Organization » Advocate for Facility Management Needs and Priorities » Organize and Staff the Facility Function » Develop Effective Teams » Develop, Implement and Evaluate FM Policies, Proce-

dures and Practices » Clarify and Communicate Responsibilities and Accountabilities » Resolve Conflicts

Provide Leadership to the Entire Organization » Promote, Encourage and Adhere to a Code of Conduct » Develop and Manage/Oversee Relationships » Ensure Compliance with Corporate Social Responsi-

bility Policies

PROJECT MANAGEMENTIntroduction to Project Management

» Facility Management Projects and Project Management » The Project Manager » Project Management Processes and Models

Define Projects » Define Phase and Project Inputs » Define Project Purpose » Perform Programming » Create Project Charter and Project Objectives Statement

Plan Projects » Design Deliverables or Space » Create Project Management Plan » Plan Team and Resources

Manage and Oversee Projects » Acquire Team and Resources » Execute and Control Project

Close Projects » Accept Deliverables or Occupy Space » Close Contracts and Project and Evaluate Outcomes

Delivery Type Group Live

Pre-requisites None

Level Advanced Training

IN-HOUSE If interested to run this course in-house please contact Goran Gakidev at +971 4 447 5711 or e-mail: goran.gakidev@leoron.com

August 26-30, 2018 | Manama, Bahrain

4www.leoron.com

TERMS & CONDITIONS

1. Payment Terms for LEORON Professional Development Institute (hereafter LEORON PDI)a. 100% payment of the amount in maximum 15 days upon the receipt of the invoice. b. The payment shall be conducted either in cash, credit/debit card, cheque or bank transfer. c. The stated amount is exclusive of Withholding Tax and other duties, taxes and transfer related charges which if

applicable are payable by the client in addition to the stated amount.2. Cancelation and Postponement Policy

a. All cancelations and postponements shall be done in written form.b. In case of client cancelation:

i. No cancelation fee if the cancelation takes place not less than 14 days prior to the beginning of the course,ii. 50% cancelation fee if the cancelation takes place between 7 days and 14 days prior to the beginning of the course,iii. 100% cancelation fee if the cancelation takes place less than 7 days prior to the beginning of the course,

c. In case of client postponement, i. LEORON PDI issues a credit note which states that the paid amount can be used for participation in any of the

company’s courses which are scheduled in a period of 12 months from the date of the credit note.ii. A 25% postponement fee if the postponement takes place less than 10 days prior to the beginning of the course

d. In case of LEORON PDI cancelation:i. A 100% refund shall be applicable if LEORON PDI decides to cancel the event - the client has an option to receive

a credit note which can be used for any course for a period of 12 months.ii. In case of LEORON PDI postponement - the client may choose to participate on the same course at the later date or

to be issued a credit note which states that the paid amount can be used for participation of any of the company’s courses which are scheduled in a period of 12 months from the date of the credit note.

3. Selection of Trainer and LocationSelection of the trainer and training location shall be at the discretion of LEORON PDI. Every effort shall be made to maintain continuity, but, if necessary, LEORON PDI can change the trainer and training location any time prior to commencement of the course.

4. Intellectual PropertyThe copyright, intellectual property and design rights of the learning materials are property of LEORON PDI and its expert trainers. It cannot be copied, shared or reproduced without prior written consent of LEORON PDI.

5. Health and SafetyThe clients must conform to and comply with the Health and Safety Policy and Procedures as laid down by LEORON PDI or its partner organizations when the course is delivered in leased premises. Breaches of these policies and procedures may result with the client being suspended or excluded from the course and premises.

6. Complaints and Refunds Procedurea. LEORON PDI shall deem relevant the following types of complaints:

i. If the contents of a course or the training materials are incorrect or inappropriate.ii. If the duration of the course is significantly different to that invoiced.iii. If the conduct or actions by the LEORON PDI trainer are inappropriate or offensive.iv. If the training delivery is not on a satisfactory level

b. Enquiries and complaints shall be made in written form and have to contain sufficient detail to allow LEORON PDI to compile an official written response.

c. All official enquiries and complaints shall be submitted electronically to Val Jusufi, Managing Director of LEORON PDI, at val@leoron.com

d. LEORON PDI shall officially respond to the complaint no later than 7 days from the date of its reception.7. Force Majeure

LEORON PDI shall not be liable to the clients or be deemed to be in breach of any agreement it has concluded with them for any delay in performing or failure to perform any of the LEORON PDI’s obligations in respect of the services if the delay or failure was due to any cause such as war, warlike activities, fire, storm, explosion, national emergency, labor dispute, strike, lock-out, civil disturbance, actual or threatened violence by any terrorist group, newly enacted law or regulation or any other cause not within the control of LEORON PDI.

8. Governing LawThis contract shall be governed by and construed in accordance with the Laws and Regulations of the DMC-CA Authority in Dubai, UAE.

I have read and agreed to the following terms and conditions!

COURSE DETAILSFACILITY MANAGEMENT PROFESSIONAL® - REVIEW COURSE

Date: August 26-30, 2018 Location: Manama, Bahrain

Signature:

leoron.comREGISTRATION FORM

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F: +971 4 447 5710

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COURSE FEE: US$ 4590SAVINGS & DISCOUNTS

GET US$ 400 DISCOUNT if you register 2 months before the course

GET US$ 200 DISCOUNTif you register 1 months before the course

* Price Includes: FMP Learning Kit

GROUP DISCOUNTS*3-4 Delegates 20%

5 Delegates 25%

*please note that all group discounts are given on the original course fee** all prices are VAT-exclusive.

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