facing the future together, presented at hr reinvention omaha 5 18-16
TRANSCRIPT
Facing the futuretogether.
Joni Thomas Doolin, May 18, 2016
Balancing People & Profits…..
In the beginning…
Is work different from life and should it be?
The perils of benchmarking
“All great changes are preceded by chaos.”Deepak Chopra
2016
Unemployment & Turnover trends
Hourly Mgmt
Casual Dining turnover 2006-2015, People Report
$$ 2,004
$13, 957
2007 2008 2009 2010 2011 2012 2013 2014 2015*40%
60%
80%
100%
120%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
Unem
ploy
men
t Rat
e
2007 2008 2009 2010 2011 2012 2013 2014 2015*0%
10%
20%
30%
40%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
Hour
ly T
urno
ver
Unem
ploy
men
t Rat
e
Q2 1
2
Q3 1
2
Q4 1
2
Q1 1
3
Q2 1
3
Q3 1
3
Q4 1
3
Q1 1
4
Q2 1
4
Q3 1
4
Q4 1
4
Q1 1
5
Q2 1
5
Q3 1
5
Q4 1
550
60
70
80
90
100
Recruiting Difficulty Index
Workforce Index Q4 2015, People Report
Wash,Rinse,Repeat?
Tech, Social, Global, Economic Cycles……
Demographics
Understand & Engage Millennial Employees & Consumers
Gen Y: Not just kids
“According to the Harvard Business Review, the average age that an
emerging leader receives significant leadership development and training is
42.”
Values.Women.Diversity. Purpose.
It matters…
Top quartile Bottom quartile
-2.0%
-1.0%
0.0%
1.0%
2.0%
3.0%
4.0%
3.1%
-1.6%
% of female hourly employees
Aver
age
com
p sa
les
People Report, Black Box Intelligence
What really matters to hourly workers?
Culture Growthopportunity
Myhours
Location Position
“Trust, shared values, and a deep understanding of and commitment to a purpose-inspired mission are the three
fundamentals…. that produce competitive advantage and superior business
performance.”
The HOW Report
What did we learn?
the bestv.
the rest
the best v. the restcomp sales:
3.7% 1.6%
Black Box Intelligence
Customers & employees should be better off for knowing your company.
Tim Sanders
Better together
Small promises,kept time after time,is how trust is built.
J. Walker Smith 2001
Keep your promises
Be kind
When your talent and what the world needs intersect, you have found your
purpose.
Reverend Roy Spence
It’s not what you sell; it’s what you stand for
“The best way to predict the futureis to create it.”
