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FACULTY OF BUSINESS AND ACCOUNTANCYUNIVERSITY OF MALAYA

MASTER OF MANAGEMENT 2016/2017

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Master of Management 2016/2017

CONTENTS

Welcome Message from the Dean 3

University of Malaya’s Vision, Mission and Core Values 4

Faculty’s Vision, Mission and Objectives 5

Academic Calendar 2016/2017 6

Faculty of Business and Accountancy 7

University of Malaya Graduate School of Business (UMGSB) 8

Our Management Team The Management Team 10 Academic Members and Their Research Interests 11

Master of Management 21 Introduction 22 Program Goals 22 Programme Structure 23 Core Courses 23 Elective Courses 24 Research Project 24 Publishing of a journal article as an option for research project report 26 Academic Performance Requirements 26 Graduation Requirements 27 Conferment of Degree with Distinction 27 Evaluation Format 27 Grading System 28 Duration of Programme 28 Core Courses 30 Elective Courses 35

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WELCOME MESSAGE FROM THE DEAN

It is my great honour and pleasure to welcome all new students to the Faculty of Business and Accountancy (FBA) and thanks for making FBA your choice for further post graduate studies. Congratulations on your success in securing a place our programmes. You are among the privileged

few to be accepted to study in one of the most prestigious and competitive business schools in the region.

Our mission is to provide quality education and training to ensure our students are equipped with appropriate skills, aptitudes and characteristics that will prepare them to be successful professionals in the future and assume leading roles in the government, business and community. Here at FBA, we emphasise on excellent teaching, innovative research and quality publication as well as industry collaboration. We are ranked amongst the top business schools in Asia and proud to be in the leading position in Malaysia. In fact, we are the only public business school in Malaysia to receive an international accreditation from The Association of MBAs (AMBA), UK and last year we received another 5 years reaccreditation from AMBA. We are also awarded 4 PALMES or ‘Top Business School’ by EDUNIVERSAL ranking of the World Business Schools in recognition of our strong international influence. We are building on these hallmarks of excellence by working towards accreditation from the Association to Advance Collegiate Schools of Business (AACSB) and aiming to become among the leading business schools in the world.

We are confident that you would benefit from our global setting as our class is made up of students from various profiles, professional backgrounds and nationalities. This diverse environment will certainly enhance exchange of ideas and expose you to an array of perspectives.

I invite you to look through this handbook and learn how you can get the most of your education in FBA. The handbook provides information on programme structure, study plan, synopsis of various courses that are offered, academic standards and various facilities that are available in the Faculty. We have also included the names and academic background of all our academic staff.

I wish you the greatest success in your studies and I hope your time in the Faculty is challenging and gratifying.

PROF DR CHE RUHANA ISA Dean

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UNIVERSITY OF MALAYA’S VISION, MISSION AND CORE VALUES

VISION

To be an internationally renowned institution of higher learning in research, innovation, publication and teaching.

MISSION

To advance knowledge and learning through quality research and education for the nation and for humanity.

CORE VALUES

• Integrity• Respect• Academic Freedom• Open-mindedness• Accountability• Professionalism• Meritocracy• Teamwork• Creativity• Social Responsibility

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THE FACULTY MISSION

We aspire to be the leader and preferred institution in business and accounting education by:

• Providing graduates with quality education and global perspective that meet the evolving needs of various stakeholders

• Contributing to the advancement of knowledge in the area of business and accounting through quality research and publication.

Interpretation of Mission

• Quality education: We emphasize on intake of quality students based on merit at both undergraduate and postgraduate levels. The programmes are continuously reviewed to ensure relevance to the industry. We provide excellent facilities and supporting services to the students.

• Global perspective: Our curriculum equips students with business and accounting knowledge relevant to global practices. The school continuously enhances its international linkages in research, learning and scholarship.

• Stakeholders: Our programmes are responsive to the needs of industry, government and society at large.

• Advancement of knowledge through quality research and publication: Our staff contribute to the dissemination of knowledge through academic and professional publications, teaching and presentations as well as consultations.

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SEMESTER I Orientation weekLecturesMid-Semester I BreakLecturesRevisionSemester I ExaminationsSemester I Break

1 week*7 weeks*1 week*7 weeks*1 week*3 weeks4 weeks*24 weeks

28/08/201605/09/201622/10/201631/10/201617/12/201626/12/201615/01/2017 26/12/2016

-------

04/09/201621/10/201630/10/201616/12/201625/12/201614/01/201712/02/2017

SEMESTER II LecturesMid-Semester II BreakLecturesRevisionSemester II Examinations

7 weeks1 week7 weeks*1 week3 weeks19 weeks

13/02/201701/04/201710/04/201727/05/201705/06/2017

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31/03/201709/04/201726/05/201704/06/201724/06/2017

END of ACADEMIC YEAR LEAVE / SPECIAL SEMESTER Semester Break Lectures and examinations

9 weeks or 8 weeks

25/06/2017 28/06/2017

- -

27/08/2017 20/08/2017

• Public Holiday

Independent Day (31 Aug 2016) Chinese New Year (28 & 29 Jan 2017) Aidil Fitri Eid Day (12 Sept 2016) Thaipusam (10 Feb 2017)Malaysia Day (16 Sept 2016) Labour Day (1 May 2017)Maal Hijrah (2 Oct 2016) Wesak Day (10 May 2017)Deepavali (29 Oct 2016) Nuzul Al-Qur’an (12 June 2017)Maulidur Rasul (12 Dec 2016) Eidul Fitri Day (26 & 27 June 2017)Christmas Day (25 Dec 2016)New Year’s Day (1 Jan 2017)

ACADEMIC CALENDAR SESSION 2016/2017

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INTRODUCTION TO THE FACULTY OF BUSINESS AND ACCOUNTANCY

Business education in the University of Malaya dates back to 1966 when the Faculty of Economics and Administration first offered business and accounting courses. In line with the increasing demand for accounting and business programmes, the Faculty of Business and Accountancy (FBA) was subsequently established on the 1st of February 1997 to focus on developing these programmes. FBA strives to meet the challenges of preparing students to play a vital role in industry and nation building. FBA seeks to remain at the forefront of business and accounting education and continues to enjoy the reputation as an excellent knowledge-based institution.

FBA is headed by a Dean and assisted by three Deputy Deans and five Heads of Department. The five departments are the Department of Business Policy and Strategy, Department of Finance and Banking, Department of Accounting, Department of Marketing and Department of Operations and Management Information Systems.

Currently, FBA offers six successful programmes. The three programmes offered at the postgraduate level are Master of Business Administration (MBA), Master of Management (MM) and Doctor of Philosophy (PhD), while the three undergraduate programmes are Bachelor of Business Administration (BBA), Bachelor of Accounting (BAcc) and Bachelor of Finance (BOF).

As part of our effort to strengthen our programmes, FBA has collaborations with various business communities and government agencies. In addition, there are several Faculty members who are affiliated to professional bodies such as the Malaysian Institute of Accountants (MIA), Malaysian Institute of Certified Public Accountants (MICPA), Association of Chartered Certified Accountants (ACCA), Malaysian Institute of Chartered Secretaries andAdministrators (MAICSA) and Chartered Financial Analyst (CFA) as well as advisors to several financial institutions such as the Bank Muamalat, Public Islamic Bank and AIA Public Takaful.

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INTRODUCTION TO THE UNIVERSITY OF MALAYA GRADUATE SCHOOL OF BUSINESS (UMGSB)

UMGSB is located within the University’s City Campus in the heart of Kuala Lumpur. Accessibility is easy via major roads leading to the campus with convenient public transportation. The campus provides an environment conducive to learning that is surrounded by greenery and modern architecture. Lectures are conducted in seminar rooms equipped with Internet connection, computer and audio visual display with state of the art technology. Students are provided with discussion and study rooms. Major facilities available for learning and recreation include the City Campus Library, free Wi-Fi, computer laboratory, recreation room, prayer room for Muslims and a food court.

The UM Graduate School of Business (UMGSB) offers invaluable experiences through its rigorous, extensive and innovative programme that meets an individual’s personal and professional goals. Our MBA programme has been awarded accreditation from the Association of MBAs (AMBA).

We are also passionate about the contribution of our faculty members and postgraduate students to our business community and society.

FACTS• UM Master of Management is fully accredited by AACSB International—The

Association to Advance Collegiate Schools of Business is a global, nonprofit membership organization of educational institutions, businesses, and other entities devoted to the advancement of management education. Established in 1916, AACSB International provides its members with a variety of products and services to assist them with the continuous improvement of their business programs and schools.

• University of Malaya is the ONLY local university in Malaysia to receive a 4 PALMES award by EDUNIVERSAL, which is recognised as Top Business School

• We are an international faculty with academics trained from top universities across the world

• We have among the highest composition of international students in the country such as from Germany, Denmark, Sweden, United States of America, Iraq, Iran, Palestine, Yemen, Saudi Arabia, Jordan, Turkey, Libya, South Africa, Korea, China, India, Pakistan, Bangladesh, Indonesia, Thailand, Myanmar and Vietnam

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• Our programme sources industrial experts to share experience and knowledge with our graduates

• Students can learn from our diverse group of Visiting Academics from all regions of the world

• Lectures and seminars incorporate interactive and innovative multiple teaching and learning strategies

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THE MANAGEMENT TEAMDEAN

Professor Dr. Che Ruhana Isa

DEPUTY DEANS

Assoc. Professor Dr. Rubi AhmadResearch & Development

Assoc. Professor Dr. Zakiah SalehPostgraduate

Assoc. Professor Dr. Ruzita JusohUndergraduate

HEADS OF DEPARTMENT

Assoc. Professor Dr. Norhayah ZulkifliAccounting

Professor Dr. Ghazali MusaBusiness Policy & Strategy

Datin Dr Izlin IsmailFinance & Banking

Assoc. Professor Dr. Yusniza KamarulzamanMarketing

Assoc. Professor Dr. Noor Ismawati JaafarOperations & Management Information Systems

ADMINISTRATIVE OFFICERS

Kamarul Fairuz HassimPrincipal Assistant Registrar

Khairul Nizam RoslanSenior Assistant Registrar

Nurhazwani Abdul RahmanAssistant Bursar

HEAD OF UNIT

HEAD OF ACCREDITATIONProf. Dr. Ainin Sulaiman

HEAD OF CENTRE FORMANAGEMENTENHANCEMENTDr. Anna Azriati Che Azmi

HEAD OF SERVRIDr. Norbani Che Ha

PROGRAMME COORDINATORS

Dr. Nurul Shahnaz Ahmad Mahdzan MBA

Dr. Fauzi ZainirMM

Dr. Noor Akma Mohd SallehPHD

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ACADEMIC MEMBERS AND THEIR RESEARCH INTERESTS

Department of Accounting

Che Ruhana Isa, PhD (UPM), MSc (LSE), BBA (Acc) (Oklahoma State), Associate Member MIA,CFiA (M)ProfessorManagement Accounting and Control Systems, Strategic Management Accounting, Accounting for SMEs

Zakiah Saleh, PhD (Cardi), MAcc (Glasgow), BSBA (Minnesota), Associate Member MIA, CFiA (M)Associate ProfessorPublic Sector Accounting, Financial Accounting and reporting, Accountability and Governance

Ruzita Jusoh, PhD (USM), MSc (Missouri), BSc (Alabama), CFiA (M)Associate ProfessorManagement Accounting and Control Systems, Performance Measurement and Management

Rusnah Muhamad, PhD (Malaya), MSc (Stirling), BAcc (Malaya), FCPA (Australia)Associate ProfessorFinancial Accounting and Auditing, Islamic Banking, Religiosity and Ethics

Anna Azriati Che Azmi, PhD (Reading), MSc (Reading), BAcc (UUM), CFiA (M)Senior LecturerInternational Accounting, Taxation, Tax education

Mohd Zulkhairi Mustapha,PhD (Cardiff), CFiA (M), MBA (Acc)(Malaya), BSc (Acc)(Cardiff), PgDip (Cardiff)LecturerCorporate Governance, GST, Tax Audit and Compliance, Tax Incentives, Accounting Education

Norhayah Zulkifli, PhD (Glamorgan), MBA (Indiana State), BSc (Indiana State)Senior LecturerSocial and Environmental Accounting, Corporate Social Responsibility and Reporting, Accounting Education

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Zarina Zakaria, PhD (Nottingham), MBA (Acc) (Malaya), BSc (Cardiff), ACCA, CFiA (M)Senior LecturerSustainability Reporting and Practice, Internal Auditing, Accountability and Governance

Ahmad Zahiruddin Yahya, PhD (UPSI), MAcc (Dundee), BAcc (De Montfort), CFiA (M), MMIMSenior LecturerManagement Accounting, Accounting Education, Strategic Management Accounting

Haslida Abu Hasan, PhD (Sheffield), MCommerce (Macquarie), BAcc (UUM), CFiA (M)Senior LecturerPublic Sector Accounting, Auditing, Performance Measurement, Corporate Social Responsibility

Mazni Abdullah, PhD (Stirling), MBA (Acc) (Malaya), BAcc (Malaya), CA (M), CFiA (M), MMIMSenior LecturerInternational Financial Reporting Standards, Financial Reporting, Accounting Education, Taxation, Corporate Governance

Noor Adwa Sulaiman, PhD (Manchester), MSc (Acc) (UPM), BAcc (UiTM)Senior LecturerAuditing (Audit Quality, Regulation of Accounting and Auditing, and Audit Methodology ), Corporate Governance) and Financial Reporting

Azlina Abdul Jalil, PhD (Deakin), MAcc (UiTM), BSc (LSE)Senior lecturerEarnings Management and Corporate Governance, Financial Reporting and Disclosures, Accounting for SMEs

Ervina Alfan, PhD (Manchester), MBA (Acc) (Malaya), BAcc (Staordshire), CFiA (M)LecturerFinancial Reporting, Public-Private Partnerships

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Noor Sharoja Sapiei, PhD(Monash), MBA(Acc) (Malaya) ,BEc (Acc and Finance) (Aberystwyth), ACCA (UK)LecturerTax Compliance & Administration, Islamic Taxation, Accounting and Tax Education

Kamisah Ismail, PhD (Malaya), MAcc (UiTM), BAcc (Malaya)LecturerManagement Accounting and Control Systems

Suria Zainuddin, PhD (Malaya), MAcc (UiTM), BAcc (Malaya)LecturerManagement Accounting and Control Systems

Dalilawati Zainal, PhD (Malaya), MAcc (UiTM), BAcc (UIA)LecturerCorporate Social Reporting, Corporate Governance, Financial Reporting & Accounting

Department of Marketing

Norbani Che Ha, PhD (Monash, Australia), MBA (Denver), BSBA (Denver)Associate ProfessorMarketing Capabilities and Sustainability, Consumer Behaviour, Islamic and Halal Marketing, Small & Medium Enterprises

Yusniza Kamarulzaman, PhD (Cardiff), PgDip (Cardiff), PgDip (Cambridge), MBA (UKM), BBA (UiTM)Associate ProfessorRetailing, Digital Marketing, Tourism Marketing, Halal Marketing, Sustainable Consumption & Entrepreneurship Marketing

Ezlika M. Ghazali, PhD (Warwick), MBA (Malaya), BBA (De Montfort)Senior LecturerConsumer Behaviour, E-Loyalty, Switching Behaviour, Green Consumer, Ethical and Social Marketing & Digital Marketing

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Amrul Asraf Mohd Any, PhD (Nottingham-UK), MSc (Strathclyde), BSc (UiTM), Dip (UiTM)Senior LecturerServices Marketing, Customer Participation, Value Co-creation, Digital Marketing, Food Marketing

Zalfa Laili Hamzah, PhD (Malaya), MSc, BSc (UPM), CTESOL (Australia)Senior LecturerCorporate, Product, Service, Digital Branding, Corporate Image and Reputation, Consumer Behaviour, Green Consumer, Sustainable Consumption and Islamic Marketing

Shamsul Izwan Saharani, MBA (North London), BA Dbl. Mjrs. (Acadia)LecturerHospitality and Tourism Marketing, Marketing Communications, Consumer & Organisational Behaviour, Marketing Management & Entrepreneurship

Mozard Mohtar, PhD (Aston), MBA (Malaya), B. Journalism (Missouri)Senior LecturerBranding, Marketing, Advertising

Thinaranjeney Thirumoorthi, PhD (Malaya), MBA (UPM), BBA (UPM), Dip (UPM)Senior LecturerTourism Marketing and Management, Consumer Behaviour

Department of Business Policy And Strategy

Mohd Nazari Ismail, PhD (Manchester), MBA (SUNY Buffalo), BSc (Wales)ProfessorInternational Business, Strategic Management, ManagementIslamic Perspectives in Business & Management

Ghazali Musa, PhD (Otago), MBBS (Malaya), Dip (Otago)ProfessorScuba Diving Tourism, Health Tourism, Backpacker Tourism

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Edward Wong Sek Khin, PhD (Edith Cowan), MSc (Western Australia), BBA (Edith Cowan), CFiA(M),BBA (Edith Cowan)Associate ProfessorSME Management, Research Philosophy, Accounting ICT

Aida Idris, PhD (Malaya), MBA (Ohio), BSc Eng (Aberdeen)Associate ProfessorEntrepreneurship, Strategic Management

Sharan Kaur, PhD (UPM), MBA (UPM), BSc (UPM)Senior LecturerStrategic Management, Innovation

Chan Wai Meng, PhD (Malaya), LLM (Malaya), LLB (Malaya)Associate Professor Commercial Law, Company Law

Mohd Said Othman, MBA (Aoyama Gakuin), BEc (Malaya)Senior LecturerInternational Business, Entrepreneurship

Raida Abu Bakar, PhD (RMIT), MBA (Malaya), BSc (Purdue)Senior LecturerOrganisational Psychology, Human Capital Management

Rosmawani Che Hashim, PhD (IIUM), LLM (Nottingham), LLB (Shariah) (IIUM), LLB (IIUM)Senior LecturerInternational Trade Law, Commercial Law, Islamic Banking and Finance Law

Sharmila Jayasingam, PhD (USM), MBA (USM), BTech. Mgmt (UTM)Senior LecturerLeadership, Knowledge Management, Organisational Behaviour

Mohammad Nazri Mohd Nor, PhD (UiTM), MBA (UKM), BBA (UKM), DBS (UiTM)Senior LecturerKnowledge Management, Organizational Behaviour and Human Capital Management

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Tey Lian Seng, PhD(Malaya), MBA(Multimedia), BEc(Jinan)Senior Lecturer,Strategic Management, Knowledge Management, Innovation Norizah Mohd Mustamil, DBA (Curtin), MBA (Malaya), BBA (Malaya)Senior LecturerBusiness Ethics, Human Resource Management, Mixed Methods

Ong Lin Dar, PhD (UM), MBA (UUM), BBA (UM)Senior LecturerOrganizational behaviour, Human Resource Management, Leadership

Lee Su Teng, PhD (Malaya), MIT (Malaya), BSc (UPM)Senior LecturerHuman Resources, Generational Cohort, Employee Engagement

Quah Chee Heong, PhD (Malaya), MBA (Malaya), BBA (Malaya)Senior LecturerInternational Business, International Monetary System, Austrian Economics

Azni Zarina Taha, PhD (Aston), MBA (UM), BSc (University of Missouri-Columbia)Senior LecturerStrategic Management, Tourism Management, Service Management, Change Management, Event Management

Safiah Omar, Phd (UiTM), MBA (UiTM), BBsMN (Sunderland)Senior LecturerHuman Resource Management, Organizational Behaviour, Strategic Management

Department of Operations And Management Information Systems

Ainin Sulaiman, PhD (Birmingham), MBA (Stirling), BPA (UUM)ProfessorSocial Network, Green IT, Adoption and Diffusion of Technology, Organizational Performance

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Suhaiza Hanim Dato Mohamad Zailani, PhD (Lancaster), MSc (OR) (Lancaster), BSc (UPM)ProfessorOperations Management, Supply Chain and Logistic

Sharifah Latifah Syed A. Kadir, PhD (UKM), MSc (Cardiff), BSc (Malaya)Associate ProfessorApplied Statistics, Customer and Employee Satisfaction, Total Quality Management

Noor Ismawati Jaafar, DBA (Macquarie), MBA (Malaya), BAcc (Malaya), CFiA (M)Associate ProfessorManagement Information Systems, IT Governance, Accounting Information Systems

Shamshul Bahri Zakaria, PhD (Brunel), MBA (Malaya), BBA (UKM)Senior LecturerManagement information systems, social informatics, health informatics

Noor Akma Mohd Salleh, PhD (Queensland), MSc (East Anglia), BAcc (UUM)Senior LecturerAccounting Information Systems, Information System Adoption

Kanagi Kanapathy, DBA (UniSA), MBA (IIUM), BSc (USM)Senior LecturerOperations Management, Quality Management and Supply Chain Management

Lee Sai Leong, PhD (Malaya), MBA (Malaya), BSc (Malaya), Dip (Malaya)Senior LecturerTechnology Management, Green Computing, Mobile Payment Systems

Suhana Mohezar Ali, PhD (Unisa), MBA (Malaya), BSc (Malaya)Senior LecturerSupply Chain Management, Operations Management, Technology Management, Logistics Management

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Azmin Azliza Aziz, PhD (Warwick), MSc (Macquarie), BSc (UTM)Senior LecturerOperational Research, Applied Statistics, Industrial Mathematics

Sedigheh Moghavvemi, PhD (Malaya), MSc (Azad Islamic University of Tehran, Iran), BSc(University of Allameh Tehran, Iran)Senior LecturerManagement Information System (Technology Adoption)

Phoong Seuk Wai, PhD (USM), MSc (USM), BSc Ed (UPSI)Senior LecturerApplied Statistics, Time Series, Econometric, Applied Macroeconomics, Education

Department of Finance And Banking

Rubi Ahmad, PhD (Monash), MBA (Memphis), BBA (Memphis)Associate ProfessorBank Performance & Regulations, Corporate Finance

Wan Marhaini Wan Ahmad, PhD (Edinburgh), MEc (IIUM), BShariah (Malaya)Senior LecturerIslamic Finance, Islamic Banking, Islamic Economics, Fiqh al-Muamalat

Fauzi Zainir, PhD (Coventry) MBA & MSc (Miami), BSc (Nebraska)Senior LecturerFinancial Development, Financial Savings and Corporate Finance

Izlin Ismail, Phd (Nottingham), MSc (Cass), BSc (LSE)Senior LecturerCapital Markets, International Finance, Debt Financing, Financial History

Nurul Shahnaz Ahmad Mahdzan, PhD (Nott.), MBA (Malaya), BBA (Ohio)Senior LecturerFinance, Economics, Risk Management & Insurance

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Jacinta Chan Phooi M’ng, Phd in Financial Statistics (UM), MSc(UNITAR), Bachelor of Commerce in Economics and Finance (UNSW)Senior LecturerCapital Markets and Investment, Derivatives, Algorithmic Quantitative Trading, Technical Analysis

Rozaimah Zainudin, PhD in Finance (UM), MBA in Finance (UiTM), BBA in Finance (UiTM)Senior LecturerDerivative Market, Risk Management, Corporate Finance

Koh Hsieng Yang Eric, PhD (Nottingham), MBA (SCU), BCom (Melbourne), CFA, CPASenior LecturerBank Management, Risk Management

Chan Sok Gee, PhD (UUM), M.Econs (UUM), BBA (Hons.) (Multimedia University)Senior LecturerBank efficiency analysis, economic efficiency analysis and corporate governance

MD Mahfuzur Rahman, PhD (UM), BBA (IIUM)Senior LecturerBehavioural Finance and Financial Decision Making,Consumer Behaviour, Environment Economics

Mohd Edil Abd. Sukor, PhD (Melbourne), MBA (IIUM), BShariah (Malaya)Senior LecturerStock Return Seasonalities (Investment), Islamic Finance

Aidil Rizal Shahrin, PhD (UM), MEc (UM), BBA (UTM)Senior LecturerMicroeconomics, Econometrics, Macroeconomics

Mohamed Hisham Abu Hanifa, PhD (INCEIF KL), MSC (UIAM), BAcc (Hons) (UNITEN)Senior LecturerAccounting, Islamic Finance, Finance

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Shahrin Saaid Shaharuddin, MBus (Monash), PG Dip (Monash), BComm (Murdoch)LecturerCorporate Finance, Money and Banking

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MASTER OF MANAGEMENT

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IntroductionThe University Of Malaya, Master of Management (MM) is an integrative programme designed for aspiring managers and executives, with a focus on management skills, business decision-making and the global context of business. The programme provides skills and knowledge in a broad range of management disciplines, and aims to ensure that graduates can make a significant contribution to management through career-long self-development.

Courses are structured to provide a strategic perspective on the use of core business and management theories, thereby helping to extend understanding of the complex behaviour of organizations as well as their interactions with the business environment.

Through a combination of lectures, case studies, written assignments, group projects, presentations and class discussions, each student is equipped with a practical approach to the exploration of management practice. MM is the logical choice for managers and executives who wish to continue their life-long learning.

The programme is structured to optimise the efficiency of the learning process. Students are required to complete a minimum of 42 credit hours of learning and research activities. On average, students would require 1½ to 2 years of study.

PROGRAM GOALS

The MM programme will develop graduates with:

The MM graduates are able to:

1. Knowledge in areas related to the management of an organization.

1.1: Apply knowledge related to managing an organization such management, organizational behaviour and leadership

2. Critical-thinking skills that lead to ethical and reasoned decision making within a management context.

2.1: Analyze organizational problems within a management context

2.2: Make decisions within a management context

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3. Effective communications for various types of management scenarios

3.1: Demonstrate a high proficiency of written and oral communication for various types of management scenarios.

4. Ethical managerial skills. 4.1: Respond appropriately to regulatory and ethical issues.

5. Leadership, collegiality, and teamwork abilities.

5.1: Demonstrate the understanding of effective and responsible leadership to foster team effectiveness for making decisions.

PROGRAMME STRUCTURE

Courses are divided into two categories: core and elective courses. In addition, students are required to undertake a research project in an area of interest. The design of the courses and components is to allow students to maximise their learning and develop skills essential for their career development. Students are required to take a total of 42 credit hours as follows:

Courses CreditCore Courses 27Elective Courses 9Research Project 6Total 42

* All core and elective courses carry 3 credit hours.

CORE COURSES (27 CREDIT HOURS)

Core courses are designed to expose students to the fundamentals of management of business organizations. The courses are as follows:

CFGM6101 Economics for Management Decision MakingCFGM6102 Accounting and Financial Decision MakingCMGM6101 Marketing Strategy

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CMGM6102 Research MethodsCSGM6101 Managing OrganizationsCSGM6102 Human Resource ManagementCSGM6103 Organizational Behaviour for ManagersCSGM6104 Managerial Ethics and GovernanceCSGM6205 Strategic Management and Planning

ELECTIVES (9 CREDIT HOURS)Students must take at least THREE elective courses. The following is the list of elective courses:

CMGB6303 Global MarketingCMGB6307 Promotions ManagementCMGB6308 Services ManagementCMGB6321 E-CommerceCMGB6323 Current Issues in Information SystemsCSGB6301 Islamic Perspective in BusinessCSGB6302 Legal Environment of BusinessCSGB6303 Industrial RelationsCSGB6305 EntrepreneurshipCSGB6307 LeadershipCSGB6310 Performance Management & Rewards SystemsCSGB6311 Total Quality ManagementCSGB6313 Training ManagementCSGB6314 International Business ManagementCSGM6315 Seminar on Military Management ICSGM6316 Seminar on Military Management II

RESEARCH PROJECT (6 CREDITS)

The Research Project for MM programmes introduces students to research, thereby providing an opportunity to conduct in depth research in their area of concentration. The research report should demonstrate that the student has the ability to carry out research and the ability to carry out constructive criticism, as well as to report their findings accurately and coherently.

This research component is in partial fulfillment of the requirements for the degree at UMGSB. MM students are required to register, complete and obtain a pass in the Research Project before the degree can be awarded.

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Students may choose to carry out an academic or a consultancy type of research. An academic research is an independent research effort by an individual student under the supervision of an assigned supervisor. For the consultancy type of research, a group of two or three students (but not more than three) are allowed to carry out the research under the supervision of a supervisor.

Students are required to obtain a Pass in CMGM6102 Research Methods before registering for the Research Project.

Students shall not plagiarise any idea, writing, data or invention belonging to another person (Akta Universiti & Kolej Universiti 1971 – Kaedah-Kaedah).

The time frame for students to complete the Research Project is at least one semester (excluding Special Semester) and maximum two (2) semesters.

• If candidates wish to extend more than this period, students will be given the status FAILED ( F ): and

• Students are charged a fee as follows: h 100% charges (6 credit + recurring fees) to students who register for

the first time (CBGM6282). h No registration charge for the second time (Recurring fees still has to

be paid). • Students who fail in research project will be charged a fee to re-register

again: h 50% charges to students who fail the research project and re-register

(3 credit + recurring fees)

The evaluation of the Research Project report consists of a written report and an oral presentation. The denomination of grades is as follows:

h Supervisor (60%) h Internal Assessor (40%)

Grading of the Research Project report is subjected to the same Grading System adopted by UMGSB, Faculty of Business & Accountancy, University of Malaya.

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Upon submission and examination, students who fail to obtain a “Pass” will have to make corrections to the report based on the comments of the supervisor(s) and assessor. The report will then have to be resubmitted for examination.

PUBLISHING OF A JOURNAL ARTICLES AS OPTION FOR RESEARCH PROJECT REPORT

Senate’s meeting on 25th July 2013 has agreed for candidate to publish an article in Journal of the Department / Faculty as OPTION for Research Project report subject to the following conditions:

h The article is evaluated by two (2) Evaluators from the Faculty or Department

h (b) the journal in which the article is published must be approved by the Faculty

ACADEMIC PERFORMANCE REQUIREMENTS

Students are REQUIRED to obtain a Grade Point Average (GPA) and a Cumulative Grade Point Average (CGPA) of at least 3.0 for every semester. In order to graduate, students must obtain a minimum CGPA of 3.0.

Students with a GPA of less than 3.00 in a normal semester will be placed on an Academic Probationary Period in the following normal semester. The candidature of any student who is placed on an Academic Probationary Period for TWO consecutive normal semesters will be terminated. The probation period shall end when the student has successfully attained a GPA of 3.00 and above.

Students who obtain a GPA or CGPA of less than 2.00 in two consecutive normal semesters shall be terminated from the Master’s degree programme.Students must obtain a minimum grade B for all core courses, failing which students must repeat the course, subject to a maximum of three attempts. After the third attempt, if the student fails to redeem with a minimum grade B their candidature will be TERMINATED.

For elective courses, students who obtain grade B-, C or C+ can be given a conditional pass if their CGPA is above 3.0. Students with a CGPA of less than 3.0 have an option to either repeat the same course to improve the grade or

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to take another elective course, which has to be done during the period of candidature.

GRADUATION REQUIREMENTS (1) Students must fulfill the following requirements for graduation:

(a) Achieve a final minimum CGPA of 3.00 and above;(b) Complete 42 credit hours including core, elective courses and

research project requirements as prescribed for the Master’s degree programme;

(c) Fulfill Faculty requirements if any, for courses that must be passed with at least grade B; and

(d) Fulfill the language requirements as prescribed for the Master’s degree programme.

(2) From the total credit hours that are required for graduation, at least 80% of the total credit hours must be obtained from courses conducted by the University of Malaya.

(3) Language requirement as follows:• For Malaysian citizens, a pass in the Bahasa Malaysia paper at the Sijil

Pelajaran Malaysia (SPM) level, or its equivalent;• For international students, a pass in Bahasa Malaysia or Malaysian

Studies as prescribed by the Institute of Post Graduate Studies, University of Malaya.

CONFERMENT OF DEGREE WITH DISTINCTION

Students who have fulfilled the graduation requirements may be conferred the Master’s Degree (With Distinction) if they:

(a) Have achieved a final CGPA of 3.70 and above;(b) Have not obtained the grade “Fail” for any courses; and(c) Have not repeated any courses for the purpose of improving the grade

in that course during the entire duration of their Master’s degree programme.

(d) Have completed their programme of study within a period not exceeding four (4) semesters from the date of the initial registration.

EVALUATION FORMAT

All courses adopt an assessment system that incorporates coursework and a final examination. Coursework carries 60% of the total marks and the final examination contributes 40%.

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Coursework may include written assignments, written case analysis, oral presentations, participation in class discussions, and mid-semester examinations.

GRADING SYSTEM

The grading system for all courses is as follows:

Marks Equivalent Grade Grade Point Meaning

80 – 100 A 4.0Distinction

75 – 79 A- 3.7

70 – 74 B+ 3.3Pass

65 – 69 B 3.0

60 – 64 B- 2.7

Conditional Pass55 – 59 C+ 2.3

50 – 54 C 2.0

45 – 49 C- 1.7

Fail40 – 44 D+ 1.5

35 – 39 D 1.0

≤ 35 F 0

DURATION OF PROGRAMME

UM MM programme offers classes with an emphasis on quality teaching and student participation in the learning process. The maximum and minimum periods of candidature are 8 semesters and 2 semesters, respectively.

Students may take a minimum of 2 courses (6 credits) and a maximum of 6 courses (18 credits) per semester. Under these parameters, a candidate can take anytime between 3 and 10 semesters to graduate. This allows students more flexibility to study at their own pace.

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Students can complete the programme within 3 normal semesters as illustrated below:

Semester No. of courses Credit Hours

1st Semester 4 12

2nd Semester 4 12

Special Semester 2 6

1st Semester 2 + Research Project 6 + 6

Total Credit Hours 42

Students who have to juggle work commitments can complete the programme within 4 normal semesters on the assumption that they take 2 to 3 courses per semester including special semesters as illustrated below.

Semester No. of courses Credit Hours

1st Semester 2 6

2nd Semester 2 6


1st Semester 2 6

2nd Semester 2 + Research Project 6 + 6


Total Credit Hours 42

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CORE COURSES

Course Code*Course Title*

CFGM 6101Economics for Management Decision Making

Learning Outcomes* At the end this course, students are able to:

1. Identify main elements of micro and macroeconomic theories and principles amd its relation to business issues.

2. Apply and integrate the economic theory, technical information and appropriate methods in effectively analyzing and solving business-related issues.

3. Compare and contrast the different types of market structures and apply in microeconomic analysis as a problem-solving tool in their organization.

4. Evaluate critically and creatively current macroeconomic issues and conditions in Malaysia.

Synopsis of Course Contents

The course focuses on developing and using models of supply and demand in both microeconomic (individual market) and macroeconomic (economy-wide, aggregate) contexts. Hence, it covers in great detail on basic principles, covering: the microeconomic analysis of the behaviour of individuals and firms, the operation of markets, and government intervention in markets through taxes and regulation; and the macroeconomic analysis of the behaviour of economy-wide measures such as output, unemployment, money, interest rates, inflation and exchange rates.


CFGM 6102Accounting and Financial Decision-Making

Learning Outcomes* At the end of this course, students are able to:

1. Assess a set of financial statements and use financial ratios to evaluate the financial health of a business.

2. Describe the way in which business plans are developed and the role of projected financial statements in the planning process.

3. Prepare a projected financial statement for a business and explain its usefulness for decision-making purposes and determine when additional funds are required.

4. Apply the opportunity cost and time value of money concepts in capital project evaluation.

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This course provides an in-depth view of the processes in accounting and financial management of the firm. Financial management deals with the allocation, management and funding of financial resources. This partly involves short-term dealing with day-to-day working capital decisions; another part is longer-term, involving major capital investment decisions and raising long-term finance.

Course CodeCourse Title

CMGM 6101Marketing Strategy

Learning Outcomes At the end of this course, students are able to:

1. Define the concept of marketing mix elements and investigate their surroundings;

2. Identify and analyze market conditions, competition, customer satisfaction and information technology in developing marketing strategies;

3. Define, identify and apply all elements of the marketing mix (4Ps) to formulate appropriate marketing strategies based on an understanding of the relationship between the elements of marketing and customer satisfaction;

4. Presents a Strategic Marketing Plan presentation and produce a detailed report of Strategic Marketing Plan.


This course exposes students to the theory and application of marketing strategies. The course integrates and extends fundamental marketing concepts and applies them to business problems. The focus is on problem solving using theoretical frameworks. Students will study strategic issues relating to selection of businesses and segments in which to compete and spread the resources across products and elements of the marketing mix (4Ps).

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CMGM 6102Research Methods


1. Demonstrate the importance of using scientific approach when doing management research.

2. Describe the major research design in management.3. Evaluate the relationship between types of data and

statistical techniques.4. Apply statistical software to analyze data.


The topics to be covered under the research methodology section include various types of research methods, types of measurement, questionnaire design, and sampling procedures. The topics under the data analysis section include chi-square, multiple regression analysis, t-tests, analysis of variance, reliability assessment and factor analysis.


CSGM 6101Managing Organizations


1. Discuss important management theories.2. Apply the theories and concepts in their organizational

work.3. Develop management-related skills such as communication

and decision-making. 4. Analyze contemporary issues in the management

environment.


The course aims to introduce to students the functions and roles of managers. The stress is on creating an awareness of the complexity of the task of managing people. In addition, students will study in detail the concepts of planning, organizing, leading and controlling. This will serve to enhance students’ managerial skills – an essential aspect of organizational work.

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CSGM 6102Human Resource Management


1. Identify the strategic role of human resource in developing a high performance work system

2. Demonstrate his/her ability as a human resources manager who is aware of HR issues

3. Make human resources decisions and to justify those decisions through oral and written communication, both as an individual and as a member of a team.

4. Analyze the impact of current human resources practices on the organization.


This course outlines Human Resources’ key role in helping companies meet the challenges of global competition. It demonstrates how strategic objectives to lower costs, improve productivity and increase organisational effectiveness are enabled by human resource strategies and technologies. This course also emphasizes HR systems that must be designed to achieve the company’s strategic aims and how HR increasingly relies on technology to achieve the strategic aims


CSGM 6103Organizational Behaviour For Managers


1. Analyze psychological theories that describe differences in individual behavior.

2. Apply techniques to motivate employees.3. Evaluate the implication of individual processes, social

dynamics and organization practices on organization performance.

4. Suggest suitable solutions to organizational problems arising from employee behavioral differences.


Personality, intellect, values, motivation, managing teams, leadership, power, organizational politics and negotiation.

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CSGM 6104Managerial Ethics and Governance


1. To identify the important governance and ethical issues that may arise in business today.

2. To apply the relevant governance and ethical concepts that are necessary for resolving those issues.

3. To analyze the role of company directors, shareholders, and regulatory bodies in promoting good corporate governance.

4. To discuss the role of regulatory bodies in promoting good corporate governance.


Issues in corporate governance and ethics are highly topical issues in today’s world of business. Governance and ethical issues arise in almost every aspect of corporate life and it is the responsibility of managers to handle these issues. The objective of the course is to sensitize students to these governance and ethical issues in organization and to provide them with techniques for analyzing and resolving those issues. With growing public concern about the roles of owners and managers and issues concerning “stakeholder” participation, the course will discuss the importance of responsible corporate behaviour and good corporate governance.


CSGM 6205Strategic Management and Planning


1. Identify the environment, context and approaches to strategic decisions.

2. Discuss the concepts, theories and practices of strategies planning and management.

3. Develop the skills to integrate different aspects of corporate management.

4. Apply the principles and frameworks of strategic management real cases.


This course is designed to expose students to the theory and practice of strategic planning and management. Strategic planning and management involve setting goals and effective execution of strategies to attain the pre-determined goals. The course emphasizes students ability to conceptualized and develop an effective analytical framework for strategic decision making. The use of real cases allows students to test their ability to identify and solve issues or problems that are strategic in nature.

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ELECTIVE COURSES


CMGB6303Global Marketing

Learning Outcomes At the end of this course, students should be able to:

1. Explain the global marketing environment by appraising and assessing the diverse forces that influence the global business/marketing environment,

2. Apply the marketing mix elements to global marketing3. Analyze a competitive marketing strategy leading to global

market entry4. Apply strategies for local companies to compete against

global players


This course offers a comprehensive analysis of the environmental forces that influence the marketing function and how the marketing mix is adapted to identify/recognize and satisfy the needs of global and/or regional customer segments. Students will also be taught how local companies can defend against global players and win.

The course covers four main sections: (i) the global marketing environment, (ii) development of the competitive strategy, (iii) global marketing strategy development (global marketing mix) and (iv) management of the global marketing effort.


CMGB 6307Promotion Management

Learning Outcomes At the end of this course, students will be able to:

1. Elaborate the roles of integrated communication in an organisation.

2. Evaluate the marketing situation and the promotions of an organisation.

3. Utilize the communication functions to develop effective communication strategies and programmes to support the organisation’s marketing strategy as a whole.


This course aims to provide comprehensive coverage on advertising and promotion from an integrated marketing communications perspective (IMC). This course is divided into several parts: Introduction, The Communication Process, Budget and IMC Objectives, The IMC Programme and Monitoring, Assessment and Control. Topics include: Advertising, Direct Marketing, Sales Promotion, Internet and Interactive Media, Public Relations and Publicity, and Personal Selling.

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CMGB 6308Services Management

Learning Outcomes Upon completion of the course, students will be able to:

1. Understand the role of services in an economy and the nature and strategy of services

2. Appraise the design of the service enterprise which includes new service development, technology in services, service quality, service encounter, the supporting facility, service facility location and project management.

3. Apply the knowledge of managing service operations in the areas of demand forecasting, managing capacity and demand, managing waiting lines, service supply relationship, managing facilitating good and growth and globalization of services.


This course provides detail understanding of the concepts and theories of services management. It also directs the student on the understanding of the importance issues that need to be examined in designing a new services enterprise. Students are also required to apply the knowledge of services operations.


CMGB 6321E-Commerce


1. Explain concept, theories and the various electronic commerce applications.

2. Explain the impact and issues of electronic commerce on user, organizations and industry decision to buy product online.

3. Analyse organization that have comparative advantage to create branding and differentiation through electronic commerce.

4. Develop website for electronic commerce


This course focuses on various concepts of electronic commerce in digital economy. This course discuss the aaplication of electronic commerce such as e-retailing, e-advertising, e-supply chain, e-payment, e-learning, etc. Current issues such as the use of cookies in e-commerce application, taxation issues, intellectual properties and others are also discuss. In addition, students are expose on how to develop website using Microsoft Frontpage and publish it in the Internet.

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CMGB 6323Current Issues In Information Systems

Learning Outcomes* At the end of this course, students should be able to:

1. Describe pertinent information systems theory and methodologies.

2. Discuss the development of information system development.

3. Discuss issues related to information systems implementation such as technology, organization and people.

4. Analyze the impact of emerging information systems on individual, organization and society.


This course introduces the major and current issues in information systems. It covers topics that include Information Technology Outsourcing, telecommunications, digital divide, and emerging technologies in Information Systems and its adoption. The current and future impact of information systems on individual, organizational and society are also discussed.


CSGB6301Islamic Perspective in Business


5. Define concept of Tawhid, non-separation of the mundane and spiritual in Islam and Falah or success in Islam.

6. Explain how the Tawhidic framework affects business and management activities.

7. Apply Islamic values in relation to economics, business and management.

8. Analyze the Islamic shariah stance on business activities such as gambling, the charging of interest on loans, hoarding etc.


Islam is the religion of the majority of the Malaysian population. It is also the fasters growing religion in many countries including America. Unlike other religions, Islam does not separate the spiritual from mundane and therefore, its teaching cover all aspects of human life – political, economics, social etc. islam has its own unique perspective on the fields of business and management based on its Tawhidic framework. The course will clarify how the Tawhidic framework affects the way Muslim views the objectives of life and the objectives of human activities including business and management activities. The course will also explain some basic principles and concepts which govern the fields of economics, business and management in relation to Islamic values.

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CSGB 6302Legal Environment of Business


1. Describe the basic framework of the Malaysian Legal System.

2. Apply the legal principle in selected areas of commercial law in Malaysia.

3. Explain and apply the basic concepts and principles of company law in Malaysia.


Understanding the role of the law in business transactions and how it impacts upon doing business is crucially important. Businesses need to understand the legal environment in which they operate to better manage their businesses. Legal issues arise in almost every aspect for doing business and it is the responsibility of managers to understand these issues to avoid legal pitfalls. The objective of the course is to introduce students to these legal issues and to provide them with the necessary legal knowledge to understand and resolve those issues.


CSGB 6303Industrial Relations


1. Describe the main principal and concepts underlying workplace industrial relations.

2. Explain how economic, social and political imperatives affect the workplace industrial relations.

3. Identify the main issues in workplace industrial relations and examine the ways in which they challenge traditional notions of the roles of employers, managers, employees and union officials.

4. Analyze the causes of conflict related to industrial relations within organizations and formulate appropriate solutions to manage the industrial disputes.


The course will introduce students to the components of industrial relations systems. It will explore the main and emerging issues related to economic, social and political that affects the workplace industrial relations from both a theoretical and practical perspectives. The course adopts a problem-solving approach with the aim of developing student’s analytical skills in handling industrial disputes.

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CSGB6305Entrepreneurship


1. Analyze the entrepreneurial mindset in terms of strategies, approach, attitudes and behavior.

2. Identify and develop various components of a business plan.

3. Discuss sources of finance and human capital for venture creation.

4. Explain entrepreneurial functions in the start-up, operational, growth and exit stages of a business.


This course is designed to prepare students to succeed in the new, global economy by coaching them to think and acts like an entrepreneur. In addition, the course will also touch on the skills required to acquire and manage ventures within and outside corporate environment. Course topics include the entrepreneurial revolution, the business opportunity, venture and growth capital, entrepreneurship beyond star-up and developing a business plan.


CSGB 6307Leadership


1. Identify dimensions of effective and ineffective leadership skills which includes traits, values, and leader behavior

2. Analyze how behavioral processes of a leader influences the effectiveness and charisma of a leader

3. Apply different leadership styles to match the situational favorableness and environment

4. Evaluate how leaders gain power and use them in various influence tactics to influence the situation and the players within and beyond the organization.


This course encompasses the history and evolution of leadership research in comparison to traditional leadership theories. The course also looks at contemporary leadership theories such as visionary leadership and learning oriented leadership. The need to relook at tradiitonal leadership theories and embrace new leadership styles can be attributed to the gloabalization process, the introduction to concepts such as learning organization, virtual teams, and the emergence of knowledge workers. The course stars off with a discussion on a leader is responsible in providing direction, developing good quality leader-member exchange, and change orientation.

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CSGB6310Performance Management and Rewards Systems


1. Develop a general understanding of the basic concepts in performance management and reward systems.

2. Compare and evaluate the effectiveness of different types of employee performance indicators.

3. Evaluate the benefits of effective reward systems for teams and individual employee.

4. Design practical performance and rewards measures in enhancing employee productivity.


The course introduces to students the general concepts of performance management and reward systems in organizations. It also explores the different types of best practices and trends in managing performance and rewarding employees. This course will enable students to use their insights and knowledge to design an effective performance management and reward system.


CSGB 6311Quality Management


1. Explain the importance of Total Quality Management (TQM) principles and practices for higher organisational productivity, effectiveness and efficiency.

2. Explain how quality characteristics can be injected into organisations for better functioning.

3. Discuss TQM practices can be sustained in organisations.4. Evaluate critically how quality characteristics can be built

into organisations effectively.


The course aims to develop a comprehensive understanding of TQM and focuses on customers, leadership, strategic planning, human resource practices, recruitment and training, benchmarking, supplier partnership, process management, performance measurement and statistical tools as well as building and sustaining TQM in organisations.

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CSGB6313 Training Management


1. Demonstrate an understanding of the principles of learning and adult education.

2. Evaluate the training needs of individuals and organizations.3. Apply various approaches in instructional design and

training methodology.4. Identify and evaluate issues relevant to designing, managing

and assessment of training outcomes.


The course will enable students to understand the concepts and processes related to training and staff development in the organization. It will expose students to various approaches to instructional design and training methodologies. Students will be trained to analyze individual and organizational training needs, design appropriate training plan for its implementation and evaluate its effectiveness.


CSGB 6314International Business Management


9. Explain challenges faced by firms operating in international business environment.

10. Analyze why firms engage in international business using theories discussed.

11. Identify systems and institutions related to international business.

12. Apply approaches, methods and techniques used by managers of international firms.


The course will expose the students to significant features of the environment of international business and discuss theories that seek to explain why firm engage in international business. In addition students will be familiarized with the system and institution, related to international business. Finally we also discuss approaches, methods and techniques used by managers of the international firms.

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SCHEDULE OF CORE COURSES

SEMESTER 1

CFGM6101 Economics for Management Decision Making

CSGM6102 Human Resource Management

CMGM6102 Research Methods

CSGM6101 Managing Organizations

CSGM6104 Managerial Ethics and Governance

SEMESTER 2

CFGM6102 Accounting and Financial Decision Making

CMGM6101 Marketing Strategy

CSGM6103 Organizational Behaviour for Managers

CSGM6205 Strategic Management and Planning

FACILITIES AND RESOURCES

Students have access to the UM library, which is regarded as the best in the country and one of the largest in the region. Students are provided with comprehensive study facilities and electronic access to a vast array of specialist research databases, online journals and many of the leading financial information services. In addition, the FBA has its own library with extensive collection of reference materials specifically in the field of economics, accountancy and business. Students have access to update financial databases like Bloomberg and Datastream.

Candidates are required to make their own arrangements for accommodation. However, Student Residential Colleges and the International House may accommodate candidates subject to availability. For further information, candidates can contact:

International Student Centre, University of Malaya Tel: +603-7967 7711 / 7712 / 7715 Fax: +603-7967 / 7710 Email: [email protected]

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Please note that we have taken the utmost care in compiling the information in this book, including the schedules for courses during the 2016/2017 session. While the contents are correct at the time of printing this book, we reserve the right to change any information in the book as necessary.While we have produced this handbook to be comprehensive, please do not hesitate to ask us regarding matters not covered in this handbook.

Further enquiries should be directed to: Graduate School of BusinessFaculty of Business & AccountancyUniversity of Malaya50603 Kuala LumpurMalaysia

Tel : +603 79673850 / 3906 Fax : +603 79673908E-mail : [email protected] or [email protected] : https://fba.um.edu.my

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