Study Guide2019

FACULTY: Management Sciences

DEPARTMENT: DEPARTMENT OF OPERATIONS & QUALITY MANAGEMENT

QUALIFICATION: Diploma in Management Sciences

QUALIFICATION CODES: QAMS101 QAPM101 QNTA101 QTAM101

MODULE: Quantitative Approaches to Management Science

MODULE CODE: QAPM101SAQA CREDITS: 8HEQSF LEVEL: 5

Date Revised: November 2017Revised by: (Trevor Naidoo)

Name of Lecturer : Office : Campus location : ML Sultan Campus

Telephone : Fax No : E-Mail :Consultation times with Lecturer:

Head of Department R. RamlaganCampus location : ML Sultan Campus, B block

Room number : MB1-17Telephone : 031 -3735346

Fax No :

Departmental Secretary : K. Chellan

Contact details : 031 3735158E-Mail : chellank@dut.ac.za

Lectures : 2

Practicals : Not applicable.

Tutorials : To be confirmed.

Lecture Venue : Practical Venue : Tutorial Venue : Duration : Semester 1- 15 weeks

Relevant Policies and rules: See Departmental Handbook.

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1. Welcome Welcome to the course on Quantitative Approaches to Management Science. This study guide has been designed to guide you through the teaching, learning and assessment procedures and requirements for this module.

2. Introduction to the subject

The South African economy is characterised by both high levels of unemployment, and severe shortages of certain skills demanded in the economy. Critical shortages exist across the high and semi-skilled spectrum, ranging from managers and professionals to artisans and technically trained workers. The South African government has identified these shortages as one of the binding constraints to achieving higher and shared economic growth in the country.Management is a multidisciplinary field of study made up of several areas of specialization. The specialisations are: business administration, marketing and retailing, public relations, operations management, business law and human resource management. The Diploma in Management Sciences aims to prepare students with a theoretical and practical basis so that the various management functions can be effectively and efficiently performed.

This module is designed to equip students with numeracy skills which will enable them to undertake most calculations relevant to the general business environment.You must have a scientific calculator for this course.

3. Learning outcomes and assessment criteriaLO1 Use basic mathematical calculations to solve problemsLO2 Use fractions as part of the mathematical solution to solve

problems.LO3 Use percentages and ratio calculationsLO4 Identify and use tables and charts to illustrate and simplify dataLO5 Use statistics to solve problems

4. Learning, teaching and assessment strategiesa) Delivery of the subject

The credit value of the subject and the equivalent notional hours of study, represent the notional hours as:

Learning activity % learning time

Lectures 50Tutorials 20Self reflective Exercises 20Group work 10

b) AssessmentThe students’ level of achievement of the outcomes for this module will be ascertained using Continuous Assessment. Students will be assessed by means of 2 tests with Test 1 contributing 50% and Test 2 contributing 50%

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towards the overall mark. The student requires an overall mark of at least 50% to pass this module.

c) Activities to promote learningA workbook with worked examples and exercises for students to work through independently will be issued to each student. Lecture notes will also be posted online.

d) Library orientationA compulsory library orientation is offered to all first level learners. The students are orientated with regards the library environment, subject librarians, internet and research facilities. This is reinforced and developed within the modules by the lecturers in preparation for assessments.

5. Copyright and plagiarismThe DUT, Faculty and Department emphasizes the need for academic integrity in all student learning and assessment activities. Various formal and informal workshops and training sessions are conducted during the duration of the programme to inform and train students on the plagiarism policies, procedures and guidelines as well as the relevant tools and techniques for referencing the materials and sources used in the completion of assessment tasks. In particular the DUT plagiarism declaration must be completed and submitted with assignments, portfolios and other formative assessments. See Annexure 1.

6. Student supportAcademic support is provided via tutorials and one on one student consultation sessions. In addition at risk students and modules with low pass rates are identified at a departmental/module levels. Basic study skills, note taking, and time management concepts are introduced by module lecturers. Thereafter students are referred to Student Counselling, Student Health services, Library orientation & support and Financial Aid. Finally students also have access to residence study programmes and other courses offered by Student Governance. An informal system of monitoring and tracking is implemented at the module level.

7. Work Integrated Learning (WIL), industry, community, and occupation-related information.Work preparedness concepts, real world based case study, simulations, project work is integrated in the programme at all levels. .

8. Quality assurance and enhancementQuality is assured through Informal feedback, internal and external moderation, Lecturer Evaluation Questionnaires (LEQ’s), Subject Evaluation Questionnaires (SEQ’s), Program Review Evaluation and Annual Quality Monitoring. LEQs and SEQs are carried out halfway through the course so that any problems can be addressed in time to benefit the students.

Assessment tasks/methods/standards, module content, teaching approaches, tutorial support and consultation are continuously reviewed and revised when necessary to incorporate feedback from the above quality assurance interventions and student feedback.

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APPENDIX 1TABLE 1

Learning outcomes Assessment criteria Assessment methods

Use basic mathematical

calculations to solve

problems

Use fractions as part of

the mathematical solution

to solve problems

Use percentages and

ratio calculations

Identify and use tables

and charts to illustrate

and simplify data

Use statistics to solve problems

Basic number calculations are accurately performed

A calculator is used correctly

Problems related to decimals, fractions and percentages are solvedAverages are calculated

Ratio and proportion are used in the correct contextSimple and compound interest is calculated

Simple equations are solvedPie charts and graphs are used correctly and in the right context

Distance, area, volume, weight and mass calculations are performed

The fundamentals of probability is explained

2 tests will be administered.

Scheme of work: Set out in Student Workbook.

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Module Content: Introduction to the techniques of arithmetic Tables and Charts Statistics Algebra Percentages and Ratios Fractions

Relevant readings/referencesLes Oakshott (2012). Essential Quantitative Methods: For Business, Management and Finance Fifth Edition, Revised Edition. Palgrave Macmillan.

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PLAGIARISM POLICY AND PROCEDURES FOR STAFF AND STUDENTS

AT THE DURBAN UNIVERSITY OF TECHNOLOGY

Document name: Plagiarism Policy and Procedures for Staffand Students

Co-ordinating Exec Manager /Document owner:

Executive Deans, Registrar

Operational manager/s All academic staff

Contact & tel. no. for support: Library, 3735546

Approved by: Senate

Date approved: 05 November 2008

Date of Implementation 01 January 2009

Title of manager responsible forpolicy review :

Director: Library

Title of manager responsible formonitoring implementation of this policy

Director: CQPA

Related policies:

Policy on Academic Integrity (to be

drafted) Policy on Institutional Code of

Ethics General and departmental rules

Student code of conduct

Policy on Assessment

Postgraduate Student Handbook (draft)

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1. Preamble

The University is a community striving to discover, construct and communicate knowledge for the benefit of society. To this end, academic integrity is a commitment to the fundamental values of honesty, trust, fairness, respect and responsibility. Sharing, collaborating and innovating from existing knowledge must be encouraged, but knowledge workers must give credit to others whose work they have used, showing how they have built on it. Without this care by the academic community, the work of knowledge construction is meaningless.

2. Purpose of the Policy

The purpose of this document is to detail the University’s policy and procedures relating to plagiarism insofar as students and staff are concerned, in pursuit of the University’s commitment to promoting and protecting the academic integrity of its teaching, learning, research and external engagement endeavours.

3. Scope

The Policy deals with developing an understanding of plagiarism, as well as the elements of protection, detection and non-compliance. All students and faculty staff are responsible for the adherence to this Policy. In addition all faculty staff must ensure that the Policy is consistently implemented.

4. Applicability

This Policy applies to all staff and students of the University.

5. Definition

Plagiarism is the submission, by any person or group of persons, without acknowledgement, of written, visual, or oral material or an idea, originally produced by someone else, purporting to be one’s own or a group’s own work (Durban University of Technology Rule Book for Students).

This could include:

Inaccurate or no acknowledgement of another’s ideas and/or written, visual or oral material;

Paragraphs, sentences, a single sentence or significant parts of a sentence from any text including the Internet, which are copied directly and not enclosed in quotation marks or appropriately footnoted or referenced (taken in part from Griffith University School of Environmental Planning: Course Guide 2000);

Paraphrasing of sentences, paragraphs or themes, i.e. taking a quotation and rewriting or summarising it in your own words without appropriate references;

Presenting or reproducing someone’s artefact, art work, designs or experimental results as your own, without appropriate references;

Collusion, e.g. another person or group of persons assisting in the production of a work to be submitted for assessment without the requirement, consent or knowledge of the assessor;

Submitting one’s previously assessed or published work for assessment or

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publication elsewhere, without appropriate acknowledgement (Curtin University of Technology);

In the case of collaborative projects, falsely representing the individual contributions of collaborating persons where individual contributions are to be identified (Curtin University of Technology).

6. Contact for support

Registrar and Executive Deans or as delegated to Deputy Deans.

7. Policy authority & custodianship

Senate

8. Related policies

Policy on Academic Integrity (to be drafted) Policy on Institutional Code of Ethics

General and departmental rules

Student code of conduct

Policy on Assessment

Postgraduate Student Handbook (draft)

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Introduction

Plagiarism is a complex issue so it is important to have a standard University wide policy which informs a consistent and comprehensive approach to plagiarism, appropriate to each discipline. The complexity of the issue lies in:

the differences between academic disciplines, ranging from text to creative input/output, the prevalence of intentional and unintentional plagiarism,

the need to provide developmental guidelines to ensure that staff and students understand the purpose of appropriate referencing and are able to apply their particular discipline’s academic conventions in their own work,

the need to ensure that staff do not plagiarise others’ work in handouts, learner guides, etc. that are disseminated to students.

Staff should be role models to students in developing the behaviour expected of them.

Responsibility for developmental process

Responsibility for the development of an understanding of plagiarism lies with the University (for academics) and with academics (for students).

1. Development of staff

The University is responsible for the development of a consistent and comprehensive institution-wide understanding of plagiarism;

The University will support teaching, learning and assessment strategies which minimise the opportunities of students plagiarising.

2. Development of students

Each Faculty (or if so delegated, academic department) is responsible for the induction of first time registering DUT students into the relevant discipline, through a mandatory workshop on plagiarism that is conducted at the start of each academic year or semester. The workshops will include:

o The issues of plagiarism, and the need to acknowledge the ideas of others, according to the relevant discipline’s conventions;

o Imparting information on what conventions to use, and how to cite and reference when using material from books, journals, the Internet or other people’s ideas.

Academic staff and supervisors/promoters will model and instil correct academic practice. Their responsibilities include:

o Alerting students (e.g. through Learner Guides) to the Policy, general rules and procedures relating to non-compliance;

o Providing students with structured feedback within the context of such work;

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o Teaching students good academic practice and assessing their ability to use and acknowledge other people’s work;

o Instilling in students the understanding that plagiarism is a fraudulent act;

o Ensuring that assessment criteria for any work submitted (including group work/collaborative work) clearly indicate the requirement for correct attribution, referencing and citing.

Student compliance

Students must sign a declaration of acknowledgement indicating that they are submitting their own work which is appropriately referenced. This must be attached to all work submitted for assessment (see Annexure 1 for an example).

The consequences of non-compliance are detailed in the Procedures for Students below.

Staff compliance

Staff will ensure that all their written work (including learner guides, lecture notes and handouts) and all research publications and conference presentations comply with this policy.

The consequences of non-compliance are detailed in the Procedures for Staff below.

PROCEDURES FOR STUDENTS

Infringements

1. Student infringements up to and including B Tech

1. 1 Inaccurate acknowledgment (from carelessness or neglect, rather than intention to deceive)

Examples:

incomplete or inconsistent references

paraphrasing of sentences, paragraphs or themes, i.e. taking a quotation and rewriting or summarising it in your own words without appropriate references omitting quotation marks but indicating source or vice versa

First infringement:

The academic staff member will deal with this directly by:

providing structured feedback to help the student develop a clearer understanding of his/her plagiarism errors;

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deducting, at his/her discretion, between 1 – 50% from the total marks for the assessment; informing the Faculty Officer for recording this infringement on the student’s internal record in case of further infringements. This is retained until the student graduates.

Subsequent infringements:

The academic staff member will deal with this directly by:

providing further structured feedback to help the student develop a clearer understanding of his/her repeated plagiarism errors;

deducting, at his/her discretion, between 1 – 100% from the total marks of the assessment;

informing the Faculty Officer for recording this infringement on the student’s internal record in case of further infringements. This is retained until the student graduates.

Right to appeal

Any student wishing to appeal against decisions can do so in terms of Rule G1(9).

1.2 No referencing or acknowledgement of source

Examples:

handing in someone else’s work with or without their permission;

word-for-word copying;

repetition, with alteration of selected words or phrases of someone else’s work;

paraphrasing of sentences, paragraphs or themes, i.e. taking a quotation and rewriting or summarising it in your own words without appropriate references resubmitting identical work which has already been submitted by same student previously;

presenting data developed or collected by someone else as one’s own work;

colluding with another person or group of persons in the production of a work to be submitted for assessment without the requirement, consent or knowledge of the assessor.

First infringement:

The academic staff member will deal with this directly by:

providing structured feedback to help the student develop a clearer understanding of their plagiarism errors;

deducting, at his/her discretion, between 1 – 100% from the total marks

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for the assessment;

handing the student a warning letter (cf Annexure2) that the next offence will be referred to the Student Disciplinary Tribunal;

informing the Faculty Officer for recording this infringement on the student’s internal record in case of further infringements. This is retained until the student graduates.

Right to appeal

Any student wishing to appeal against decisions can do so in terms of Rule G1(9).

Subsequent infringements:

The academic staff member will refer the matter directly to the Registrar for disciplinary action in accordance with the University’s Student Code of Conduct.

2. Student infringements at Masters’ and Doctoral level

All postgraduate students who commit an alleged plagiarism offence will be referred directly to the Registrar for disciplinary action in accordance with the University’s Student Code of Conduct.

3. The responsibilities for procedural implementation

3.1 Academic staff member

Recognizes possible plagiarism and gathers necessary evidence;

Accesses student record to determine if the student has a record of any previous plagiarism penalty;

Informs the Faculty Officer of all infringements in category 1.1 and first infringement in 1.2, as they are dealt with.

3.2 Faculty Officer

Keeps records of all plagiarism matters administered in the Faculty in terms of this Policy, including removal of any plagiarism related offences from the students’ records once they graduate.

PROCEDURES FOR STAFF

If, in the performance of his/her duties, a staff member produces work (e.g. learner guides, notes, research papers etc.) which is allegedly plagiarised, this must be brought to the attention of the relevant line manager. The line manager will convene a panel with a minimum of two other persons as decided by the line manager, to investigate the evidence. Their findings will determine whether disciplinary action should be taken against the staff member as per the conditions of service. In a case where the

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allegations are against the Executive Dean, the matter must be brought to the attention of the DVC: Academic who will convene the said panel.

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Annexure 1 Example of Plagiarism Declaration to be signed by student on submitting work for assessment

DECLARATION

1. I know and understand that plagiarism is using another person’s work and pretending it is one’s own, which is wrong.

2. This essay/report/project is my own work.

3. I have appropriately referenced the work of other people I have used.

4. I have not allowed, and will not allow, anyone to copy my work with the intention of passing it off as his or her own work.

Signature

Name (in capital letters)

Student Number

Annexure 2 Warning of next plagiarism offence letter

Date:

To: Student

Number: (name of student)

Warning regarding a further plagiarism infringement

This serves to confirm that:

1. You have been found to have infringed the University’s Policy on Plagiarism and have received structured feedback on your plagiarism errors; and

2. If there is any further suspected infringement, the matter will automatically be referred to the Registrar for disciplinary action.

NAME OF ACADEMIC:

SIGNATURE OF ACADEMIC:

Read and acknowledged

SIGNATURE OF STUDENT:

Signed at this day of 20 .

Student Plagiarism Policy Form 1