fall 08 leadership 2 · leadership 2.0 rhonda scharf, csp, hof leadership changes constantly....

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Leadership 2.0 Rhonda Scharf, CSP, HoF Leadership changes constantly. Challenge what you think you know about leading others today. Great leadership is difficult to define but easy to feel. When you have a great leader, you know it. When you have a terrible leader, you know it too! Learn to be that great leader. Learn what identifies a great leader from a terrible leader and identify what you need to do to become a great leader.

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ON THE RIGHT TRACK – Training & Consulting Inc.

Where have we been… where are we going?

Traits of Highly Respected Leaders



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Leadership Styles

VISIONARYLEADERSHIP:

“It’s not about how you get there; it’s about getting your team to understand where you

want to go.” What you need to know: What to do: 1. 2. 3. 4. COACHINGLEADERSHIP:

“Coaching employees to get better at what they do

What you need to know: What to do: 1. 2.



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ANAFFILIATIVELEADER

“Creating a more harmonious workplace where everyone knows and works well with each other.”

What you need to know: What to do: 1. 2. 3. DEMOCRATICLEADERSHIP:

“Creating group alignment towards a result.” What you need to know: What to do: 1. 2. 3.



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PACESETTINGLEADERSHIP:

“Setting goals for the team that they can reach no matter what.”

What you need to know: What to do: 1. 2. 3. COMMANDINGLEADERSHIP:

“Leading with fear.” What you need to know: How to Avoid: 1. 2.



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Leadership Without Authority

Influence: The action or process of producing effects on the actions, behavior, opinions, etc. of

another or others. What do you consider to be the most important interpersonal communication skills (especially with influence)?

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Identify your main communication strength. How does this affect your influence? Identify your main communication weakness. How does this affect your influence?



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It is not what you say; Communication: It’s what the other person

heard, and thought you said!

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RELATIONSHIP "Communication is the single most important skill we need to be working

on as adults… " Dr. Stephen Covey, author of “The 7 Habits of Highly Effective People”.

How do you currently communicate? Passive Assertive Aggressive

Talk is cheap… yet many people still exceed their budget

5 Steps to Ensure Communication 1. 2. 3. 4. 5.

Understanding Attitudes & Behavior Each person sees the world through his or her own eyes. That perception affects: ü Interpretation ü Attitude ü Behavior ATTITUDE IS SHAPED BY:

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Mistakes Leaders Make

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Difficult Conversation Tips Giving Negative Feedback

ü Begin with End in Mind ü Focus on Behaviour NOT the Person ü Construct a Plan of Action ü Be Firm ü Be Simple & To the Point

Reminders

Ø Focus on facts and behavior (avoid words such as always & never)

Ø Black & white (avoid subjective comments) Ø Express your thoughts and feelings, the effect of the behavior on

you or others, explain the impact on the team or company Ø Invite solutions Ø Be patient

Tame Your Emotions

✪ Stand up ✪ Maintain eye contact ✪ Keep breathing ✪ Don’t interrupt ✪ Empathize ✪ Be objective ✪ Stay emotionally tuned in ✪ Find something to agree on

fall 08 leadership 2 · leadership 2.0 rhonda scharf, csp, hof leadership changes constantly....

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