“Thanks for changing my life.”

Richland College Convocation 2012 Tuesday, August 21 Fannin Performance Hall

Learning Power Unleashedat Richland College

Imagine what our students will say …

*Refreshments are made possible by the Credit Union of Texas, ORP representatives, and Thunderwater Organizational Learning Institute.During the continental breakfast, benefits, retirement, wellness, and professional

association representatives will be available at information tables in the Student Center.

CONVOCATION 2012Tuesday, August 21 • Fannin Performance Hall

7:30-8:25 Continental Breakfast* in the El Paso Student Center

8:25-8:45 Enter Fannin Performance Hall

8:50-10:30 - Part I - Convocation President’s Address Kay Eggleston Learning Power Unleashed at Richland College Excellence in Teaching Video

10:30-10:50 Intermission Refreshments* in the El Paso Student Center

10:50-11:45 - Part II - New Employee Welcome Kay Eggleston Awards and Recognition • Innovation of the Year Nominees Kay Eggleston • Jean Sharon Griffith Award Nominees Kay Eggleston • Administrator of the Year Nominees Kay Eggleston • Excellence in Teaching Award Nominees Kay Eggleston • Associate Faculty • Full-Time Faculty • PSS Full-Time Employee of the Year Award Marisa Arredondo • PSS Part-Time Employee of the Year Award Marisa Arredondo • Facilities Services Employees of the Quarter Ron Clark • Administrator of the Year Award Ron Clark • Innovation of the Year Award Tony Summers • Jean Sharon Griffith Award Tony Summers • Excellence in Teaching Award Zarina Blankenbaker • Associate Faculty • Full-Time Faculty

11:45 Recessional Music

12:00-1:30 Convocation Luncheon with Work Groups in Large Gym

2:00 Academic Schools and Work Group Meetings

Richland College Excellence In Teaching Award Recipients

Full-Time Faculty1972-1973 Parker Nunley, Social Science1973-1974 Lyndarae Sims, Communications Ada Smith, Social Science1979-1980 Bob Hughes, Business Division Gary John, Counseling Tom Motley, Humanities1980-1981 Rose Burke, Math/Sciences Robert Alther, Social Science Ray Whitfield, Technology1981-1982 Don Lokke, Math/Science1982-1983 Sid Chapman, Humanities1983-1984 Don Lokke, Math/Science1984-1985 Warren Watson, Communications1985-1986 Harold Albertson, Technology1986-1987 Jana Flowers, Social Science1987-1988 John Barrett, Communications1988-1989 Rica Garcia, Communications1989-1990 Weldon Burnham, Math/Science/Technology1990-1991 Parker Nunley, Social Science1991-1992 Jerry McElveen, Communications1992-1993 Elaine Sullivan, Human Development1993-1994 Mary Osentowski, Communications1994-1995 Becki Williams, Math/Science/Behavorial Sciences1995-1996 Harold Albertson, Math/Science/Behavorial Sciences1996-1997 Barbara Branum, Human/Academic Development1997-1998 Mark Kelso, Communications1998-1999 Kay Coder, Math/Science/Behavorial Sciences1999-2000 Luke Barber, Humanities2000-2001 Bill Neal, Physical Education2001-2002 Bill Matter, World Languages/Cultures/Communications2002-2003 Dru Bookout, Humanities2003-2004 Mary Osentowski, Humanities2004-2005 Rose Marie Pilcher, Business & Professions2005-2006 Michael Bell, Math/Science/Behavioral Sciences2006-2007 Larry Polk, Human and Academic Development2007-2008 Trudi Swedlund, World Languages/Cultures/Communications2008-2009 Fred Newbury, Engineering/Business/Technology2009-2010 Randy Conine, World Languages/Cultures/Communications2010-2011 Joe Cortina, Human & Academic Development2011-2012 Becki Williams, Mathematics/Science/Health Professions

Adjunct Faculty 1990-1991 Robert Harris, Communications1991-1992 Marilyn Kaufman, Counseling/Human Development1992-1993 Carole Lester, Social Science1993-1994 Gerald Caldwell, Math/Science/Technology1994-1995 Jeff Westfall, Communications1995-1996 Tommy Marion, World Languages/Cultures/Communications1996-1997 Liliana Hickman-Riggs, Business & Professions1997-1998 Ann Fielder, Human & Academic Development1998-1999 Susan Barkley, World Languages1999-2000 Rodger Warren, Business & Professions2000-2001 Karen Forbes, Business & Professions2001-2002 Carol Kent, Humanities2002-2003 Afaf Abughazaleh, Math/Science/Behavioral Sciences2002-2003 Don Verne Joseph, Humanities2003-2004 Kay Woodard, Business & Professions2004-2005 Lehman Marks, Humanities2005-2006 Mimi Witcher, Office Computer Technology & Support2006-2007 Liliana Hickman-Riggs, Business and Information Technology2007-2008 Caren Tate, Computer Technology2008-2009 Anna Gann, World Languages/Cultures/Communications2009-2010 Elizabeth Pickett, Math/Science/Health Professions2010-2011 Judith Cline, Speech Communications2011-2012 Julie Phillips, Engineering/Business/Technology

Associate Faculty 1999-2000 John Carmichael, Human & Academic Development2000-2001 Becky Jones, Business & Professions2001-2002 M.T. Hickman, Business & Professions2002-2003 Raj Seekri, Math/Science/Behavioral Sciences2003-2004 Michael Iachetta, Humanities2004-2005 Michael Wright, Humanities2005-2006 Dwayne Carter, Business & Information Technology2006-2007 Gail Donaldson, Engineering and Technology2007-2008 (no recipient)2008-2009 Matt Hinckley, Human & Academic Development2009-2010 (no recipient)2010-2011 John Carmichael, Academic Advising2011-2012 (no recipient)

Continuing Education 2002-2003 Audrey Tennant, Corporate Services2003-2004 Babs King, English for Speakers of Other Lanuages2004-2005 William Dickenson, English for Speakers of Other Languages2005-2006 Daniel Cerrato, Workforce Communication2006-2007 Greg Marishek, Workforce Training2007-2008 Jasmina Fahrendorff, English as a Second Language2008-2009 Amber Reedy, Health Professions2009-2010 Ann DuVal, Business Writing2010-2011 David Wozniak, Business/Accounting2011-2012 James Bates, Project Management

• Executive Producer •Kay Eggleston

• Producer/Director •Janet James

• Scriptwriting •Kay EgglestonJanet James

• Video Production/Camera and Editing

• Special Thanks • Rainey Agent

Jacqueline BryantMaria ChobanyFacilities Services

Cory GarrettJenni Gilmer

Jeremy HaldemanJennifer JonesJimmy Lopez

Tom LordWhitney Rosenbalm

Susan StolarczykRon StoutSam Tsur

James WardeBethany Wright

•Kris HyttinenJanet JamesRick Walker

• Theater Technicians •Nic McMinn

Jennifer Owen

• Program Cover Design •Lisa Grippo

• Program Design •Anitra Cotton

• Program Photography •Paul KnudsenJohn Pollock

Dr. Sam Tinsley - MathematicsSam has served as a member of the Richland mathematics faculty for more than 35 years. His peers write, “He is an expert in the less quantifiable aspects of the classroom -- those things that cannot be taught -- humor, charisma, presence, empathy, and high expectations are some of the intangibles that he brings to his teaching.” His philosophy includes teaching the idea that “we are doing logic, not magic.” He also tries to bring heart to the classroom and share his story with his students, and at the same time learn their stories. He credits his colleagues with teaching him methods that he’s shared with his stu-dents over the years. Sam has delivered on his effort to bring heart to his classroom, and maybe even some magic, as one will attest when reading this comment from a student, “Sam is the nicest teacher ever. He tells corny jokes, but the man has a big heart and truly cares about his students. I wish I could have him for all of my math classes.”

2012-2013 Excellence In Teaching Award - Full-Time Faculty Nominee Finalists

Dr. Jennifer Jones - PsychologyJennifer began teaching for Richland in fall 2010. Jennifer says about her teaching philosophy, “My hope is that the student is able to learn what they are exposed to and apply the idea to his/her personal life.” In her short time at Richland, she has contributed much as is evidenced by her participation on the Quality Enhancement Plan Implementation Team. She has helped many behavioral science faculty to complete their assessment of student learning outcomes, and has taught them to use WEAVE. Jen-nifer has earned an exceptionally high number of professional development hours since she was hired, all the while completing her doctoral program. Executive Dean Mary Darin says, “I join Professor Jones’s students in recognizing her teaching excellence and dedication to her students by supporting her nomination for Richland’s Excellence in Teaching Award.” Dr. Jones students’ comments reflect

that her teaching goal is being met. “I’ve learned so much in this class,” one student writes, “It motivated me to make better life changes and helped me understand my differences with other groups.”

Raj Seekri - MathematicsRaj is a second-generation mathematics professor. His father enjoyed teaching the subject and being a friend to his students, something that was instilled in Raj, as well. “I seek to emulate the patience, gentleness, authenticity, and humility of my father,” he says. Having taught for the DCCCD for almost 40 years, and for Richland since the late 1990s, Raj holds many distinctions including Excellence in Teaching awards from Eastfield College in 1997 and another from Richland in 2003 in the adjunct faculty category. Raj was selected by the Dallas Historical Society for the Award of Excellence in Community Service for outstanding contributions in the field of education. It seems Raj achieved his goal of emulating his father, as confirmed by a student who writes, “It is obvious that Mr. Seekri cares about the progress his students make. He really wants everyone to do well, and that is reflected in his

teaching techniques.” Another student says, “He has inspired me to teach, just like him...I hope to be able to instill the same respect and love for stereotypically difficult subjects like math and science in my own students, in the same way Professor Seekri was able to.”

2012-2013 Excellence In Teaching Award - Adjunct Faculty Nominee Finalists

Daisy Santosh - EDUC 1300 Learning FrameworkDaisy has been teaching at Richland for only one year. In that short period of time, she has become a favorite among her students in her EDUC 1300 Learning Framework course. Daisy is known for her individual attention to each student, particularly to those students who face unique challenges. “I believe that educators have a responsibility to be empowering, even as we work in environments that are made complex by our diverse perspectives, intentions, opportunities, and paradigms,” Daisy says. One first-time-in-college, disabled veteran writes, “Not only does she go out of her way to help students, she understands those with disabilities…I didn’t expect a professor to actually take the time to better understand my limitations.” Daisy considers instructional planning to be essential to her work and encourages her students to engage with her material using open discussions, reflective writing, and

active listening. “Understanding the learning style of the individual and overall diverse learning needs of the class helps me with tailoring effective instruction by implementing appropriate strategies in class.”

Samuel Aletan - Computer ScienceSamuel began working at Richland in 1996. He believes that giving students excellent customer service is his number one responsibility. Samuel’s professional affiliations include the American Society for Quality and the Project Management Institute. He holds many certifications in process improvement and quality management. Samuel ensures his students receive personal treatment beginning with a pre-class welcome email, and special first-week-of-class activities intended to build relationships and lay the groundwork for measuring student success. His colleagues say, “At staff meetings, he usually has ideas and thoughts that help all of the other faculty and staff understand the points we should be focusing on.” Colleagues also say that Samuel makes his classroom a more personal and connected environment than a typical classroom by treating each student as an individual. One student confirms,

“Every class period one or two students needed additional help, and Professor Aletan would not leave until the students were satisfied. He reaches out to his former students months, and sometimes years, later. He still greets me in the hallway with a smile and kind words.”

Patrick Simpson - HistoryPatrick has been teaching at Richland for 17 years. With 40 semesters of teaching under his belt, Patrick’s teaching philosophy focuses on preparing students to be 21st Century global and literate learners, while reaching every student through his/her unique learning style. He feels it is his responsibility to prepare students for a demanding and competitive world, while also making every student feel valued through a professional relationship created in a safe classroom. He has served on the Richland Adjunct Faculty Council, and has written articles for the Texas Special Editions of the American History textbook for Richland. Colleagues say that Patrick consistently steps up to the plate in support of projects that exemplify innovative teaching practices. His students have this to say: “Every lecture is like a story -- one that makes a student want to keep on learning. He uses a variety of methods to teach us. He gives

interesting lectures using songs and videos. Professor Simpson really changed my whole view of Richland College.”

Timothy Barkley - Health ProfessionsMedical Terminology and CPR instructor Timothy Barkley brings a wealth of knowledge to the college from his work at Parkland Health and Hospital System. Along with this knowledge, Timothy’s goal is simple, “To empower students with education to improve their quality of life.” He currently serves as a community development specialist at Parkland and was instrumental in expanding healthcare awareness in the community, while cutting costs and improving efficiency. Timothy is currently writing curriculum to train community health workers and instructors here at Richland in the Health Professions program. This curriculum will provide continuing education opportunities for these professionals. Once implemented, it will be the first of program of its kind in the state to provide all three components and an externship. Lisa Smithart says, “He is a strong, knowledgeable, effective, and reliable professional, and he brings a tremendous amount of hands-on experience to the classroom.”

2012-2013 Excellence In Teaching Award - Continuing Education Adjunct Faculty Nominee Finalists

John Brown - Health ProfessionsAs a former Richland student, John understands the mission of the college and incorporates a student-focused approach into his courses. He draws on his experience to effectively teach courses to train future medical office administrators. “Now as an educator, I am foursquare behind the goals that support students in ways that are appropriate for the individual in a vastly divergent student body,” he says. John believes that meaningful learning goes beyond traditional methods, and that it is his responsibility to best reach each individual student with his or her preferred learning style. Health Professions Associate Dean Shannon Ydoyaga writes, “He is highly engaging in regards to utilizing several teaching modalities throughout his lectures to meet the various learning styles of students in the classroom…John’s ability to remain approachable and guide the class effectively are a couple of his greatest strengths, in addition to his strong knowledge of healthcare.”

2012-2013 Excellence In Teaching Award - Associate Faculty Nominee Finalists

John Drezek - English for Speakers of Other LanguagesJohn Drezek considers these three things as the cornerstone of his teaching philosophy for his credit and non-credit ESOL courses: creating an appropriate learning environment; incorporating learning activities; and building on student knowledge. John makes a conscious effort to get to know his students both academically and personally, and his students respond. His behind-the-scenes preparation is recognized and noted by his peers. Mary Peacock writes, “John spends countless hours locating resources that will engage students and provide a rich context for learning.” One ESOL student says, “I appreciate his efforts, not only as a teacher, but also like a father or a friend. He uses a lot of resources to help us understand not only listening/speaking, but also history, business, and all subjects.” Outside the classroom, John regularly presents at conferences, is a recent graduate of Leadership Richardson,

and volunteers in various capacities for the Texas Teachers of English to Speakers of Other Languages organization.

Dr. Michael Iachetta - GovernmentMichael Iachetta has a long history at Richland, teaching American government and philosophy for 55 semesters. During this time, he has taught students to think critically through cooperative and active learning, open dialogue, and other various techniques. “After almost 20 years of teaching at the college level, I find that teaching in this way helps students not only succeed in class, but go forward with habits and understanding that make their lives better long after the class is done,” says Michael. Students find that his courses help them to challenge their core beliefs and strengthen their world view. One student notes, “I learned that one cannot simply believe everything they are told or even everything we hear and read. We must form a strong world view to establish ourselves, and only in that can we find hope in making a difference in the world around us.” In addition to his teaching

responsibilities, Michael serves in several capacities, including being an active member of the college’s new Integrative Learning Team, supervising the college fitness center, and previously serving as the interim dean for the former School of Ethnic Studies, Social Sciences, and Physical Education.

2012-2013 Innovation of the Year Nominees

15 Minutes of LanguageInnovator: Susan Wehe15 Minutes of Language provides an opportunity for students, faculty, staff, and administrators to learn about the languages spoken on Richland’s campus and to engage in conversation with international students. Students volunteer to facilitate a session held in the ESOL Lab. Language and culture are closely linked, so the opportunity for students to share this information with the Richland community improves daily interactions and civil responsibility. Participants leave knowing they will be able to use the new phrases when meeting speakers of the language. The expressions learned in the session are displayed in the ESOL Lab and the goal of having 20 languages represented is one that will be reached. Colleagues praise Susan’s innovative idea, saying her ability to express sincere appreciation encourages others to volunteer to serve as future facilitators. Her colleagues say, “To honor the diversity represented at Richland College, it requires someone at the helm to have a diligent and visionary approach to not lose sight of the talent and richness that our students possess. Susan’s direction and communication style are contributing factors to the success and innovativeness of such projects.”

Expansion of Campus Sustainability/Reduction of Energy Use and CostTeam Leader: Jerry OwensTeam Members: Ron Foster, Kenneth Hart, Lucio Hernandez, Anthony Leand, Anson Ngo, and Fermin PortilloDue to decreases in all funding levels, a mandatory action plan was developed to ensure comfort levels were met while Richland’s energy usage remained the same or lower. New high-efficiency, chiller/cooling tower systems were needed to support the action plan. During the first 90 days of the cooling season, the benefits were realized. Estimated savings in electricity and water are $12,400 per year. With the advance of technology of LED lighting, the team was able to replace 41 of the parking lots’ metal, halide lamp fixtures with LED fixtures. With the installation of 38 solar-powered fixtures on the perimeter roads, the team was able to go off the electrical grid for after-hours parking lot lighting from midnight to 6 a.m. Estimated savings of electricity and bulb replacement costs are $26,130 per year. To support Richland’s recycling efforts, due to limited space allocation, compact three-bay recycle stations were designed, constructed and installed to collect paper, cans, and plastic in all classrooms. Estimated savings as a result of the decrease in trash to landfill and the increase in recyclable items are $7,450 per year.

OAR (Orientation-Advising-Registration)Team Leader: Mary Darin and Zina GardnerTeam Members: Jean Carter, Kimberly Crisp, Sarah Daniel, Mary Darin, Megan Farmer, Zina Gardner, Lisa Grippo, Bobbie Harrison, Ron Hill, Bao Huynh, Janice McCann, DeShamus (Sol) Sallis, D’Lanor Shirley, Christi Timberlake, Luz Villegas, and Becky WitherspoonRichland launched a new mandatory student orientation during summer 2011 for new-to-college students starting in fall 2011: Orientation-Advising-Registration (OAR). With the help of more than 125 volunteers, OAR acclimated new students to higher education; gave them a better understanding of Richland’s unique mission, values, and priorities; and provided a welcoming experience so students will be motivated and inspired as they begin their college journey. The total number of OAR participants for fall 2011 and spring 2012 semesters was 2,412. The efficiency of OAR is shown in the data received from the 1,193 student evaluations completed at the end of the OAR advising and registration sessions. Respondents gave an excellent or good overall rating for the orientation welcome session, academic advising session, class registration, and campus tour.

2012-2013 Innovation of the Year Nominees

Partnering for Student Success and Student Retention: ESOL Corner and ESOL Educational Proficiency PlanInnovator/Team Leader: Danielle Hickerson and Diana UrrutiaTeam Members: Barbara Akins, Anna Biryukova, Chris Chavers, Michele DiGiorno, John Drezek, Rymma Dudar, Mercy Fernandes, Soheila Ghalambor, Ronda Glasser, Adam Gordon, Muhammad Habibullah, Maris Solis Houg, Cathy McDade, Cynthia Miller, Ann Moy, Jeff Moy, Thuy Anh Nguyen, Phyllis Williams, Ewa Worth, and Carol Faulkner and Martha Timberlake of The Learning Center StaffThe ESOL Corner was developed to serve repeaters in the ESOL Educational Proficiency Plan (EEPP). These students have been identified as those who need one-on-one instruction for listening/speaking, reading, and writing/grammar. Approximately 150 students from the American English and Culture Institute (AECI) and Intensive Learning Community (ILC) have been assisted in the ESOL Corner since the initiative was piloted in spring 2011. Instructional specialists, instructional associates, and faculty volunteers provide one-on-one tutoring and/or group sessions to enhance ESOL learning in the skill area identified on the EEPP. In fall 2011, 77 percent of students participating in the EEPP moved to the next level.

SACSCOC Faculty Roster Document Creation ProcessInnovator/Team Leader: Becky JonesTeam Members: Dan Briggs, Susan Calhoun, Deborah DiStasi, Julie Phillips, Jasmine Nguyen, Tim Vaughan, and Fonda VeraThe SACSCOC faculty roster is a sophisticated document using a complex process. Creating the roster required high-level database skills to merge the information of 977 faculty members from the FCI Microsoft Access database to Microsoft Excel and finally into Microsoft Word. It was critical that the information in the database matched the official transcript embedded with the information. The team utilized the strengths of each software component to build a faculty roster that exceeded the minimum SACSCOC requirements. Importing information from several sources provided a cross-check system to verify all data. Human Resources, Institutional Research, and IT Support provided information, documentation, and support throughout the process. Faculty members submitted a curriculum vitae to provide additional information on their professional experience and accomplishments. Since Richland did not purchase specialized software such as Compliance Assist to prepare the SACSCOC report, the team utilized readily available software and data from several areas rather than re-creating required information.

Student Appreciation for Faculty and StaffInnovator/Team Leader: Ambronita DouzartTeam Members: Council for Teaching and Learning Subcommittee–John Drezek, Adam Gordon, Christopher Manes, LiAnne Webster, Susan Wehe, and Mitzi WertherThe idea for “Thank You Cards for Faculty and Staff” was germinated and developed by the promotion committee of The Council for Teaching and Learning for Faculty Appreciation Week. The idea was to print thank-you cards and invite students to express thanks to faculty and staff members who touched their lives, understanding that when faculty members feel appreciated, they are motivated to excel in the classroom. When students heard of the “Thank You Card” project, many requested three or four cards. More than 270 cards were submitted to and delivered by the council. Faculty, staff, administrators, and students sent the council more than 100 positive comments to continue the project. The initiative was cost effective and eco-conscious – recycled paper was used to promote Richland’s GREEEN initiative.

Zina Gardner, Academic AdvisingAs assistant director of the Advising Center, Zina co-leads a staff of more than 40 people with ideas for innovation and change to serve Richland’s students. Colleagues say Zina models an excellent work ethic to all those who know her. She is timely, organized, and follows through on promises. Zina has directed the OAR (Orientation-Advising-Registration) process whereby new-to-college students are introduced to Richland and advised of classes to take. She helps coordinate the set-up of the schedules and rooms for these sessions. Zina also helps advise students on probation and guides them back to success, teaching them how to use resources and holding them accountable for fulfilling their contracts.

Dr. Gary John, The School of Learning Enrichment and Academic Development A faculty member at Richland since 1972, Gary teaches EDUC 1300 full-time and coordinates the EDUC 1300 Learning Framework faculty members. “As a teacher, Gary has taught Human Development classes and made many presentations for students to learn how to map their future,” writes his nominator, Lee Paez. “I know that for many years, Gary has met individually with each of his students in order to get to know them personally.” He has also served as a personal counselor, career counselor, and academic advisor. Gary’s other accolades include: being selected as an outstanding faculty member in 1983; coordinating Career Services; supervising counseling interns; teaching graduate counseling courses at Texas A&M Commerce, Amberton, and Argosy universities; and teaching the first master’s-level wellness course in Texas in 1979.

Developmental Math (DMAT) Faculty and Staff, The School of Learning Enrichment and Academic Develop-ment Team Leader: Thales GeorgiouTeam Members: Dr. Barbara Branum, NeKeith Brown, Eleanor Browne, Saeid Darabadey, Pat Ellens, Jerry Matlock, Judi Nam, Minkay Tinker, Dr. Sam Tinsley,

2012-2013 Jean Sharon Griffith Award Nominees

Dr. William Matter, The School of World Languages, Cultures, and CommunicationsFor more than 20 years, Bill has served as sponsor to Richland’s award-winning Parallax magazine. During that time he has encouraged creativity in students and provided them with the opportunity to become recognized through publication. Because of his guidance, Parallax has been recognized multiple times by the Texas Intercollegiate Press Association as the best college literary magazine in Texas, including earning the 2012 honor. He has received the Excellence in Teaching award, the “Feather in My Cap” award from Disability Services, and the Employee of the Month award. Bill has been a sponsor for three student organizations: a creative writing club, the Muslim Student Association, and the Computer Club. He has also served Richland as a police officer for 17 years. He is currently a police lieutenant.

Joey Yelverton, nominator of the DMAT team, writes, “I have heard current and former students mention how great their math teacher was at Richland and in a lot of these occasions they are talking about one of the full-time

DMAT teachers. Their energy and awesome ability to teach effectively encourages me to do my best so that I can keep up with the reputation they have developed.” DMAT instructors show their commitment to students by offering individual assistance on homework problems or test reviews. The DMAT team created the Center for Success in Math (CSM) to tutor students. Through the CSM, the team provides DVDs of course material and uses different teaching approaches (lecture, lab, and computer) to serve student needs.

Diana Urrutia, Multicultural Center/American English and Culture Institute/The School of World Languages, Cultures, and Communications (WLCC)Diana’s colleagues describe her as joyful, competent, diligent, compassionate, and honest. “She pursues every endeavor with energy, passion, and integrity,” writes Susan Barkley, her nominator. “While the epitome of a professional, she is at the same time playful and exuberant. She leads by example holding herself to the highest standards which in turn compels others to do their best.” Diana has served in numerous areas at Richland since 1994 including the Office of Student Life, the Multicultural Center, ESOL faculty, and coordinator of ESOL Listening/Speaking. Now, as associate dean in WLCC, she supervises the ESOL program including the Intensive Learning Communities, the American English and Culture Institute, and the Multicultural Center. Her experience in both student services and

instructional sectors guide her leadership and student-centeredness.

Scott Toups, The School of Learning Enrichment and Academic Develop-mentScott came to Richland in 2008. Scott serves as Richland’s women’s soccer coach, and he teaches P.E. classes. Scott’s nominator, Bill Neal, writes, “Scott’s willingness to address these issues and challenge these students has to be an energetic and consuming relationship. The self-confidence and self-esteem that Scott has imparted to each and every student are essential to their transition into lifetime skills and healthy living. His attention to each and every student is evident as he finds new and innovative ways to motivate them.” Scott’s other accolades include leading the Lady T-Ducks in 2009 to their third national NJCAA Division III championship. In 2010, the National Soccer Coaches Association of America named Scott the Central Region Coach of the Year.

Multicultural Center StaffTeam Leaders: Thuy Anh Nguyen and Ewa Worth, Team Members: Chris Chavers, John Drezek, Soheila Ghalambor, Maria Solis Houg, Ragina Paudyal, Thomas Adams, and the front desk staff

2012-2013 Jean Sharon Griffith Award Nominees

As a student in-take center, first impressions of the Multicultural Center (MC) are important. Diana Urrutia writes, “I am certain students encounter a welcoming environment and a staff waiting to assist them in their course of study. The staff not only provides guidance but also opportunities for students to become self-sustaining.” The MC advisors assess students’ needs by

providing them with various options and opportunities for learning the English language. One of the important innovations by the MC is a partnership with the American English and Culture Institute and ESOL Intensive Learning Community to create the ESOL Educational Proficiency Plan, which addresses the needs of repeaters. The plan partners international advisors, academic advisors, and instructors to determine the additional tutoring/student services needed to promote student success.

2011-2012 Full-Time Professional Support Staff Employee of the Year(Announced at the Annual PSS Banquet in December 2011)

2011-2012 Part-Time Professional Support Staff Employee of the Year(Announced at the Annual PSS Banquet in December 2011)

Zina Gardner, Professional Support Staff Full-time Employee of the YearAs the assistant director of Advising, Zina was instrumental in registration initiatives including the Mandatory New Student Orientation Initiative, which cut student waiting time by more than 50 percent during the fall 2011 registration cycle. Student ratings of the registration process soared. Zina’s work with Cindy Berry, to literally break down walls, created a new Group Advising room that resulted in further cutting student wait time. Zina’s colleagues admire her consistently positive attitude and warm, encouraging demeanor even during the busiest days. Whether serving on hiring committees or actively involved in the Achieving the Dream initiative, Zina gives her all to contribute to a successful outcome. Zina earned further distinction by being named the DCCCD PSS Full-time Employee of the Year in 2012.

Ora Howard, Professional Support Staff Part-Time Employee of the YearAs a part-time tutor in The Learning Center, Ora has made a big impact. She is known as a caring, dependable, and committed person who is welcoming and accepting of all students. Within a semester of presenting her first workshop, Ora was called upon to continue the Connections Workshops when the coordinator became ill. Under her leadership, the program is going strong. Her service extends beyond the campus to her church, a mission trip to the Philippines, and mentoring at the Dawson State Jail to help parolees adjust to re-entering society. Ora earned further distinction by being named the DCCCD PSS Part-time Employee of the Year in 2012.

2011-2012 Facilities Services Employees of the Quarter

William Martin (1st quarter)Born in Saint Louis, Mo., William joined the Air Force and retired after 20 years. He received an electrical/mechanical technology degree from the Community College of the Air Force. He earned a bachelor’s degree in trade industrial education from the University of Georgia, and then attended one year of graduate school. When he was finished with his studies, he spent the next 20 years in heavy construction with DFW A&A Walker Engineering and JMEG LP. In January 2010, William joined the Richland family as a journeyman electrician for the Operations department in Facilities Services.

Dennis Griffin (2nd quarter)A native Texan, Dennis has been at Richland since 1982 when he became a student in the Horticulture program. Dennis worked interior maintenance, including plumbing and landscaping. In 2002, he returned to Richland and completed his associate degree in ornamental horticulture. He became certified in greenhouse and nursery management and interior maintenance. Dennis continued his schooling until the program was discontinued in 2009. He then stayed

on with Facilities Services as a part-time horticulture technician. In March 2009, his position was expanded to a full-time position. He advanced to grounds foreman in 2010 and recently was named grounds coordinator.

Kristine Pham (3rd quarter)Kristine was born in Saigon, Vietnam, where she attended the Marie Curie School and the University of Vietnam. She came to the United States with her family in 1992 and received her citizenship in 2008. Even though Kristine is celebrating her 10th anniversary with the DCCCD, her career at Richland started in 1994 as a part-time student assistant working with Henry Preston in the A/V lab. From there she assisted in the TRIO/SOAR department and then in the mailroom. Kristine received an Associate of Science (Office Technologies) degree in 1998. In 2000, she was hired full time in the Printshop and worked there until it closed in 2008. At that time Kristine transferred to Facilities Services, where she met the challenges of working in a new environment and expanded her skills.

Silvano Saucedo (4th quarter)Silvano Saucedo joined Richland Facilities Services in April 1990 as a part-time employee. In August of that same year, he began his full-time career at Richland as a groundskeeper. Since then Silvano has diligently worked his way up to equipment operator. Silvano has proven himself to be a valuable member of the Richland Grounds department and his dedication is reflected in the beauty of our campus grounds.

Martha Hogan, Executive DeanThe School of Engineering, Business, and Technology (EBT)Martha began her career in the DCCCD as an adjunct mathematics instructor at North Lake in January 1997. That same year she became the full-time manager of the College Lab/LAN at Richland. Now 15 years and five other job titles later, as executive dean of EBT Martha enjoys the challenges of preparing students for the workforce through career and technical education or to pursue baccalaureate degrees. Her employees say the low employee turnover rate in EBT is a testimony to Martha’s leadership skills. Others praise her by saying, “Even when the solution is not exactly the one a staff member or student wants to hear, Martha has the unique ability to explain and justify her decision so that the recipient leaves feeling that he/she was treated fairly.”

Dr. Ray Canham, Executive DeanThe School of Mathematics, Science, and Health ProfessionsRay is known for his professional manner, quiet confidence, and ability to inspire others. “When the faculty and staff believe in their boss’s abilities, they work harder, they are happier, and everything runs smoother,” writes Bryan Gibbs, professor of geology and physics. “Dean Canham has our confidence because he embodies all of the Richland values. The most important way that he continuously improves Richland is not through new courses or higher enrollment, it is through the way that he inspires faculty and staff to improve. All of us are better and work to be better because we have a leader we trust and one in which we believe.” Ray began teaching at Richland as an adjunct instructor in 1977, while an assistant professor at SMU. He has served as professor, division chair and now executive dean. Ray also served as faculty and an administrator at Brookhaven and El Centro colleges.

Cindy Berry, DirectorAcademic AdvisingOverseeing a staff of more than 40 people, Cindy is known for leading with integrity, joy, and mindfulness. She is described as innovative, courageous, and hard-working. Cindy understands that the Advising Center impacts the way students view the whole institution, so she ensures that advisors are connected to and informed by departments across campus. She counsels advisors about the importance of their words and actions. Cindy spreads a message of “advising is teaching.” She believes in developmental advising in which advisors help students begin to consider how to dream, plan, and implement their goals. Cindy began her career at Richland in 1998 to fulfill the requirements for her licensed professional counseling certification. She became a part-time advisor that same year

and transitioned to full-time advising in 2000. After serving as interim director of advising for two years, she became the permanent director in 2004.

2012-2013 Administrator of the Year Nominees

Becky Jones, Associate DeanInformation Technology/The School of Engineering, Business, and Technology (EBT)Becky began at Richland as an adjunct instructor in 1980. She was hired as a full-time administrator for the Office Technology program in 1997. She received the Excellence in Teaching award in 2000. Becky has continued to expand her duties, serving now as associate dean in EBT. In 2011, Becky assumed the responsibilities of administrator of the Faculty Credentials Database. “Whether it is employing new technology or inventing innovative ways to improve processes, Becky is committed to responsible risk-taking in order to achieve excellent, reliable results,” writes her nominator, Janet James. “Her creativity in the development of the electronic compilation of the Faculty Credential Inventory was a

step-by step, responsible risk to ensure that the information was complete, permanently accessible, and safely retrievable for future on-campus access, as well as for convenient, manageable access by SACSCOC Off-Site Team reviewers.”

Andrew Tubbs, Dean Adjunct Faculty College Center & Evening/Weekend Support Services (ACCESS Center)As the dean of the ACCESS Center, Andy understands the essential role of adjunct faculty and makes every effort to meet their needs and requests. “Andy led the way for expansion and remodeling of the ACCESS Center to accommodate the expanding number of adjunct faculty members,” writes his nominator, Carol Kent. “He requested the space necessary to house adjunct faculty, providing a quiet room for grading and studying, offering offices for student consultation, acquiring more computers and office equipment, and even carving out a space for a coffee counter and refrigerator. His work has allowed instructors to be more productive and to focus their energies on meeting the needs of students.”

Andy’s career with the DCCCD began in 1984 as the education coordinator for El Centro’s Jail Education Program. He also served as El Centro’s recruiter, evening/weekend administrator, and admissions registrar/director. He transferred to Richland in 1999.

Celes Oppedahl, Associate DeanWorkforce TrainingCeles started at Richland as a case manager for the Richland Skills Training Department in 1992. She missed the opportunities in the corporate world and left Richland in 1998. Due to downsizing, Celes returned in 2001, as a part-time instructor. She became a full-time program administrator in 2002. Currently she is an associate dean of Workforce Training. Her employees say their weekly meetings and Celes’ willingness to hear discussion and new ideas make their department superior. “She makes sure we get the adequate training, rewards us on our job performance, and shows appreciation for our efforts,” writes Rosalie Conoly, her nominator. “Celes always has a positive way of interacting with our work group and making it fun. She allows a great degree of flexibility in how our goals are met

and treats us all fairly.”

2012-2013 Administrator of the Year Nominees

Tony Summers, Vice PresidentStudent DevelopmentAs Richland’s vice president for student development and the interim athletic director, Tony focuses on service to students and the surrounding community. As a graduate of a community college, Tony has dedicated his professional career to giving back to those professional and community pioneers who had the vision to establish student-centered services and programs at community colleges. His nominator, Cindy Berry, writes, “As the chief officer of discipline and enforcing the student code of conduct on the campus, Tony does an exceptional job of giving students his wealth of experience. He exemplifies the ThunderValue of Fairness by applying the rules with equity, but never judging....He is one of the calmest persons under pressure I have ever known in my 30 years of being in the work world.”

Diana Urrutia, Associate Dean The School of World Languages, Cultures, and Communications (WLCC)Diana’s nominators say she is a natural leader who knows the importance of strong leadership but also knows the importance of teaching leadership skills so others may lead and flourish in the work place. Colleagues say Diana’s leadership in the Multicultural Center and her ability to facilitate collaboration and understanding between the instructional and advising sides has greatly impacted student success. Diana has served in numerous areas at Richland since 1994, including the Office of Student Life, Multicultural Center, ESOL faculty, and coordinator of ESOL Listening/Speaking, and now as associate dean in WLCC, where she supervises the ESOL program including the Intensive Learning Communities, the American English and Culture Institute, and the Multicultural Center. Her experience

in both the student services and instructional sectors guide her leadership and student-centeredness. She holds a master’s degree from the University of Texas at Arlington.

Richland College2012-2017

Vision

Richland College will be the best place we can be to learn, teach, and build sustainable local and world community.

MissionThe mission of Richland College is teaching, learning, community building.

Richland College identifies and meets the educational needs, primarily of adults, in our principal geographic service area of northeast Dallas, Richardson, and Garland, Texas. To this end, Richland College offers courses, programs, and services to empower students to achieve their educational goals and become lifelong learners and global citizens, building sustainable local and world community. We empower employees to model excellence in their service to students, colleagues, and community.

ThunderValuesRichland College affirms these values for our learning and work together:

Integrity: We speak and act truthfully, without hidden agendas. We admit our mistakes, say when we do not know, and honor our commitments. We avoid silence when it may mislead; we seek root causes and solve problems.

Mutual Trust: We value students and employees as whole persons—sharing perspectives, valuing and accommodating both differences and commonalities, assuming our motives are trustworthy.

Wholeness: We believe whole people best learn, teach, serve, lead, and build community. Thus, our programs, services, and facilities nurture our unified mind-spirit-body and the emotional and intellectual intelligence requisite for meaningful lives.

Fairness: We treat students and employees justly and expect the same in return—applying rules with equity, giving all the benefit of the doubt, and providing both compassionate support and challenge for individual success.

Considerate, Meaningful Communications: We share information, ideas, and feelings—listening carefully, speaking forth-rightly, respecting diverse views, participating productively in dialogue and conversations. We welcome paradox and ambi-guity as we move toward consensus.

Mindfulness: We respect silence, using it for reflection and deeper understanding—not immediately filling silence with words after someone has spoken. We rush not to judgment but turn to wonder what was intended or being felt. Next, for clarity, we ask honest, open questions of ourselves and others.

Cooperation: We work with students and employees to achieve common goals—looking beyond self-interests. We offer both support and challenge, remain helpful and forgiving in difficult situations, help build consensus toward positive results, and help one another shape meaningful lives.

Diversity: We value and encourage diversity, in its many dimensions, intercultural competence, originality, and vision— appreciating and cultivating both local and world community.

Responsible Risk-Taking: Inspiring students and employees to innovate, expecting follow-through with creative ideas that work, we respond well to challenges, considering our actions carefully. Although uncertainties remain, we move forward despite possible criticism.

Joy: We value laughter, play, love, kindness, celebration, and joy in our learning and work—taking our learning and work seriously and ourselves lightly.

Core Competencies

Emerging Core Competencies

•Student engagement•Student retention and persistence•Student success•Service excellence

- Values-inspired culture - Agility and Innovation - Strategic performance improvement - Seamless transitions for lifelong learning - Development and engagement of faculty and staff - Sustainable community building •social equity and justice •economic viability •environmental vitality

Priority #1 - Identify and meet community educational needsPriority #2 - Empower all students to succeedPriority #3 - Empower all employees to succeed Priority #4 - Ensure institutional effectiveness

Strategic Planning Priorities