1

Fall 2015 – Spring 2016

‘Graduation Begins Today’ This belief resonates throughout CSULB. It is our goal and commitment in Universi-ty Housing to provide a safe, well-maintained living-learning environment to sup-port your student’s path to academic success and personal growth. In the following pages, you will find information to assist you in your role as a col-lege parent and to link you to your student’s life here with Housing and Residential Life. It is our hope that it will ease your mind knowing that we have programs and procedures in place for your student’s safety, well-being and success. Here are three websites in particular that you will find very helpful: The Housing and Residential Life Website: housing.csulb.edu

Also, under Information for Residents, you will find our Handbook that outlines the rules and regulations governing student life in the residential colleges.

Parent and Family Website: csulb.edu/parents Suggested Reading: http://youngadults.about.com/od/parentinggrownups/a/

lettinggo.htm Welcome and thank you for joining us at the Housing Orientation Program for par-ents and families. The role of the family in supporting student success will never end; it only changes—and we are here to help through the process. We look forward to being a vital partner in your student’s success!

Housing and Residential Life Mission Statement The Office of Housing and Residential Life at California State University, Long Beach recognizes that learning takes place both in and out of the classroom. We create inclusive communities that foster student health and wellness, personal and social development, academic excellence and good citizenship. In collaboration with our campus partners, we are responsive to the needs of our residents and clients, and endeavor to provide high quality service. We are committed to a clean, well main-tained, safe and secure environment for the comfort and protection of students, faculty, staff and guests.

To realize our goal and commitment to provide a safe, well-maintained living-learning environment to support your student’s path to academic success and personal growth:

We in University Housing and Residential Life...

Make our residents’ safety and security priority one. Will treat each and every resident personally and with respect. Are dedicated to help our residents grow and develop skills in the areas of aca-

demics, diversity, service and leadership in the community. Will assist residents in addressing issues and conflicts in their living community Will hold our residents responsible for their actions within the community. Will hold our residents accountable to the regulations in the Housing Hand-

book that governs acceptable behavior and outlines the conduct process. Will protect our residents’ privacy. We will not share any information about the

Getting Involved in the Residential Colleges

Research shows that getting involved will dramatically increase the likelihood of academic success and personal growth! We provide many opportunities for residents to connect in each Residential College and in the department. A few ways to get involved are:

Program Board: Do you like event planning and community development? This student organization is charged with putting on large-scale events for the entire residential population!

The College Senate: Think high school student government—but on a whole new level! Each Residential College has a Senate that represents its residents, advocates for change, and creates great programming opportunities

Behind each successful resident… Is a dedicated team of Resident Assistants Computer Techs Assistant Coordinators Residential College Coordinators Academic Live-In Staff Housing Office Staff Custodial Staff Maintenance Staff Associate Directors Director, Housing and Residential Life

YOU! … that aids in your students’ transition to college and living on campus. We all work together to make the experience the best it can be. Residents should always feel comfortable coming to anyone on the team with questions, concerns, problems, or just to talk!

Counseling and Psychological Services

(CAPS) 562-985-4001

To help students meet the personal challenges associated with identifying and accomplishing academic, career, and life goals. CAPS services include short-term counseling for individuals, group counseling, career development counseling, referral services, psycho educational workshops, and crisis intervention.

Student Health Services 562-985-4771

Provides medical services, preventative health and health education programs to registered students.

Disabled Student Services 562-985-5401

Assists students with disabilities as they secure their university degrees at California State University, Long Beach.

Additionally, the University offers many resources, including:

Success is a TEAM effort!

How to Contact Us In case of an emergency, students can contact the Resident Assistant or dial 911 from any campus or cell phone to be connected to University Police for immediate assistance.

College Service Centers: Open daily during the academic year (10 a.m.— 10 p.m.)

Beachside College 562-985-3032

Hillside College 562-985-5161

Parkside College 562-985-4990

Collect calls cannot be accepted at the College Service Centers under any circumstances

Central Housing Office: Open Monday—Friday (8 a.m.— 5 p.m.) Phone: 562-985-4187 Website: housing.csulb.edu Address: Housing and Residential Life California State University, Long Beach 1250 Bellflower Blvd, MS 8701 Long Beach, CA 90840-8701

Residence Hall Addresses: Beachside College 4835 E Pacific Coast Hwy, Long Beach, CA 90804 Hillside College 5851 Beach Dr., Long Beach, CA 90815 International House 5854 Beach Dr., Long Beach, CA 90815 Los Alamitos Hall 5859 Beach Dr., Long Beach, CA 90815 Los Cerritos Hall 5855 Beach Dr., Long Beach, CA 90815 Parkside College 1601 Earl Warren Dr., Long Beach, CA 90815

Mail is delivered to the College Service Centers each day and put in the resident’s mail box. Stu-dents have keys to their mailboxes (given to them during move-in). Oversized mail is held at the

College Service Center. You resident will receive a note in their mailbox to pick it up.

Important Dates 2015-2016 August 23: First meal served: Brunch August 24: Fall 2014 Classes begin September 1: Housing Payment Due September 7: Labor Day Holiday - Campus Closed September 25: Deadline for Proof of Meningitis Vaccine October 1: Housing Payment Due November 2: Housing Payment Due November 3: Request to Vacate/Transfer Begins November 11: Veterans Day Holiday - Campus Closed November 16: Spring 2016 Housing Applications Available November 20: Last day to request to Vacate/Transfer November 23-25: Fall Break (No classes –Campus Open) November 25: Last meal before Thanksgiving Holiday: Lunch November 26-28: Thanksgiving Holiday: Campus Closed November 30: Meal services resume: Breakfast November 30: Winter Break Licensing available - Early Bird Rate December 1: Housing Payment Due December 2: Meal Plan Change Request available December 9: Last day of class instruction December 10-16: Final Examination week December 14-16: Winter Break Licensing available - Full Price December 16: Last day to request meal plan changes December 16: Last meal before Winter Break: Lunch December 16: Residents not licensed to stay during Winter Break must vacate December 25-31: Campus Closed January 1: NO Housing Payment Due January 1: Campus Closed January 17: Residents may return to halls after Noon January 18: Martin Luther King Jr. Holiday - Campus Closed January 19: First meal of Spring Semester: Breakfast January 19: Spring 2016 classes begin February 1: Housing Payment Due February 15: President's Day Holiday - Campus Open March 1: Housing Payment Due March 7-18: Spring Break Licensing available - Early Bird Rate March 21-25: Spring Break Licensing available - Full Price March 25: Last meal before Spring Break: Lunch March 25: Residents not licensed to stay during Spring Break must vacate March 28-April 1: Spring Break - No classes March 31: Cesar Chavez Day - Campus Closed April 1: Housing Payment Due April 3: Students may return to halls after Noon April 4: Meal service resumes: Breakfast May 2: Last Housing Payment Due May 9-13: Final Examination Week May 13: Last meal of semester: Lunch May 13: All residents must vacate the halls by 5pm May 17-20: Commencement Week

Payments It is the student’s responsibility to make their Housing payment on time. A late fee will be assessed if not paid by the due date. Stu-dents should always check their MyCSULB account for amounts due. No payment invoices are sent out.

Payment Options Payment in Full: Full cost of housing for the entire academic year

Generally speaking, if you are using Financial Aid to pay for housing, you will not be able to select the payment in full option, because financial aid is dis-tributed across two semesters instead of one lump sum at the beginning of the academic year.

Installment Plan: Eight equal monthly payments September 1, 2015 October 1, 2015 November 2, 2015 December 1, 2015 February 1, 2016 March 1, 2016 April 1, 2016 May 2, 2016

Making the Payments

Online, using E-check Credit Card (AmEx, Discover or MasterCard). A 2.9% convenience charge

is assessed. 2. In person, by the resident, at

Central Housing Office (checks only) University Cashier’s Office at Brotman Hall (personal checks, cashier’s

check, and Debit Card) A Payment Card must accompany the payment. Payment Cards are

available in the Housing Office and online at housing.cuslb.edu We encourage parents and families to send the payments to their student to have

the student make the payment to their account.

Payments must be received by the due date! Payments

will gladly be accepted earlier than this date.

Frequently Used Terms

Channel 3 The Residence Hall television station. Go here for the latest movies. During a campus emergency, messages to the stu- dents will post on this station. Computer Techs Information technology residents readily available to assist with computer and television questions and problems. Coordinators Professional live-in staff charged with the general oversight of the Residential Colleges. They oversee the graduate student Assistant Coordinators, Resident Assistants, and the College Service Centers. Faculty in Residence Faculty who live in the Residential Colleges. They offer tutor- ing, academic advisement, and educational programming. Faculty in Residence also offer residents an opportunity to interact with faculty outside of the classroom setting. FERPA Family Educational Rights and Privacy Act of 1974. Under this act, the University must honor a student’s legal right to priva- cy. Once a student is enrolled, only he/she has access to all of his/her educational records maintained by the University. LLCs Living Learning Communities. These specific areas within each Residential College are designed to create unique academic opportunities that connect to specific academic programs at the University. Program Board A student organization charged with creating large-scale events that promote community development, tradition and campus pride. RAMs Residential Academic Mentors. These graduate students aca- demically mentor students, provide academic assistance, work to create academic programming and help build a culture of academic success within the Residential Colleges. Resident Assistants University students who live on each floor or wing of the resi- dence halls. RAs are trained to answer questions, give advice, handle emergencies, keep students informed and get them involved. Residential College Living environments designed to help facilitate community engagement, academic success, personal development and intercultural exposure. Senate A student organization charged with representation, advocacy, and community development. Each Residential College has its own Senate.

Helpful Hints There are many things that students wish their families had known during their first year in College. Here is a list of helpful tips for working with your transitioning student:

It doesn’t take just one day for the check to get here It’s not the end of the world if I don’t call you everyday Home cooked food is much appreciated and care packages are fun to receive Surprise visits are not fun Your student’s major may change a few times They won’t come home every weekend The adjustment between high school and College is not easy Four classes is a lot to take on Don’t call too early—they may be sleeping Let them live on their own and learn from their mistakes Sending money via bank account is a great idea (direct deposit) Laundry money is greatly appreciated Your student is going to change Co-curricular activities stimulate learning, not detract from it Learn your student’s schedule so you don’t call while they’re in class Finals “survival kits” are great Mail is great to receive They still love you and need your support but they am trying to be independent They can do things on their own If they don’t answer their phone, don’t assume they’re partying—They’re not

always in their room There are also many things families wish they knew before their student began College. Storage containers are extremely valuable (consider under bed storage) It is better to provide support and a listening ear rather than your solutions Sending gift cards and certificates for local grocery stores are not only a nice

surprise, but useful too It feels great when your student solves a problem on their own You’re not the only one to feel lonely Grades aren’t the most important indication of success—what a student actual-

ly learns is much more important Just being available to talk, rather than calling and emailing all the time allows

for more freedom and growth Your student leaving for College does not mean the end of your relationship,

just a natural evolution of it to something more mature and reciprocal

2015-2016 Weekly Schedule

Time Monday Tuesday Wednesday Thursday Friday

8 a.m.

9 a.m.

10 a.m.

11 a.m.

Noon

1 p.m.

2 p.m.

3 p.m.

4 p.m.

5 p.m.

6 p.m.

7 p.m.

8 p.m.

9 p.m.