Fall 2019 and Spring 2020

American Standard Training Schedule

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Fall 2019/ Spring 2020 Ferguson HVAC Training Schedule

American Standard Dealer Program Technical Classes Page

AC Fundamentals - 8hr 2

Air Handler – American Standard Product Line - 4hr 3

CFC Review and Test - 4hr 4

Gas Furnace Fundamentals - 8hr 5

Gas Furnace – American Standard Product line - 4hr 6

Heat Pump Fundamentals – 8hr 7

Precedent & Voyager Burners and Relia Tel Controls – 8hr 8

Variable Speed AC/HP Certification with Service and Diagnostics – 8hr 9

American Standard Zoning and Nexia controls - 8hr 10

American Standard Dealer Program Business Classes for Fall 2019

DRIVE - Developing Referrals In Value Experiences 11-12

GROW – Generating Results On Your Work 13-14

Registration information 15

Class location information 16

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

AC Fundamentals & Trouble Shooting - $150.00 8hr

This class will cover the 14 SEER to 17 SEER line up from American Standard

Class participants should have base knowledge of AC units. The content is designed for Jr. service techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course veteran techs and installers.

After completing this course, participants will be able to:

• Identify all components of the AC system and their purpose • Understand what tools are needed and how to use them • Sequence of operation of an AC system • Refrigerant Cycle • Installation of an AC system • Air flow adjustment by static pressure • Control wiring / Accessory wiring • Trouble Shooting Constant torque and ECM motors • Service and Testing

This class is eligible for 8 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Christiansburg May 5, 2020 8:00 am -5:00 pm Paul Hale Sr. Lynchburg May 6, 2020 8:00 am -5:00 pm Paul Hale Sr. Charlottesville May 7, 2020 8:00 am -5:00 pm Paul Hale Sr. Chesapeake May 12, 2020 8:00 am -5:00 pm Paul Hale Sr. Richmond May 14, 2020 8:00 am -5:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Air Handler -American Standard product Review - $75.00 4hr

This class will cover the American Standard Air Handlers

Class participants should have base knowledge of AC units. The content is designed for Jr. service techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course veteran techs and installers.

Course to cover:

• TEM4 • TEM6 • TAM4 • TAM9 • Installer Set Up • Electric Strip Heaters • Air flow adjustment by static pressure • Control wiring / Accessory wiring • Trouble Shooting Constant torque and ECM motors • Service and Testing

This class is eligible for 4 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Charlottesville October 18, 2019 1:00 pm -5:00 pm Paul Hale Sr. Christiansburg October 23, 2019 1:00 pm -5:00 pm Paul Hale Sr. Lynchburg October 24, 2019 1:00 pm -5:00 pm Paul Hale Sr. Richmond October 25, 2019 1:00 pm -5:00 pm Paul Hale Sr. Chesapeake October 31, 2019 1:00 pm -5:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

CFC Review and Testing - $150.00 4hr

This is a review of the ESCO study guide for the EPA 608 CFC certification test. The student is required to have studied the Guide before coming to this class and test. You may request a copy of the study guide from Paul.hale2@ferguson.com . You can also download direct from https://www.escogroup.org/ click on Certifications > click on EPA Section 608 Certifications > Simple preparatory manual > you could also direct the student to this site and do practice test by clicking Free practice exams.

EPA regulations (40 CFR Part 82, Subpart F) under Section 608 of the Clean Air Act require that technicians who maintain, service, repair, or dispose of equipment that could release ozone depleting refrigerants into the atmosphere must be certified. Starting on January 1, 2018, this requirement will also apply to appliances containing most substitute refrigerants, including HFCs. Technicians are required to pass an EPA-approved test to earn Section 608 Technician Certification. The tests are specific to the type of equipment the technician seeks to work on. Tests must be administered by an EPA-approved certifying organization. Section 608 Technician Certification credentials do not expire.

Location Dates Class Times Instructor Christiansburg September 18, 2019 8:00 to 12:00 Paul Hale Sr. Lynchburg September 20, 2019 8:00 to 12:00 Paul Hale Sr. Charlottesville October 2, 2019 8:00 to 12:00 Paul Hale Sr. Richmond October 4, 2019 8:00 to 12:00 Paul Hale Sr. Chesapeake October 9, 2019 8:00 to 12:00 Paul Hale Sr. Christiansburg February 20, 2020 8:00 to 12:00 Paul Hale Sr. Lynchburg March 12, 2020 8:00 to 12:00 Paul Hale Sr. Newport News March 19, 2020 8:00 to 12:00 Paul Hale Sr. Richmond April 2, 2020 8:00 to 12:00 Paul Hale Sr. Charlottesville April 23, 2020 8:00 to 12:00 Paul Hale Sr. Chesapeake May 13, 2020 8:00 to 12:00 Paul Hale Sr.

The review class is included in the American Standard Dealer program. $75.00

The test however is not included in the American Standard Dealer program. $75.00

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Gas Furnace Fundamentals & Trouble Shooting - $150.00 8hr

This class will cover the 80 & 90 percent furnace line up from American Standard and Ameristar

Class participants should have base knowledge of gas furnaces. The content is designed for Jr. service techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course veteran techs and installers. Includes handouts.

After completing this course, participants will be able to:

• Identify all components of the furnace and their purpose • Understand what tools are needed and how to use them • Sequence of operation of the furnaces • Installation of the furnace • Air flow adjustment by temperature rise and by static pressure • Gas valve adjustment both single and 2 stage • LP kit installation and Gas valve adjustment • Control wiring / Accessory wiring • Trouble Shooting Constant torque and ECM motors • Service and Testing

This class is eligible for 8 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Christiansburg November 5, 2019 8:00 am -5:00 pm Paul Hale Sr. Lynchburg November 6, 2019 8:00 am -5:00 pm Paul Hale Sr. Charlottesville November 7, 2019 8:00 am -5:00 pm Paul Hale Sr. Richmond November 12, 2019 8:00 am -5:00 pm Paul Hale Sr. Chesapeake November 13, 2019 8:00 am -5:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Gas Furnace – American Standard product line - $75.00 4hr

This class will cover the 80 & 90 percent furnace line up from American Standard and Ameristar

Class participants should have base knowledge of gas furnaces. The content is designed for Jr. service techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course veteran techs and installers. Includes handouts.

Course to cover:

• S8B1 • SX81/SX82 • S9B1 • S9V2 • S9X1/ S9X2 • Air flow adjustment by temperature rise and by static pressure • Gas valve adjustment both single and 2 stage • LP kit installation and Gas valve adjustment • Control wiring / Accessory wiring • Trouble Shooting Constant torque and ECM motors • Service and Testing

This class is eligible for 4 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Charlottesville October 18, 2019 8:00 am -12:00 pm Paul Hale Sr. Christiansburg October 23, 2019 8:00 am -12:00 pm Paul Hale Sr. Lynchburg October 24, 2019 8:00 am -12:00 pm Paul Hale Sr. Richmond October 25, 2019 8:00 am -12:00 pm Paul Hale Sr. Chesapeake October 31, 2019 8:00 am -12:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Heat Pump Fundamentals & Trouble Shooting - $150.00 8hr

This class will cover the 14 SEER to 17 SEER line up from American Standard

Class participants should have base knowledge of Heat Pumps. The content is designed for Jr. service techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course veteran techs and installers. Includes handouts.

After completing this course, participants will be able to:

• Identify all components of the Heat Pump and their purpose • Understand what tools are needed and how to use them • Sequence of operation of a Heat Pump • Refrigerant Cycle • Defrost Cycle • Installation of a Heat Pump • Air flow adjustment by static pressure • Control wiring / Accessory wiring • Trouble Shooting Constant torque and ECM motors • Service and Testing

This class is eligible for 8 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Christiansburg September 17, 2019 8:00 am -5:00 pm Paul Hale Sr. Lynchburg September 19, 2019 8:00 am -5:00 pm Paul Hale Sr. Charlottesville October 1, 2019 8:00 am -5:00 pm Paul Hale Sr. Richmond October 3, 2019 8:00 am -5:00 pm Paul Hale Sr. Chesapeake October 8, 2019 8:00 am -5:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Precedent & Voyager Burners and Relia Tel Controls - $250.00 8hr The ReliaTel control system is the heart of the Precedent 3-10-ton, Voyager 12.5 to 25 ton, and Odyssey Split 7.5 to 20 ton. The control system is reliable and surprisingly simple. This class will give you familiarity with the system and understand how to troubleshoot it. Topics covered include: ReliaTel advantages RTRM with Zone Sensors Conventional Thermostats RTRM operation and troubleshooting Diagnostics RTRM default operation Zone Sensor operation Ignition Control operation Power burner operation Economizer Module operation Low ambient mechanical cooling Heat Pump demand defrost Supply Air Tempering Dehumidification with Hot Gas Reheat CO2 sensing controls Wiring diagrams Troubleshooting And more! After this class, you will be more confident and accurate in your troubleshooting. Attendees for this class should have some knowledge of The Relia Tel controls. Books Provided: Service Diagnostic manual, Power Burner manual, handouts

Richmond VA October 15, 2019 8:00 am – 5:00 pm Rick Blank Lynchburg VA October 16, 2019 8:00 am – 5:00 pm Rick Blank

Charlottesville VA October 17, 2019 8:00 am – 5:00 pm Rick Blank

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

Variable Speed AC/HP Certification with Diagnostics - $75.00 8hr

This class is designed to help you understand how to properly design, apply and install the Variable Speed system. To help the sales man with understanding that up grading to zoning may be require on systems larger than 3 ton.

This class is required for anyone who is involved selling, installing and servicing this system. This includes Salesman, Installers, Maintenance techs, Service techs

In this course, we will cover the following topics:

• Variable Speed Introduction • Application • Safety • Installation • Controls • Configuration • Commissioning • Sequence of Operation • Protection Algorithms • Troubleshooting • Software Upgrade • Expectations • Post Course Knowledge Check

This class is eligible for 8 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Christiansburg February 19, 2020 8:00 am -5:00 pm Paul Hale Sr. Lynchburg March 11, 2020 8:00 am -5:00 pm Paul Hale Sr. Newport News March 18, 2020 8:00 am -5:00 pm Paul Hale Sr. Richmond April 1, 2020 8:00 am -5:00 pm Paul Hale Sr. Charlottesville April 22, 2020 8:00 am -5:00 pm Paul Hale Sr.

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Fall 2019/ Spring 2020 Ferguson HVAC Technical Training Schedule (continued)

American Standard Zoning and Nexia Controls - $150.00 8hr Come and experience the American Standard Zoning system. During this class the class participants will be building a live Zoning system with a TAM9 air handler, 1050 controller, 940, controller, zone panel and relay panel. Students will wire, start up, program and trouble shoot the system.

Class Participants to include:

Installers, Service Tech, Maintenance tech Comfort Specialist

After completing this course, participants will be able to:

• Install AZON1050 and program • Install AZON940 /AZON1040 and address the control • Install ZSENS930 wireless sensor and connect to the 1050 • Install AccuLink Zone control • Install Relay Panel • Install a 2-wire sensor • Properly wire components • How to use the COM lights to trouble shoot common startup problems • How to control humidifier, dehumidifier, fresh air systems • Understand why we don’t use bypass dampers • Understand your max number of zone dampers base on your equipment selection. • ACONT724 Nexia control • ACONT824 Nexia control • ACONT850 Nexia control

This class is eligible for 8 hours of NATE Continuing Education Credits

This class is included in the American Standard Dealer Program

Location Dates Class Times Instructor Christiansburg February 18, 2020 8:00 am -5:00 pm Paul Hale Sr. Lynchburg March 10, 2020 8:00 am -5:00 pm Paul Hale Sr. Newport News March 17, 2020 8:00 am -5:00 pm Paul Hale Sr. Richmond March 31, 2020 8:00 am -5:00 pm Paul Hale Sr. Charlottesville April 21, 2020 8:00 am -5:00 pm Paul Hale Sr.

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Fall 2019 Ferguson HVAC Business Training Schedule

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Fall 2019 Ferguson HVAC Business Training Schedule (continued)

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Fall 2019 Ferguson HVAC Business Training Schedule (continued)

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Fall 2019 Ferguson HVAC Business Training Schedule (continued)

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Fall 2019/ Spring 2020 Ferguson HVAC Mitsubishi Training Schedule

Important: All Classes must be registered online How to register on line Ferguson training classes

1. Go to https://lyonconklin.fergusonhvac.com 2. Type in your zip code & select your nearest branch. (Please understand – you must

complete these steps for the site to place you in your region and for you to be able to view and register for classes.

3. Hover over the “TRAINING AND EVENTS” at the top of the page, when the drop-down box appears, click on ‘TRAINING”

4. From there, you will see a page that lists upcoming Sales & Business & Technical Training classes

5. You will see 2 boxes titled “All Categories” and “All Regions” on the upper-right side. Click on these to narrow your search for the classes you are looking for.

6. Once you find the class that you would like to register for’ click on the class name. This will bring you back to a page with a brief class description and a list of class locations, dates, and times. Click the Blue box labeled “SING UP” next to the correct location, date of the class you wish to attend,

7. Once you click “SICN UP”, you will be prompted to enter your information as well as the attendee’s information. Once you click “SIGN UP” under the online form, it will say “Registration Complete!” and this confirms your registration. YOU WILL NOT GET A CONFORMATION EMAIL!

8. Please put the date and times on your calendar for your record of the class.

Class payment process.

1. If you are in the American Standard Dealer program, then the class will be billed to the training budget for your program. Bronze, Silver, Gold, Platinum

2. If you are in the Mitsubishi Dealer program, then you can send 2 techs to each class as space is available

3. For all other billing will occur after the class is complete. 4. COD Customers will need to send a check / credit card with the tech to pay at time of the

class.

Cancellation Policy: Class Cancellation must be made 3 days in advance of the class being held. Some of the classes Especially the Mitsubishi has limited seats and sometimes have a waiting list. We need this to be able to have time to allow someone else to fill the seat. No shows will be billed $50.00 per person to your account Not covered by Dealer Program.

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Fall 2019/ Spring 2020 Ferguson HVAC Training Schedule (continued)

Training offered at these Ferguson HVAC locations:

Charlottesville, VA 1180 Seminole Trail

Charlottesville, VA 22901 (434) 589-0855 Max class size 24

Chesapeake, VA 1416 Kelland Dr.

Chesapeake, VA 23320 (757) 494-3715 Max class size 24

Christiansburg, VA 1700 Parkway Dr

Christiansburg, VA 24073 (540) 381-2479 Max class size 16

Lynchburg, VA 2104 Graves Mill Road

Forest, VA 24551 434-316-9701 Max class size 12

Newport News, VA Ferguson Show Room 12470 Jefferson Ave.

Newport News, VA 23602 (757) 509-6850 Max class size 32

Richmond, VA 2511 Brittons Hill Road Richmond, VA 23230

(804) 353-2242 Max class size 40

Food Provided: Half day classes will be provided snacks and drinks. Full day classes will have lunch, drinks and snacks. Please contact Paul Hale Sr. (804-640-5155) email (paul.hale2@ferguson.com) for any dietary considerations at least 2 weeks in advance. Questions: Contact your Territory Manager or call Paul Hale Sr. (804-640-5155) email (paul.hale2@ferguson.com).