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PRESENTATION CATALOG

For the safety of your employees and our presenters as we move through the re-

opening process, all presentations will be available virtually, and select presentations will be available in-person, depending on the presenter and local safety guidelines.

NEW Presentations for

Managers and Supervisors: Leading Change

Creative and Critical Thinking

FALL 2021 — WINTER 2022

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CONTENTS

Table of Contents

Planning a Presentation ..................................................................... 3

Orientations and Supervisory Trainings ...............................................5

Employee Enrichment Seminars

Workplace Skills ........................................................................8

For Managers ................................................................8

For Employees ............................................................. 11

Employee Education ................................................................ 13

Workplace Safety .................................................................... 16

Stress Reduction ...................................................................... 17

Activity and Engagement ........................................................ 18

Compliance and Ethics Trainings ....................................................... 19

Community Resource Seminars ........................................................ 22

To coordinate a presentation, please call 716.681.3400 or e-mail contacteap@cfsbny.org 3

PLANNING A PRESENTATION

A Guide to Presentation Credits

C&FS EAP utilizes a credit system that will allow you to flexibly manage your presentation needs. C&FS EAP offers four (4) Presentation Credits per contract year.* Each Employee Enrichment Seminar utilizes one (1) Presentation Credit. Other presentation credit utilizations will vary. Please see presentation description or speak with an EAP staff member for additional information.

*If you organization has a custom contract, please call EAP with any questions on available presentation credits.

Compliance and Ethics Training Offerings

C&FS EAP distinguishes Employee Enrichment Seminars from Compliance and Ethics Trainings. Employee Enrichment seminars will continue to focus on general interests, employee education and workplace skill build-ing. Compliance trainings focus on workplace guidance around policy, procedures and regulations, and Ethics Trainings promote awareness of ethical practices in the workplace. Compliance and Ethics trainings may be cus-tomized to an organization’s specific policies and proce-dures.

Our Compliance and Ethics Trainings are largely designed to prevent problems before they start and include topics such as LGBTQ Cultural Competency training, Reasonable Suspicion, and a range of safety-related trainings.

Please note: EAP is not providing Sexual Harassment training at this time . Our Senior Counseling staff are available for consultation to discuss the specific needs of your organization at any time. We would be happy to share tools and community resources to best serve your organization. •

Presentations Platform Options

Virtual: C&FS will coordinate scheduling the

presentation and will provide the virtual platform.

In-person: When possible, C&FS EAP will coordinate in-

person trainings on-site at your facilities. We will co-

ordinate scheduling and communicate necessary safety

protocols.

Planning ahead

Review your presentation needs annually.

Consider meeting times that are already on the calendar, such as staff meetings.

Consider annually scheduling your presentations for the entire year.

Determine appropriate presentations for your employee needs. EAP staff is available to assist you in identifying the most appropriate and relevant topics based on your specific circumstances. Flyers with additional information on them are available to you for each presentation.

Scheduling Orientations and Supervisory Trainings

As you review your organization’s presentation needs, consider scheduling orientations and Supervisory Training. C&FS EAP present regularly scheduled general ori-entations and supervisory trainings, open to all EAP mem-bers, or you may schedule orientations and supervisory spe-

cifically for your staff. Orientations are recommended on an annual basis. Please see page 10 in this catalog for more details.

Preparing for Your Presentation

The presenter will be in touch with the EAP Liaison to coordinate handouts and other materials that may be needed.

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Scheduling Your Presentation

Once you have selected relevant presentations, you may call or e-mail your request to EAP staff. Requests for presentations should be received at least 30 days in advance of the proposed event date.

In addition to the presentation title or topic, please provide the following information:

Preferred date and time (provide options when possible)

Estimated number of participants

If this is mandatory for employees, will the organization need EAP to collect attendance data?

Confirming Your Presentation

EAP staff will confirm presentation upon scheduling and again a week before the event. EAP staff will reach out if any additional information is needed.

Rescheduling or Cancelling Your Presentation

We understand that, sometimes, plans change. If you need to reschedule or cancel a presentation, contact EAP immediately; we will assist you in rescheduling your presentation. If you cancel or reschedule at least 14 days prior to the event, you will retain that presentation credit(s) to use during your contract year; presentations cancelled or rescheduled less than 14 days prior to the event will be counted as utilized in the same manner as if the event was held. Please contact EAP with any questions about this policy.

What to Expect at Your Presentation

If EAP is hosting the presentation on our virtual platform, EAP staff will send the registration link to the host organization. If the organization is hosting the presentation on an internal platform, we ask that you provide the link to EAP at least one week prior to the event. EAP staff or presenter will provide a very short benefit review to begin the presentation.

Presentation FAQ

Am I guaranteed the presentation I select?

Our goal is to deliver the presentation of your choice by an expert in that topic. To do this, we work with a wide range of accomplished, independent professionals who are knowledgeable in their respective fields. We cannot guarantee a certain presenter’s availability, but we will work with you to find an alternate presenter, date or presentation that will meet your needs.

Can I schedule more than one presentation for the same day?

Yes, depending on the presenters. Your presentation benefit is flexible. You can host more than one presentation in the same day or back to back, the same presentation multiple times, or all of your available presentations at once (at a health or development day, for example). Contact EAP if you need assistance in determining the best way to deliver your presentations.

Are all presentations one hour in length?

All employee enrichment seminars are designed to be one hour. For selected seminars, if you need something more in depth or shorter in length, we can work within 30-45 minute time constraints; however, it will still utilize one full presentation credit.

Compliance trainings and certain safety trainings may range from 1 hour to 2 hours, depending on the speaker and topic.

Can I purchase additional Presentation Credits?

If you would like to purchase additional Presentation Credits, your request will be subject to our current billable rate (ask your EAP team for details) and will be accommodated when possible.

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Orientations and Supervisory Training Orientations and Supervisory Training do not utilize ANY Presentation Credits. We provide these to you as part of your EAP benefit.

To schedule an orientation or supervisory training, please call 716.681.4300 or e-mail contacteap@cfsbny.org 6

ORIENTATIONS &

SUPERVISORY TRAININGS

EMPOWER Your Employees

with Program Orientations

Suggested length: 10-20 minutes. Orientation is the key to your EAP’s success:

It increases your participation rate

It builds the overall value of your

investment

It gives greater visibility to important

employee benefits

Our EAP orientation:

Promotes EAP benefits personally

Includes relatable stories about how

others are using EAP

Gives employees the opportunity to ask

questions of their EAP representative

EMPOWER Your Managers

with Supervisory Training

Suggested length: 45 minutes-1 hr. Your managers will learn strategies and practical

information about using EAP services as a tool to

more effectively manage people, including:

What EAP services are available to

supervisors, employees and

family members

Discussion about providing assistance for

distressed employees

Developing resilience in your

employees, team and organization

How to have a constructive

conversation about sensitive subjects

Types of EAP referrals and

Confidentiality

We recommend annual orientations for your staff. We recommend that those in a supervisory role, leadership, human resources staff, and those involved with developing policies and procedures attend this training.

NEW IN 2021/22: GENERAL ORIENTATIONS AND SUPERVISORY TRAININGS

C&FS EAP provides regularly scheduled general orientations and supervisory trainings that are open to all EAP members. These will be live and virtual at convenient times for employees to attend. You may continue to

schedule events that are specifically for your employees by calling EAP to schedule.

https://eap.cfsbny.org/eventslocation/

EAP continues to provide On-Demand, pre-recorded Orientation and Supervisory Trainings at our website.

Orientation: https://eap.cfsbny.org/employees/orientation/

Supervisory Training: https://eap.cfsbny.org/employers/orientation-materials/

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Employee Enrichment Seminars Each Employee Enrichment Seminar utilizes one (1) Presentation Credit per seminar.

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Workplace Skills Seminars for Managers and Supervisors

Engaging Employees Through Servant Leadership

Learn a simple, five-step framework, based on a Servant

Leadership style, to engage and connect with your people.

The outcome is open communication, mutual trust, and a

higher level of motivation from the team. This seminar

includes assessments for personal reflection and inten-

tional change.

Leading Change

NEW PRESENTATION

Now more than ever, businesses have been forced to change and change quickly. Leaders need to be able to communicate the change vision as well as overcome the most common obstacles to change: inertia and resistance to change. This course will provide you with the funda-mentals to effectively lead change in your organization.

Goal Setting and Time Span

Goals create definition, clarity, and the opportunity for self-evaluation. They are the fundamental building blocks of how action is created in organizations. This seminar will focus on how to build effective goals and important ele-ments of goal setting

Leadership Vs. Management: What’s the Difference?

Although management and leadership overlap, the two activities are not synonymous. This session will provide managers an understanding of transformational and transactional leadership and strategies they can apply to make a greater impact on the people they lead today.

Creative and Critical Thinking

NEW PRESENTATION

This session is designed to help leaders develop critical thinking and capabilities for driving innovation and change through divergent and convergent thinking. Understanding these two types all teams to identify better problems to solve and produce better solutions, helping your team or program be more successful.

An Introduction to Change Management

Whether change is slow or rapid, you and your team benefit from tools and methods to adapt, make decisions, and agree to action. In this workshop, you will gain a change frame-work and shared language that can reduce decision-making time, increase agreement on progress and navigate change as it happens.

Planning: Creating a Future

Why is planning important, and where is it useful? In this seminar, you will learn what prevents us from planning more frequently, a model for effective planning, and discuss the experience of constructing a plan in a fieldwork exercise.

Building a Culture of Recognition

MOST REQUESTED

In today's work environment, employees are hungry for meaningful work and the acknowledgement that their efforts are making a difference. In this seminar, you'll gain a better understanding of the power of recognition and learn some tips for aligning recognition to individual needs and effort.

WORKPLACE SKILLS

Whether you are welcoming new staff, encouraging professional

development, or seeking to get all team members on the same

page, these seminars teach important foundational skills. We

feature general seminars and seminars just for managers and

supervisors.

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Workplace Skills Seminars for Managers and Supervisors (continued)

Creating High Performing Teams

Learn a simple, five-step framework to create a high performing team through including and inspiring your people. The outcome is a productive team with purpose, meaning, and contribution. This seminar includes assess-ments for personal reflection and intentional change.

Building the Capacity for Effectiveness

What is it that we want to see in every employee? How do we create the opportunity for each of them to be effective? Learning includes understanding why most per-formance appraisal/performance management systems don’t work, creating a positive method to provide perfor-mance feedback, and understanding managerial decisions related to the effectiveness of team members.

Leveraging On-the-Job

Opportunities to Grow

Your Employees

MOST REQUESTED

One of the key reasons employees leave organizations is a lack of opportunity to grow and develop. Managers who understand how to empower their people to take on new challenges not only build organizational capability but ensure their people remain engaged and motivated to contribute. In this seminar you'll learn how to listen in a way that identifies opportunities to grow your people and tips for overcoming barriers to employee development.

Communications Styles and Build-ing Team Relationships

Learn about the communications styles and patterns that will help you relate to your team while building relation-ships.

Team Problem Solving

This topic takes problem-solving to the team level, expand-ing the manager’s capacity to solve problems exponentially. Learning includes: understanding our fundamental beliefs about problem-solving, a comprehensive model for team problem solving which can be immediately implemented and coaching the program participants through using this model.

Team Building and Team Bonding

In this seminar we will share multiple team building and team bonding strategies that can be used to help your teams become closer, more sympathetic and more effective at han-dling the social needs and productivity needs of its mem-bers.

Bringing out the Best in People

Why is it that performance management is so challenging to address, let alone resolve? Learning includes: understanding the employee contract, understanding the ground rules of the accountability conversation, and experience in conducting an accountability conversation designed to improve underperformance or change misbehavior.

How to Lead a Remote Workforce Ef-fectively

NEW PRESENTATION

Effectively overseeing your remote team without compromising their productivity and engagement is a critical leadership skill. This session will equip managers with tools to tackle some of the challenges that arise from managing remote employees so they can foster a more productive and engaging workforce.

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Workplace Skills Seminars for Managers and Supervisors (continued)

Coaching Peak Performance

Effective coaching helps an individual to work at their full potential. Learning includes: understanding the four requirements for success, measuring and testing capability, identifying interest and passion, understanding the two components of skill development, and developing repeated behaviors into habits.

Enabling Meaningful Performance Conversations Hiring the right employees for your business is important, but after you’ve made that decision, your work is not done. In this seminar, you will learn the importance of performance management, how to coach and develop employees, and how to get the most out of your employ-ees by improving employee performance.

Coaching Underperformance

Why is it that performance management is so challenging to address, let alone resolve? Learning includes: under-standing the employee contract, understanding the ground rules of the accountability conversation, and expe-rience in conducting an accountability conversation de-signed to improve underperformance or change misbe-havior.

The ABCs of Interviewing

One of the biggest challenges business owners face is finding good employees. The interview is one of the most important tools in the hiring process. Learn interview techniques to help you make better hiring decisions and ensure compli-ance with federal and state laws.

Hiring Talent and Time Span

There are four necessary managerial authorities that managers need to accomplish their work: task as-signments, selection, and deselection of team members and evaluating effectiveness. Learning includes: creating appro-priate task assignments, understanding where managers can go wrong in the hiring process, how to develop practi-cal interview questions, and how to assess time span capa-bility

Managing Time/Managing Yourself

We cannot manage time: we can only manage ourselves

concerning time. Learning includes the primary strategies for

time management, the importance of discipline, the

understanding of which strategies work best for you, and

Decision Making: Facts and Intuition

Decision making is necessary for every role; the value in one’s role comes from the decisions made. Learning to make effective decisions includes time span for manager and employee, when to delegate decision making, and several decision-making methods.

Delegation 101

The most potent management technique, bar none, is dele-gation. Learning includes benefits of delegation to the man-ager and the team, motivational aspects of delegation, un-derstanding what stops managers from delegating, and working with a model that helps managers get over those “delegation-stoppers.”

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Workplace Skills Seminars for Employees

Some Workplace Skills Seminar for Employees can be customized for managers and supervisors, depending on your

De-Escalation in the Workplace

MOST REQUESTED

Communication can lead to conflict, and if handled poorly conflict can escalate to a point of no return. No one is a win-ner when that happens. This session will help participants recognize and manage escalating interactions and identify and practice diffusion strategies and techniques that mini-mize and even remove those barriers to successful commu-nication.

How We Communicate Matters

NEW PRESENTATION

The premise of this session is to discuss that while everyone communicates and we are inundated with communication from a variety of channels, for our communication to be effective we need to be better connectors. Communicating effectively and finding ways to connect with each other fosters trust, builds relationships, and increases influence. This session will review fundamental communication princi-ples including active listening, body language, tone, and choice of words.

Creative Problem Solving

Creativity is not just for artists! In this workshop we will ex-plore how the tools of improvisational artists from musi-cians to comedians can be used to improve creative prob-lem solving and collaboration at work.

Team Building

You and your group can create bonds, share stories, come to a consensus or develop goals with this facilitated team building experience. Whether your goal is improving communication, encouraging creativity, navigating successfully through change, or relieving some stress, the team builder can be tailored to your organization’s needs.

Adversity Quotient and the Science of Resilience

NEW PRESENTATION

This session will demonstrate how to cultivate resilience to respond more effectively to difficult situations. We have all been hit with large doses of adversity in our personal and professional lives. While no one enjoys going through difficult times, by learning about the human response to adversity we can choose more effective responses when adversity occurs.

Building Trust and Credibility

NEW PRESENTATION

This session will help you explore why trust is important in the workplace to cultivate meaningful relationships and build teamwork. Behavioral integrity and trust go hand in hand. We will examine the fundamentals of building behavioral integrity and trust, including how to enhance or repair trust and actions to avoid which can negatively impact trust

Conflict Resolution

NEW PRESENTATION

In this session, you will learn about healthy and unhealthy con-flict in the workplace. When employees are equipped with the knowledge and tools to effectively resolve conflict, they are much more likely to find win/win solutions and ad-dress conflict before it escalates.

Creating a Positive Work Environment

NEW PRESENTATION

The premise of this session is to reinforce that employees play a huge role in fostering a more positive workplace and a better working environment. This session outlines the impact of our words, actions, and behaviors towards creating a more civil environment at work.

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Featured Presenter

Tania Cervoni

Organizational Development Consultant

Tania Cervoni brings 20 years of experience in the areas of education, training facilitation, coaching and organizational development to the learning sessions she leads. A teacher by education and a self-development ninja by choice, Tania holds a B.A. Honors degree in French Literature and Sociology / An-thropology from the University of Guelph, a Bachelor of Education from the University of Toronto and certificates in Technical Writing, Adult Education and Change Management.

Workplace Skills Seminars for Employees (continued)

Maximizing Productivity and Motivation in the Workplace

MOST REQUESTED

In this workshop, we’ll begin by discussing the concept that “productivity is our worth” and how this has been translated into our belief system. We’ll discuss how mul-titasking, overloading ourselves, and failing to effectively prioritize is leading to burn out, stress, and feelings of failure. Participants will receive calming practices to be-come energized and turn back to work refreshed as well as simple tools to feel more organized and in control of their to-do lists.

Fostering a Positive Growth Mind-set

NEW PRESENTATION

The premise of this session is emphasizing that mindset matters. This session highlights the benefits of having a positive growth mindset, explores how attitudes are formed, and gives insight into how we can begin to change our habits of thought.

The Art of Persuasion

Being able to change people’s thoughts and behavior is at the heart of successful business. In this seminar we will explore what leads people to concede, comply, and change their thoughts and behavior, and consider what it means to think about persuasion as collaborating to cre-ate a shared reality.

Judgement and Comparison in the Workplace

Judgment and comparison is common in many workplace environments- but why do we continue to judge? This presentation describes our predisposition to judgment while providing simple tools to return back to a space of peace and control from within. You'll leave the workshop feeling em-powered, focused, and able to cope with comparison in healthy, manageable ways.

Goal Planning for Work and Life

How often have we set a goal only to fall off of it a few weeks later? Why are we excited by new concepts but struggle to commit and produce results? This workshop dives into the psychology of goal planning and execution while providing participants with a practical set of tools to select and plan for their personal goals. Participants will learn how to create SMART goals, stop self-sabotaging, and implement time management tools.

Business Writing Basics

Writing in the workplace is about making things happen. In this seminar we will discuss ways you can improve the writing you do at work everyday, focusing on strategies for effectively communicating with others inside and outside your organization to get things done.

Impactful Presentation Skills

In this seminar you will learn some of the best practices and presentation secrets used by some of the world's best public speaking professionals. By using one or more of these tech-niques, you will improve your presentations and develop skills to make a bigger and stronger impact with your mes-sage.

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EMPLOYEE EDUCATION

Encourage a culture of learning. These seminars connect

individuals with important information on physical, nutritional, and

emotional wellbeing.

Healthy Eating on the Run

Do you rarely get the chance to sit down for a meal or snack? If so, you’re not alone. More than half of Americans report that they eat in a hurry because of a busy schedule. This seminar will discuss what healthy eating entails and how we can incorporate those principles into the busiest of schedules.

Debunking Diet Myths

In this seminar, we’ll debunk the most stubborn diet myths and discuss what truly makes a healthy diet. Participants will learn about the best diet to follow (and surprise! It’s not real-ly a “diet”) and how to realistically set and achieve your health goals.

Un-Complicating Nutrition

This presentation takes the overwhelming subject of nutri-tion and breaks it down into into ‘easily digested’ pieces. Participants will learn how to make good food choices, bal-ance meals, and make small changes that can add up to big differences in health and wellbeing. The methods discussed can be easily applied to a wide range of lifestyles and the presenter will address common questions and individual concerns.

Healthy Eating for the Holidays

The holidays are all about family, fun, and food. Between Thanksgiving dinners, holiday parties and countless sweet treats in the office, this time of year is filled with seemingly unavoidable indulgences. There are plenty of ways you can enjoy your holiday meals without totally derailing your nutri-tion plan. Come learn tips and tricks to keep it a healthy holi-day season.

Healthy Eating on a Budget

When you're on a tight budget, the thought of preparing meals that are both healthy and delicious, can sometimes be daunting. This seminar will assist you in eating healthy and keep your wallet in mind. It will provide budget friend-ly tips and tricks, meals, and snack ideas that you can pre-pare easily-without breaking the bank.

Meal Planning for a Healthy You

In this seminar, you will learn how to plan and prepare delicious healthy meals and snacks that will save you time and money.

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Employee Education Seminars (continued)

Nutrition and Sleep

Believe it or not, your eating habits should be to promote good sleep! Throughout the day you should not only keep consistent meal times to help regulate your body's natural circadian rhythm but make sure your nutrition plan includes foods that help to keep your sleep on track. Education will be shared regarding the most common nutritional deficiencies and the role they play in helping you fall asleep, stay asleep and maintain healthy sleep patterns.

RESET Your Sleep

Do you know that the greatest investment you can make is in your health? Your health sets the tone for the quality of your life, and that starts with a good night’s sleep! Sleep can help us not only maintain our health, but manage daily stress, increase our energy levels including our ability to be productive and stay focused, make better decisions and it fosters creativity! In this seminar your group will learn how to manage their day to embrace better sleep at night. We will discuss how to determine your sleep need, the day-to-day lifestyle choices that can create sleep challenges at night, as well as tips for optimizing your sleep.

The Night Shift: Shiftwork and Sleep

An estimated 22 million Americans work in the evening, rotating and on call shifts. Reporting to a job in a variety of schedules, including evening and graveyard shifts, forc-es the body to stay awake and be alert even on the hours one is expected to sleep. These changes in your sleep schedule may lead you to suffer from emotional, mental and physical health issues. In this seminar, we will focus on addressing coping strategies, tips to help regulate sleep patterns and how to build healthy sleeping habits. This seminar is built to address shift work by industry offering education for emergency response personal, healthcare professionals, military, construction, manufac-turing, transportation, telecommunications, entertain-ment, hospitality, and/or public utilities.

Healthy Aging and Metabolism

As we age, metabolic processes do not operate as well as when we were younger. Our bodies do not metabolize nutrients from food as efficiently, which can cause blood glucose levels to be elevated, particularly after we con-sume a meal. But don’t fret! There are a number of healthy lifestyle strategies that have been scientifically proven to offset some of these effects. Incorporate healthy lifestyle behaviors into your daily life—the results can be powerful! The following is a list of lifestyle strategies and tips that have been proven to powerfully impact the metabolic health of older adults.

Perception: Our Thoughts Create Our Reality

In this workshop, participants will receive a thought management model that can be applied to all areas of work and personal life. Through the understanding that our thoughts create our reality, we can begin to question our habitual thoughts and belief systems. We’ll begin by discussing the biology of our brains and neural pathways, then shift into how our internal dialogue dictates our feel-ings, actions, and ultimately results. Participants will leave with simple tools to recognize internal dialogue and the option to choose new thoughts depending on their de-sired result.

Wellbeing in the Workplace: Understanding Mental Health in the Workplace SEMINAR

This one hour seminar is appropriate for all staff. This semi-nar helps participants understand what mental health is, why it is important, and how work can impact a person's mental health. They will learn the warning signs of someone experiencing mental health challenges and find out how they can be helpful and supportive.

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Featured Presenter Marie Story

Wellness Team Leader at Walsh Duffield Companies, Inc.

Marie began her career in wellness over 8 years ago starting as an instructor for the YMCA. She worked extensively in the community to provide families with valuable wellness programs and services. She later

worked for BlueCross BlueShield of WNY as a Health Coach and Health Promotion Specialist. Currently she provides corporate wellness consulting to clients of Walsh Duffield Companies, Inc. As wellness team lead-

er, her goal is to help local organizations develop effective wellness programs to keep employees safe and well.

Employee Education Seminars (continued)

Meditation for the Professional

What if you could enhance focus, productivity, and moti-vation with a five-minute meditation practice? Partici-pants will learn a variety of meditation techniques includ-ing but not limited to: guided, open, visualization, self-compassion, deep breathing, and body scan. After discuss-ing the pros and cons of each option, participants will se-lect a daily meditation practice to feel calm and motivat-ed.

Understanding the Social Determinants of Health

MOST REQUESTED

Research has shown that improving population health and reducing health inequities will require broad approaches to address the social determinants of health. The goal of this presentation is to enhance awareness of the condi-tions in which people are born, grow, live, work and age. It will also increase knowledge about how those factors lead to health outcomes as well as ways in which commu-nity organizations can begin to remedy the issues.

Your Personal Contract: Showing Up for Yourself

Why is it easier to show up for others rather than ourselves? Participants will be asked to complete an honest evaluation of their lives. We’ll identify where we feel a lack of success and reasons behind this. With compassion, we’ll focus on one area where we’d like to see improvement and create a personal contract with small, easy steps to make progress toward our goals.

Taxes and Tax Prep 101

In this presentation, participants will learn how to best pro-actively prepare themselves for the next year’s tax season. Please note that, unlike our other financial presentations, which are Community Resources presentations, this will uti-lize one (1) presentation credit. Topics will include:

preparing end-of-the-year finances, including what kinds of receipts and documentation to save

tax credits and how to take advantage of them

how charitable donation impacts taxes

Setting the Academic Stage for your School-Age Child

Start the new school year strong with your child or teen-ager. In this presentation, you will learn how to set up systems that support learning, set goals, and reduce stress over homework and grades.

Tips for Building Your Child’s Resilience

During these difficult days, whether they are young or teenagers, children benefit from learning how to be comfortable with feeling uncomfortable. In this presentation, we will discuss ways to help your child build resilience, from reducing tension over homework to developing target tasks to helping them confront new situations.

Parenting for Independence: How to Help Your Child Stay Motivated and Stop Procrastinating

In this presentation, you will learn how to use praise, incentives, and consequences to build independence while avoiding on-going cheerleading, micro-managing and push-back from your child or teenager.

Tips for Managing (Not Matching) Emotions with Your Child

In this presentation, you will learn how to support your child’s accomplishments without letting emotions get the better of you. You’ll learn how to identify what factors are negotiable and non-negotiable in giving your child tasks and goals. Learn how to step away and allow your child or teen-ager to fail and when do you step in?

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WORKPLACE SAFETY Workplace safety is essential for employee wellness and the success of your business. These seminars are

applicable to various industries and to individuals when they are in (and out) of the workplace. Contact EAP if you have specific safety requirements to consider.

Personal Safety and Violence Prevention

This training addresses the challenges and opportunities for staff working in the community or with high risk populations. You will review best practices for communication, develop the ability to identify potential threats or hostile situations, and learn about escalation prevention and de-escalation.

First Aid in the Workplace: When is an Emergency an Emergency?

Participants will learn to identify common injuries and illness seen in the workplace, differentiate between emergencies and non-emergencies, and give basic first aid in emergency and non-emergency situations.

Slips, Trips, and Falls

Participants will learn the causes of slips and trips, and their impact on the workplace. They’ll learn how to identify spills, clutter hazards, safety measures in inclement weather, stair-way safety, and basic exercises to improve balance. Partici-pants will come away knowing how to identify (and avoid) risks for slipping, tripping, and falling.

Fire Safety Training

NEW - 1.5 hour training // 2 credits

Fire prevention is an important part of ensuring a safe work-place for everyone. This course will help create a fire preven-tion focused employee by reviewing common risk areas and how to mitigate them as well as, the importance of fire evacu-ation plan knowledge and practice.

Ergonomics

Participants will learn about the six ergonomic risk factors and preventative strategies for Carpal Tunnel syndrome, shoulder impingement, knee Injury, tendonitis, and back and neck injuries. Participants will also learn how Inflammation causes injury, arthritis, scar tissue and calcification and how to treat it. Finally, we will discuss the importance of proper posture and body position.

Self Defense

In this hands-on presentation, participants will learn some basics of self-defense and de-escalation. This presentation will encourage participants to be more aware and prepared for any situation.

Back Injury Prevention

Participants in the Back Injury Prevention Program will learn how to prevent work-related musculoskeletal injuries in their work environments through the application of ergonomic principles. They’ll learn how to identify and treat different kinds of back pain and inflammation and six ergonomic haz-ards that cause fatigue and injury. Participants will come away with postures that prevent injury, exercises to strength-en core muscles, and proper lifting technique.

Featured Presenter Tom Haney

Health and Productivity Risk Management Consultant

Tom Haney is a health and productivity risk management consultant for many WNY businesses, the former Well-

ness Administrator at a local health insurance company, and a recognized fitness authority and health promotion

advocate. During his 45 year career he has been the Executive Director of the Village Glen Tennis & Fitness Club

and owner of the Sports & Fitness Clinic, Physical Coordinator for the Buffalo Sabres, Conditioning Consultant for

the Buffalo Bills, a Governor’s appointee to the NYS Department of Health Osteoporosis Advisory Council, and

many more accomplishments.

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Your Brain on the Pandemic: From Stress to Focus

NEW PRESENTATION

Changes in our personal and professional lives has brought us to a different place than we were 18 months ago. This is an opportunity to bring awareness to our lives, recognize stressors, successes and where we see ourselves going for-ward. Let’s understand WHY our brain does what it does and HOW we can re-program it to work for us!

Self Care: Managing Stress Proac-tively

MOST REQUESTED

In our daily lives, stress can feel unmanageable and when you add in crisis events, it can be difficult to cope. This workshop will focus on how stress affects your body, recog-nizing triggers and warning signs of your stress, and proac-tively developing a self care plan.

Yoga for Stress Management

Finding balance through the workday can be challenging. Emails come in, phones are ringing and are demands for your attention. While we can’t always eliminate the stress involved with work, we can practice self-care. In this semi-nar, you will learn how to take a “Yoga Breaks” a few minutes of breathing and movement during the day to bal-ance your body, clear your mind, and boost your energy.

Mindfulness and Meditation

Mindfulness and meditation aren’t just for yogis anymore. Modern research points to the benefits of these two differ-ent practices for everyone, including: an increase in focus, improved memory, improved social skills and relationships, and greater flexibility and openness to everyday experi-ence. This seminar will introduce you to the defining char-acteristics of both practices and help you understand how you can use both to achieve greater health and wellbeing.

Use of Breath for Stress Reduction

Explore the connection between the patterns of your breath and stress, tension, pain or anxiety. Learn tools to nourish relaxation, cultivate greater awareness and allow for change. This workshop focuses on breathing mechanics, therapeutic breath and movement exercises.

Calming the Inner Critic and Achieving Realistic Goals

Are you someone that focuses on what you haven't done rather than what you have done? We're all being challenged to fill multiple roles while socially distancing and keeping our families safe. This presentation will allow us to relax our in-ner critic while still setting realistic goals for ourselves and our family during this time.

Nutrition and Stress Management

Studies show there are strong links between stress and nutri-tion. Often times, stress causes us to overeat or skip meals, creating a vicious cycle of unhealthy behaviors. In order to break the cycle, this seminar will help employees understand the following: what causes stress and how to recognize it; the short and long-term effects of stress; recognizing the signs of emotional eating; techniques to eat more mindfully; and foods that help tame stress.

The Power Hour: Mental Wellness and Sleep

Are you looking for a way to help your employees manage stress and maintain good energy throughout the day? Then it is time to ask them about how well they sleep. Sleep is an essential key to mental health and well-being. In this seminar your group will learn the connection between sleep and their physical, mental and emotional health, as well as techniques for managing daily stress that can result in less sleep at night

STRESS REDUCTION

Stress affects performance both in and out of the workplace.

These seminars can help participants proactively decrease and

manage stress.

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Yoga

MOST REQUESTED

Learn yoga techniques to gently move the body, calm the nervous system and refresh the mind during the workday. No special clothing needed, but participants should dress comfortably and wear comfortable footwear. Space need-ed for participants to stand and move comfortably with-out interfering with other participants.

Chair Yoga

MOST REQUESTED

This gentle yoga session allows participants to learn how to stretch, breathe, and relax while seated in their chair: an important skill set for employees who are seated for much of the day. No special clothing is needed, but participants should dress comfortably. Participants are seated but will need extra space around them (about a foot between partic-ipants and some extra space behind chairs).

Tai Chi

Tai Chi gives an opportunity for gentle “meditation in movement.” Learn simple and calming movements in-spired by Tai Chi and Qigong. Participants should wear comfortable clothing and stable footwear. Space needed for participants to stand and move comfortably without interfering with other participants.

ACTIVITY & ENGAGEMENT

Getting up, moving around and being active are not only healthy,

they reduce stress and increase focus. These engaging and

educational seminars are great for team building.

Featured Presenter

Julia Kress

Administrative Coordinator and Senior Teacher

Teacher Training Program, Himalayan Institute of Buffalo

Julia Kress teaches Mindfulness and Meditation and Yoga Sessions for CFS EAP. She has a BA in Exercise Science from the University at Buffalo, is a Certified Yoga Instructor at the Advanced 500 Level, E-RYT500, has a certification as an Ayurvedic Specialist, and has been part of the Universal Design Yoga program at UB since 2009. Julia has served as instructor for other numerous teacher training programs in PA and Western NY.

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Compliance Trainings Compliance and Ethics trainings will utilize two (2) Presentation Credits for each hour of training. Please see presentation description for length of training.

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LGBTQ Cultural Competency

2 hour training // 4 credits

This training, through The Pride Center of WNY, teaches em-

ployees how to be sensitive to the thoughts, feelings, and

experiences of their LGBTQ customers/clients/students and

co-workers. The Center has developed a basic curriculum that

is tailored to meet the needs of those requesting the train-

ings. Topics that are addressed include the basics of appropri-

ate language, definitions of terms, exploring the difference

between sex & gender, discussing sexual orientation, decon-

struction of stereotypes, and more specialized issues, as

needed.

Reasonable Suspicion

1.5 hour training // 3 credits

This training is targeted to managers and supervisors that are responsible for determining reasonable suspicion testing within the workplace. This training will cover the benefits and purpose of a reasonable suspicion policy within a work-place, the specific, contemporaneous, physical, behavioral and performance indicators of drug and alcohol use, and how to initiate a reasonable suspicion test. This training will be tailored to your organizations own unique drug and alco-hol policy as well as your reasonable suspicion policy and procedures.

Reception Area Safety Training

1 hour training // 2 credits

The safety and security of many of the work place begins with the gatekeeper to your building. The reception area is the starting point for a successful interaction with visitors to your establishment. This training reviews best practices for how to establish a good rapport with visitors from the outset of their entry to the business; best practices for sign in and sign out procedures; strategies for effective communication with all visitors; tips for how to handle disgruntled or hostile visitors; and finally, how to handle any type of threat or concern that may be made over the phone.

How to develop an Emergency Preparedness Plan for a Human Services Agency IN

1 hour training // 2 credits

This training gives you a framework for how to develop a preparedness program for any human services organization. It will teach best practices for developing trained incident response team members, as well as how to test and fine tune your emergency policy and procedures. This training builds off the concepts of Incident Command System and the principles of the Harvard Kennedy School Leadership in Cri-sis.

PLEASE NOTE: EAP is not providing Sexual Harassment training at this time. Our Senior Counseling staff are available for consultation to discuss the specific needs of your

organization at any time. We would be happy to share tools and community resources to best serve your organization.

Compliance and Ethics

Trainings

Compliance trainings focus on workplace guidance around policy,

procedures and regulations, and Ethics Trainings promote

awareness of ethical practices in the workplace. These trainings

can be customized to your specific organizational policies.

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Compliance and Ethics Trainings (continued)

Workplace Violence Prevention

1.5 hour presentation // 3 credits

In this training, we’ll examine some of the ways in which you can learn to recognize the warning signs of workplace violence and help prevent it from occurring. You will define “Workplace Violence,” understand who may perpetrate violence, recognize the levels of violence and response, and learn De-escalation techniques and how to be resilient.

Run, Hide, Fight: Active Shooter, Active Threat, and Critical Incident Response

1.5 hour presentation // 3 credits

This detailed course is developed based on the Depart-ment of Homeland Securities recommended response to an Active Shooter or Active Threat: Run, Hide Fight. This course will provide context for these type of incidents, sharing insights into how these threats are different from others. Grounding your employees in facts about these threats will build a better understanding behind why the actions of Run, Hide Fight are taken. This course strives to take a situation that can feel threatening and make people feel empowered to act to preserve their health and safety should one occur.

Site Emergency Response Team

Training (SERT)

1 hour presentation // 2 credits

This course offers an opportunity for identified staff to increase their proficiency in handling emergency situations that can occur in any setting. Participants are instructed on how to assist in handling medical and fire emergencies until first responders arrive. In addition, participants are given background information on how fire safety, panic alarm and utility systems.

Active Shooter and Critical Incident Response General Training

1 hour presentation // 2 credits

In this general informational training, EAP collaborates with law enforcement professionals to deliver training on how to respond in an active shooter situation, and how EAP services can support employees to build personal resiliency and help prevent workplace violence. This training provides general recommendations for how to respond to active shooter scenarios and discusses how EAP can help prepare employ-ees for potential incidents. As part of this training, partici-pants will have hands-on opportunities to practice self-defense in a safe environment.

Featured Presenter Thomas Ess

Associate Vice President, People Inc.

With more than 14 years of extensive experience in non-profit leadership, large scale incident command and emergency mitigation, Thomas Ess is one of the most knowledgeable and experienced emergency prepared-ness and non-profit management professionals in Western New York. He’s received extensive training in the Emergency Management / Incident Command System and holds a certificate for leadership in crisis from

Harvard Kennedy School of Government. Tom currently serves as the emergency preparedness coordinator for People Inc. Thomas also serves as an associate vice president in Residential Services at People Inc., is the

assistant fire chief of the East Aurora Fire Department and has been in law enforcement for 11 years as a public safety dispatcher.

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Community Resource Seminars Community Resource Seminars do not utilize ANY Presentation Credits. We provide these to you free of charge.

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Tips for Difficult Conversations with Your Elderly Loved Ones

This presentation offers tips to help families with difficult conversations related to safety and caregiving as loved ones age. The program provides dementia-specific infor-mation, as well as information relevant to all caregivers. Topics include going to the doctor, deciding when to stop driving, and making legal and financial plans for the fu-ture. Addressing these issues can be uncomfortable, yet putting off the conversations often make matters more difficult. Having discussions early is essential to maximize well-being for everyone involved. Don't wait for a crisis!

Aging in Erie County:

Resources For Seniors

In this presentation, Erie County Senior Services/NY Connects presents a run-down of all the services and resources the county has to offer. You’ll learn about: services to help you or your loved one at home, benefits to help pay for utilities or health insurance, and ways caregiv-ers can take better care of themselves. Learn how to identify the best available care options for your loved ones and where to turn when you or someone you care about needs support.

The Basics: Memory Loss,

Dementia, and Alzheimer's

What is the difference between Alzheimer’s disease and dementia? How is it different from normal aging changes? Who is at risk? What is available to help? If you have ever wondered about any of these questions, you are not alone. The number of Americans impacted by Alzheimer's is growing. This program will cover all these questions and more, whether you are personally affected by dementia, know someone who is, or just want to learn more.

Internet Safety: What You Need to Know

This presentation for parents, guardians, and communities introduces audiences to the main online risks and basic In-ternet safety concepts. Cyberbullying, revealing too much information, sexting, and online predators are discussed. Audiences will learn how to establish rules and guidelines at home, to communicate with their children, and to consider filtering and monitoring options.

Vaping: For Parents and

Community Members

In this presentation, participants will learn about vaping, in particularly how vaping culture has gained traction with teenagers and what parents can do if they have concerns for their child regarding vaping. Topics covered include: the history of vaping culture in the US; the evolution of vaping devices and products; health and safety concerns of vaping; the impact of nicotine on the adolescent brain; and the abuse potential of other substances from vaping devices; marketing of vaping to teens and young adults.

Tobacco Cessation: The Road to

Success

Participants in this presentation will embark on a stop tobacco use journey, where they will learn about nicotine, nicotine addiction, and stop smoking medications, such as patches, nicotine gum and lozenges. In addition, attendees will explore reasons for becoming tobacco free, what steps occur in the quit process, the challenges of quitting, triggers and coping skills. Participants will learn about resources to begin their own personalized road to success or to aid a loved one in quitting tobacco use.

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COMMUNITY RESOURCES

C&FS EAP knows LOCAL. We are your link to community

resources in WNY. We provide the following seminars in addition

to your contracted seminars, totally free of charge.

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Community Resources Seminars (continued)

Preventing and Managing Secondary Trauma, Vicarious Trauma & Compassion Fatigue

This training will provide participants with information on how staff in the helping profession can be negatively impacted by the work they do. Participants will also learn individual and organizational strategies for preventing and managing vicarious trauma, burnout and compassion fatigue.

Talk Saves Lives: An Introduction to Suicide Prevention

A program of the American Foundation of Suicide Prevention (AFSP), this is a standardized, 30-45 minute presentation that covers the scope of this leading cause of death; what the research has found to be the warning signs and risk factors of suicide; and the strategies that prevent it. AFSP offers ad-ditional modules focused on LGBTQ+ and senior citizen com-munities. This presentation is also available in Spanish.

Domestic Violence 101

NEW PRESENTATION

In this presentation, participants will gain a greater knowledge of what domestic violence is, how to recognize patterns of abuse, and how to properly support a family member, friend, or colleague who decides to open up about abuse. This presentation is appropriate for all work places.

The Impact of Domestic Violence on Children

NEW PRESENTATION

In this presentation, participants will learn about the impact of trauma on individuals and families, how a child might re-act to experiencing trauma and domestic violence, the rea-sons they might react in those ways, and some tools to help a child and parent move forward and heal after experiencing domestic violence. This presentation is appropriate for hu-man service providers and organizations.

Kids Escaping Drugs: Face 2 Face in the Workplace

MOST REQUESTED

We've all heard the frightening reports of the growing overdose epidemic in Western New York, and maybe tragedy has already struck close to home. Most people say they feel helpless to solve the problem, and they wor-ry about their neighborhoods and their children.

Face 2 Face in the Workplace is a program that establish-es a convenient and stigma proof way to educate parents and concerned community members about the trends and consequences of substance use and addiction. Our presenters include an addiction counselor as well as a parent of an adolescent in recovery to deliver this strong message. Additionally, this program provides information about treatment resources available in the WNY com-munity.

Navigating the Emotions of Money

Most of economic theory is based on the assumption that we make logical, well-thought out financial decisions based on facts. This is hardly true for most of us. Learn how to use ra-ther than simply try to avoid your emotions to move for-ward in your financial life with more confidence and clarity.

Retirement Income— Your Income Generation

Learn about different types of income in retirement and how you can diversity your income streams to make sure your retirement income can weather economic storms. We’ll touch on interest, pensions, dividends, and more

12 Financial Resolutions

MOST REQUESTED

In this presentation, we’ll discuss the most important finan-cial habits to commit to in order to achieve financial success.

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Community Resources Seminars (continued)

Investment 101: Fundamentals of Investing

Investing can build wealth, but it isn’t just for the wealthy. Learn why and how to invest, when to invest, what your investment options are, and how investments fit into your financial future.

Maintaining Control in Estate Planning

In this seminar, you will learn the basics of estate planning. Whether you are helping an elderly loved one or putting your own estate in order, you’ll benefit from learning about power of attorney, creating a living will, creating trusts, and identifying a health care proxy.

Understanding College Savings Accounts

Whether you are a grandparent saving for a grandchild, a parent saving for your own child, or whether you are looking to finance another degree for yourself, you know that college has never been more expensive. Learn how you can save for educational expenses and get the most for your money.

Get the Retirement You Want

MOST REQUESTED

Whether you are 5, 20 or 40 years away from retirement there are basic steps you can do today to make sure you are financially ready when the time comes for retirement.

Making Sense of Student Loans

In this seminar, you’ll learn how to begin paying back student loans, repayment plan options, hardship options, forgiveness loan programs, differentiating between federal vs. private loans, and how to consolidate/refinance your student loans.

Maximizing Your Social Security Benefits

This seminar will educate you on the basics terminology of Social Security. We’ll delve into age requirements, what the options and consequences are for taking social security at different ages, and how to create a strategy for taking social security that reflects your unique goals.

Dollars and Sense: An Introduction to Personal Finance

MOST REQUESTED

This introductory seminar will educate you on debt solutions, common debt pitfalls, and best practices for financing large purchases.

Healthcare Costs – The Retirement Wild Card

A clear introduction to a complicated topic. This seminar will cover the basics of medicare, including how Medicare Part A and Part B are defined, and describe how, why and when people qualify for medicare benefits.

Credit Counts: Understanding Your Credit Score

MOST REQUESTED

In today’s unpredictable economy, it is more important than ever to understand how to deal with credit debt and avoid common credit pitfalls. In this seminar, you’ll learn: what can be done to re-establish or maintain credit worthiness; how to read your credit score; why credit scores are im-portant; debt solutions – their pros and cons; and how to protect against identity theft.