for Girl Scout Families

Fall Product Program Training

Agenda Welcome

Fall Product Program 101

Forms & Key Dates

Delivery

Communications

2020 Program Details

M2 / Trophy Nut Demo

Next Steps

Fall Product Program 101

The Fall Product ProgramA program to introduce girls to entrepreneurship and marketing prior to the larger money earning activity, the Cookie Program. The Fall Product Program is a more laidback, smaller-scale way for girls to learn a few things in addition to the 5 Skills of Goal Setting, Decision Making, Money Management, People Skills, and Business Ethics.

People Skills Listening

Responding to Customers

Digital Marketing

The product offering is more of a catalog format that includes holiday gift items like candy tins, other snacks, and magazines.

Participation

Girl Participation promotes development of the 5 skills: goal setting, decision making, money management, people skills, and business ethics. Fall Product is also a great way to help girls build their confidence and marketing skills in preparation for the Cookie Program

Troop Participation supports the goals and activities that the Troop decides on for their year. Encouraging Troops to participate can help alleviate the need for Troop dues and reduce out of pocket costs for families

Who Supports the Program

• Coordinates the Program

Council

• Organizes local activities and drives communication with Troops from the beginning of the program through the Product & Rewards deliveries

Service Unit

• Drives girl participation in the program and supports families in making the program a success. A Troop meeting should include Goal Setting and incorporate the 5 Key Skills that girls build from the Program.

Troop

• Support your girl in her program activities from setting up her site, creating her avatar and practicing her sales pitch, as well as helping her reach customers

You!

Forms & Key Dates

Program Materials and Forms

Girl Order Card

Girl Flyer

GSCB Family Product Program Agreement More resources are available at gscb.org

Key Dates

Fall Product Program Begins

• October 1

Virtual Rally• October 3

Last day for order card, direct ship,

and girl delivery orders

• November 3

Last day for girl reward choices to be made in

M2• November 5

Product delivered to

SUFPM• December 1-3

All payments collected

and deposited• December 7

Troop ACH withdrawal• December 11

COVID Conscious Ordering

What are some best practices to keep everyone safe?

Encourage cashless by utilizing online sales

Promote the program via social media and use emailing tool provided Wear appropriate PPE

• Wear a mask

• Sanitize

• Wear gloves

Sell primarily to Friends & Family

Use a tablet or mobile device and input your sales digitally versus using the order card

Put the order card in a sheet protector so it can be sanitized

Delivery

Delivery Information

Your Troop Fall Product Manager will pick up the products and then pick up the rewards from the SUFPM shortly after their delivery date between Dec 1-3

Troop Fall Product Manager will arrange delivery/pickup to you for your Girl Scout’s products and rewards, in a timely manner

Managing the Family Pickup The troop may print delivery ticket for each girl with orders or may ask

that the family bring one when picking up

Product should be sorted by girl for quick and easy pickup ahead of time by troop

Confirm counts of products and rewards with Troop Fall Product Manager and then sign the Girl Delivery Ticket If you have damaged or missing product, notify your Troop Fall Product

Manager with details

Girls will deliver the product to their customers by December 11

COVID Conscious Customer Delivery

What are some best practices to keep everyone safe during delivery?

Wear appropriate PPE

• Wear a mask• Sanitize

• Wear gloves Minimize proximity to other girls, families, and their products

Utilize contactless girl delivery

Encourage girls to ask customers for contactless options Use porches, mailboxes, door handles

Consider using personalized thank you tags

Communication

Training OpportunitiesCouncil will be providing training for all stakeholders. Recordings will be made available on our website after each series is complete.

Family Virtual TrainingsSeptember 20th @ 7 PM

Open Session Virtual TrainingsSeptember 25th @ 4 PMSeptember 27th @ 7 PMOctober 1st @ 7 PM

Communication & Support

Troop Leaders/ Troop Fall Product

Managers

Service Unit Fall Product

Manager

Council –Member Care

resolves issue if possible. Or

creates a case for VSS or PP

Product Program Team

Service Unit Fall Product Managers

Troop Leaders/ Troop Fall Product

Managers

Parents / Caregivers

Escalation

Flow – outgoing

Communication & Support

Flow – incoming

Parent

Troop Leaders/ Troop Fall Product

Managers

Service Unit Fall Product

ManagerMember Care

What to Expect"Who is going to get the communication, from where, about what“

Product Program:

Reminders as they relate to deadlines, deliveries, rewards etc. to SUFPM, TPFM, and Parents

Volunteer Support:

Program updates in monthly communication from VSS to Service Team and Co-Leaders

M2 System

Automated emails Personal progress updates for girls

Purchase reminders to customers

Technical Support & System Access 800.372.8520

question@gsnutsandmags.com

What to Expect from the Website

Fall Product Program page at gscb.org Recorded trainings PDF Slide Deck Forms How-to videos Social Media Toolkit! Troop Fall Product Program Guides

and family flyer Reports Guide Nutrition & Allergy Information

What is Expected of Families Communication to Troop

Questions

Pick-up logistics

Reward logistics Feedback!

Communication from Troop Reminder of Deadlines

Ongoing training / Where to find resources Who to contact for support

Changes that impact the program

Pick-up and Sorting Logistics

2020 Program

About M2

Licensed by GSUSA as a product sale vendor in 2013

Built an online platform specifically for Girl Scouts

Leading provider of magazine subscriptions

Large focus on advancing technology

In 2020, became the sole magazine provider for all Girl Scout Councils

Offers over 600 magazine choices

What does it mean for you?

An easy, well-made online platform that will receive frequent updates

Order Card

A

B

C

15% on all sales

5% extra for all items

for reward opt-out troops

TROOP PROCEEDS

2020 Girl Rewards

OR

PLUS!

Operation Taste of Home RewardsOperation Taste of Home Patch5+ OTH Donations

Sloth Charm10+ OTH Donations

OTH Donation Receipt

M2 / Trophy Nut Demo

Next Steps Complete the GSCB Family Product Program Agreement

Obtain materials from Troop Fall Product Manager

Ensure you receive M2 Communications by adding email@mail.gsnutsandmags.com to your safe senders list

In your browser bookmark, www.gsnutsandmags.com/gscb

On October 1st (or when you receive your invite email) – Sign in to M2!

Communicate issues to MemberCare@cbgsc.org

October 3rd Council hosted Virtual Rally 10-11 AM – Register Here!

Use our Digital Resources to share with your Families

• Social Media posts to drive excitement

Training Survey

Participate in a follow-up Open Session Training if needed

• September 25th @ 4 PM

• September 27th @ 7 PM

• October 1st @ 7 PM

Communicate with your Troop Fall Product Manager about delivery day/pickup and order issues or damaged product

Questions