fam india profile

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FAM INDIA D-7, GROUND FLOOR, GALI NO. 1 NEAR M.C.D SCHOOL, JASOLA VILLAGE, NEW DELHI- 110025 PH:- +91-9654007372, +91- 9990609644 +91-9811377388,+91- 9818927898 E mail:- [email protected] , [email protected] Web:- www.famindia.in THE COMPLETE SECURITY SOLUTION FAM INDIA CONFIDENTIAL

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Page 1: FAM INDIA PROFILE

FAM INDIA

D-7, GROUND FLOOR, GALI NO. 1 NEAR M.C.D SCHOOL, JASOLA VILLAGE, NEW DELHI- 110025

PH:- +91-9654007372, +91- 9990609644+91-9811377388,+91- 9818927898

E mail:- [email protected] , [email protected]

Web:- www.famindia.in

THE COMPLETE SECURITY SOLUTION

FAM INDIA CONFIDENTIAL

Page 2: FAM INDIA PROFILE

• FAM India Is a sister concern company of Entech infrastructure Pvt.Ltd that offers a wide range of comprehensive security services. Since 2011

• Technology Services Provider & Systems Integrator

• Consulting, Solution Designing, Deployment, Operations & Maintenance Services.

• Headquarter in Delhi.

• Alliance with leading Technology Providers.

• Qualified manpower trained as per international training standards.

• Expertise in Designing & Implementing wired and wireless solution.

• Expertise in offering high end Security Solution.

• In-house Customer Support Division to ensure near Zero downtime of your IT Infrastructure.

About Fam India

FAM INDIA CONFIDENTIAL

Page 3: FAM INDIA PROFILE

Technology Provided

FIRE ALARM CCTV SURVEILLANCE PUBLIC ADDRESS ACCESS CONTROL BOOM BARRIER

INTRUSION ALARM EPABX ELECTRIC FENSE VIDEO CONFERENCE & TELEPRESENCE

WIRELESS

FAM INDIA CONFIDENTIAL

Page 4: FAM INDIA PROFILE

• Solution Design team.

• Team of professionals experienced in project management.

• Team certified by Leading Technology providers including Samsung,Honeywell, Bosch, Jublatron, Panasonic, Faac, HID, Syris Etc.

• Support teams at offices - can augment the project team.

Team @ Fam IndiaTeam @ Fam India

FAM INDIA CONFIDENTIAL

Page 5: FAM INDIA PROFILE

Solution Stack

FAM INDIA CONFIDENTIAL

TELEMATICS & RFID APPLICATIONS

HOMELAND SECURITY

INTELLIGENT MANAGEMENT SYSTEM

PHYSICAL SECURITY & SURVELLIANCE

INFORMATION & COMMUNICATION TECHNOLOGY

Page 6: FAM INDIA PROFILE

Transition Services Refresh Services Operation Services

CONSULT

Due Diligence

Migration

CONSULT

Audit & Assessment

INTEGRATE

Configuration

Data Collection

DEPLOY

Installation

User-Interface Deployment

User Training

Customized Acceptance

PROJECT MANAGEMENT

RESIDENT

Ramp-up Engineer

CHANGE MANAGEMENT

Remote and On-site

Change

INCIDENT MANAGEMENT

Remote and On-site

Maintenance

SERVICE CONTINUITY MANAGEMENT

Back-up

Preventive Maintenance

Evolution Management

Fam India Services

FAM INDIA CONFIDENTIAL

Page 7: FAM INDIA PROFILE

• Qualified and Competent Project teams

• Solution designed by certified professionals

• Dedicated teams for project implementation

• Ability to augment manpower as required by the project

• Well documented requirements traceability matrix

• Comprehensive Risk Management – Risk Identification and Risk Responses

Project Manager

FAM INDIA CONFIDENTIAL

Page 8: FAM INDIA PROFILE

• Strict adherence to statutory and project safety, health and environmentalrequirements - project team trained on SHE before deployment

• Proactive escalation with well defined escalation procedures

• Involvement of top management at all stages of the project

Project Manager

FAM INDIA CONFIDENTIAL

Page 9: FAM INDIA PROFILE

Project Team Organization Chart

Solution Architect

Project Coordinator

Team Member

Team Member

Team Member

Cabling Technicians

Technical Lead

Documentation Team

Back Office

Project Manager

FAM INDIA CONFIDENTIAL

Page 10: FAM INDIA PROFILE

Project Team Structure

• Team Experience for Projects– Project Manager – 8+ years of experience in project management.

– Project Coordinator / Interface Manager – 5+ years experience in project management and coordination

– Team Lead – 5+ years of experience in SI&ICT domain, certified by Technology Solution provider

– Team Members – <5 years of experience in SI&ICT domain, preferably certified by Technology Solution provider

– Back Office Support Team – Experienced in commercial and logistic aspects of a project

– Cabling Technicians – 1+ years experience in structured cabling

FAM INDIA CONFIDENTIAL

Page 11: FAM INDIA PROFILE

• Project Manager

– Roles• Single point of contact for the customer

• Overall day-to-day management of the project and detailed project planning & control

– Responsibilities – including, but not limited to• Developing and maintaining a detailed project plan

• Resource management

• Mediating all internal issues (supply chain, legal, cost related, etc.)

• Report preparation

• Responsible for developing the definition of the project in conjunction with the Project Sponsor

• Ensures that the project is delivered on time, to budget and to the required quality standard and agreed specifications

• Ensures the project is effectively resourced and manages relationships with a wide range of groups (all project stakeholders)

• Responsible for managing the work of consultants, allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team

Roles and Responsibilities

FAM INDIA CONFIDENTIAL

Page 12: FAM INDIA PROFILE

• Project Team Lead & Team Members

– Roles• Technical coordination and Implementation of the project work

– Responsibilities• Ensure that the implementation is carried out as per schedule

• Daily Status report to Project Manager

• Interacting with vendors and technicians on a daily basis and getting work done on site

• Allocating specific tasks to the team members and technicians

• Interfacing with the customer representative on site

• Escalating issues on site to the project manager as soon as they occur

Roles and Responsibilities

FAM INDIA CONFIDENTIAL

Page 13: FAM INDIA PROFILE

• Project Team Lead & Team Members

– Roles• Technical coordination and Implementation of the project work

– Responsibilities• Ensure that the implementation is carried out as per schedule

• Daily Status report to Project Manager

• Interacting with vendors and technicians on a daily basis and getting work done on site

• Allocating specific tasks to the team members and technicians

• Interfacing with the customer representative on site

• Escalating issues on site to the project manager as soon as they occur

Roles and Responsibilities

FAM INDIA CONFIDENTIAL

Page 14: FAM INDIA PROFILE

Roles and Responsibilities

• Back Office Support Executive

– Role• Back end support required for the project

– Responsibilities• Preparation of all reports

• Maintaining all the documents, correspondences, etc. in an organized manner

• Handing the logistics of the components of the project, including storage

• Coordination for Billing and payment collection

FAM INDIA CONFIDENTIAL

Page 15: FAM INDIA PROFILE

Fam India Support service

• Back to Back support agreements with Technology Solution Providers

• Response time of less than 1 hour

• Resolution time 2-24 hours depending on nature of problem

• Spare warehouse at HO

• RMA (Return Merchandise Authorization) services

• Critical spares maintained at Regions and project office to achieve lowMTTR

• Remote Support Services

FAM INDIA CONFIDENTIAL

Page 16: FAM INDIA PROFILE

Fam India Associated With

FAM INDIA CONFIDENTIAL

Page 17: FAM INDIA PROFILE

Client List

DELHI METRO RAIL CORPORATION

• NBCC BUILDING LODHI ROAD DELHI

GAUTAMBUDH UNIVERSITY

• GREATER NOIDA UTTAR PRADESH

LALL LAHIRI & SALHOTRA LAW FIRM

• HEAD OFFICE GURGAON HARYANA

• BRANCH OFFICE DEFENCE COLONY NEW DELHI

FAM INDIA CONFIDENTIAL

Page 18: FAM INDIA PROFILE

Client List

THE ASHOK HOTEL

• NEW DELHI

PC JEWELLERS

• LUDHIANA PUNJAB

PARAM DAIRY

• KHURJA PLANT UTTAR PRADESH

FAM INDIA CONFIDENTIAL

Page 19: FAM INDIA PROFILE

Client List

BRAHAM SHAKTI SANJEEVNI HOSPITAL

• BAHADURGARH HARYANA

ADVANTA HOSPITAL

• JHAJJAR HARYANA

LION MANPOWER SOLUTION

• VASANTKUNJ NEW DELHI

FAM INDIA CONFIDENTIAL

Page 20: FAM INDIA PROFILE

Client List

ENKAY CONDOMINIUS

•NEEMRANA RAJESTHAN

•GURGAON HARYANA

•BADSHAHPUR GURGAON HARYANA

THE VAULT CAFÉ& RESTAURENT

•CANOUGHT PLACE NEW DELHI

THE FLYING SAUCER CAFE

•NEHRUPLACE NEW DELHI

FAM INDIA CONFIDENTIAL

Page 21: FAM INDIA PROFILE

Client List

FALAK INTERNATIONAL

• NOIDA UTTAR PRADESH

SUMMER HOUSE CAFE

• ARVINDO MARKET NEW DELHI

KAMLA NEHRU COLLEGE

• DELHI

FAM INDIA CONFIDENTIAL

Page 22: FAM INDIA PROFILE

Client List

FAM INDIA CONFIDENTIAL

SHIV COMMUNICATION

• MORBAND NEW DELHI

• PARLAD PUR NEW DELHI

DAY-GLO BPO

• GURGAON HARYANA

MACPROVAST INFOSOLUTION BPO

• DWARKA NEW DELHI

Page 23: FAM INDIA PROFILE

THANK YOU

Fam India

FAM INDIA CONFIDENTIAL