fame & the priority services outcomes fame launch - october 2004 chris haynes local e-government...
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FAME & the Priority Services Outcomes
Fame Launch - October 2004
Chris HaynesLocal e-Government Team
Office of the Deputy Prime Minister
Chris HaynesLocal e-Government Team
Office of the Deputy Prime Minister
ODPM UpdateThe Battleground
“Realising the benefits from our investment in e-government”
•projects don't just end with a 'technical' delivery and closure report
•do not want to you deliver a 'successful' project, only to find out later that the product or service was never used or implemented
•driving benefits out of a project involves working closely with the customer to ensure the product or service gets firmly adopted and embedded in the organisation
Key Points - National Projects FAME
National Projects Beginning to End
Priority Outcomes / NP Links
Partnership Role
Codename LGOne
Sustainability/Productisation
Demand Surge
Ownership
LA Consciousness
Organisation
FAME into All
IEG’s FAME
Link to Priority Outcomes
Future Perspective
New Agendas (Efficiency)
Confirmed for 2005, 2006 Investment (last?)
FAME Linked
Joined Up Gov Engine
FAME Starting Point
Partnerships FAME
Number peaked (100+)
Regional Partnerships
New Networks (eGov PM and Cust Serv)
Funding….
New Agendas
FAME Market
Focus
Ownership/Customer
Efficiency
Money….
5 eGovernment Roles - Competencies
Longer Term Perspective
Professionalising JUG
Standards
ISU/SSU
Support & Capacity FAME
• e-Champions• e-Government Programme management• Customer Services management• Head of IT• Heads of Service
Support & Development
Embed FAME
Core Skills/Tools
Government Connect
Standards Engine….
Innovations FAME
Innovation Objectives
Innovation Infrastructure
Innovation Culture
Projects in Round 2
Round One Projects FAME - Bolt-Ons
Get Thinking
Match ?
Innovation Framework
Key Piece
Priority Outcomes FAME
Opportunity Funding
Growing Clarity
Joined Up Service Outcome
CSF for localegov
Linkage FAME
Buyers Options
Embedding (beyond Tech.)
FAME Blueprint
Priority Services: Schools Community information Democratic renewal Local environment e-Procurement Payments Libraries, sports & leisure Transport Benefits Support for vulnerable
people
Priority Services: Schools Community information Democratic renewal Local environment e-Procurement Payments Libraries, sports & leisure Transport Benefits Support for vulnerable
people
Transformation:
Supporting new ways of working
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
Transformation:
Supporting new ways of working
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
The Challenge for Fame
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’ Positioning Fame at the heart of Joined Up Working Re-organising around FAME (Breakdown trad. silos) Go beyond process (infrastructure /organisation)
Influencing/Directing the agenda
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’ Positioning Fame at the heart of Joined Up Working Re-organising around FAME (Breakdown trad. silos) Go beyond process (infrastructure /organisation)
Influencing/Directing the agenda
Working Together for Better Joins
The Challenge for Fame
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda (target influence)
Local (Service Joins) Regional (Org Joins) National (National Hubs)
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda (target influence)
Local (Service Joins) Regional (Org Joins) National (National Hubs)
Working Together for Better Joins
The Challenge for Fame
Sustaining the ‘real’ agenda
The eGov ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Organisations infrastructure for joining up shared services/working steer agendas Gershon, Procurement, DirectGov
Sustaining the ‘real’ agenda
The eGov ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Organisations infrastructure for joining up shared services/working steer agendas Gershon, Procurement, DirectGov
The Challenge for Fame
Government ConnectA Big Opportunity
•Gateway•Government Connect•Core•Extended•LGOL-Net•FAME ???
The FAME Challenge
Maximise the Policy/Funding OpportunitiesEnsure Standards & Ownership
Embed Consciousness Sustain Joined Up eGovernment
React to Agendas
But beware the Brown Nosed Gershon Fish !
Personal Reflections
Belief in FAME Belief in FAME
Belief in eGovernment Belief in eGovernment
It is a critical time (time to deliver) It is a critical time (time to deliver)
Developing ‘Public Service’ Style ! Developing ‘Public Service’ Style !
Invest in FAME ‘Don’t become a hermit’ Invest in FAME ‘Don’t become a hermit’
Further Information
Chris Haynes - [email protected]
Web:www.localegov.gov.uk
eMail:[email protected]
Chris Haynes - [email protected]
Web:www.localegov.gov.uk
eMail:[email protected]