family and community satisfaction survey

31
Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 1 of 31 Family and Community Satisfaction Survey Results and Analysis Hays CISD March 31–April 16, 2014

Upload: others

Post on 23-Apr-2022

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 1 of 31

Family and Community Satisfaction Survey Results and Analysis

Hays CISD March 31–April 16, 2014

Page 2: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 2 of 31

Table of Content

Executive Summary ……………………………………………………………………………….. 3

Main Findings ………………………………………………………………………………………. 4

Survey Development ……………………………………………………………………………... 5

Participation and Demographics …………………………………………………………….. 6

Language Support for Families and Community Members ……………………….. 7

Communicating with the School and District ……………………………………………. 8

Topics of Interest to Family and Community Members …………………………… 10

Overall Quality of Schools and Hays CISD ………………………………………………… 12

Quality of Education (Parents/Guardians Only) ………………………………………. 13

School Management (Parents/Guardians Only) ……………………………………….. 14

School Transportation (Parents/Guardians Only) ……………………………………. 15

Community Relations and School Operations (Community Only) …………...… 16

Hays CISD Strategic Plan …………………………………………………………………………. 16

Customer Service ……………………………………………………………………………………. 17

Quality of Educational Programs and Services …………………………………………. 18

Appendix ………………………………………………………………………….……………………. 19

Page 3: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 3 of 31

Executive Summary For the third year, Hays Consolidated Independent School District (Hays CISD) has surveyed its families and community members about their satisfaction with its schools and the district overall. This year’s survey was open March 31 to April 16, 2014, and focused on the following topics:

1. Demographics 2. Language Support 3. Communication Between Home and School/District 4. Topics of Interest to Family and Community Members 5. Overall Quality of the Schools (Family Members) 6. Overall Quality of the District (Family and Community Members) 7. Community Relations and School Operations 8. Hays CISD Strategic Plan 9. Customer Service 10. Quality of Educational Programs and Services

Participation

With support from school leadership, the Hays CISD Communication Department conducted an extensive outreach effort to encourage survey participation.

Working with school leadership teams and parent support groups, the district delivered hundreds of paper surveys to parents

Weekly school letters and emails provided reminders and updates The district communication system sent survey reminders to parents and community

members

As a result . . .

The number of survey participants increased by 31% from 2013 to 2014. More than 2,100 parents/guardians and community members responded to the 2014 Family and Community Satisfaction Survey. Additionally, thanks to the communication efforts of the Hays CISD Leadership Team and K12 Insight, there was an increase in Spanish-speaking participants, representing greater engagement with a key stakeholder population often underrepresented. This year 234 Spanish-speaking participants completed the survey, while 79 Spanish-speaking participants completed the survey last year.

Page 4: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 4 of 31

Main Findings

Overall, the survey data indicate high levels of satisfaction among the families and

community members who took the survey. For example, nearly 3 out of 4 family respondents graded the overall quality of their child’s school as an A or B. Similarly, two-thirds of community members graded the overall quality of the district with an A or B. Families and community members also voiced strong support for all six core beliefs of the Hays CISD strategic plan. (See Figure 12)

The majority of participating parents/guardians indicated staff set high learning standards and high expectations for students. Overall, there was relatively strong agreement across all 10 Quality of Education at School statements. The statements with the strongest agreement were about staff setting high learning standards (84%) and parents/guardians ensuring homework is done every night (92%). (See Figure 13)

A significant percentage of participating parents/guardians indicated that they are not receiving timely and helpful feedback on schoolwork (29%) or tests and quizzes (25%), nor are they receiving useful information to help their child do well in school (33%). (See Figure 13)

The majority of respondents rated Hays CISD educational programs and services as Excellent or Good. Across a list of 17 programs and services, 62% or more rated a variety of HB 5-related programs and services as Excellent or Good (See Table 4).

The majority of respondents (82%) agree with Hays CISD six core belief statements. As part of Hays CISD’s ongoing process of implementing the strategic plan, survey participants indicated similar levels of agreement across all six core belief statements. (See Figure 18)

Participating community members recognize the importance of high performing schools and adequate funding to ensure students receive a high quality education. Participating community members were asked several questions regarding school operations, such as school start and end times, the school calendar and their views on district performance and reputation. There was a high level of agreement across all eight items. (See Figure 17)

Page 5: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 5 of 31

Survey Development

K12 Insight developed the Family and Community Satisfaction Survey in collaboration with the Hays CISD Leadership Team with significant contributions from Christina Courson, Communication Specialist for Hays CISD. All questions were voluntary. Most questions used a 5-point scale with the answer options Strongly Agree, Agree, Disagree, Strongly Disagree and Don’t Know.

Administration

The Family and Community Satisfaction Survey was administered March 31 through April 16, 2014. Families and community members were emailed individual invitations with unique URLs to participate via the K12 Insight Engage platform. Both paper and online surveys were available in English and Spanish.

Technical Notes

• To enable ease of reporting, only the top two response options (Strongly Agree and Agree) are reported.

• The findings for each item in the report exclude participants who did not answer the item. • Results do not reflect random sampling; therefore, they should not be generalized to the

entire population. Rather, results reflect the perceptions and opinions of just those who responded to the survey.

• Data labels of 5% or less are not shown on charts, graphs or figures.

Page 6: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 6 of 31

Participation and Demographics More than 2,100 family and community members participated in the Hays CISD 2014 Family and Community Satisfaction Survey. Nine out of 10 survey participants were parents or guardians of an enrolled student, while 11% of survey participants were community members (See Figure 1). Compared to last year’s respondent group participation, more community members took the survey this year (N=94 in 2013; N=228 in 2014) and more parents/guardians took this year’s survey (N=1,341 in 2013; N=1,928 in 2014).

Figure 1: Participant Relationship to Hays CISD

The great majority of survey participants used the online survey version (See Table 1). A total of 187 parents/guardians took an additional online survey for a second school. For the 191 who chose to use a paper survey, more than three-quarters used a Spanish version (N=151). (See Table 2)

Responses by Survey Type

Survey Type Count %

Online Survey 1,778 82%

Additional Online School Survey 187 9%

Paper Survey 191 9%

Total Responses 2,156 100%

Table 1: Responses by Survey Type

English Spanish Total

Online 1939 26 1965

Paper 40 151 191

Table 2: Responses by Survey Type and Language

Of the parents/guardians who took part in the survey, the majority have elementary school-aged children. (See Figure 2) For participation from each Hays CISD campus see Appendix, Question 2.

Page 7: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 7 of 31

Figure 2: Survey Participation by School Level

Survey Participation by Ethnicity and Race

American Indian and Alaskan Native (N=1) 0% Asian (N=16) 1% Black or African American (N=44) 2% Hispanic or Latino (N=746) 38% Multi-Racial (N=75) 4% Native Hawaiian or Pacific Islander (N=2) 0% White (N=1,067) 55%

Table 3: Survey Participation by Ethnicity and Race

Language Support for Families and Community Members Respondents indicated the primary language spoken most often at home is English, followed by Spanish (See Figure 3).

Figure 3: Languages Spoken Most Often at Home

55%

20%

25%

Survey Participation by School Level

Elementary Schools Middle Schools High Schools

Page 8: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 8 of 31

More than 100 survey respondents indicated they have needed an interpreter or written translation to understand information shared by the school or district (See Figure 4).

Figure 4: Need for Interpreter or Written Translation

Communicating with the School and District Communicating with parents and community members about resources and programs is key to increasing involvement. To help ensure Hays CISD is using the most appropriate method to communicate, parents/guardians and community members were asked to select the mode of communication they use most to keep up-to-date on news about Hays CISD at home and work. Respondents indicated that, while at home, they most frequently get information via Traditional Media, such as radio or television (97%). While at work, they most frequently get information via email (61%). (See Figure 5)

Figure 5: Primary Source of Information at Home and Work

Survey participants were asked how often they used a variety of communication methods to keep informed about Hays CISD, and the usefulness of each communication method. Respondents

Page 9: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 9 of 31

indicated the Automated Phone/Email System was used Always or Usually (82%). The least frequently used communication method was Radio (9%). (See Figure 6)

Figure 6: Frequently Used Communication Methods

The most frequently selected useful communication methods were the School District Website (75%) and the Automated Phone/Email System (84%). Participants identified Radio (62%) and Newspaper (48%) as Not Useful (See Figure 7).

Page 10: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 10 of 31

Figure 7: Useful Communication Methods

Topics of Interest to Family and Community Members

Survey participants were asked their level of interest in a variety of topics in order to help Hays CISD provide family and community members with the most pertinent information. Respondents were Very Interested all four academic and behavior topics (See Figure 8).

Figure 8: Levels of Interest in Academic and Behavior Topics

Page 11: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 11 of 31

When asked about district and school performance topics, participants selected information pertaining to the quality of teachers (86%) and student safety (86%). (See Figure 9)

Figure 9: Levels of Interest in District and School Performance Topics

Survey participants were less interested in district leadership topics. While more than 70% of respondents were interested in both topics, the strength of their interest was not as strong as other topic areas (See Figure 10).

Figure 10: Levels of Interest in District Leadership Topics

Page 12: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 12 of 31

All three general information topics received similar levels of interest. (See Figure 11)

Figure 11: Levels of Interest in General District and School Information Topics

Family and Community Member Perceptions of Quality of Schools and District Survey participants were asked to grade the overall quality of their child’s school or Hays CISD overall. The majority of participating family members gave their child’s school an A or B (74%). Sixty-six percent (66%) of community members graded the overall quality of the district with an A or B (See Figure 12).

Figure 12: Overall Quality of Hays CISD and Hays CISD Schools

Page 13: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 13 of 31

Quality of Education at School (Parents/Guardians Only) Parents and guardians were asked how strongly they agreed or disagreed with a set of statements related to the education their child receives at school. Overall, there was relatively strong agreement across all 10 statements. The statements with the strongest agreement were about staff setting high learning standards (84%) and parents/guardians ensuring homework is done every night (92%). Two statements — receiving timely feedback from teachers and providing useful information to help their child do well in school — had weaker levels of agreement (63% and 65%, respectively). (See Figure 13)

Figure 13: Quality of Education at School

Page 14: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 14 of 31

School Management (Parents/Guardians Only) Parents/Guardians were asked several questions regarding school management. The majority of respondents agreed their child’s school is well-maintained (89%), clean (91%) and their child has Internet (84%) and computer access at school (87%). The survey data indicate there is less agreement with the quantity of food to eat (68%), the quality of food served (54%) and the fairness of the school lunch price (68%). (See Figure 14)

Figure 14: School Management

Page 15: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 15 of 31

School Transportation (Parents/Guardians Only) Approximately half of participating parents/guardians indicated their child rides the school bus (See Figure 15). Of those, the vast majority indicated the bus is on time most days (90%) and their child is safe when riding the bus (87%). (See Figure 16)

Figure 15: Child Rides the Bus

Figure 16: Bus Transportation

Page 16: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 16 of 31

Community Relations and School Operations (Community Only) Participating community members were asked several questions regarding school operations, such as start and end times, the school calendar and their views on district performance and reputation. There was a high level of agreement across all eight items. The statements with the highest levels of agreement were the importance to provide adequate fuding to schools to ensure students receive a high quality education (93%) and high performing schools are important (94%). (See Figure 17)

Figure 17: Community Relations and School Operations

Hays CISD’s Strategic Plan As part of Hays CISD’s ongoing process of implementing the strategic plan, survey participants were asked to consider each of six core belief statements. The majority of participating parents/guardians and community members have similar levels of agreement across all six belief statements (Average of 82% Strongly Agree or Agree). The survey data indicate that almost one out of five respondents disagrees with the second statement, ‘We will not compromise excellence.’ (18%) (See Figure 18)

Page 17: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 17 of 31

Figure 18: Hays CISD Six Core Beliefs

Customer Service In order to ensure that Hays CISD is “a top-notch place to learn and grow,” survey participants were asked four questions about customer service. Respondents indicated they feel welcome at district and school functions (88%) and safe when visiting a school (94%). (See Figure 19)

Figure 19: Customer Service

Page 18: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 18 of 31

Quality of Educational Programs and Services, and HB5 Survey participants were asked to rate the quality of 17 programs and services provided by Hays CISD. Twelve of the items are part of House Bill 5 (HB 5), as passed by the 83rd Texas Legislature, which requires Hays CISD to gather input on the quality of specific services and programs at each campus. The majority of respondents gave a rating of Excellent or Good for each program or service (See Table 4).

Programs and Services Excellent or

Good*

Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED)

67%

Advanced Academic Programs (Honors, AP or Dual Enrollment)

72%

Art and Music Education Programs (HB 5) 80%

Career and Technical Education (HB 5) 70%

College and Career Readiness (HB 5) 65%

Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.)

75%

Digital Learning Environment (HB 5) 67%

Dropout Prevention Strategies (HB 5) 63%

English Language Development for English Learners (Programs designed specifically for limited English-speaking students)

69%

Guidance Counseling Services (HB 5) 62%

Health Services (School Nurse) (HB 5) 78%

Gifted and Talented Program (HB 5) 64%

Parent and Community Involvement (HB 5) 66%

Physical Education Program/Gym Class (HB 5) 75%

Second Language Programs (HB 5) 67%

Special Education Services 72%

Student Engagement (HB 5) 67%

Table 4: Quality of Educational Programs and Services (*Not Applicable Excluded from Calculation)

Page 19: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 19 of 31

Appendix

Page 20: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 20 of 31

Frequency Tables for Hays CISD Employee Satisfaction Survey

What best describes your relationship with Hays CISD?

Responses Count %

Parent or guardian of a student enrolled in a Hays CISD School

1,928 89%

A community member 228 11%

Total Responses 2,156

Question 1

Please select your child's school. You will have the chance to take the survey again for other children enrolled in district schools.

Responses Count %

Blanco Vista Elementary School

55 3%

Buda Elementary School 50 3%

Camino Real Elementary School

91 5%

Carpenter Hill Elementary School

92 5%

Elm Grove Elementary School 105 6%

Fuentes Elementary School 83 4%

Green Elementary School 101 5%

Hemphill Elementary School 48 3%

Kyle Elementary School 76 4%

Negley Elementary School 134 7%

Pfluger Elementary School 68 4%

Science Hall Elementary School

55 3%

Tobias Elementary School 85 4%

Barton Middle School 134 7%

Chapa Middle School 66 3%

Dahlstrom Middle School 101 5%

Simon Middle School 25 1%

Wallace Middle School 60 3%

Live Oak Academy 7 0%

Hays High School 329 17%

Lehman High School 128 7%

Impact Center 4 0%

Total Responses 1,897

Question 2

Page 21: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 21 of 31

Which of the following best describes your race/ethnicity?

Responses Count %

Asian 16 1%

Native Hawaiian or Pacific Islander

2 0%

Black or African American 44 2%

Multi-Racial 75 4%

Hispanic or Latino 746 38%

White 1,067 55%

American Indian and Alaskan Native

1 0%

Total Responses 1,951

Question 3

What language do you speak most often at home?

Responses Count %

English 1,632 87%

Spanish 234 12%

American Sign Language 1 0%

Other (Please specify) 16 1%

Total Responses 1,883

Question 4

Have you ever needed an interpreter to understand information shared by the school or district?

Responses Count %

Yes 124 8%

No 1,511 92%

Total Responses 1,635

Question 5

Have you ever needed written translation for information shared by the school or district?

Responses Count %

Yes 117 7%

No 1,529 93%

Total Responses 1,646

Question 6

Page 22: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 22 of 31

Communicating with parents and community members about resources and programs is key to increasing involvement. To help ensure Hays CISD is using the most appropriate method to communicate with parents and community members, please select the mode of communication you use most to keep up-to-date on news about Hays CISD.

What is your primary source of information at home and work?

Home At Work Total Unique Response

Total

(a) Telephone (Not connected to the Internet)

747 363 917 1110

81% 40%

(b) Smartphone or other SMS/Text enabled device

1,405 650 1,483 2055

95% 44%

(c) Email 1,371 1,017 1,661 2388

83% 61%

(d) Social Media, such as Facebook or Twitter

793 232 823 1025

96% 28%

(e) Traditional media, such as radio or television

763 144 790 907

97% 18%

Question 7

How often do you use the following communication methods to keep you informed about Hays CISD, and how useful is each?

How Often?

Never Sometimes Usually Always Total

(a) Television 460 879 257 239 1,835

25% 48% 14% 13%

(b) Radio 1,188 405 91 76 1,760

68% 23% 5% 4%

(c) Newspaper 968 598 104 70 1,740

56% 34% 6% 4%

(d) School District Website 96 664 603 448 1,811

5% 37% 33% 25%

(e) Automated Phone/Email System

87 244 585 924 1,840

5% 13% 32% 50%

(f) Child 176 635 534 437 1,782

10% 36% 30% 25%

(g) Parent Path or Parent Self-Service Portal

387 493 467 407 1,754

22% 28% 27% 23%

(h) School Newsletter 386 619 459 324 1,788

22% 35% 26% 18%

(i) Social Media (Facebook/Twitter)

756 421 300 265 1,742

43% 24% 17% 15%

Page 23: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 23 of 31

Question 8 How often do you use the following communication methods to keep you informed about Hays CISD, and how useful is each?

How Useful?

Not Useful Somewhat Useful

Useful Very Useful

Total

(a) Television 433 595 442 254 1,724

25% 35% 26% 15%

(b) Radio 958 343 184 72 1,557

62% 22% 12% 5%

(c) Newspaper 757 494 243 73 1,567

48% 32% 16% 5%

(d) School District Website

72 374 744 556 1,746

4% 21% 43% 32%

(e) Automated Phone/Email System

68 149 522 1,048 1,787

4% 8% 29% 59%

(f) Child 209 566 601 336 1,712

12% 33% 35% 20%

(g) Parent Path or Parent Self-Service Portal

256 353 551 499 1,659

15% 21% 33% 30%

(h) School Newsletter 309 453 570 372 1,704

18% 27% 33% 22%

(i) Social Media (Facebook/Twitter)

550 334 401 314 1,599

34% 21% 25% 20%

Question 9

Page 24: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 24 of 31

How interested are you in learning more about the categories and topics below?

District and School Performance

Very Interested

Somewhat Interested

Not Interested

Need More Information

Total

(a)

Information pertaining to district and school performance on the Texas Academic Performance Report (TAPR)

894 808 177 51 1,930

46% 42% 9% 3%

(b) Information pertaining to student safety

1,530 321 58 23 1,932

79% 17% 3% 1%

(c) Information pertaining to the quality of teachers

1,515 332 47 29 1,923

79% 17% 2% 2%

(d) Information comparing Hays CISD schools

1,075 623 189 32 1,919

56% 32% 10% 2%

(e)

Information comparing Hays CISD to other districts

1,109 598 169 36 1,912

58% 31% 9% 2%

Question 10

How interested are you in learning more about the categories and topics below?

District Leadership

Very Interested

Somewhat Interested

Not Interested

Need More Information

Total

(a)

Information pertaining to Board of Trustees votes and approved policies

687 921 257 58 1,923

36% 48% 13% 3%

(b)

Information pertaining to Board of Trustees elections and vacancy notices

485 935 432 52 1,904

25% 49% 23% 3%

Question 11

Page 25: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 25 of 31

How interested are you in learning more about the categories and topics below?

General District and School Information

Very Interested

Somewhat Interested

Not Interested

Need More Information

Total

(a)

School and district events, such as school board meetings, PTA/PTO, campus events, celebrations or other district/school events

1,067 717 115 28 1,927

55% 37% 6% 1%

(b) Parent volunteer or involvement opportunities

872 833 166 33 1,904

46% 44% 9% 2%

(c)

School-specific information, such as school menus, construction updates or weekly/monthly newsletters

1,161 608 124 24 1,917

61% 32% 6% 1%

Question 12

The next question asks you to rate the overall quality of your child’s school. As you respond, please think about your experiences this school year. Students receive grades of A, B, C, D or F to report the quality of their work. What grade would you give the overall quality of [CAMPUS NAME FROM QUESTION 2]? On this scale, A is outstanding, C is average and F is failing.

Responses Count %

A 784 41%

B 637 33%

C 338 18%

D 104 5%

F 51 3%

Total 1,914

Question 13

Page 26: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 26 of 31

The next question asks you to rate the overall quality of Hays CISD as a district. As you respond, please think about your experiences this school year. Students receive grades of A, B, C, D or F to report the quality of their work. What grade would you give the overall quality of Hays CISD? On this scale, A represents outstanding, C is average and F is failing.

Responses Count %

A 69 30%

B 82 36%

C 53 23%

D 18 8%

F 6 3%

Total 228

Question 14

Below are statements about the quality of education your child receives at this school. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with each of the following statements?

Strongly Disagree

Disagree Agree Strongly Agree

Don't Know

Total

(a) Teachers and staff set high learning standards.

63 181 886 694 67 1,891

3% 10% 47% 37% 4%

(b) High expectations are set for all students at this school.

84 284 798 574 159 1,899

4% 15% 42% 30% 8%

(c) Learning standards and expectations are clearly explained to my child at this school.

71 257 885 571 113 1,897

4% 14% 47% 30% 6%

(d) My child is being prepared to do well in the next grade level or after graduation.

99 269 799 654 81 1,902

5% 14% 42% 34% 4%

(e) My child is receiving effective instruction for his or her abilities.

99 286 810 641 63 1,899

5% 15% 43% 34% 3%

(f) Teachers give timely and helpful feedback on my child’s schoolwork.

160 396 737 554 54 1,901

8% 21% 39% 29% 3%

(g) The feedback teachers provide on tests and quizzes helps my child to learn.

136 341 740 505 171 1,893

7% 18% 39% 27% 9%

(h) Teachers give me useful information about how to help my child do well in school.

190 441 697 528 40 1,896

10% 23% 37% 28% 2%

(i) Classroom activities keep my child interested in learning.

120 261 825 576 116 1,898

6% 14% 43% 30% 6%

(j) I make sure my child does his or her homework every night.

51 70 601 1,139 43 1,904

3% 4% 32% 60% 2%

Question 15

Page 27: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 27 of 31

Below are statements related to how your child's school is managed. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with each of the following statements?

Strongly Disagree

Disagree Agree Strongly Agree

Don't Know

Total

(a) The principal makes decisions that are in the best interests of the students.

129 179 719 658 229 1,914

7% 9% 38% 34% 12%

(b) My child has access to computers at school for learning purposes.

43 76 937 736 121 1,913

2% 4% 49% 38% 6%

(c) My child has access to the Internet at school for learning purposes.

39 73 920 681 192 1,905

2% 4% 48% 36% 10%

(d) Fresh, high-quality food isserved at my child’s school.

205 357 747 291 300 1,900

11% 19% 39% 15% 16%

(e) My child gets enough to eat at school.

133 303 892 397 168 1,893

7% 16% 47% 21% 9%

(f) The price of a school lunch is fair.

129 308 942 341 177 1,897

7% 16% 50% 18% 9%

(g) My child's school is clean. 49 62 940 806 49 1,906

3% 3% 49% 42% 3%

(h) My child has the textbooks needed for classes.

128 206 803 474 288 1,899

7% 11% 42% 25% 15%

(i)

My child's school is well-maintained, with working air conditioning and heat, adequate lighting and well-kept grounds.

46 77 865 846 68 1,902

2% 4% 45% 44% 4%

Question 16

Does your child ride the school bus?

Responses Count %

Yes 943 49%

No 978 51%

Total Responses 1,921

Question 17

Page 28: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 28 of 31

How strongly do you agree or disagree with each of the following statements? (Only those who responded Yes for Question 17)

Strongly Disagree

Disagree Agree Strongly Agree

Don't Know

Total

(a) My child is safe when riding the school bus.

34 51 496 315 39 935

4% 5% 53% 34% 4%

(b) My child's school bus is on time most days.

34 47 446 393 14 934

4% 5% 48% 42% 1%

Question 18

Hays CISD Core Beliefs After an intensive outreach effort that included the voices of over 200 members of the community, Hays CISD developed six core beliefs. As part of our ongoing process of implementing our strategic plan, we ask that you consider each of the belief statements below.

How strongly do you agree or disagree with the following statements?

Strongly Disagree

Disagree Agree Strongly Agree

Don't Know

Total

(a) We will make decisions based on what is best for students.

88 186 911 679 75 1,939

5% 10% 47% 35% 4%

(b) We will honor relationships and treat all people with dignity and respect.

90 159 856 769 62 1,936

5% 8% 44% 40% 3%

(c) We will seek balance to promote well-being in all areas of life.

81 165 887 689 109 1,931

4% 9% 46% 36% 6%

(d) We will be responsible stewards of our resources.

78 134 904 686 122 1,924

4% 7% 47% 36% 6%

(e) We will not compromise excellence.

107 224 809 679 102 1,921

6% 12% 42% 35% 5%

(f) We will not give up on any student.

120 184 734 756 131 1,925

6% 10% 38% 39% 7%

Question 19

Page 29: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 29 of 31

Customer Service Below are statements related to Hays CISD customer service. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with each of the following statements?

Strongly Disagree

Disagree Agree Strongly Agree

Don't Know

Total

(a) I feel safe visiting a school in Hays CISD.

46 44 881 955 15 1,941

2% 2% 45% 49% 1%

(b) I feel welcome at district and school functions.

62 130 843 858 41 1,934

3% 7% 44% 44% 2%

(c)

Programs are accessible to families and community members whose primary language is not English.

51 89 543 439 806 1,928

3% 5% 28% 23% 42%

(d) Programs are accessible to families and community members with disabilities.

39 70 611 475 734 1,929

2% 4% 32% 25% 38%

Question 20

Page 30: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 30 of 31

Additional Educational Programs and Services and HB 5 In accordance with House Bill 5 (HB 5), as passed by the 83rd Texas Legislature, Hays CISD is required to gather input on the quality of specific services and programs at each campus. Please rate the overall quality of each program or service listed below. Consider each program based on your experience this school year.

Excellent Good Fair Poor Not

Applicable Total

(a) Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED)

117 219 126 39 1,412 1,913

6% 11% 7% 2% 74%

(b) Advanced Academic Programs (Honors, AP or Dual Enrollment)

239 541 254 48 827 1,909

13% 28% 13% 3% 43%

(c) Art and Music Education Programs (HB 5) 525 717 246 61 355 1,904

28% 38% 13% 3% 19%

(d) Career and Technical Education (HB 5) 196 460 219 56 962 1,893

10% 24% 12% 3% 51%

(e) College and Career Readiness (HB 5) 222 448 251 106 849 1,876

12% 24% 13% 6% 45%

(f) Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.)

449 691 292 89 379 1,900

24% 36% 15% 5% 20%

(g) Digital Learning Environment (HB 5) 242 630 331 101 581 1,885

13% 33% 18% 5% 31%

(h) Dropout Prevention Strategies (HB 5) 157 307 178 91 1,145 1,878

8% 16% 9% 5% 61%

(i) English Language Development for English Learners (Programs designed specifically for limited English-speaking students)

223 314 185 59 1,108 1,889

12% 17% 10% 3% 59%

(j) Guidance Counseling Services (HB 5) 306 558 338 193 494 1,889

16% 30% 18% 10% 26%

(k) Health Services (School Nurse) (HB 5) 519 727 291 59 297 1,893

27% 38% 15% 3% 16%

(l) Gifted and Talented Program (HB 5) 279 475 304 113 716 1,887

15% 25% 16% 6% 38%

(m) Parent and Community Involvement (HB 5) 329 757 429 130 247 1,892

17% 40% 23% 7% 13%

(n) Physical Education Program/Gym Class (HB 5) 480 707 310 96 302 1,895

25% 37% 16% 5% 16%

(o) Second Language Programs (HB 5) 231 376 211 91 985 1,894

12% 20% 11% 5% 52%

(p) Special Education Services 295 392 197 70 935 1,889

16% 21% 10% 4% 49%

(q) Student Engagement (HB 5) 337 627 373 97 454 1,888

18% 33% 20% 5% 24%

Question 21

Page 31: Family and Community Satisfaction Survey

Hays CISD Family and Community Member Satisfaction Survey © 2014 K12 Insight Page 31 of 31

Survey Source

Responses Count %

Main Survey 1,778 82%

Paper Survey 191 9%

Additional School Survey 187 9%

Total Responses 2,156

Question 22