Frequently Asked Questions 360 degree Feedback Survey

About 360 Surveys1. What is 360-degree feedback Survey?360-degree feedback survey is a process through which employees receive feedback from many colleagues who work closely with them. These colleagues will include Line Managers, peers from other teams & departments and team members and other juniors. The process is conducted using a standard questionnaire and feedback collected is presented back to the employee in a structured report.

2. Why should an employee participate in a 360 degree feedback process?By helping leaders get comprehensive feedback from many colleagues on their behaviour as perceived by others, 360 feedback surveys help leaders start new development journeys. Better self-awareness helps leaders become more effective in their current roles as well as prepare better for future growth and opportunities.

About nomination of Respondents1. How will this process work?1. The process will start with each participant nominating a few colleagues to provide feedback. The nominations would be provided using the nomination form which will be provided by HR.2. Once all the nominations are received, an automated email is sent to all nominated employees from the online 360 survey platform with the link to the online survey which they can complete to provide feedback to their colleagues.3. Upon closure of the Survey process, a report is generated and shared with each participant compiling the feedback from all the respondents.

2. Whom should I nominate as respondents for my feedback Survey?You should nominate as respondents to your survey colleagues who work directly with you and have close personal experience of working and communicating with you. Please avoid nominating colleagues who have joined the organization in the last 3 months.

Respondents should be nominated at these three relationship levels:a. Your direct Manager & other seniors who work closely with you (matrix managers etc.)b. Colleagues from other teams or functions who work closely with youc. Your direct reports or other junior team members you work closely with

3. How many respondents should I nominate?Kindly nominate between 4 to 6 peers and at least 3 team members in addition to your Line Manager.About Accessing the Survey online1. How do I access the survey?You will receive an email with the link, user id and password. You can access the survey directly and provide your feedback by clicking on the direct link or use the user id and password to access the Survey from your account if you wish to give feedback later on.

2. How much time it will take to complete the survey?It would take you 5-10 minutes to complete feedback survey for one participant.

3. Can I take a break while completing a Survey?Please complete the Survey in one sitting only. It will take only 5-10 minutes. Also, if you leave the survey screen idle for more than 15 minutes, the survey page will expire and you will lose your existing responses.

4. Will the participant or anyone else know about what feedback or score have I given?No. The survey is anonymous. Your feedback will not be revealed to anyone not even to the participant. The participant or the management will get a consolidated report without revealing individual respondents feedback.

About the Survey Report

1. Who will get the Survey Report?An individual Report will be shared with each participant some days after the Survey process is completed. This Report is also shared with a senior HR contact in the organization.

2. Will I be able to know which colleague has given me what feedback?No. The feedback process is anonymous. The Report generated is a consolidated report with only aggregated average scores and no one will be able to know what score or feedback any specific individual has given to any participant.

3. Who will have access to my Report?Apart from you, your Report will also be shared with the nominated HR contact for your organization usually a senior member of the HR team.

Taking the Survey

1. I want to reset the survey. Can it be done again?No, the survey cannot be done again.2. Can the completion date be postponed, in case all the respondents have not submitted the survey?Yes the completion date can be extended by the admin3. Do I need to fill the self survey?Yes, you need to fill the self survey. The gap analysis can happen only when the self survey is filled out4. I am no able to download the report of one candidate whereas I can download the report of all the other candidatesPlease check whether this candidate has filled the self survey. The report cannot be downloaded if self survey is not filled up5. I would like to have an excel sheet with the details of the progress of a projectThe dashboard with all the details of each candidate along with the respondents data needs to be made manually. It can be customized and sent to you whenever you need the same. However this is part of the customization process.6. The respondent for two candidates is the same. As an admin, do I need to fill this particular respondent data twice?Yes, the respondents for both the candidates need to be updated each time.7. There are 3 projects running for us at the same time. Can I see the analytics of all the projects together?No, we consider each project as a completely different survey. Hence the analytics of each project must be seen separately8. Does the survey save the data already entered in case of an interruption or a disruption?No, the survey doesnt save the data already entered in case of an interruption or disruption.9. Are reminders to fill up the survey automatically sent to the feedback providers?Yes, the reminders to fill up the survey are sent to feedback providers.