This material may contain confidential and/or official information. The terms and conditions governing its use can be found at www.enterprisesg.gov.sg/Terms-of-Use.

July 2021

Fast and Easy Testing

(FET) Guide

for F&B Businesses

Fast and Easy (FET) testing for F&BFast and Easy Testing (FET) is mandatory for all F&B outlet staff. F&B with dine-in is a high-risk setting as staff interact with unmasked diners.

2

Who needs to be tested

• Outlet staff (Front of House, Back of House; full time, part time, 3rd party contracted staff including cleaners)

• F&B establishments with dine-in (i.e. Restaurants, Cafes, Food Courts, Coffee Shops, Hawker Centres)

When does mandatory FET commence

• 15 Jul 2021

• From 22 July 2021 through 18 August 2021, businesses previously on mandatory FET that remain open for delivery/takeaway must ensure that staff continue to be on the FET regime

Who will pay for the cost of testing

• Costs of test kits and training for employees will be fully funded until 30 Sep

• Zero cost to companies in the initial roll-out phases

Swab modality Coverage Lead agency

(a) Employer Supervised Self-Swab (ESSS)* either

on-site or virtual

• All F&B establishments (excluding hawker centres) ESG, SFA, HDB,

STB

(b) QTCs (Quick Test Centres) • Hawker centres NEA

How often will testing be under FET

• 14-days regular testing

*Companies are advised to consider a 1:5 supervisor-employee ratio for both on-site and virtual ESSS.

3

Training Requirements to Support Testing Modalities

Overview

• The supervisory training in ART swab is 4 hours in duration and conducted via Zoom

• First class commenced on 18 June 2021

• Free for 3 months (18 Jun to 30 Sep) for all to attend

• Companies can send up to two employees per outlet

• Certificate of attendance will be issued one month after the course

• Learners can conduct Antigen Rapid Test (ART) Supervision Duties immediately after completing this 4 hours

synchronous course (3 time slots: 8am-12pm, 2pm-6pm & 6pm-10pm)

Course evaluation

As this is only a Certificate of Attendance but not a competency based course, HMI will use the quiz to evaluate

the level of understanding and reinforce the topics as required. There will be no formal assessment to be

conducted.

Employer-led Supervised Self-Swab Training4 hours synchronous learning over Zoom; conducted by HMI Institute

4

5

Additional requirements

• Supervisors above 50 years old need to be fully vaccinated, i.e. received both vaccinations from our national vaccination programme and 14 days after last vaccine dose

Roles & responsibilities of Site Supervisors

• Before commencing the swab process, supervisor need to ensure that workers:

• Do not have any Acute Respiratory Infection (ARI) symptoms

• Do not have any nosebleed (past 24hrs), facial surgery (last 8 weeks), nasal surgery (last 4 weeks)

• Ensure the below measures are observed

• Don face shield & surgical 3-ply face mask

• To keep 3m distance from employee conducting self-swab

• Test kits must be disposed of in closed bins (e.g. pedal bins) and waste must then be double-bagged and cable-tied before placing them at the disposal holding area (which must be located away from human traffic and public access to prevent unintended exposure and cross contamination)

• Ensure that self-swabbing and testing is done properly, e.g. through observation of the individuals performing the self-swab and testing

• Ensure Safe Management Measures (SMMs) are observed

• Attendance-taking and collection and documentation of results

Guidelines for Supervisors

6

Go to direct registration

page and click on “Public

Catalogue” (green button)

1 2

Choose preferred timeslot (8am -

12pm, 2pm - 6pm, or 6pm - 10pm) &

English or Chinese class

3

Choose training date and click

“Register”. Registration will close 3

days before class commencement.

4

Register with your particulars,

company profile info, and create a

profile. Please use a valid email

address as confirmation will be sent

to that email address.

5

Pre-reading materials can be

accessed directly in your

account

6

Zoom link automatically sent to participant’s registered email

address. Do note that this email is not a confirmation.

Confirmation emails will be automatically sent when the minimum

no. of learners required to open a class is achieved (30 pax).

Classes may be cancelled 1 day before & participants asked to

reschedule if there are not enough learners to open up a class.

For more information, visit http://hmi-ihs.com/supervisory-training-in-art-self-swab/ or call the HMI Hotline at 6253 3818

Registration Instructions for Supervisory Training in ART Self-Swab (Synchronous E-Learning)

Qualified persons are exempted from Supervisory Training for Employer-led Supervised Self-Swab

Who are considered qualified persons?

A “qualified person” means an individual who —

(a) is a legally qualified medical practitioner;

(b) is a qualified nurse(1);

(c) has, after obtaining any of the following qualifications, acquired at least 3 continuous years of practical

experience in clinical laboratory work in Singapore:

(i) a degree in Biomedical Science;

(ii) a degree or diploma in Medical Laboratory Science; or

(d) has undergone training conducted by a specified training provider, in each of the following:

(i) to perform every type of regulated activity;

(ii) to supervise the carrying out of every type of regulated activity;

(1) “a qualified nurse” means a registered nurse or an enrolled nurse within the meaning of the Nurses and Midwives Act

(Cap. 209), who holds a valid practising certificate under that Act

Collection of Test Kits

8

9

Collection of Test Kits

8 days before Day of Collection / D-8: Companies fill in delivery

information via https://go.gov.sg/fet-registration-food

D-5: Companies will receive email scheduling for collection of kits

D-3: SMS prompt to POC to inform that kit is ready for collection and to

be picked up within 3 days

D+1: Failed Collection SMS Prompt 1 & Reminder Email

D+3: Continued Failed Collection Email Prompt. If kits are not collected

by D+3 it will be returned to the warehouse. An email will be sent to

company to rearrange for delivery at a charge.

To register for collection of test kits, please visit: https://go.gov.sg/fet-registration-food

Please submit the following information on FormSGfor the collection of test kits:

• Name of Company

• SFA License

• Business Address (collection point will be assigned from this address)

• Point-of-contact (POC) contact information

• Number of staff to be tested

Please note the following:

• One month’s supply of kits will be collected each time

• Kits can be stored at ambient temperature

• There will be an extensive network of pick-up locations; Companies will be allocated a collection point nearest their business address

Timeline of events

Day of Collection: POC will go to the collection point to collect the kits

at the counter using the PIN provided in the SMS

Company submits orders via

http://go.gov.sg/fet-kits

Ensures that the previous

POC details of contact number

and email address entered

must match previous records

Enters webpage to key in

information required for ART

Kits Delivery

Receives the

error message

when limit has

been exceeded

If error persists, company to

contact Park and Parcel for next

steps or Sector Leads

(Government agencies) for

alternatives

Application is successful

Direct Delivery

Self Collection Point

User Journey For Requesting ART Replenishments

3 day

timeline• For queries on ART kit collection or parcel

status, please:

• Visit Park and Parcel’s tracking page

https://tracking.parknparcel.com

• Call the hotline at +65 6428 6200

• For other enquiries related to ART kit status,

please contact: to approach hotline or:

• Call the hotline at +65 6428 6200

• Email support@parknparcel.com.sg

1. Starting 21 July 2021, companies can log in to self-order.

2. The online ordering system will match the email and contact number in the records to verify the company placing the order. Orders cannot be placed if there are no records.

3. Orders placed will be verified versus the previous issued quantities and number of staff in the records. Orders that do not meet the criteria will be rejected and a new order must be placed.

4. Companies that have consolidated their orders previously will need continue to consolidate their orders and order from the self-order page.

5. Changes to ordering format such as deconsolidation and other details will require submission of Amendment via the respective Sector Leads (Government agencies).

6. Group companies that have similar POCs and multiple delivery points will draw down from the combined quota and manage the requirements of their branches orders at their own discretion. Once the quota has exceeded, the order will be rejected.

7. Monthly reports will be provided to the Sector Leads for reconciliation and recovery for fraudulent excessive orders.

8. Should a manual submission be required due to system failure or any other requirements, companies should complete the amendment form and submit directly to Park and Parcel. Manual verification will be done by the vendor.

ART Kits Replenishment Model

Infection Prevention & Control Guidelines

12

13*https://www.who.int/publications/i/item/9789240021280

Infection Prevention & Control Guidelines

IPC Requirements for supervisors to note

• Don face shield & surgical 3-ply face mask

• To keep 3m distance from employee conducting self-swab

• Preferably to conduct self-swabs in an outdoor setting, or indoor with ample ventilation (open windows/doors and fans). It is not ideal to have air-conditioning at swab location and hence, air-conditioning to be switched off (where possible)

• There should be minimal items at the swab stations

• The individual should wipe down the swab station before and after swabbing. The supervisor/ trained swabber should also ensure that the wipe down of each station is done properly

• The flooring at swabbing zone should have a smooth surface (e.g. linoleum, vinyl finish, concrete, hard flooring) to facilitate ease of cleaning, such as mopping. The use of carpeted areas are strongly discouraged as it is difficult to clean and would have to be wet-vacuumed / deep cleaned / removed and discarded after the end of the operations. If not possible, carpeted areas must be covered with a smooth finish surface.

• The swab area should be properly cleaned at the end of the swabbing session for the day.

• Test kits must be disposed of in closed bins (e.g. pedal bins) andwaste must be then be double-bagged and cable-tied before placing them at the disposal holding area (which must be located away from human traffic and public access to prevent unintended exposure and cross contamination)

• Wash your hands with soap and water (via the 8

simple steps)*

OR

• Rub hands with hand sanitiser for at least 30 seconds

Handwashing

Client Journey & ART Results Handling Workflow

14

Client collects ART kit from

employer/ supervisors*

3

4

Test Kit to be left for 15 –

30 mins to be analysed

for results

Client to show supervisor via video-con test

results and QR code for scanning

Client Journey (Self-Swab at Home) (approx. 5-10 mins)

15

* Employer/ supervisor to check if client answers Yes to any of the following – (1) Any frequent nosebleeds?, (2) Any operations on face or nose? (3) Any tumors or cancers of nose and throat?, (4) Any facial skull or fractures? If so, they will be [contraindication workflow (Slide 20)], ** If client has ARI-symptoms, to proceed to nearest SASH-PHPC for ART-PCR swab test (as per workflow for ARI-patients)# If AG+, the AG+ workflow in proceeding slides to kick-in

To check for ARI-symptoms e.g.

fever, cough and flu like

symptoms**

1 2

Client to proceed with

self-swab instructions

56

Client to proceed to

work#

Client arrives Undergo Temperature screening and check

in via TraceTogether-SafeEntry*

When ready, client will proceed for

registration, verification of personal

information**

Test Kit to be tagged and

left at Results table for 15

– 30mins to be analysed

for results

Client to leave; no need to

wait for results but to remain

contactable via mobile for

results#

Client Journey (Employer-led Supervised Self-Swab) (approx. 10-15 mins)

16

* If client has ARI-symptoms, on-ground staff to direct worker to nearest SASH-PHPC for ART-PCR swab test (as per workflow for ARI-patients)** If client answers Yes to any of the following, they will be [contraindication workflow (Slide 27)] – (1) Any frequent nosebleeds?, (2) Any operations on face or nose? (3) Any tumors or cancers of nose and throat?, (4) Any facial skull or fractures?# If AG+, the AG+ workflow in proceeding slides to kick-in

Client will be directed to the

supervised self-swab ART station.

Disinfect area with alcohol wipes

when self-swab is completed

1 2 3

456

Client undergoes swab & waits

for results

AG+ (Positive)AG- (Negative)

Client proceeds to work

1 Only clients with two AG invalid results would be treated as AG+. 2 To be conveyed via a private transport (e.g. car / taxi) with windows wind down. 3 Case Management Task Group (CMTG) can be contacted at 6435-4060 to help arrange for conveyance of the

individual to a Swab Isolation Facility (SIF)4 For clarity, individuals who are asymptomatic AG+ or AG double invalid are to self-isolate at home.

Employer to issue referral

note and arranges private

transport2 to SASH PHPC or

QTCs for confirmatory PCR

test

• Client to bring NRIC &

referral note (signed by

employer) for

verification

PCR+

PCR-

Public Health Actions commence

(conveyance to Hospital/CCF, contact tracing,

etc.)

Client arrives at location for

swab

2nd ART swab is invalid1

No ARI Symptoms

At Workplace

ARI Symptoms

DETECTED

Client should consult a doctor for medical

treatment immediately.

(per usual ARI workflow)

For swab at SASH-PHPCs, clients/employers

MUST call to make an appointment prior.

AG Invalid

Client to self-isolate at home until PCR results return.

• If client is unable to self isolate at own place of residence, SASH PHPC

to help arrange for CMTG conveyance to SIF3

• If client is found to be symptomatic, SASH PHPC will provide

consultation & treatment (if necessary), and arrange for CMTG

conveyance if individual is AG+. Payment will be based on prevailing

patient payables & subsidies (e.g. Flu Subsidy Scheme)4

For mandatory sectors only:

Employer/Supervisor/ Client submits

results of all tests administered to SRS

At Home

Client to proceed to a SASH PHPC for a

confirmatory PCR test. Client should:

• Present a clear photo of their ART

results + ID at SASH Clinic (either soft

or hard copy) for verification2,3

• Call SASH clinic to make an appointment

prior.

• Travel to clinic via private transport (e.g.

car / SHN taxi) with windows wound down.

AG+ Results Handling Workflow – Conducted at Home / Workplace (Supervised)

Upon receiving AG+/Twice AG Invalid results

1) For SASH PHPCs, clients/employers must call the clinic to make an appointment and confirm that they are able to obtain a confirmatory PCR test during their visit,

before heading down to the clinic. The list of SASH PHPCs can be found at http://phpc.gov.sg.

2) AG+/Double AG Invalid individuals should travel via private transport (car or taxi) with the windows wound down (air conditioning switched off). In addition,

individuals should wear a surgical mask and sit alone in the back seat (on the other side from driver).

3) The following list of private transport service providers are available for booking. Transport costs would be borne by the client/employer.

a. Employers/workers are required to inform the hotline operator that the worker is going to a SASH PHPC for his swab test.

b. For booking through mobile app, employers/workers must key “SHN” in the chat/note/comment box or check the SHN checkbox (if provided within the app).

Management of an AG+ or Double AG Invalid Individual

S/N Service Provider Contact Number / Mobile Application Est Booking Fees on top of metered fare

1 ComfortDelGro Taxi (Comfort & CityCab taxis) 6333 1133 or via ComfortDelGro app Add Booking Fee $2.30 to $4.50

2 Trans-cab 6213 0997

3 SMRT 6477 5971

4 Prime 6776 7553

5 Premier 6681 9462

6 GrabSHN, Go-Jek, Ryde, MVL(TADA) via respective providers’ app Flat fare based on app

4) Employer will be required to:

a. Have sight over the employees AG+/Double AG invalid results (it is not necessary for the employer to retain the photos of employees’ test kit results

and ID)

b. Issue the “Notification of Positive /Double Invalid COVID-19 ART Result” to individuals – hardcopy or digital copy (refer to “Notification of positive/

double invalid COVID-19 ART result” document at www.enterprisesg.gov.sg/fast-easy-testing)

c. Inform individuals of their legal requirement to go for a confirmatory PCR test and self-isolate until they receive their PCR results.

d. Issue them a referral note signed by employer (refer to “Referral note for confirmatory PCR test” document at www.enterprisesg.gov.sg/fast-easy-

testing)– hardcopy or digital copy for tests conducted at workplace, or ask employee to take a photo of their ART results + ID for tests conducted at

home. Clients should present the document/photo for verification at the SASH clinic.

5) Employers should ensure that all AG+ individuals go for a confirmatory PCR swab.

AG+ and Double AG Invalid

results must be submitted

within 30 mins of the test

Referral note for a Confirmatory PCR Test

• Please indicate “Name of trained supervisor”

• Please indicate name of worksite (e.g. JEM Shopping Mall, XXX Shipyard, etc.)

• Please indicate company name

• To be signed off by employer

• Please indicate “name of employer and contact details” and

“name of ART provider and contact details” (if applicable)

To download a copy of the referral note, please see

“Referral note for confirmatory PCR test” document at

www.enterprisesg.gov.sg/fast-easy-testing)

For Compliance: Workflow for Employers to Alert MOH-CMTG of AG+/ Double Invalid Employees Who Have Not Gone for Confirmatory PCR test by D3

Ground Operations & Recommended Site Layout Templates

21

1) Prior to arrival at the swab site, SafeEntry and temperature taking should be done. Individualswith acute respiratory infection should be denied entry and asked to see a doctorimmediately. Individuals with Contraindications will be assessed accordingly (see slide“Handling Contraindications”).

2) Each individual is to be registered upon entry. Please ensure that Safe Management Measures(SMMs) are in place during the registration process.

3) The following items should be pre-placed at each swab station:

• A small standing mirror (for individuals to administer self-swabs);

• A box of 70% alcohol wipes for wipe down of the mirror and the environment before and afterswabbing;

• A bottle of hand sanitizer; and

• A Ziploc bag containing 1 swab stick, 1 reaction tube and 1 test device required for ART. Theziplock bag with test kits could also be handed to the individual at registration.

4) Instruction cards / infographics can be displayed at the front of swab site at line of sight to theindividuals.

22

Proposed Operational Workflow for Supervisor-led Self Swab on D-Day [1/2]

Activities at the swab stations

1) Individuals to perform hand hygiene before commencing swabbing.

2) Individuals to carry out self-swab. After the testing has been done, the swab stick, reaction tubeand the test device may then be placed into the Ziploc bag (with client ID) and the Ziploc bagsealed. The test device should be laid flat and the results may be read in 15- 20 mins. Pleaserefer to the manufacturer’s instructions on the exact steps to conduct the test (test kitdependent).

3) Dispose the Ziploc bag that contains the swab stick, the reaction tube, into bins (double baggedand with cover/lid).

4) Individuals are to wipe down the swab station (including the table and the mirror) with the 70%alcohol wipes and perform hand hygiene before leaving the swab station. Infographics on howto perform proper hand hygiene may be laid out. Individual proceeds to work*

5) Follow-up actions for AG+ individuals should be taken accordingly.

23

Proposed Operational Workflow for Supervisor-led Self Swab on D-Day [2/2]

* Individual can return to work without waiting for the results, and should be contactable for the appropriate workflow when the results are out

Exemptions from FET-RRT Regime (Contraindications or PWDs or recovery from C+)

Cases exempted from the FET RRT are listed below:

1. Exemption due to contraindication

• Nasal Surgery

• Facial injury (that may affect the collection of nasal samples from the nostril)

2. Exemption due to special needs and disability

• Special needs such as autism

• Disability such as vision loss and physical impairment

3. Exemption due to past infection from COVID-19 (within 270 days)

• The following supporting documents are required:

a. Positive COVID-19 test record in HealthHub within 270 days (this should be the first C+ from the last

episode of confirmed infection/re-infection, a C+ from persistent shedding will not be counted); or

b. Doctors’ discharge memo

Client/Employee:

• To submit the Declaration Form (refer to “Declaration form for FET exemption” on

www.enterprisesg.gov.sg/fast-easy-testing) to employer to seek exemption from FET-RRT

Employer:

• To check and approve the exemption on the Declaration Form

• To track the total count of the exemption cases and report to Sector Lead Government agencies

Employee to submit

completed

Declaration Form to

Employer

Sector Leads to

remove

Client/Employee

from FET-RRT

Client/Employee

exempted from FET

regime

Employer to check

Declaration Form,

keep a copy and

inform Sector Lead

Sector Leads to

monitor & report the

exempted list at DS

meeting

25

Result Interpretation using SD Bio Sensor

If a line appears at both the “C”

and “T” position, this indicates

a positive test. Please seek

medical attention for further

evaluation and confirmatory

testing.

If a line appears at only the

“C” position, this indicates a

negative test.

If a line appears at only

the “T” position, this

indicates an invalid test.

Please repeat the test with

another kit.

For more information, please visit http://go.gov.sg/art-instructions

Read the results only after 12-15mins, as instructed on the kit

26

Proposed Site Layout for Supervisor-led Self Swab

26

Legends Descriptions

Chairs with Tables (non-absorbent) and Small

Mirror (instructions poster to be included)

Tables

Dustbin (double-lined, preferably with a lid/cover)

Supervisor

Results

Table

3m

IPC Requirements for

supervisors (refer to slide 12)

• Don face shield & surgical 3-ply

face mask

• To keep 3m distance from

employee conducting self-swab

• Preference for self-swab to be

conducted in an outdoor setting

or indoor with ample ventilation

(open windows/doors and fans)

IPC Requirements for all

• Hand wash & Hand Rub

before and after test

• Wipe down of swab stations

before and after every test

Mirror to be placed on each table

3m

Recommendation is 1 Supervisor : 5 clients (per cycle)

Supervisor

3m

Mirror to be placed on each table

3m

Option 1: Swab and go Option 2: Swab and hold for results

If the ART tests are read at a

central testing area, the test

devices will need to be labelled

clearly to avoid mix-up. The central

testing area must be wiped down

after each batch of tests are read.

• Storage temperature requirements: 2-30 degrees Celsius

• Storage location: Indoors, within an air-conditioned room where available

• Pallet size: 40 x 48 inch / 122 x 108 cm (height clearance – approx. 1.8-2M)

• Number of tests per pallet:

• BD Veritor Plus System - 4,320 tests

• SD Bio Sensor Standard Q – 9,000 tests

• Panbio COVID-19 AG - 9, 600 tests

• Number of tests per box:

• SD Bio Sensor Standard Q and Panbio COVID-19 AG – 25 tests

• BD Veritor Plus System – 30 tests 27

Storage Guidelines for Kits

BD Veritor Plus System SD Biosensor Standard Q Panbio Covid-19 AG

[Majority Stock for Workplace ART Operations]

17 x 7.1 x 23.5 cm (~0.39kg)

For list of items in SD

Biosensor box, please see

next slide

28

Individual Items in SD Biosensor BoxItems in one box SD Biosensor Standard Q Qty Needed for Individual Testing?

Test Device

(wrapped individually in foil

pouch with desiccant)

25 Yes - to break bulk

Sterile Swab Stick 25 Yes - to break bulk

Nozzle Cap 25 Yes – to break bulk

Extraction buffer tube 25 Yes – to break bulk

Buffer Tray 2 trays No – not essential to individual testing, not required to break bulk.

This is to hold the extract buffer tubes in a mass swab setting.

Plastic Film 1 No – not essential to individual testing, not required to break bulk.

This is to cover the test device to prevent contamination by dust in a

mass swab setting. If the individual's swab setting is generally dusty,

the test device may be protected by using a sterile clear plastic bag.

Standard COVID-19 Ag+

Positive Control Swab

1 No – not essential to individual testing, not required to break bulk.

This is a control swab manufactured to verify the user’s ability to

properly perform the test and interpret the results.

Standard Respiratory

Negative Control Swab

1 No – not essential to individual testing, not required to break bulk.

This is a control swab manufactured to verify the user’s ability to

properly perform the test and interpret the results.

Swab Registration System (SRS)

29

30

Employer-Supervised Self-Swab (ESSS) – SRS Test Day Reporting Workflow

Employee Workflow

Employee will need to create a profile

in SRS and input particulars.

• Profile is tied to NRIC and Mobile

Number

• Mobile Number can be used for

different profiles

Fields required would be similar to a

Nominal Roll

QR code will be generated upon

submission of particulars

1

2

1 2

3

3

31

Employer-Supervised Self-Swab (ESSS) – SRS Test Day Reporting Workflow

Employer/Supervisor Workflow

Supervisor will log into their

SRS Web profile1

2

1 2

Supervisor to verify

employee’s details before

submitting results

Reporting of Results

With the submission on SRS:

• Employee will receive an SMS

with results

• Results will be hosted on

employee’s HealthHub account

• Submission of test results

should be done within 24

hours of the conduct of the

test

• For AG+ or Double Invalid

cases, these must be

submitted within 30mins of

the test

32

1. SRS Company Account:

https://swab.hpb.gov.sg/ext

• This should also be sent to your HR accounts’

email addresses with the log-in details

• More instructions on the following can be found in

the subsequent slides:

• Upload of Supervisor List (Section D)

• Manual upload of results (Section I)

• Retrieval of unique link for Supervisors

(Section E)

2. Individual Profile Creation:

https://go.gov.sg/srs-profile

• All employees (including supervisors)

must create their individual profiles

S1234567U

Employer-Supervised Self-Swab (ESSS) – Pre-Testing Set-up of SRS Account

33

3. Supervisors’ link to upload ART results:

Link can be retrieved on the company’s SRS account

(Section E)

• Company HR account must have uploaded

Supervisor’s details on SRS to provide the individual

Supervisor access to the + ADD ART function

• Supervisor must use Google Chrome or Safari to

access the mobile site

S1234567U

Employer-Supervised Self-Swab (ESSS) – Pre-Testing Set-up of SRS Account

A. Access Site and Login

1. Access site at https://swab.hpb.gov.sg/ext/

2. For first time users, retrieve your password from

your registered email address*

3. After entering email address and password, a 6-digit

One-Time-Pin will be sent to your registered mobile

number.

*Please check your junk folder if email cannot be found in your inbox

B. Forget Password

1. Click Forget Password on the main page

2. Enter your registered email address and verification code. Click Send.

3. A new password will be sent to your registered email address*.

*Please check your junk folder if email cannot be found in your inbox

C. Change Password

You will be prompted to change your password if you are logging in for the first time.

1. Click Change Password on the top right corner

2. Enter your old and new password. Click Save.

D. Upload list of swab supervisors

Function only available from Company HR accounts

1. Click Staff Management to view list of employees tagged to a company

(a) Add employees to SRS

(b) Click employee’s NRIC to edit their profile

S1234567A

Important Note: Details of swab supervisors must be uploaded into SRS. Otherwise, they will not be able to upload ART

results via the company-specific SRS V2 link provided. Details of other employees need not be uploaded.

Add One Employee

1. Click Add New Staff (Single)

2. Fill in details and click Save.

D. Upload list of swab supervisors

Function only available from Company HR accounts

D. Upload list of swab supervisors

Function only available from Company HR accounts

Add Multiple Employees

1. Click Add New Staff (Bulk)

2. Download the sample .xtsx file and fill in the necessary details of the swab supervisors (see next slide).

3. Once done, click Choose File. Select your saved file and click Upload.

D. Upload list of swab supervisors

Function only available from Company HR accounts

Identification Number *

Full Name (as in ID) *

Date of Birth (YYYYMMDD)*

Gender (M/F) *

Nationality * Contact No * Postal Code *

Street Name *

Level No

Unit No

S1234567D John Tan 19880101 M Singaporean 91234567 123456 Sesame Street

02 02

Address

• Mandatory field

Postal Code

• Strictly 6 characters

• For postal code that begins

with 0, pls add a ‘ to

prevent excel auto

correction. E.g. Key in

012345 as ‘012345

DOB

• Character Limit: 8

• Pls check to

remove all spacing

Full Name

• Pls ensure no

special

characters in

name (i.e. ‘)

ID

• Character Limit: 9

• NRIC/FIN preferred for case

management and linkage to

HealthHub etc

Contact Number

• Singapore

numbers only

• Mobile

preferred,

otherwise no

SMS notification

Sample Template to add employees

E. Company-Specific SRS V2 LinkFor Company HR Only

Company Specific SRS V2 Link:

• Specific to each company (based on UEN number).

• Can only be used by Swab Supervisors whose details have been uploaded onto SRS (refer to Section G).

• This link should be shared with individuals performing the role of Swab Supervisors only (i.e. completed 4 hours

virtual training by HMI). Do not circulate the link to company employees not performing the role of Swab

Supervisors.

1. Click on COVID-19 Testing > ART Link(s)

This is your company-specific SRS link.

Tip: For easy sharing, you may wish to use a URL

shortener to create a shortened link.

F. Create Profile in SRS V2

First Time Login

1. Access site at http://go.gov.sg/srs-profile.

2. Key in your ID Type, ID Number and Mobile Number. Click

Send OTP.

3. A 5-digit One-Time-Pin will be sent to your mobile number.

Key in the One-Time-Pin and click Verify.

Note: Your ID and mobile number will be your login

information the next time you enter the portal.

S1234567U

F. Create Profile in SRS V2

4. You will be required to profile your personal details the first time you enter the portal.

5. Fill in all details and click on the consent checkbox or message to consent HPB’s use of personal data.

Then click Update.

These fields are your login ID, and hence cannot be edited.

91234567

S1234567U

✓

F. Create Profile in SRS V2

6. Your personalised QR code will be generated. It will be displayed below the update button.

• Please show this to the swab supervisor during your FET test day, so they may help you upload your test

results.

• If you do not have mobile data, you may wish to save a copy of the QR code onto your mobile phone. Do

not share your QR code with anyone else except for FET testing.

G. View Personalised QR code

2nd Login onwards

1. Access site at http://go.gov.sg/srs-profile

2. Key in your ID Type, ID Number and Mobile Number (same as

what you have keyed previously). Click Send OTP.

3. A 5-digit One-Time-Pin will be sent to your mobile number.

Key in the One-Time-Pin and click Verify.

S1234567U

G. View Personalised QR code

4. Scroll to the bottom of your profile page to view your personalised QR code.

• Show the QR code to your Swab Supervisor after you have completed your ART test

91234567

S1234567U

John Lee

22/6/1970

123456

Blk 123, Lala Street

02 17

✓

These fields have

been filled prior.

If there are changes

in your details ,

please update the

field and press

update.

H. Upload of ART ResultsTo be done by Swab Supervisors

S1234567U

1. Access the site using your company specific SRS V2 link.

2. Key in your ID Type, ID Number and Mobile Number (same as what you

have keyed previously). Click Send OTP.

3. A 5-digit One-Time-Pin will be sent to your mobile number. Key in the

One-Time-Pin and click Verify.

4. Click the icon at the top right corner, and click + ADD ART

Note: Swab Supervisor details must have

previously been uploaded into SRS. Otherwise,

they will receive an error message when they click

on + Add ART.

H. Upload of ART ResultsTo be done by Swab Supervisors

5. The Add Test Results page will appear.

6. Select Test Kit Brand from the drop down menu.

7. Click Scan QR Code, and scan employee’s personalised QR code (ref. Section I).

• Ensure your preferred internet browser is allowed to use your device’s camera.

Instructions: Safari (iPhone), Google Chrome (Android & iPhone)

Sherman

The mobile scanning function is

only compatible with Safari

(iPhone) and Google Chrome

(Android & iPhone)

H. Upload of ART ResultsTo be done by Swab Supervisors

8. If employee’s QR code was successfully scanned, you will be able to see

employee’s details.

9. Verify if employee’s name, NRIC and mobile number is correct

• Note: Employees will receive a SMS with their results on their registered

mobile number.

10.Key in employee’s Test Results and click Submit.

Will be filled by system

H. Upload of ART ResultsTo be done by Swab Supervisors

8. A confirmation message will pop up. Confirm that employee’s details

and test results are correct. Click Confirm.

9. A success message will appear upon submission. Employee will also

receive an SMS with their results (see next slide).

Sample SMS received by

employees

• Will be sent once employee test record

has been successfully uploaded

Sample SMS received by employees

52

I. Manual Upload of ART Results (as required)To be done by Company Accounts

1. Click on COVID-19 Testing > Upload ART Result

Identification

Number *

ID

Type

*

Country of

Issue *

Full Name

(as in ID) *

Date of Birth

(YYYYMMDD)

*

Gender

(M/F) *

Nationali

ty *

Contact

No *

Postal

Code *

Street

Name *

Level

No

Unit

No

Date of Test

(YYYYMMDD) *

Time of Test

(24hr Format

HH:mm) *

Test

Brand

*

Test

Type*

Test

Resul

t*

Reaso

n for

Test*

For Official

Use Only

Remarks

For Official

Use Only

Use Case

S1234567D NRIC Singapore John Tan 19880101M

Singapor

ean

91234567 123456

Sesame Street 02 02 202100531 09:0

BD VeritorART

Positive

Supervised Self-administered

Excel Sheet template

Please note that this is a

backup option to for the

uploading of employee ART

results (see Section H). It can be

used in instances where Swab

Supervisors are unable to scan

the QR code of employees or

directly upload the test results

through their mobiles.

53

J. For Erroneously Submitted Results To be done by Supervisors

1. Fill in the details of the erroneously submitted result at https://go.gov.sg/artpositivenoncompliance

PDPA Considerations

Businesses may prepare a copy of the “Standard Notification for Display Use” and place them at prominent spots where employees will be able to read prior to the FET.

The document can be downloaded at www.enterprisesg.gov.sg/fast-easy-testing.

54

This material may contain confidential and/or official information.

The terms and conditions governing its use can be found at www.enterprisesg.gov.sg/Terms-of-Use.

Thank You

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