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Fast Lube Computer GuideThe shop management and POS systems available from leading vendors.

Auto Datawww.autodatainc.com800.767.7580

In 1984 Auto Data introduced the first point-of-sale system developed specifically for the quick lube industry. This marked the beginning of over 26 years of innovation. In that time our strategy of embracing new technology and continually enhancing our product line has firmly established Auto Data as an industry leader.

Key Features:• Reliability• Speed and ease• Vehicle data• Sales and inventory control• Graphical sales presentations specific to each customer• Customer relationship management (e-mail, reminders, history)

• VIN scanning and decoding• Web-based and smart phone reporting• Custom SQL data base Excel reporting• Multi-location management• QuickBooks link (other accounting supported)

Integrated Services, Inc.www.ints.com503.968.8100

Integrated Services, Inc. is the maker of LubeSoft and WashSoft — leading point-of-sale software systems for fast lube and carwash owners. More fast lubes use LubeSoft than any other system. ISI provides on-site installation and training, and the highest level of customer service in the industry.

Key Features:• Graphical service review – Red/yellow/green onscreen and printed presentations of manufacturers’ recommendations improves ticket averages• DashBoard – Graphical heads-up display of near real-time store performance; target

eGenuitywww.egenuity.com260.450.0961

eGenuity, LLC is the maker of eLube and ezWash — affordable and robust POS solutions for the fast lube and carwash industries. The company’s Windows-based system features five modules: business operations, business management, inventory management, fleet management and system maintenance. Core features include: central office, gift card processing, customer loyalty and e-mail marketing.

Key Features:• Service review• Central office (share information among multiple stores)• Address validation• Automated credit card processing

• Time card/scheduling management• Fingerprint reading security and signature capture• Customizable forms — invoice, work order, service review, fleet statement• Vehicle information integration• Carfax integration• Remote data access and full-featured reporting including graphs• Multiple scanner and other hardware options — buy your own• E-mail reminders, customer loyalty, gift cards, re-charge• Reminder card integration

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numbers to actual numbers; store-to-store comparison• webCentral – Flexible, web-based reporting tools utilize a warehouse of LubeSoft data on a centrally located website• VIP customer club program – Use “nth” service reward, coupons and discounts to build customer loyalty programs• Cost-effective marketing programs – DriverSide Online Garage, Carfax Service Link and Workflow One Exact integrate with LubeSoft to provide cost-effective direct marketing tools on acquiring new customers and increasing revenues• Wireless handheld greeter with scanner for VIN explosion and inventory counts• Business and software controls – Unparalleled audit tracking for cash and inventory control and management; security protections for employee management; systemic security schemes• Plain paper invoices or pre-printed• Full featured point-of-sale – Shared customer data, fleet management, inventory, invoicing, employee, marketing, estimating, and integrated Chek-Chart and vehicle data• Centralized configuration tools – Oil Central provides for back office configuration of key setups

• Marketing programs – Integration with industry-leaders such as Mail-Mark• .net integration – Scalability for large corporations for direct integration• VIP customer loyalty – Bonus points and more• Cortex back-office enterprise solution• Plain paper invoices or pre-printed• i-Web – I-lube’s proprietary customer web integration module

Inter-Link866.724.5823www.pcilube.com

I-lube is the POS system designed for quick lubes with a worldwide customer base. The company’s knowledgeable team can customize your POS, and I-lube can run on Linux, Windows or Mac systems. The system’s VIN decoding rate is second to none.

Key Features:• Graphical service review improves ticket average• Texting oil change reminders – I-lube can text oil change reminders directly from the POS• Bay command module – A proprietary LCD device designed to provide filter catalog/vehicle information for the lower technician• Graphical reports for mission-critical data• VIN scanner – Our industry-leading 99.6 percent decode rate• Customizability – Customer requests programmed in• Wireless greeters with VIN decoding and inventory control• Inventory purchase orders (e-mail or fax)

MicroLogic Associateswww.micrologic.net973.598.0808

MicroLogic offers LogicLube software, allowing lube operators to create a database that can easily be used to send friendly reminders as well as assist the employee team in recognizing customers when they frequent the business. Key Features:• Touchscreen bay computer• VIN scanning• Manufacturer service recommendations and intervals• Engine diagrams specific to the vehicle that technicians are servicing• Wireless handheld PDA for work order creation• Inventory control and management• Full-page invoice and work order printing with service intervals• Static sticker printing• Browser-based management system with no monthly fees• Integrated high-speed credit card processing with ability to choose any card processor• Carwash system integration

Mitchell 1www.mitchell1.com858.391.5000

Mitchell 1 has provided quality repair information solutions to the automotive industry for over 90 years. Products include a complete line of integrated software tools designed to improve shop productivity and profitability. OnDemand5 and Manager serve as the industry standard for innovative repair, estimating and management software.

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• Unlimited data/history storage without archiving or slowing down the system• Credit card processing via the Internet • Free tech support• Multiple employee access levels• Multiple quick add parts, services and comment buttons• Create packages with multiple services

PM Attendantwww.pmattendant.com866.341.7449

PM Attendant is the industry’s only complete online management and POS software. The software runs online, eliminating many of our customers’ expenses and headaches. PM Attendant is simply logged into like other cloud-based programs. Customer information is always in sync, always backed up and always available online.

Key Features:• Carfax QuickVIN eliminates the need for VIN scanner• E-mail customer invoices • Unlimited login locations from any Internet connection• Additional locations can be loaded in mere hours• Single price includes all quick lube modules• Chek-Chart includes quick lube, quick lube images, preventive maintenance, oil lamp reset procedures, cabin air filter replacement procedures and 20 filter databases• Multiple locations do not pay extra for centralized access, reporting and functionality• Remote access without having to pay for it• Internal and integrated marketing solutions

R.O. Writerwww.rowriter.com888.928.9769

R.O. Writer offers three products: R.O. Writer Shop Management Software, a complete solution for automotive repair and tire shops; Express, a touchscreen kiosk software for the quick lube industry that works with Pro; and Central Service, enhanced web-based multi-store reporting. With 20 years experience, R.O. Writer is an industry leader with more than 5,000 customers.

Key Features:• Quick and easy to use with features for quick lubes, complete automotive repair and tire shops• Single or multi user; single or multi store• Integrated parts and labor guides include Motor Chek-Chart, Activant, Alldata, Nexpart, WiseConnect, NAPA and Worldpac providing you with cataloging for virtually all aftermarket parts• One-touch access to scheduled maintenance and specifications• Plus Smart eCat — the only catalog in the industry that displays your inventory, as well as pricing and availability from all of your suppliers at the same time, in just seconds• Tire fitment and fast tire quoting• Inventory control• Marketing with e-mail• Management reports• Bay scheduling• AP, AR and accounting integrations with most major accounting packages• VIN decoding• Supports bar code readers, static cling printers and integrated caller ID• Integrated credit card processing

Key Features:• OnDemand Live• Color wiring diagrams• Oil circuit diagrams• Diagnostic trouble code indexes• Common specification and procedural indexes• Technical service bulletins• Tire fitment guide• Access to vintage information• OEM part numbers, prices, labor times• OEM scheduled maintenance and services• SQL database allowing wireless connectivity• Online parts catalog ordering• VIN decoding through Carfax

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STJ Retailwww.stjretail.com905.851.6600

STJ Retail offers a complete POS solution for the automotive industry that features hardware, software, integrated credit/debit processing and 24/7 helpdesk support all for one low monthly fee. This turnkey solution enables merchants to outsource all aspects of their POS and provides a single point of contact for training and support.

Key Features:• VIN scanning for accurate vehicle identification• Export financial data to common accounting programs• Customer-facing display• Easy-to-use GUI interface• Comprehensive store reporting• Automated reminder card printing• Complete customer service history• Touchscreen-based design• Backed by 24/7 helpdesk support team

Tomaxwww.tomax.com801.990.0909

Tomax is a provider of retail management solutions. Retail.net POS is a turnkey solution that can be tailored to specific requirements.

Key Features:• Greet – Greeter station touchscreen captures customer, vehicle and service data • Upper and lower bay management – Seamless integration with standard industry manuals• Checkout – All details regarding the service are transmitted to checkout for customer tendering• Report – Portals and dashboards with real-time data allow for timely assessment of business performance

Sage Microsystemswww.sagemicrosystems.com800.724.7400

Sage Microsystems is the software developer of the QuickTouch POS and the NexGen web-based business management systems. Sage is celebrating 25 years of providing premier software and service solutions to our express automotive service customers. Sage’s focus on comprehensive, easy-to-use products and exceptional customer service have made Sage an industry leader.

Key Features:• Microsoft Windows-based for user familiarity and standardization of equipment• Touchscreen-based design for speed, accuracy, ease of use and simplicity of training• 99.4 percent “excellent” customer service rating• Duplex printing adds warranty information to the back of the plain white paper invoices• “Service maintenance schedule” with colored gauges based on current mileage, previous service history and recommended service intervals• Engine oil light reset procedures; cabin, fuel, transmission kit and belt installation procedures and diagrams; preventive maintenance database with over 400 service recommendations• Plate-to-VIN decoding through Carfax automatically fills in the vehicle’s year/make/model/engine and adds services performed and your company name to the Carfax report• Employee security levels, sales productivity tracking and audit reporting• Comprehensive suite of operational and analytical management reports• Inventory purchase order processing including received order posting with the touch of a button• Loyalty Rewards system to offer discounted or free services• Fleet A/R with customized pricing and statements that show vehicle and service detail• Flexible reminder/thank-you card printing on in-house QuickTouch printers• Interfaces to QuickBooks and a variety of companies that offer customer follow-up processing• NexGen Internet-based software that offers remote business management and access to over 100 additional analysis, comparison and trend reports

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Selected system screenshots

Auto Data

ISI

PM Attendant

eGenuity

Inter-Link

Sage Microsystems