fast-track your iso certification

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Instantly create your manuals, compliant to the latest ISO standards – all documentation and policies are written and checked by Australian consultants and auditors FAST-TRACK YOUR ISO CERTIFICATION SAVE 70-90% OF THE TIME CREATING YOUR QA, WHS & ENVIRO MANUAL! www.mauscoaching.com.au

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Page 1: FAST-TRACK YOUR ISO CERTIFICATION

Instantly create your manuals, compliant to the latest ISO standards – all documentation and policies are written and checked by Australian consultants and auditors

FAST-TRACK YOUR ISO CERTIFICATION

SAVE 70-90% OF THE TIME CREATING YOUR QA, WHS & ENVIRO MANUAL!

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Page 2: FAST-TRACK YOUR ISO CERTIFICATION

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CERTIFIED IN AS LITTLE AS 3 WEEKS!These templates have helped businesses get certified in as little as 3 weeks!

The MAUS documentation templates will accelerate your path for ISO certification & compliance

These templates will give you all the required documentation, procedures and processes to cover to achieve ISO certification. All you need to do is follow the steps!

A key feature across most ISO standards is the requirement for company-wide communication and feedback to help improve the management system and identify areas of improvement

The ISO standards are designed to help businesses run more efficiently. By implementing these templates, you will be able to reduce costs and improve efficiency

Most tenders require applicants to be ISO compliant to be considered. These templates are your key to fast-track implementing ISO and winning more tenders!

ACHIEVE ISO CERTIFICATION

IMPROVE STAFF COMMUNICATION

INCREASE EFFICIENCY

WIN MORE TENDERS

Page 3: FAST-TRACK YOUR ISO CERTIFICATION

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RECOMMENDED BY CONSULTANTS & AUDITORSThe MAUS tools have been implemented by over 10,000 advisors in over 55 countries

The MAUS solutions have been the market-leading provider in ISO documentation for over 25 years

All templates are written, checked and reviewed by Australian based consultants and auditors to ensure compliance

AUSTRALIAN MADE & DEVELOPED

All support, training and onboarding is included so all staff can learn how to use the MAUS tools.

LOCAL SUPPORT & TRAINING

The MAUS templates offer a cheaper alternative than outlaying up to $15,000 for a consultant to create your manuals from scratch

COST EFFECTIVE

All purchases come with a complete 30 day money back guarantee. Therefore if you feel the documentation isn’t right for you, you can receive a full refund.

RISK FREE TRIAL

Page 4: FAST-TRACK YOUR ISO CERTIFICATION

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Craig’s business has been expanding and he is wanting to start bidding on Government tenders. He knows his small team can offer a better quote for the work, however he is unable to get a look in as he isn’t ISO certified.

Every week he isn’t certified, his business is missing out on thousands! That’s why he engaged with the MAUS tools to quickly get his QA manual up and running and get certified in 30 days.

Nicole has been asked to sort through her company’s internal policies and procedures to get everything ready for an upcoming audit. She’s not sure where to start and is not familiar with the ISO standards.

After a quick Google search, Nicole found MAUS, who offered a complete manual, which is 100% customisable to merge with her existing Policies & Procedures.

Andrew has recently started his own business. He has over 15 years experience in the construction industry and has previously been employed by an ISO certified organisation.

He doesn’t have time to build his documentation from scratch and has no other staff who can do it for him.

Andrew implemented the MAUS templates to instantly give him 70-90% of a completed manual – all he needs to do now is to add his company information and his manuals are complete!

OVER 60,000 BUSINESSES HAVE USED THE MAUS TOOLS

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“The MAUS tools helped us win our biggest tender”

“These tools made understanding ISO so much easier!”

“I was able to be ISO certified in under 3 weeks!”

Page 5: FAST-TRACK YOUR ISO CERTIFICATION

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TAKE THE GUESS WORK AWAY FROM ISO

MAUS templates will save you up to 90% of the time building your documentation

QUALITY ASSURANCE – ISO 9001

Quality Policies Introduction Definitions Quality Policy Quality ManualQuality Management System Management of OperationsOrganisational ContextResource ManagementOperations PlanningCustomer CommunicationProduct Design and Development Purchasing Control of Production and Service Provision Control of Monitoring and Measuring EquipmentMeasurement, Analysis and Improvement Monitoring and MeasurementControl of Non-conforming Product Analysis of Data Improvement

Quality Procedures Procedure QP1 - Quality Management SystemProcedure QP2 - Document & Data ControlProcedure QP3 - Document Control ExampleProcedure QP4 - Control of Critical RecordsProcedure QP5 - Control of Quality RecordsProcedure QP6 - Management ResponsibilityProcedure QP7 - System PlanningProcedure QP8 - Change Management Procedure QP9 - Resource Management Procedure QP10 - Customer Communication Procedure QP11 - Design and Development ManagementProcedure QP11 - Design and Development Example 2Procedure QP12 - Purchasing and Supplier Management Procedure QP13 - Control of Production Procedure QP14 - Monitoring and Measurement Procedure QP15 - Product Identification Procedure QP16 - Control of Customer Property Procedure QP17 - Preservation and HandlingProcedure QP18 - Control of Monitoring and Measuring Equipment.

Procedure QP19 - Internal Quality AuditsProcedure QP20 - Control of Non-Conformances Procedure QP21 - Data AnalysisProcedure QP22 - Corrective & Preventive Action Procedure QP23 – Servicing Quality Forms

Quality FormsForm No. F5.1 - QMS Process Definition templateForm No. F5.2 - Contract Review Action MinutesForm No. F5.3 - Enquiry LogForm No. F5.4 - Design PlanForm No. F5.5 - Document Control Master ListForm No. F5.6 - Supplier Evaluation Form No. F5.7 - Example Purchase OrderForm No. F5.8 - Requisition Form No. F5.9 - Job Number Register Form No. F5.10 - Serial Batch Number RegisterForm No. F5.11 - Job Sequence SheetForm No. F5.12 - Monitoring and Test Plan Form No. F5.13 - Goods Received Advice Form No. F5.14 - Final Inspection & TestForm No. F5.15 - Calibration Record Form No. F5.16 - Non-Conformance Report Form No. F5.17 - Delivery Advice/Transmittal SheetForm No. F5.18 - Archive RegisterForm No. F5.19 - Internal Audit Report Form No. F5.20 - Job Description Form No. F5.21 - Employment Application FormForm No. F5.22 - Performance Review Form No. F5.23 - Training RecordForm No. F5.24 - Service Report Form No. F5.25 - Statistical Report Form No. F5.26 - Management Review Meeting RecordForm No. F5.27 - Company Risk RegisterForm No. F5.28 - Register of applicable regulations and obligations

Quality Schedules Example Document Retention ScheduleExample Subcontractor ListingExample Internal Audit Plan Example Service Plan

INSTANT ACCESS TO FULLY COMPLIANT ISO POLICIES AND PROCEDURES

Page 6: FAST-TRACK YOUR ISO CERTIFICATION

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ENVIRONMENTAL PLANNER – ISO 14001

Environmental PoliciesIntroductionScopeNormative ReferencesTerms and DefinitionsGeneral RequirementsExternal & Internal IssuesInterested partiesOrganisation Context ScopeEnvironmental PolucyStructure & ResponsibilityRisks and OpportunitiesEnvironmental ObjectivesEnvironmental AspectsLegal & Other RequirementsObjectives, Targets and Action PlansTraining, Competence and AwarenessCommunications EMS Documented Information Document Version ControlControl of RecordsOperations ControlEmergency Preparedness and ResponseMonitoring & MeasurementEvaluation of ComplianceInternal Environmental AuditsManagement ReviewsNon-Conformance and Corrective Actions

ProceduresProcedure 1 – Environmental AspectsProcedure 2 – Legal & Other RequirementsProcedure 3 – Legal ComplianceProcedure 4 – Objectives, Targets & Action PlansProcedure 5 – Environmental AssessmentProcedure 6 – Structure & ResponsibilityProcedure 7 – Training, Competency & AwarenessProcedure 8 – CommunicationsProcedure 9 – EMS DocumentationProcedure 10 – Document Version ControlProcedure 11 – Review of SuppliersProcedure 12 – Regulatory ApprovalsProcedure 13 – Operations Control

Procedure 14 – Emergency Preparedness & ResponseProcedure 15 – Monitoring & MeasurementProcedure 16 – Environmental AlertsProcedure 17 – Evaluation of ComplianceProcedure 18 – Non-Conformances and Corrective ActionsProcedure 19 – Control of RecordsProcedure 20 – Internal Environmental AuditsProcedure 21 – EMS Management Reviews

FormsEF1 – Register of Environmental AspectsEF2 – Non-Conformity ReportEF3 – External CommunicationsEF4 – Environmental Action PlanEF5 – ResponsibilityEF6 – Job DescriptionEF7 – Employment Application FormEF8 – Training RecordEF9 – Performance ReviewEF10 – Service ReportEF11 – Register of Environmental LegislationsEF12 – Supplier Sustainability ReviewEF13 – Environment Record Master ListEF14 – Approved Suppliers ListEF15 – Purchase OrderEF16 – Goods ReceivedEF17 – RequisitionEF18 – Contract Review ActionsEF19 – Schedule of Environmental AuditsEF20 – Emergency ReportEF21 – Calibration RecordEF22 – Archives RegisterEF23 – Management Review RecordEF24 – Internal Environmental Audit ReportEF25 – Terms of Reference for EMS CommitteeEF26 – Environmental Complaint FormEF27 – Company Risk Register

Page 7: FAST-TRACK YOUR ISO CERTIFICATION

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HEALTH & SAFETY – ISO 45001

Health & Safety PoliciesScopeNormative ReferencesTerms and DefinitionsUnderstanding the Organisation and its ContextUnderstanding the Needs and Expectations of Interested PartiesDetermining the Scope of the WHS Management SystemWHS Management SystemLeadership and CommitmentWHS PolicyOrganiastional Roles, Responsibilities, Accountabilities and AuthoritiesParticipation and ConsultationWHS Systems Legislative MatrixActions to Address Risks and OpportunitiesInformation and CommunicationsDocumented InformationOperation Planning and ControlManagement of ChangeOutsourcingProcurementContractorsEmergency Preparedness and ResponseMonitoring Measurement and EvaluationInternal AuditManagement ReviewIncident, Non-Conformity and Corrective ActionContinual Improvement

Health & Safety ProceduresProcedure WHSP 1 – Legal and Other RequirementsProcedure WHSP 2 – Legal ComplianceProcedure WHSP 3 – Control of RecordsProcedure WHSP 4 – Training, Competence & AwarenessProcedure WHSP 5 - Document & Data ControlProcedure WHSP 6 – Document Control ExampleProcedure WHSP 7 – Emergency Preparedness & ResponseProcedure WHSP 8 – Monitoring & MeasuringProcedure WHSP 9 – Non-Conformance & Corrective Action

Health & Safety FormsWHSF 1 – Job DescriptionsWHSF 2 – Employment Application FormWHSF 3 – Training RecordWHSF 4 – Performance ReviewWHSF 5 – Service ReportWHSF 6 – Contractor Approval ChecklistWHSF 7 – Contractor Approval ScoresheetWHSF 8 – Contractor Contract ClauseWHSF 9 – Contractor Expression of Interest LetterWHSF 10 – Contractor Inspection ChecklistWHSF 11 – Contractor LetterWHSF 12 – Internal Audit FormWHSF 13 – Management Review Meeting RecordWHSF 14 – Non-Conformity ReportWHSF 15 – Contract Non-Conformance FormWHSF 16 – Register of LegislationWHSF 17 – Archives Register

Health & Safety TemplatesChemical RegisterCompany Risk RegisterConfined Space PermitConfined Space RegisterConsultation StatementContractor Environmental Risk AssessmentContractor Insurance Details FormDocument Review ScheduleErgonomic ChecklistEvacuation Pre Drill ChecklistForklift ChecklistHazard Notification FormHot Work PermitIncident Report FormInduction ChecklistInvestigation FormJob Descriptions InsertsManagers WHS ReportsPerformance Plan InsertsPlant & Equipment RegisterReturn to Work Plan TemplateRisk Assessment FormSafe Work Method Statement TemplateVehicle ChecklistSite Inspection Checklist

Page 8: FAST-TRACK YOUR ISO CERTIFICATION

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INFORMATION SECURITY – ISO 27001

Policies & ProceduresIntroductionScope of the ManualTerms and DefinitionsNormative ReferencesUnderstanding the Organisation and its ContextUnderstanding the Needs and Expectations of Interested PartiesDetermining the Scope of the Information Security Management SystemList of Legal, Regulatory, Contractual and other RequirementsInformation Security Management SystemLeadership and CommitmentPolicyDefinition of Security Roles and ResponsibilitiesOrganisation Roles, Responsibilities and AuthoritiesActions to Address Risks and OpportunitiesInformation Security Objectives and Planning to Achieve ThemResourcesCompetenceAwarenessCommunicationDocumented InformationOperational Planning and ControlInformation Security Risk AssessmentInformation Security Risk TreatmentRisk Treatment PlanMonitoring, Measurement and EvaluationContinual ImprovementInternal AuditsInternal Audit – ProcedureInternal Audit – PlanningInternal Audit – ScheduleInternal Audit – Checklist for ISO 27001:2013Non-Compliance and Disciplinary ProcessManagement ReviewAppendixStatement of ApplicabilityAcceptable Use PolicyAsset ManagementAsset Register

Appendix Business Continuity PlanInitial NoticeResponsibilitiesIncident Checklist (Evacuation and Non-Evacuation)Incident Impact Risk AnalysisBusiness Impact ChecklistChange ManagementData & Back UpsDecommissioning and Destruction of AssetsInformation Classification SchemeInformation Security Incident ReportInternal/External Communications PlanLegal ComplianceList of Threats & VulnerabilitiesManagement Review Meeting MinutesMobile, BYOD and Other DeviceNon-Conformance ReportPatch ManagementProcedure for Identification of RequirementsProcess and Access of Critical or Sensitive Information (Before Collection)Process and Access of Critical or Sensitive Information (After Collection)Recording Actions/Events and intrusion PreventionRisk Assessment and Treatment MethodologyRisk Management CategorisationRisk Treatment PlanRisk RegisterRisk Treatment TableSupplier Evaluation ChecklistTermination, Onboarding & Change of StatusTraining RegisterVendor and Third-Party Risk Management

Page 9: FAST-TRACK YOUR ISO CERTIFICATION

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