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© Copyright 2014 Vivit Worldwide Faster ROI with ALM Through Education February 4, 2014

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Page 1: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Faster ROI with ALM Through Education February 4, 2014

Page 2: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Brought to you by

Page 3: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Hosted by

Mark Herbert

Vivit Director – Education

HP Software Education SIG Leader

Vivit Arizona Chapter Leader

Page 4: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Today’s Presenters

Susan Merriman

WW Lead Emerging Technologies

HP Software Education

Michael Cooper

Quality Assurance and Testing Evangelist

HP Software

Page 5: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Housekeeping

• This “LIVE” session is being recorded

Recordings are available to all Vivit members

• Session Q&A:

Please type questions in the Questions Pane

Page 6: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Webinar Control Panel

Questions

Toggle View Window between

Full screen/window mode.

Page 7: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 7

Software and solutions that grow with your needs

The HP ALM portfolio

Process standardization, maturity

HP ALM quality center enterprise

edition

For quality teams managing medium-to-

large releases. Largely product/team

focused.

Best in class quality management

Flexible delivery: on-premise, managed service, SaaS

HP ALM

For large organizations and CoE’s managing

many projects and enterprise releases

Page 8: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 8

HP ALM ecosystem

Defects

Platform Traceability Business views and reporting Process standardization

(i.E. Waterfall, agile)

Extensibility (open apis)

Lab mngt

Test Reqs

Requirements management

Build verification testing

Asset sharing and

reuse

ALM only

UFT SV PC Sprinter

PP&T

Project planning and tracking

Defect management

Ali

Application lifecycle intelligence

ALM only

BUILD

SCM

UFT MOBILE

HP BPT Accelerators

HP Network Virtualization

BPT

SECURITY

Quality Management

Releases Releases and cycles

ALM only

ALM Synchronizer

PPM Project and

Portfolio Mgmt SM CDA Fortify

Agile mngr (SaaS only)

Executive scorecard

IDE

ALM only

Page 9: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9

Expand best practices across delivery

Benefits when you upgrade HP Quality Center to

HP ALM

• Manage the application lifecycle

• Single-pane of glass visibility

• Decision Support System

• Flexible methodology support

• Scaling from project to enterprise

• Complete traceability to source

code

• And…Cohesive quality

management

Speed time to market via predictable delivery of applications

Lower application costs via repeatable enterprise application delivery

Achieve business

alignment

Complete traceability

* Through ALM 11.00--development management product integration

Page 10: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 12

Increase efficiency and productivity

Shared customizations

Asset sharing

Key benefits: share and reuse:

• Requirements

• Manual and automated tests

• Defects

• Reports and filter

Project template sharing

Key benefits: share project templates:

• Update one template and cascade

the changes across projects

• Standardize process across teams

and projects

• Reduce administration costs

• Enable visibility and transparency

with consistent metrics and KPIs

Page 11: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13

QA manager

Dev manager

PCOE manager

Performance engineer

Developers\ architects

Business analyst

QA engineer

Project\program mangers

Application

Lifecycle

Intelligence

Application Lifecycle Intelligence (ALI)

Key benefits:

• Connect developers, testers,

business analysts and project

managers using disparate tools

• Gain real-time traceability across

IBM, HP, Microsoft, Agile and

open source ALM tools

• Minimize risk in your application

development projects with

analytics for decision making

across all stakeholders

Page 12: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14

Visibility and traceability to the development code and build assets

ALI: link test results to builds

Key benefits:

• Developer tasks, requirements, and defect

issues linked through development lifecycle

• Track developer progress and code

changes against requirements, for better

visibility on project status and risk mitigation

• Development Collaboration (ALI features)

• Plug-in for SCM systems

• Plug-in for build systems

• Traceability to unit tests, coverage, success rate

• Traceability to code changes (# lines, kh)

• Change impact report

• Build success rate

• Build content and coverage

Page 13: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15

Improve time to market: deliver applications predictably

Project planning and tracking

Key benefits:

• Define and monitor project milestones

• Dynamically assess health

• Automatically update project

status against milestones

• Embed status into other tools

• Drill down analysis on KPIs

for details

• Reinforces principles to TMMi

Page 14: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16

Build verification testing

Lab Management Automation

Key benefits:

• Accelerate your development processes

• Free up resources to perform other tasks

• Improve quality of apps with automated

regression tests

Provision

environment

Deploy test app

Run test cases

Test results

Code check-in Execute build

Page 15: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17

ALM server side execution from Jenkins: open source plug-in

Continuous Integration Support

Key benefits:

Supports

• Functional Test Sets

• Performance Test Sets

• Build Verification Suites

Optional

• AUT Environment

Configurations

• HP Continuous Delivery

Automation (CDA)

Page 16: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 19

What can the upgrade really save me?

Bottom-line hit… reduced or avoided

cost

Top tangible value drivers:

• Reduced IT budget overruns

• Avoided expense on high availability support

• Reduced solution support expense

• Reduced patch/maintenance release expense

• Reduced reporting expense

• Reduced project management expense

• Reduced administration and development of custom

workflows

• Reduced software testing expense

• Reduced development partner expense

Page 17: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 20

What can the upgrade really save me?

Soft savings…

performance improvement benefits

Top intangible value drivers:

• Improved timeliness ("on schedule")

of product releases

• Improved customer satisfaction

• Improvement in defect remediation during

development cycle

• Reduced post production defects

• Improved development to quality cost ratio

• Improved testing coverage of product portfolio

• Shorter average product release testing

duration

• Improved test organization satisfaction

Page 18: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 21

Creating a partnership

Connect IT and the business

Benefits

• Increase competitive advantage

• Better service quality

• Higher customer satisfaction

Success factors

• Buy-in from across the organization

• Identify tools and processes that will help

• Speed and raise user adoption of processes and tools

Page 19: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 22

Your investment in your user’s adoption drives

value

Reduce costs Poorly trained users

require 6x more support

Increase

proficiency Users with access to just-

in-time eLearning spend

more time on critical

tasks

Decrease risk 50% fewer operational

errors when users are

trained

Increase user adoption

!

ROI is directly related to speed of adoption and proficiency of users

Page 20: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 23

Your redefined workforce

We live in a world of on-demand learning

Where information is:

– available anytime, anywhere

– expected to be easily retrievable, in small amounts

Essentials for enabling productivity

– Every day tasks

– Job role changes

– Fluid workforce

– Changing processes

Page 21: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 24

What is HP Adoption Readiness Tool

(ART)

It drives software value

realisation, improves

software adoption and

reduces project risk through

the provision of

documentation, training and

performance support to the

user community.

Page 22: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 25

Optimizing value with HP Adoption Readiness

Tool • More efficient operation of

software

• Significant reduction of calls to the

help desk

• Flexible adaptation of aligning

documentation

• Quality Assurance department -

Improved usage of HP Application

Lifecycle Management software

• Improved communications and

tool of choice across all of IT

Page 23: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 26

HP Adoption Readiness Tool (ART) Learning Styles

How can you take software adoption to the next

level?

Try me Show me

Demo of features

and functions

Step by step hands

on practice

Knowledge checks and

competency tests

Test me

Page 24: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 27

Content pack(s) from our subject matter experts… to your users

High quality HP best practice content

Page 25: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 28

From your subject matter experts… to your users

Personalize your content with HP ART Author

Tool

Page 26: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 29

Like your organization, HP ART is global and

mobile

• We support 33 languages for

content recording and editing

• Available anytime, from most

devices

Page 27: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Additional education offerings

Page 28: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 31

We make education accessible

HP Software education offerings

A full continuum of training delivery options

HP Adoption

Readiness Tool

(ART) • Customizable

simulation-based

training by

software

On-site training

• Tailored to your

needs

• At customer’s site,

HP site, or via

Remotely

Web-based

course

• Self-paced

courses taken

whenever

Virtual

instructor-led • Classroom-style

but over the

web

Public training

• Located in large

cities around the

world

• Multiple

customers

present at any

time

Page 29: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 32

Learn more

Read our experts’ point of view

www.hp.com/go/alm

www.hp.com/software/art

www.hp.com/go/softwareeducation

www.hp.com/go/almblog

www.hp.com/go/hpswEDUblog

Discover Performance Blogs

Meet our Experts

HP Software IT Experts community

Download a FREE trial of

HP ART for ALM

www.hp.com/software/art

Page 30: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Thank you

Michael Cooper

[email protected]

@qacooper

@HPSoftwareALM

Susan Merriman

[email protected]

om

@HPSoftwareEDU

Follow Follow

Page 31: Faster ROI with ALM Through Educationc.ymcdn.com/sites/ Assurance and Testing Evangelist HP Software ... with consistent metrics and KPIs . ... •Reinforces principles to TMMi

© Copyright 2014 Vivit Worldwide

Thank you

• Complete the short survey and opt-in for more

information from HP Software Education.

www.hp.com

www.vivit-worldwide.org