features of smart case management software
DESCRIPTION
The case management software developed by CleverOwl is used for simplifying the process of maintaining official records. It also helps you to keep track of your daily transactions, for detailed information see http://www.case-management-software.co.uk/features.aspxTRANSCRIPT
About CleverOwl
Our case management software is designed to
eliminate many of the time consuming manual
tasks, thus you will be able to save time and
money using our innovative software.
CleverOwl case management software is
popular in many sectors such as Healthcare,
Legal, Law Enforcement & Investigation,
Charities & Non-Profit Organizations (NPO’s),
Local & Central Government, Financial Services
and Human Resources (HR).
Features
o Case Management
o Sales Force Automation (SFA)
o Workflow
o Reporting
CleverOwl
Sales & Marketing
Communication
Case Management
Workflow
Reporting
Add your own user-defined fields and screens Record Notes, SMS, Phone calls and Emails Upload documents Time recording facility Allocate to do notes to Clients
Import leads from Excel Create bulk Email and SMS campaigns Scheduled call backs Automatically send Fax, Email and SMS responses at key sales opportunities
Design and build your own workflow processes Record incoming Faxes, Emails, Phone Calls and SMS messages Generate automatic reminders
Gain further insight into customer behaviors, new business opportunities and operational inefficiencies Quickly and easily produce visual summary and drill-down reports Create KPIs and metrics Export data to Excel
United Kingdom Office Unit 36 88-90 Hatton Garden London EC1N 8PN Telephone: +44 (0)845 308 2727 Email: [email protected]
Website: http://www.case-management-software.co.uk
Deal with larger volumes Elimination of errors
Rapid implementation of new business strategies
Maximise the use of human resources Continuous improvement
Decreases the need for training Consistency of information and
service Inclusion of third parties in the process
Assures the standardisation of processes and business policies
Cost-cutting
The knowledge stays in the organisation and not
in the people