february 23, 2015 code: technical letter hr/salary 2015 …hr data operations within systemwide...

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Date: February 23, 2015 Code: TECHNICAL LETTER HR/Salary 2015-04 Supersedes: HR/Salary 2014-19 To: Payroll Managers Human Resources Officers From: Evelyn Nazario Theresa Hines Associate Vice Chancellor Director, HRPPDOS Human Resources Management & CO HR Services Human Resources Management Subject: Disaster Recovery Applications Testing – Reminder for Campuses Assigned to the Spring Testing Period Colleagues: As a friendly reminder, campuses who are assigned to the Spring Testing period are scheduled to complete the annual Disaster Recovery Applications Testing, which has been scheduled for the week of April 13, 2015. This was a project initiated by the State Controller’s Office (SCO) in efforts to manage risks and maintain business continuity in the event a natural disaster occurs that would disrupt normal payroll-related operations. Systemwide Human Resources Management’s (HRM) Data Operations unit coordinates this testing requirement and ensures that campuses are able to successfully connect with the SCO in order to run tests on certain payroll- related applications. The HR Data Operations unit will be contacting campus test coordinators with further details. The HR technical letter (HR/Salary 2014-04) that will be distributed to your HR staff and testing coordinators is attached. Please contact Theresa Hines if you have any questions or concerns. Warm regards, Evelyn and Theresa

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Page 1: February 23, 2015 Code: TECHNICAL LETTER HR/Salary 2015 …HR Data Operations within systemwide Human Resources Management (HRM) has worked in collaboration with the State Controller’s

Date: February 23, 2015 Code: TECHNICAL LETTER HR/Salary 2015-04 Supersedes: HR/Salary 2014-19 To: Payroll Managers Human Resources Officers From: Evelyn Nazario Theresa Hines

Associate Vice Chancellor Director, HRPPDOS Human Resources Management & CO HR Services Human Resources Management

Subject: Disaster Recovery Applications Testing – Reminder for Campuses Assigned to the Spring

Testing Period

Colleagues: As a friendly reminder, campuses who are assigned to the Spring Testing period are scheduled to complete the annual Disaster Recovery Applications Testing, which has been scheduled for the week of April 13, 2015. This was a project initiated by the State Controller’s Office (SCO) in efforts to manage risks and maintain business continuity in the event a natural disaster occurs that would disrupt normal payroll-related operations. Systemwide Human Resources Management’s (HRM) Data Operations unit coordinates this testing requirement and ensures that campuses are able to successfully connect with the SCO in order to run tests on certain payroll-related applications. The HR Data Operations unit will be contacting campus test coordinators with further details. The HR technical letter (HR/Salary 2014-04) that will be distributed to your HR staff and testing coordinators is attached. Please contact Theresa Hines if you have any questions or concerns. Warm regards, Evelyn and Theresa

Page 2: February 23, 2015 Code: TECHNICAL LETTER HR/Salary 2015 …HR Data Operations within systemwide Human Resources Management (HRM) has worked in collaboration with the State Controller’s

Office of the Chancellor 401 Golden Shore, 4th Floor

Long Beach, CA 90802-4210 562-951-4411

Email: [email protected]

Distribution: CSU East Bay President Cal Maritime Academy President Vice Chancellor, Human Resources All Campus Vice Presidents

Date: February 23, 2015 Code: TECHNICAL LETTER

HR/Salary 2015-04 Supersedes: HR/Salary 2014-19

To: Payroll Managers Human Resources Officers From: Evelyn Nazario Theresa Hines Associate Vice Chancellor Director, HRPPDOS

Human Resources Management & CO HR Services Human Resources Management Subject: Disaster Recovery Applications Testing – Reminder for Campuses Assigned to the Spring

Testing Period

Summary This technical letter serves to notify campuses that the Disaster Recovery Applications Testing (referred to as “Applications Testing” in this document) requirement for campuses, which will be conducted through the State Controller’s Office (SCO), and facilitated by the HR Data Operations unit, has been scheduled for the week of April 13, 2015. Campuses will begin testing Wednesday, April 15 at 8am. The following attachments have been provided:

Attachments A, B and C: Business Process Guide (with attachments)

Attachment D: Campuses assigned to its respective testing period

Attachment E: Testing Script

Campus designees responsible for facilitating Disaster Recovery Applications Testing should review the remainder of this technical letter for further information. Action Item(s): Campuses assigned to the April 2015 testing period must follow instructions in preparation for the Applications Testing. If there has been a change to the campus testing coordinator(s), the campus should notify the HR Data Operations unit immediately. Affected Employees Groups(s)/Units: Designees assigned to this HR requirement. Introduction HR Data Operations within systemwide Human Resources Management (HRM) has worked in collaboration with the State Controller’s Office (SCO) to implement testing procedures, which will allow campuses to run SCO applications in the event of a disaster that could potentially disrupt campus payroll-related operations. Campuses will test annually in the Spring or Fall quarter in order to maintain preparedness in case of a disaster that could potentially disrupt campus payroll-related operations.

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TECHNICAL LETTER HR/Salary 2015-04

Page 2 of 2

For the Spring 2015 testing period, the week of April 13 has been scheduled by the SCO for Applications Testing. Campuses will begin testing Wednesday, April 15 at 8am. Testing will conclude on April 16. Any issues will have to be resolved by April 17. Campuses assigned to participate in the Spring testing period are provided in Attachment D. The HR Data Operations unit will be contacting campus test coordinators with further details. Verification of Campus Test Coordinators Campuses were required to select a test coordinator who will work with HR Data Operations to coordinate testing activities. The list of Test Coordinators is provided in Attachment D. Campuses should review the Attachment and update HR Data Operations (email [email protected]) with new test coordinators, if applicable. As a reminder, the campus test coordinator must have the following qualifications:

Working knowledge of SCO payroll and employment database applications (e.g., CIRS, PIMS, HIST, KEYM, PIP, MPC, IDLS, VIEW, and FTP)

Is a CIRS Security Coordinator or a current security authorizer of SCO applications (form PSD125A)

Questions regarding this coded memo communication should be directed to Systemwide Human Resources at (562) 951-4411. This document is available on the Human Resources Management’s website at http://www.calstate.edu/HRAdm/memos.shtml. EN/DTH/tl Attachments

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Business Process Guide Disaster Recovery Testing for SCO

Applications Testing

Last Revised: 2/20/2015

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 1/28/2015

Table of Contents

Page

Revision Control ............................................................................................................................................ iii

Introduction.................................................................................................................................................... iv

Background on the Disaster Recovery Testing for SCO Applications Project .............................................. 1

Purpose of the Project ........................................................................................................................ 1

Approved Recommendation to Conduct the Disaster Recovery Applications Testing ...................... 1

Project Stakeholders ..................................................................................................................................... 2

Project Sponsors ...................................................................................................................... 2

Current Project Team Membership .......................................................................................... 2

Roles and Responsibilities ............................................................................................................................ 3

Overview of Required Steps with Forms ....................................................................................................... 4

Process Prerequisites/Assumptions ............................................................................................................. 5

Details of Required Steps for Disaster Recovery Applications Testing ........................................................ 6

Step 1: Complete Required Documentation – Campus action required ............................................ 6

Step 2: Set Up Shortcut on Testers’ Machine .................................................................................... 6

Step 3: Perform Applications Testing – Campus action required ....................................................... 6

Step 4: Notify HR Data Operations of Test Completion Activities – Campus action required ........... 6

Appendix A: Proposed Order of Campuses for Disaster Recovery Applications Testing ........................... 7

Appendix B: Frequently Asked Questions (FAQ’S) ..................................................................................... 8

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 1/28/2015

Revision Control

Document Title:

Business Process Guide: Disaster Recovery SCO Applications II: Applications Testing

Author: HR Policy and Programs, Data Operations and Systems (HRPPDOS)

File Reference: Disaster Recovery - Applications Testing for SCO Applications Process Guide

Date By Action Pages

04/11/2013 HRM Initial document created All

10/1/2013 HRM Document revised All

11/6/2013 HRM Document revised All

2/14/2014 HRM Document revised All

9/16/2014 HRM Document revised All

2/16/2015 HRM Document updated All

Review/Approval History

Date By Action Pages

2/14/2014 DR Project Team, HRM

Approved All

9/25/2014 DR Project Team, HRM

Approved All

2/20/2015 DR Project Team, HRM

Approved All

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 1/28/2015

Introduction

The Disaster Recovery Testing for SCO Applications Project Business Process Guide will provide an

overview of the Disaster Recovery Testing for the State Controller’s Office (SCO) Applications Project

and instructions on what is needed for the Disaster Recovery Testing for SCO Applications process at the

campus level. Part I covered the first phase of testing (connectivity testing) while Part II will cover

applications testing.

Prior to the applications testing, a connectivity testing phase was conducted at each campus. Campuses

logged onto the Disaster Recovery System to confirm that they were able to successfully connect. The

test was to confirm that their network and software were configured correctly.

Once campuses passed the connectivity testing, they were then able to proceed to the applications testing.

During the applications testing of the Disaster Recovery process, campuses will run applications and

perform CIRS functions to ensure that applications are running appropriately under this situation.

Campuses successfully completed this test for the first time in October 2014. Following the completion

of this test, the applications testing will be performed annually in Spring (in April/May) or Fall (in

October) by campuses in order to maintain preparedness in case of an incident at OTech.

The intent of this document is to provide CSU campuses with the established requirements and steps

needed to successfully start Disaster Recovery Part II, the applications testing.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 1 of 8

Background on the Disaster Recovery Testing for SCO Applications Project

Purpose of the Project

The purpose of this project is to test all SCO applications at the disaster recovery site in Vacaville in the

event of a disaster that renders all or part of the equipment and data located at Office of Technology

Services (OTech) Gold Camp data center, located in Rancho Cordova, inoperable.

Twice a year, OTech conducts a disaster recovery test at the OTech Vacaville test site, typically

beginning on a Wednesday with data as of the previous Monday. The data, programs, and applications

(e.g., CIRS, PIMS, HIST, KEYMASTER, PIP, MPC, VIEW, FTP, and IDLS) are replicated at the

Vacaville backup site. Campuses should test to determine whether all critical SCO applications work at

the Vacaville site in the same way they do at the OTech Gold Camp production data center. Taken into

consideration that the mainframe at the disaster recovery site is smaller than the production machine,

online response and batch jobs can take longer than they would in production. To the extent that they do

not work correctly, OTech, SCO, and HR Data Operations will have to fix the process so that everyone

will be prepared and capable of accessing the backup site in the event of a disaster.

Currently if a disaster occurs, it could take up to six months to find a site and construct a new data center.

By participating in the Disaster Recovery Testing, campuses will be assured that they will be able to

access all SCO applications within one day.

Approved Recommendation to Conduct the Disaster Recovery Applications Testing

After careful consideration of the consequences and in the event a disaster results in the disruption of

network activities, the Project Team concluded that the testing project was necessary to prepare

stakeholders in the event of such an occurrence. The Project Team recommended that the CSU proceed

in dividing the Disaster Recovery testing into two phases:

Phase One: a one-time Connectivity Test. The testing model was distributed to campuses in

September 2013, and the Connectivity Test was completed in October 2013.

Phase Two: Applications Test. The initial Applications Testing model was made available to

twelve (12) campuses in May 2014. Remaining campuses continued the test in October 2014.

Following the successful completion of the initial Applications Testing, the test will be ongoing,

to be completed annually by each campus. Participation in the Applications Testing is mandatory

for all campuses.

The Long Beach Campus and the Chancellor’s Office Human Resource groups have served as pilots to

test and establish a Disaster Recovery model.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 2 of 8

Project Stakeholders Disaster Recovery Testing project requirements were developed based upon input and recommendations

provided by the Project Team and noted stakeholders:

OTech:

o Provide testing schedule dates

o Provided list of Campus IP address used by the SCO to allow access to the Disaster

Recovery network

SCO Information Systems Division (ISD):

o Two months prior to the Disaster Recovery test, SCO will provide HR Data Operations

with documentation concerning the dates, goals and objectives, and other documents that

are primarily for the SCO

o One month prior to testing SCO will provide an email confirming the dates, and include

the SCO’s staff coordinator listing

Human Resources Management Data Operations, Chancellor’s Office:

o Provided initial campus feedback and documented project requirements

o Provide Disaster recovery test scripts

o Provided IP address list for each campus – this list will only need to be updated if there

is a change in IP address at the campus.

o Provide IP address information for FTP functionality

o Provide IP address information for Printer functionality

Project Sponsors

Systemwide Human Resources

Current Project Team Membership

OTech

State Controller’s Office: ISD

Human Resources Management, Chancellor’s Office: HR Data Operations

Long Beach: Payroll Department, HR Tech Support Services

Testing Pilot subject groups: Common Management Systems (CMS), Human Resources

Management, Chancellor’s Office Payroll; the Long Beach, San Bernardino, San Marcos, and

Chico campuses.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 3 of 8

Roles and Responsibilities

Several roles are involved in the successful completion of the campus Disaster Recovery Applications

Testing for SCO Applications. The respective roles and typical responsibilities of all parties involved are

noted below:

OTech/California Office of Technology

Supplies IP addresses and port numbers for campuses.

Manages the Disaster Recovery site.

Chancellor’s Office

HR Data Operations: Oversees the project. Works with testers and campus desktop support.

Acts as liaison for OTech and SCO staff in coordinating and overseeing project activities.

Maintains the Campus Disaster Recovery Testers form for each campus. The form with

Connectivity testers and list of applications to be tested has been attached as Attachment B.

CSU Campuses

Campuses should designate a Test Coordinator who will oversee the Applications Testing for the

campus. This representative will be responsible for interactions and communications with the Disaster

Recovery Project Team. This individual will also be responsible for conducting the Applications Testing

at campuses. Below are the typical responsibilities for each area at the campus level:

Campus Test Coordinator: Identifies campus system users with access to SCO applications

and provides a list of SCO applications the campus will test (e.g., CIRS, PIMS, HIST,

KEYMASTER, PIP, MPC, VIEW, IDLS, and FTP). Determines if the campus wants to test

printing and FTP. Conducts the Applications Testing at the campus and if testing is assigned to

other individuals, manages these tests and reports results to HR Data Operations.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 4 of 8

Overview of Required Steps with Forms

Below is a list of required steps for the campus Disaster Recovery Testing along with the responsible

parties:

Action Responsible Party

1. Complete required forms and submit

to HR Data Operations:

Applications Testing Form

(Attachment B).

Campus

2. Submit Firewall Access Form to SCO. HR Data Operations

3. Setup shortcut for PassPort to point to the

logon screen for Disaster Recovery.

In order to test print functionality, the campus

will need to set up print sessions that point to

the DR server (see Attachment C).

(For campuses who have completed this in the

Connectivity Testing, this may be repeated if

campuses have multiple testers for different

applications; see Attachment C for setup

instructions.)

Campus

4. Send out Disaster Recovery scripts,

documentation, and instructions.

HR Data Operations

5. Campuses conduct the Applications Testing

by following the test scripts in the SCO

Applications Instructions and complete the

“Actual Results” column in the SCO

Applications Instructions document.

Campus

6. Submit test results to HR Data Operations via email.

Campus

7. HR Data Operations informs SCO staff, and

completes a Test Results Report and

Improvement Plan.

HR Data Operations

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 5 of 8

Process Prerequisites/Assumptions

Prerequisite/Assumption Detail

SNA/IP Project has been

completed at testing campus

The SNA/IP process must be completed at the campus in order to

participate in the DR process.

Shortcut for Emulation

software; Passport, Attachmate,

etc., was created at testing

campus

The shortcut to OTech’s Disaster Recovery system was created prior

to the Connectivity Testing at campuses.

However, if campuses plan to split the Application Testing amongst

different departments that had not created the shortcut, these

individuals may have to repeat this process (see Attachment C).

Connectivity testing was

successful at the campus

The Disaster Recovery Connectivity Testing must be completed at

the campus in order to participate in the Applications testing.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 6 of 8

Details of Required Steps for Disaster Recovery Applications Testing

Step 1: Complete Required Documentation – Campus action required

This step is to be performed by each campus.

To initiate the Disaster Recovery connectivity testing on your campus, the following listed documentation

will need to be completed and submitted to HR Data Operations.

Applications Testing Form (Attachment B).

Step 2: Set Up Shortcut on Testers’ Machine

This step is to be performed by campus IT services. Once the list of campus testers and applications to be tested is reviewed and approved by the appropriate

OTECH and SCO staff, campuses will set up the shortcut to the Disaster Recovery system (if it hasn’t

already been done).

Step 3: Perform Applications Testing – Campus action required

This step is to be performed by each campus in coordination with the OTECH analysts and/or

appropriate SCO staff.

On the specified date of the Applications Testing, testers will see if they can log on to each SCO

application, and run through their test script. Any problems that are experienced during the testing period

will be reported to the HR Data Operations via:

CIRS Hotline: (916) 323-5694

Gene Howard: (916) 327-6883

Jerry Wakayama: (916) 322-1147

Step 4: Notify HR Data Operations of Test Completion Activities – Campus action required

This step is to be performed by the campus.

At the end of the campus test cycle, an email should be sent to advise testing completion and activities

performed to HR Data Operations, Gene Howard ([email protected]) and Jerry Wakayama

([email protected]).

A sample email is provided for reference:

To: Jerry Wakayama – [email protected] and Gene Howard – [email protected]

Re: <Campus Name> – Disaster Recovery Testing Completion Activities

HR

All users tested the following applications successfully:

<List specific test executed>

CIRS

PIMS, Etc.

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 7 of 8

Appendix A: Order of Campuses for Disaster Recovery Applications Testing

1. Campuses have been split into two groups for the annual Disaster Recovery testing:

a. Spring testing period (April/May):

San Bernardino

Chico

San Marcos

Bakersfield

East Bay

Sonoma

Humboldt

San Luis Obispo

Long Beach

Fullerton

Chancellor’s Office

Northridge

b. Fall testing period (October):

Maritime

Fresno

Pomona

San Jose

San Francisco

Sacramento

Stanislaus

San Diego

Los Angeles

Monterey Bay

Dominguez Hills

Channel Islands

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Disaster Recovery SCO Applications Testing Business Process Guide TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT A

Last Revised: 2/20/2015 Page 8 of 8

Appendix B: Frequently Asked Questions (FAQ’S)

1. Can we test on another date?

No, the dates for testing are provided by OTech, and the Disaster Recovery site is only active during

the designated test dates.

2. What happens if a tester is unavailable to test during the specified testing date?

Have the tester run the test as soon as he/she is able to, within the specified testing period. If the

tester is unable to, please contact Gene or Jerry for other options.

3. Do all testers need to have the shortcut set up on their computers?

Yes, all test users need to set up a separate shortcut on their desktop computers. It is highly advised

that this is done before the testing date so that it’s ready to run on the testing date. Doing this in

advance will also allow for time to resolve any issues with the shortcut set up prior to the testing date.

It is also highly recommended that users place this testing shortcut away from the real shortcut link

for the actual program, so that users do not mistaken the two shortcuts.

4. If the shortcut setup is successful, what should testers see? Prior to the testing date, testers should see a blank screen. When testing is active, testers should see a

regular screen similar to the actual screen that campuses use.

5. When running the test, what type of data will testers see?

The data testers will see will look very similar to what users will see normally. However, what testers

will key in will not generate a transaction in the production system. No validation is necessary. This

is just a test.

6. What do I do if I encounter a problem with an application during testing?

Report any applications or functions that do not work as expected to the HR Data Operations unit

immediately.

7. What happens if we do not resolve a problem during the testing period?

HR Data Operations will work with the campus, OTech, and the SCO to provide a resolution to the

problem. If the problem is not resolved before the Disaster Recovery site shuts down, then we can

readdress it during the next testing cycle.

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT B

Campus Disaster Recovery Testers Form.docx Revision date September 22, 2014

California State University, HR Data Operations

Campus Disaster Recovery Applications Testers

SCO Mainframe Applications

Userid Name

Phone

Number Email CIR

S

PIM

S

HIS

T

KE

YM

PIP

MP

C

VIE

W

PR

INT

FT

P

User Information – Complete information about testers.

Userid Enter the userid of the tester. Required Enter Coordinator info in first line

Employee Name: Enter the employee’s first name and last name Required

Phone Number Enter the employee’s direct phone number. Required

Email Enter the employee’s email address. Required

SCO Mainframe

Applications Enter an X on the application the tester will test

One item must

be checked

Enter an X if Printing or FTP will be tested

for application testing

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT C

Last Revised: 9/16/2014 Page 1 of 3

Creating a Passport Shortcut to the Disaster Recovery System

You will need to create a new Passport session shortcut to Otech’s Disaster Recovery System. Assuming you set the

connection up in advance of the test date, you will get a black screen.

Note: If you are not using Passport, then the settings described in this document should be usable in whatever terminal

emulator you use at your campus.

1) Launch the Passport application

2) From the main menu select ‘File’ then ‘New’. This will start the New Session Wizard:

It should default to TN3270 and Display Session, if it does not make those selections now.

Click ‘Next’.

3) Enter in the host name as ‘sy5dr.state.ca.gov’, and port 2323. The other selections should be set up by default

as shown below, if not then make any appropriate changes to your set up so it matches the screen below.

Click ‘Next’

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT C

Last Revised: 9/16/2014 Page 2 of 3

4) Check the box ‘Enable Secure Connection’. ‘SSL/TLS Security’ should be selected by default. All other options

can be accepted by default.

Select ‘Next’.

5) Confirm that the settings are correct.

Select ‘Finish’.

This will launch Passport and the application will try to connect to the Disaster Recovery system. However, the

system will not be active for connection until the test date, so you should get a blank screen.

6) From the main screen Select ‘File’, then ‘Save As’. Save the session file to your desktop and name it ‘Disaster

Recovery System’. It would be advisable to move the desktop icon away from your normal passport icon to

prevent accidental use of the Disaster recovery system.

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT C

Last Revised: 9/16/2014 Page 3 of 3

On the testing date you will be able to launch this short cut and it will connect to the Disaster Recovery System and

display a log on screen as normal.

Tip: Some users copied the connection shortcut from a user that had connected successfully to the DR site in the past.

The settings are the same, and no user credentials are used in the Emulator settings.

Creating the print session

Telnet print sessions need to be configured to point to the same IP address as telnet terminal sessions connect to –

SY5DR. 134.187.90.49 or sy5dr.state.ca.gov. I would suggest creating a separate set of telnet sessions for the users for

DR and change the colors on the terminal emulator settings to make it obvious where they are (not helpful for printers,

but that’s ok).

Tip: Make a copy of your current Print Session, and rename it ‘DR Print Session’. Open it up and adjust the settings so

that it points to the DR Server.

Setting up the FTP connection

Setting up the FTP account will differ from campus to campus as each one uses the FTP Client of its choice. The settings

for the DR site will be the same except of the address of the site itself, the DR Site is:

FTP Address: 134.187.90.49 [SY5DR.STATE.CA.GOV]

Logon credentials and port settings will be the same as your regular connection.

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TECHNICAL LETTER

HR/Salary 2015-04

ATTACHMENT D

Campus

Assigned Testing

Period

(Spring/Fall)

Name Phone Number Email

Bakersfield Spring Mark Murie 661-654-6918 [email protected]

Chancellor’s Office Spring Angeline Raju 562-951-4412 [email protected]

Channel Islands Fall Anna Pavin 805-437-8425 [email protected]

Diana Enos 805-437-8426 [email protected]

Chico Spring Rebecca Cagle 530-898-5435 [email protected]

Doug Wilson 530-898-5431 [email protected]

Alison Christensen 530-898-5476 [email protected]

Dominguez Hills Fall Adria Edwards 310-243-2408 [email protected]

East Bay Spring Tony Tijero 510-885-3360 [email protected]

Fresno Fall Wes Scheibly 559-278-4763 [email protected]

Brittany Schroeder 559-278-2261 [email protected]

Fullerton Spring Blanca Rodriguez 657-278-2099 [email protected]

Humboldt Spring Patty Ambrosini 707-826-4915 [email protected]

Los Angeles Fall Elcee Teng 323-343-3690 [email protected]

Long Beach Spring Kevin Nguyen 562-985-8841 [email protected]

Maritime Fall Cheri Sims 707-654-1138 [email protected]

Monterey Bay Fall Terryn Ashley 831-582-3586 [email protected]

Northridge Spring Brian Cummins 818-677-6510 [email protected]

Pomona Fall Mary Martinez 909-869-5097 [email protected]

Sacramento Fall Darlene Edelman 916-278-5597 [email protected]

San Bernardino Spring Shirley Dorsey 919-537-3167 [email protected]

San Diego Fall Devon Caturay 619-594-4658 [email protected]

San Francisco Fall Ericka Jackson 415-405-4366 [email protected]

San Jose Fall Teri Reuck 408-924-1708 [email protected]

San Marcos Spring Jane Cross 760-750-4424 [email protected]

San Luis Obispo Spring Lori Serna 805-756-5867 [email protected]

Sonoma Spring Heather Cain 707-664-2983 [email protected]

Trisha Torgrimson 707-664-2178 [email protected]

Stanislaus Fall Jennifer Wellons 209-664-6754 [email protected]

Campus Test Coordinators for Disaster Recovery Applications Testing

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 1 of 10

OTech Disaster Recovery (DR) Test Script

The script is meant to guide the test and documents the processes, procedures, chronology, and expected results of testing tasks. The

“Actual Result” column is meant to be filled in after the test is completed and used for the Test Results Report and Improvement Plan.

You will only need to test the systems that you use at your campus.

*Note: some of the scripts have specific examples of reports or codes to test with – these might not be the same for your campus –

modify them as necessary so that you can test the system as you would use it.

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

CIRS

At the SCO Menu, PF2 key will access the

TSO sign-on screen for your userid.

Logon to CIRS

Edit Member

Select and edit one of your FOCUS

reports.

Editing functions works

Create new member

F2 to create new member

Put in a single comment line

F3 to save and exit

Create new member

Print

Type (P) on the test member you just

created

Print member

Testing Compendium Reports

Navigate to the Compendium Reports menu at

the top of the screen.

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ATTACHMENT E

Revised September 19, 2014 Page 2 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

Select the F1 (Express) key and enter ‘A17’ Displays reports A17

Type ‘E’ next to one of your reports. Keep file

for one day.

Creates customize report

Insert line and type some text. Edit report

‘F3’ to exit

Online Reporting

At the Personal Library, ‘F6’ to go to the

common library.

Displays Common library

Type ‘O’ (Online Execution) on FOC2500 Displays PS and SAC file selection.

Message number of records

selected. Holding Lotus file

Type ‘Fin’ Exits Focus. Displays cost

Select ‘F11’ (HoldFile).

Select ‘1’ PERMLRG.

Select ‘2’ Browse Browses file, confirm results

F3 to exit Exits file browser

Batch Execution

Navigate to common library

(S)Submit BASIC01 Job runs

F1 (Status) Status ok

F10 to display Results Menu’

Select (1) to Edit report

Edit a line Edit report

F3 to exit

Select 3. Download report

Follow on screen instructions to download the

report.

Report downloads

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 3 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

Extract

(F12) Extract (1) EH with the following

options:

(2)SSN in library member: history,

(1)Effective date 760101 to current,

(2)Relative

‘Enter’ to continue

Include A98, Voided, A54.

Displays Extract Screen

Displays options and Current

Selection screen.

Submit. Displays History member

Enter your SSN in the History member,

clearing out any others that are there.

F3 Builds EH file

F1 Status Check CTH---- Job# look for

successful run

Go to the common library and (S)Submit

Hstsumry, select (1) your EH file

Job completes successfully

F10 for results and (1) to edit, ‘Find page’ to

go to data and review.

Report looks ok

F3 to exit CIRS Goes to SCO Menu

PIMS Press F1 to enter PIMS database (SCO PROD) Takes you to Sign-on screen. Enter

User ID/Password

Press Pause/Break (clear) function key Takes you to blank screen where

you enter desired section of

PIMS/CSUC

Press enter to go to data entry page Takes you to employment history

page where transaction may be

keyed

Press Shift/Tab to tab to PSN field Moves cursor to PSN field

Type employee’s social security number/enter Takes you to Employee Position

Numbers screen/displays positions

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 4 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired section/HIST

Type ee’s SSN & position # at HIST line;

press enter

Takes you to CSUC/EE History

Synopsis page

Type ‘x’ by desired history transaction Takes you to CSUC Employee

History/Detail screen to view detail

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired section/RST

Type ee’s SSN & position # at RST line; press

enter

Takes you to Retirement System

Transaction screen to view ret. data

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired section/EAR

Type ee’s SSN at EAR line; press enter Takes you to Employee Action

Request-Separation/Disposition

screen to view EAR detail

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired section/PPT

Type ee’s SSN & position # at PPT line; press

enter

Takes you to Personnel/Payroll

Transaction screen (ee’s most

current employment history trans

detail)

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired section/HIST

Type ee’s SSN & zeros under position field

(13)

Takes you to CSUC Employee

History/Synopsis screen and

displays ee’s EAR history/detail

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired database

Key Transaction

Type ‘CSUC’ at blank screen (top left corner) Takes you to employment history

page where transaction may be

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 5 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

entered

Type PSD File Reference # (campus ID/Julian

date combo) – (9-digits); tab to SSA#;

Position#; Transaction Code; Document #

Allows you to enter desired data

into the mentioned fields

Press Enter Takes you to the Personnel/Payroll

Transaction screen to allow data

entry of additional fields

Complete data entry; press Pause/Break to

clear

Returns you to blank screen where

you enter next desired section or

logoff

HIST Type ‘HIST’ at blank screen (top left corner) Takes you to Payroll On-Line

Information System page/history

inquiry or YTD inquiry

Type ‘x’ next to Payment History Inquiry;

enter

Takes you to Payment History Page

Type ee’s SSN & desired Beginning pay

period; Ending pay period; enter

Takes you to Payroll History

Summary Page with ee pay hist

sum.

Type ‘b’ next to desired payment to view detail Displays both tax and deduction

details of selected payment

Type ‘d’ next to desired payment to view detail Displays deduction detail only

Press Pause/Break function key (twice) Takes you back to the Payroll On-

Line Information System page/hist

Type ‘x’ next to Year To Date Inquiry; enter Takes you to YTD Inquiry Page

Type ee’s SSN next to SSN line; tab to Tax

Year (xxxx) line and hit functions keys (F2 or

F3 or F4)

Takes you to YTD Summary

Selection Menu & displays tax

detail/summary or totals for selected

tax year (F2 = Summary; F3 =

Detail; F4 = Totals only)

Press Pause/Break function key (clear) Returns you to blank screen where

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 6 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

you enter next desired database or

logoff

KEYM Type ‘KEYM’ at blank screen (top left corner) Takes you to Operator Commands

screen

At Command line enter ‘ENT’ & at

Application Name line enter ‘UOSPAR’; enter

Takes you to the Batch Entry

message page (Assigns Batch #)

Key ee SPAR information (A98 trans); enter Allows you to enter all SPAR data

Click HOME and Type ‘CLO’ at Command

prompt; enter

Closes Batch

Type ‘OFF’ on Command line Accepts signoff (007)

Press Pause/Break function key (clear)

F12 to Sign Off

Returns to blank screen where you

enter next desired database or logoff

PIP Type ‘PIP’ at blank screen (top left corner) Takes you to Batch Entry Page to

allow data entry for new batch

Type ‘MIS’ in ACTN field; enter Takes you to Miscellaneous

Earnings page where it assigns a

Batch ID #

Type PIP batch detail Allows you to key PIP data

Press PF5 to save and close batch Allows you to save and close batch

if in balance & Displays message

“Batch In Balance”

Verify Batch Totals Transaction count & Gross amt

should be as expected (should tie)

Press Pause/Break function key (clear) Returns you to blank screen where

you enter next desired database or

logoff

MPC Type ‘MPC’ at blank screen (top left corner) Takes you to Master Payroll

Certification System Menu

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 7 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

Type pay period: (mm/yy); Agency: (xxx); &

Reporting Unit: (xxx); tab to Certification

status or Add AGY/Reporting Unit; enter

Takes you to Master Payroll

Certification System Status page

based on criteria chosen

Certify chosen department’s payroll (type 3

next to unit)

Certifies that Unit warrants are

correct as issued for selected pay

period (leave blank to not certify)

Use function keys to navigate the Certification

status page

PF3 to Main Menu; PF4 refreshes

page; PF7 to previous unit(s); PF8

to next unit(s); Pause/Break key to

clear or logoff

VIEW Agency Reconciliation Report

Log into SCO system and navigate to Reports.

Have the Agency report for January 2014

available, for comparison to Testing output.

Access/rights should be same as

'production'.

Select Agency Reconciliation Report: Report

ID = FC-320-01

Select January 2014 version: Date = 20140131

View results: Select Fund 0505 and compare

100% of output (should be just one page) from

'pre-test' to 'testing' version. Print results.

Reports should be identical to what

was printed in February.

Exit.

Fund Reconciliation Report

Log into SCO system and navigate to Reports.

Have the Fund reports for January 2014

available, for comparison to Testing output.

Access/rights should be same as

'production'.

Select Fund Reconciliation Report: Report ID

= FC-320-35

Select January 2014 version: Date = 20141031

View results: Locate Fund 0576-053 and

compare 100% from 'pre-test' to 'testing'

Reports should be identical to what

was printed in February.

Page 28: February 23, 2015 Code: TECHNICAL LETTER HR/Salary 2015 …HR Data Operations within systemwide Human Resources Management (HRM) has worked in collaboration with the State Controller’s

TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 8 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

version. Print results.

Account Balance Inquiry

Log into SCO system and navigate to Online

Balance/Detail Inquiry screen.

Access/rights should be same as

'production'.

Select Account 1210 (SMIF) as of 12/31/13 for

0576-031. Have a pre-testing screenprint or

Fund report for 0576-031 1210 available, to

compare to Testing output.

1260000

Make a screenprint. Able to produce a hardcopy or a

pdf.

Exit.

Transaction Detail Inquiry

Log into SCO system and navigate to Online

Balance/Detail Inquiry screen.

Access/rights should be same as

'production'.

Select 0576787 6620 2013 520000 and look

for RA SU621606 posted in Dec '13. Key in

'00000520000' in Acct: field. Have pre-testing

Screen Print or Agency report available.

$34,067.61

Exit.

SCO Journal Entry Report

Log into SCO system and navigate to the

Reports menu and then to Journal Entries.

Request SCO JE SMIF00224 dated Jan 15,

2014. ("SMIF Interest credits for Q2.").

Locate 658-306-$181.79 & 658-325-$92.05.

Have pre-testing printout of SCO JE

SMIFI00224 dated 1/15/14 available.

197.44

Request SCO JE 0028967 dated 1-3-2014.

("Cash drawdown for Claim Schedule

00001631 6850 in 0576-340 T-11"). Go to

testing version of Agency report for 0576-340

$8.56

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 9 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

and check if Claim Schedule appears for the

same amount. Have pre-testing Agency report

available.

Exit.

Account Balance Inquiry

Log into SCO system and navigate to Online

Balance/Detail Inquiry screen.

Compare balances in 0576-310 T-11 & T-13

accounts to Cash Balances in 1140 & 1210

accounts. Have pre-testing screenprints or

Jan'14 Agency & Fund reports available.

T-11 746,308.33

T-13 180,591.00

Total = 926,899.33

1140 899.33

1210 926,000.00

Total = 926,899.33

Request GL Account Detail for 1140 (CIST) +

1210 (SMIF) as of 12/31/13 for 0578-0132

[2012A Bond Series]. Have pre-testing

screenprints available.

1140: $10.74

1210:$2,526,000

Total: $2,526,010.74

Request ACL Account Detail for Trust Fund

[948] as of 12/31/13 for Long Beach [Agency

6740]. Have pre-testing screenprints available.

948: $26,528,993.83

Request ACL Account Detail for closed fund

575-015 Sacramento Union [Prior Year]. FY

2012-2013. Have pre-testing screenprints

available.

The Budget Should be $0

FTP CSU SCO Interface Testing – Benefits Trans

Aka ABS System: Vision, Life AD&D, LTD

CMS/Oracle/PeopleSoft Script:

Run process in Final Mode to create benefits

Extract files (navigation below)

Main Menu>Benefits>Interface with Providers>

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TECHNICAL LETTER HR/Salary 2015-04

ATTACHMENT E

Revised September 19, 2014 Page 10 of 10

TEST SCRIPT RESULTS

Action # Process Steps (Action Item) Expected Actual

CSU SCO Interface Process

Create new Run Control

Click ‘Add New Value’ tab

Enter Run Control Name

Click ‘Add’ button

Check ‘Final Load’ option (Y/N)

Check ‘All’ option

Click ‘Run’ button

Select Process Name: ‘PSUNX’

Click ‘OK’ button

Click ‘Process Monitor’

Click the appropriate link for the ‘Process

Name’: CSUBAS05

Navigate to the ‘.txt’ files

Verify that correct transactions were created

Transaction files should be ready for electronic

Transfer to the SCO (FTP)

Finished Send email to Gene when done testing. [email protected]

* Other applications used by your campus, i.e. PIMS, HIST, KEYM, PIP, MPC, IDLS, VIEW, etc.

These are mainframe applications that are utilized at the campus level, and exact procedures may vary by user and campus.

Please keep in mind that the HR Data Operations team does not have access to, nor utilize these additional applications.