federal aviation administration discovery learning guide getting started - introduction overview of...
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Federal AviationAdministrationDiscovery Learning
GuideGetting Started - Introduction
Overview of Insights Concepts
© 1992-2003 Andrew Lothian, Insights. All Rights Reserved
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Overview
• Basics of Insights• Understanding Self• Understanding Others• Adapting and Connecting• Taking Action
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
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Objective
Given and in accordance with all workshop materials you will:•Recognize your strengths, weaknesses and opportunities for development•Recognize others’ behavioral styles and how to respond effectively to others’ needs•Identify how to adapt your behavior to connect with others•Explore effective strategies in dealing with different or even “difficult” people or colleagues
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
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“Every advance, every achievement of mankind, has been connected with an advance in self awareness.”
– C. G. Jung, Psychological Reflections
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
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PERCEPTION
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
“All our knowledge has its origins in perceptions.”
– Leonardo da Vinci
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Perception
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
How you perceive yourself impacts how you interact with others and your ability to achieve personal success…
Perception
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
“We see the world not as it is, but as we are”
– Stephen Covey
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Federal AviationAdministrationCOLOR ENERGIES
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Make a list that says:
Red
Yellow
Blue
Green
Read the word on each card at your table (sharing). If you think it describes you, give yourself one point on the color of the card.
Make a note of how many points you have for each color.
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
EXERCISE
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cheerful reflective concise challenging
caringassertive
enthusiastic determinedfirm
factual well-argued reliable
accommodating objective active steady fun
sensitive
accurate tactful driving constant structured harmonious
strong-willedpurposeful
convincing cautious
calculatingamenable
persuasive patient influencing diplomatic
logical sociable
outgoing courageous co-operative
forcefulconventional
optimistic
mobile friendly
stable consistent decisive
correct
loyal calm daringanalytical engaging
exactimpulsive realistic
cheerful reflective concise challenging
caringassertive
enthusiastic determinedfirm
factual well-argued reliable
accommodating objective active steady fun
sensitive
accurate tactful driving constant structured harmonious
strong-willedpurposeful
convincing cautious
calculatingamenable
persuasive patient influencing diplomatic
logical sociable
outgoing courageous co-operative
forcefulconventional
optimistic
mobile friendly
stable consistent decisive
correct
loyal calm daringanalytical engaging
exactimpulsive realistic
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© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
We each have all four color energies within us; it is the
combination of the four energies that creates the
unique YOU.
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The Four Insights Color Energies
© 1992-2001 Andrew Lothian, Insights. All Rights Reservedfs
Positive, Affirmative,Bold, AssertivePositive, Affirmative,Bold, Assertive
Cheerful, Uplifting,Spirited, Buoyant
Still, Tranquil,Calming, SoothingStill, Tranquil,Calming, Soothing
Showing no bias,Objective, DetachedShowing no bias,Objective, Detached
Cool Blue
Earth Green
Sunshine Yellow
Fiery Red
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Celeste and John at work
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
How do Celeste and John use insights from Insights at work every day?
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The Four Insights Color Energies
On a good day…
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
CompetitiveDemandingDeterminedStrong-willedPurposeful
SociableDynamicDemonstrativeEnthusiasticPersuasive
CaringEncouraging
SharingPatient
Relaxed
CautiousPrecise
DeliberateQuestioning
Formal
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The Four Insights Color Energies
On a bad day…
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
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Cool Blue Energy Overview
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Approach to LifeHigh standards and correct
GoalsUnderstanding
Seen by Others asAnalytical and distant
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Cool Blue: Gifts and Liabilities
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
GiftsKnowledgeable and detailed
Air of competence
Asks probing questions
Thorough follow-up
LiabilitiesInitial interaction may be difficult or stuffy
Questions may be seen as critical and insensitive
Overlooks others’ feelings
Focus on inconsequential details
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Earth Green Energy Overview
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Approach to LifeFocus on stability, values
and supporting others
GoalsHarmony
Seen by Others asMild and docile
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Earth Green: Gifts and Liabilities
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
GiftsBuilds deep, long-term
relationships
Natural listener
Sincere and warm
Persistent
LiabilitiesSlow to adapt
May lack enthusiasm in asking for a decision
Avoids rejection
Takes difficulties personally
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Sunshine Yellow Energy Overview
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Approach to LifeFun and interaction
GoalsRecognition
Seen by Others asDisorganized
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Sunshine Yellow: Gifts and Liabilities
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
GiftsQuick to build relationshipsFriendly and sociableAdaptable, imaginativeSkillful presenter
LiabilitiesMay lack focus
Too casual for somePoor planning and follow-up
Can lose interest
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Fiery Red Energy Overview
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Approach to LifeInner certainty
Focus on action
GoalsPersonal achievement and meeting challenges
Seen by Others asImpatient
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Fiery Red: Gifts and Liabilities
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
GiftsConfident, determined
Loves challenges
Focused
Influencing others
LiabilitiesPoor listener
Can be seen as arrogant
May push too hard
Doesn’t wait for feedback
Federal AviationAdministrationPREFERENCES
FEELING SENSING
THINKING
INTUITION
INTROVERSION
EXTRAVERSION
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Psychological Preferences – An Introduction
Jung talked about three pairs of preferences:
• Introversion and Extraversion– the way we react to outer and inner
experiences• Thinking and Feeling
– how we make decisions
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
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Psychological Preferences – An Introduction
Jung talked about three pairs of preferences:
• Introversion and Extraversion– the way we react to outer and inner
experiences • Thinking and Feeling
– how we make decisions• Sensation and Intuition
– how we take-in and process information
– Exercise: Write about a snowman
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Federal AviationAdministrationTHE EIGHT TYPES
Eight Insights Types-Exercise
REFORMER
DIRECTOR
MOTIVATOR
INSPIRER
HELPER
SUPPORTER
COORDINATOR
OBSERVER REFORMER
DIRECTOR
MOTIVATOR
INSPIRER
HELPER
SUPPORTER
COORDINATOR
OBSERVER
Federal AviationAdministrationRecognizing Type
Valuing
Awareness
Understanding
Adapting and Connecting
Clues From Working Environment
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Clues From Management Style
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THE INSIGHTS WHEEL
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72 Types
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Conscious & Less Conscious Persona
0
3
6
-100
0
100
0
3
6
Preference Flow
Less Conscious Persona
Conscious Persona
20% 40% 70% 95% 30% 05% 80% 60%
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Group Activity
At each table, members who received profiles on Monday will lead a discussion on their experiences and insights on their individual profile.
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
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COMMUNICATING
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Valuing Differences
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
“The less we have in common with a person, the more likely we are to see their weaknesses instead of their strengths.”
Opposites
Cool Blue and Sunshine Yellow
Fiery Red and Earth Green
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Cool Blue: Approaching and Communicating
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Do…Be well prepared and thorough
Put things in writing
Let me consider all the details
Don’t…Get too close or hug me
Be flippant on important issues
Change my routine without notice
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Earth Green: Approaching and Communicating
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Do…Be patient and supportive
Slow down and work at my pace
Ask my opinion and give me time to answer
Don’t…Take advantage of my good nature
Push me to make quick decisions
Spring last minute surprises
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Sunshine Yellow: Approaching and Communicating
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Do…Be friendly and sociableBe entertaining and stimulatingBe open and flexible
Don’t…Bore me with details
Tie me down with routineAsk me to work alone
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Fiery Red: Approaching and Communicating
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Do…Be direct and to the point
Focus on results and objectives
Be brief, be bright and be gone
Don’t…Hesitate or waffle
Focus on feelings
Try to take over
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Colorful Presentations
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
You will need to demonstrate that you are caring, trustworthy and
open. You need to show that you can support the Earth Green in
personal needs.
Time is money. Fiery Reds like to know immediate options and consequences and are most comfortable with a fast tempo.
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Colorful Presentations
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved
Cool Blues will be won over by orderliness, accuracy, persistence and follow through, so ensure that you use data, facts and quotations to support your presentation.
Sunshine Yellows like to interact at high speed and with variety. They become bored with details and constantly change direction and expect you to follow.
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Conclusion
What will you take from today’s presentation to
improve your interactions and communications with
co-workers and managers?
© 1992-2001 Andrew Lothian, Insights. All Rights Reserved