feed back 360 apprisal mba
DESCRIPTION
Feed back 306 bec bagalkot mba BY BABABSAB PATILTRANSCRIPT
Organizational Capital
The capacity of an organization to effectively and
efficiently achieve its objectives and move toward
fulfilling its vision.
Capital Domains
Fundamentally there are three domains of capital that need to be continuously developed to achieve a high level of Organizational Capital.
Physical
Social
Human
Building Components
Three components are used to build organizational capital.
Internal
External
Leadership
Leadership Excellence
How do we strive to become better leaders?
Understanding Assessing Improving
Internal
External
Leadership
Understanding Two Questions?
What do we know about our leadership abilities?What do others know about our leadership
abilities?
Unknown Known
* Based on the Johari Window of Interpersonal Development
Known
Sel
f
Others
Known v. Unknown
Facade Arena
Unknown Blind Spot
Unknown Known
* Based on the Johari Window of Interpersonal Development
KnownS
elf
Others
Moving Towards Known
Facade Arena
Unknown Blind Spot
Unknown Known
* Based on the Johari Window of Interpersonal Development
KnownS
elf
Others
Feedbac
k
Assessing Observed
behaviors Anonymous Easy to administer Results for your use Multi-rater strategy
Multi-Rater
Direct Reports
Pee
rsS
elf
Supervisor
Single v. Multi-RaterSingle-Source
may……. Be self-serving Reflect bias Not have observed Avoid confrontation Vary from source
Multi-rater tend to…….• Have balance• Remove bias• Be those who know• Promote honesty• Present fuller picture
Use of
1. Identification of areas of strength and concern
2. Comparison to peer group
3. Creation of Personal Development Plan (PDP)
4. Build Organizational Capital
Process
Introduction Distribution Collection Consultation
Creation (PDP)PresentationRevision
Distribution Packets360 Feedback Packets Include:
• Introductory Letter
• Frequently Asked Questions
• Individual Instructions
• Signature Sheet
Collection
• All On-line• Battery of Items and Open-ended sections• Requires Access Code• After 1st week you are asked to remind participants• You are given access codes to handle lost instructions
Consultation• Understanding the data (What do the
numbers and comparisons mean?)• Dealing with the information (Am I
surprised or does this confirm what I think?)
• Raising new question (Why do others view me this way?)
• Addressing the 360 feedback data (What do I do next?)
Creation of Personal Development Plan
• Reflect on results• Set priorities• Create action plans and timelines• Anticipate barriers• Act on the plan
Presentation and Revision
• Identify Best Practices from Results• Presentation of Best Practices• Use data to revise PDP
Process
Introduction Distribution Collection Consultation
Creation (PDP)PresentationRevision