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Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O’Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis June 3, 2015 •1 •© E-WRITE 2015

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Page 1: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels

Leslie O’Flahavan, E-WRITE@LeslieONAGC Communications School – MemphisJune 3, 2015

•1•© E-WRITE 2015

Page 2: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Who has a case of content anxiety? Let’s talk…

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Page 3: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

As communicators, we’re feeding the content monster

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Page 4: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Content monster wannabe

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Page 5: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Content monster wannabe

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Page 6: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Content monster

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Page 7: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Topics for today’s workshop1. What is content repurposing?

2. Reuse web content and publications as source material for social media messages

3. Use your web content to produce evergreen social media messages

4. Write H1 headings so you can use them in social media

5. Know which types of web content do not make good social media messages

•7•© E-WRITE 2015

Page 8: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

What is content repurposing?

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Page 9: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

What is the definition of repurposing?

Changing the format, length, or publishing channel for your content while retaining its main message.

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Page 10: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

From the beginning, plan to repurpose

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Page 11: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Repurposing is a way of thinking about your effort and your readers’ tastes for content

“I advocate for the ‘rule of four’ – the idea that every piece of information that an organization presents should be available in multiple formats, four to be specific. The four I recommend are video, audio, text, and graphic. These four formats cover the full range of different ways that people like to get/share information and provide more flexibility in terms of which devices and channels someone can use to easily access content.. When planned correctly, information can be presented in these four formats efficiently and cost-effectively — providing organizations with a range of options for reaching, engaging, and mobilizing their key audiences.”-- Brian Reich

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Page 12: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Case study: Rule of 4?

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Page 13: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

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Page 14: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

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Page 15: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

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Page 16: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Sometimes, we don’t repurpose the same message for different

audiences

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Page 18: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Sometimes, repurposing consumes a great deal of creative

effort

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Page 19: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Case study in repurposing

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Page 20: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Case study in repurposing

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Page 21: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Sometimes, we prepare our content so our readers and

viewers can repurpose it easily

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Page 22: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Govt of Canada updates news release format to make repurposing easy

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Page 25: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

How will GC’s updated news release format help them feed the content monster?

• “For communicators, the changes mean they can use their creativity to:– Develop catchy headlines and sub-headlines– Write concise and clear opening paragraphs that

contain the 5 Ws (who, what, where, when, why)– Select key facts that capture the reader’s attention– Draft quotes that are meaningful and succinct– Repurpose the quick facts and quotes for Facebook

and Twitter posts, and– Offer associated links that provide additional context

to help the reader better understand the issue.”•© E-WRITE 2015 •25

Page 26: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Reuse web content as the source material for social

media messages

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Page 27: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Reuse web content and publications for social media messages: The Old Familiars

• Press release• Article• Publication• Event• Report

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Page 29: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

The Old Familiars: Article

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Page 30: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

The Old Familiars: Publication

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Page 31: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

The Old Familiars: Event

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Page 32: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

The Old Familiars: Report

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Page 33: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Use your web content to produce evergreen social media messages

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Page 34: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Nose-to-Tail: The Whole [Content] Movement

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Page 35: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Search your web content for evergreen social media messages: Four New Candidates

1. “We’ve said it before, but today it’s in the New York Times”

2. “Hey kids, want to see the Parent Handbook?”

3. “Good stuff, good stuff. You might want to take a look at this”

4. “We know it’s old content, but it’s still interesting”

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Page 36: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

1. “We’ve said it before, but today it’s in the New York Times”

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Page 37: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

2. “Hey kids, want to see the Parent Handbook?”

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Page 38: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

3. “Good stuff, good stuff. You might want to take a look at this”

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Page 39: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

4. “We know it’s old content, but it’s still interesting”

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Page 40: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

4. “We know it’s old content, but it’s still interesting”

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Page 41: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Write H1 headings so you can use them in social media

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Page 42: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

A good heading or title (usually) equals good social media message

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Page 43: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Reuse made easy: A good heading for web content often equals a good social media mesage

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Page 44: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Revise this heading so it can be reused for Facebook or Twitter

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Page 45: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Know which types of web content do not make good social

media messages

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Page 46: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

These types of web content do not make good social media messages

• Organization-focused content• Obligatory content• Tiresome content• Mechanically archived content

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Page 47: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Organization-focused content doesn’t make good social media messages

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Page 48: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Obligatory content doesn’t make good social media messages

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Page 49: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Tiresome content doesn’t make good social media messages (duh)

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Page 50: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Mechanically archived content doesn’t make good social media messages

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Page 51: Feed the Content Monster: How to Write for Multiple Audiences in Multiple Channels Leslie O ’ Flahavan, E-WRITE @LeslieO NAGC Communications School – Memphis

Questions? Comments?Contact info:

Leslie O’Flahavan, [email protected]@LeslieO

•51•© E-WRITE 2015