feed your curiosity 10 presentation
TRANSCRIPT
Feed Your Curiosity 10:Wiki Wii or Won’t Wii?
Kevin Richardson and Graham Grant
Format
• You’re on your lunch hour – so we start and end on time
• Very short presentation – then more time for open debate
• Try not to ‘sell’ your service area
• Keep it friendly!
• Open to anyone to suggest a topic, attend or present
Purpose
• A ‘fringe’ event – not part of council policies or programmes
• To find out what other people are doing
• To encourage new and different thinking
• To encourage more working with different people
What’s happening here
What’s happening here
The Council has a twitter service…
59%
3%
38%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
True False Don't Know
What’s happening here
What’s happening here
What’s happening here
What’s happening here
The Council has a Facebook page…
17%24%
58%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
True False Don't Know
Internal comms…
Collaborative working
Collaborative working
Sharing
Sharing
Sharing
What’s happening here…
What other people are doing….
Virals and visuals
What other people are doing….
What other people are doing….
What other people are doing….
What other people are doing….
Engagement in services…
User led – user blocked
Socially savvy??
Politics
Knowing what you want
Knowing what other people want
Planning and perspective
Planning and perspective
Things to Think About (1)
• Demands from local people will increase and become more sophisticated – no matter what we do
• Will be used by business and other Councils – no matter what we do
• From multi to millions of channels? – what impact of technology convergence?
• Closer to - or more distant from - local people?
• Is it just about better (in and out) communication?
Things to Think About (2)
• What level (of geography and service) is best for design and development?
• How / whether to measure performance?
• Better corporate management vs. increasingly unmanageable flair & innovation?
• What price ‘paranoia’?
• Speed of change vs. planned project development?
What’s happening here
The Top 5 tools you use when not at work
85%77% 74%
58% 55%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Texts Online Shopping Online banking Facebook etc Google Maps
Top 5 services that the Council should offer
82% 79%72% 72% 72%
0%
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100%
Comm with
local people
Accepting good
ideas
Replacing paper
comms.
Resident Surveys Consultation
Exercises
Top 5 benefits
83%
72%
58%
45% 45% 41%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Reaching newcommunities
Innovation Demonstratingmodern org.
Cutting Costs ConsultationExcercises
Improvedaccessibility
Top 5 risks to be managed
71%64% 61%
54%
43%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Quality Control Data security Fraud Unrepresentativeresponses
Equal Opps.Participation