fevikwik and the goa market
TRANSCRIPT
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Fevikwik and the Goa market
Background
Pidilite Industries Limitedis the largestadhesive manufacturer inIndia.It also has world widepresence in adhesives, art material and industrial chemicals. Pidilite's most famous brand is theFevicol range of adhesives. Its other famous brands are Dr. Fixit, Cyclo,Ranipal,Hobby Ideas,
M-sealandAcron.Pidilite's corporate office is located inAndheri (East),Mumbai.
It also makes Fevikwik -India's first ever One Drop Instant Adhesive. Fevikwik is Indias
leading instant adhesive brand, also known as the one drop instant adhesive. Its ability to
bond a variety of surfaces in a matter seconds makes it a handy home and industrial
adhesive.
One of the most popular applications among consumers for the instant one-drop adhesive' is gluing back
sandals and handbags that are coming apart, according to the company's findings. The importance of end-consumer adoption is reflected in Fevikwik's retail expansion available countrywide Pidilite company
officials attribute the success of Fevikwik to the following
Strong consumer brand, which is highly salient in consumer minds due to break throughadvertising. In fact the instant adhesive category is defined by Fevikwik in India.
Wide availability. It is available across over 3 Mln outlets across the country including Urban andRural areas. and probably among the top five to six FMCG brands in terms of reach. Alongside
Fevistik glue stick, it presents a compelling proposition for retailers and stationery stores to stock.
It is available across various types of retail outlets including kirana, hardware, modern trade and
pan shops . It is available even in towns with 2,000 to 3,000 population.
Attractive pricing . Fevikwik is available in a variety of pack sizes (with the Rs 5 MRP SKUcontributing to more than 80% of sales)
Type of end users:
Fevikwik's growth has come from adoption by household consumers (which contributes to more
than 70% consumption) in addition to craftsmen (auto mechanics, electricians, plumbers, mobile
repairmen, spectacle repairmen and the like)
Type of retailers:
The type of outlets through which the Fevikwik sell are - Hardware outlets, Hardware & Sanitary
outlets, Electrical outlets, FMCG & Kirana outlets, Stationary outlets, Auto outlets, Industrialretail outlets. Different consumer segment purchase from different type of outlets
http://en.wikipedia.org/wiki/Adhesivehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Fevicolhttp://en.wikipedia.org/wiki/Andherihttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Andherihttp://en.wikipedia.org/wiki/Fevicolhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Adhesive -
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The challenge in Goa
While Fevikwik has a market share of over 85% in the country , one of the areas where there isstrong presence of competition is Goa where a local brand Cheapy has been in the market for a
long time (much before Fevikwik) . While over the years Cheapys share has eroded , it still has
market share of 29% in Goa. Certain craftsmen segment like Auto mechanics are loyal to thebrand
Sales in Goa:
Fevikwik,
1.74, 65%
Cheapy, 0.76, 29%
Others, 0.15, 6%
Average monthly sales (in cr)
FevikwikCheapy
Others
0%
50%
100%
Fevikwik Cheapy
1.27 0.6
0.47 0.16
Wholesale
Brand Pros Cons
Cheapy Higher margin for distributors and retailers (Relatively lower DP (Dealer Price) of Rs 3.3 for
retailers and DP of Rs 2.90 to Rs 3.15 depending
on purchase quantity for wholesalers)
Loyalty from craftsmen segment of automechanics
Quality not at par with Fevikwik Replacement of damaged pieces
from retailers is not done at regular
intervals
Fevikwik Higher bonding strength Better packaging material High brand recall in household segment (The
Rate issues in retail market due todisturbance from wholesale
Less margin for wholesalers due tohigher landing price (DP of Rs 4.13
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category itself is identified by the name
Fevikwik)
Immediate replenishment of damaged stock atretailer and wholesaler level
for retailers)
Strategies that Cheapy employs to grab market share from Fevikwik:
Cheapy:
1 Steel glass of MRP Rs 20 free with every box of 100 pieces (Rs 310). The stock of 50 units issold in a metal box (which if the retailer doesnt needCheapy salesmen reimburse Rs 10 for
empty box in their next visit)
Gift schemes like LCD, mobile for Quarterly target achievement for wholesalers and semi-wholesalers (15% scheme)
Monthly target achievement schemes of Blackberry mobiles for semi-wholesalers which comesdown to scheme of 3%-4%.
Fevikwik:
Currently operate gift scheme for Fevikwik in retail markets, wherein we give gifts in the form ofMiton pet bottle, Milton casserole, small light torch etc which comes down to a scheme of 6%-
7%
Pidilite runs visibility campaigns for Fevikwik wherein the salesmen use various POPs to increasevisibility and reinforcement for the brand.
Fevikwik does not give schemes in the wholesale market so as to control price issues in retailmarket.
Deliverables:
Approach:
Consider that you have joined Goa branch as an Area Sales Manager. You have been briefed that we
have been losing market share to Cheapy due to decreasing demand from wholesale. What would be
your strategy to grab the market share back from Cheapy ?
Targeting the market: Understand the difference between wholesale and retail . Can we increase the
contribution from retail? What would you target first? Wholesale or retail? Specify the reasons. You
can focus on the Place & Promotion part of 4Ps of Marketing to come up with solutions
Innovation:Our existing gift schemes in Goa are of the value of 6%-7% of DP (Landing price for dealer).
Can you come up with innovative ideas to increase demand of Fevikwik in wholesale markets without
altering the existing margins (We expect you to do some research on the psyche of wholesalers and
what really motivates them)