FFL E-STRATEGYOCPL SYSTEM E-STRATEGY MEETING10/24/13

Presented by Monica Kuryla, Director of Innovative Information Access

Fayetteville Free Library

Collection Development ModelGoal: To provide access to content when

and where a person needs it. Patrons Driven acquisition model On demand/instant gratification

fulfillment Providing opportunities for discovery of

content

E-Collection Development Tips Analyze stats/Run reports

Look for trends in items you already have circulating in other formats such as print

Set up criteria for holds and additional copies

Anticipate popular topics/titles http://freshfiction.com/medias.php -sign up

for weekly email Upcoming Gifford Lectures, award winners,

etc. Bestselling authors are a sure thing

Ways to Provide Access to e-Content

Digital Catlogs-3M and Overdrive Circulating Devices w/ preloaded content

(holdable and non-holdable) Circulating kits including preloaded devices Preloaded iPad for Roving reference Service

(in-house and outside the library) Purchase on Demand (non-holdable circ

devices) In house devices w/ preloaded content on

display Online Reference Resources

Create a Spending/Implementation Plan

Reallocating funds (identify lesser circed formats and web resources)

How many times a year to update content Who updates content/maintains devices Balance of content-Adult fiction, non-fiction,

Teen, Childrens, apps (games, etc.) What are the accessories (if any needed) Start small to implement plan by strategically

determining organization wide priorities for access

Digital catalogs collection strategy 3M & Overdrive

Run a top holds report through Simply Reports for print materials, your Branch pickup

Run a report of current waiting list Look at the wishlist of suggested titles Look at Amazon.com top eBook sales Add titles that relate to trending topics Order multiple copies based on waiting lists

(i.e. more than 5 local holds = additional copy)

Overdrive-less likely to order Harper Collins titles and will not purchase WMA audio format

Determining Content ContainersWhen selecting which model device to contain

contentaccessible by patrons, consider the following: Content Sharing (i.e. Nook can only share

content across 6 devices) Tablet vs. designated ereaders-consider users

expectations Ease of device maintenance-collection

development and uploading App store

Circulating Devices w/ preloaded content (holdable and non-holdable)

What titles are not accessible through our digital catalogs? (i.e. new James Patterson, etc.)

What are the top titles on hold (limit to Branch pickup)

Creating a balance of title selection based on: 1)who is using the devices 2)who could be using them-Implement a survey @ point of transaction

Adding popular (and FREE) apps-games

Circulating kits including preloaded devices

Kit ideas:

1) Early Literacy

2) Learn a Skill

3) Teen Topic Kits (literature & history)

A great way to includes multi-media to enhance a skill or learn something new!

Include in kits: Preloaded device with apps and specific skill based content Print materials-how tos or

suggested activities Other media including music/video content

Purchase on Demand (non-holdable circ devices)

Goal: to fulfill the immediate content need of patron that is not accessible immediately in other formats.

Use a non-holdable circulating device checked in. Purchase content on demand and download it to library’s device.

If you already are providing access to content in multiple formats, then you shouldn’t have to allocated a lot of $$ to this.

In house devices w/ preloaded contenton Display

Information Kiosks-Ready Reference & MagazinesStations include (stand up and sit down):

reference area, café, magazine area, teen area, children’s room, digital learning center

Ideas for content:-Photo Booth-Short games (word games, math challenges,

etc.)-Catalog-Ready reference apps

Preloaded iPad for Roving Reference Service (in-house and outside the library)

Assess your user’s reference content needs

Create a roving reference service plan inside and outside and the library

Research and pre-load content (apps and eBook)-Most content is FREE!

Examples include: Newstand (including your LJ and Consumer Reports subscriptions), Khan Academy, White Pages, Connect, etc.

Online Reference Resources

Assess your users virtual reference needs AND your staff reference resource needs

Create topics of most common asked questions

Research and benchmark other libraries links of resources that fit into these topics

Compare free (credible) resources to paid resources by conducting sample searches

Assess and update once a year

Promote Your e-Collections Cheaply Request and use vendors promotional

materials. They are free! Create in house displays to highlight

content Train staff to promote content and the

multiple ways to access content through transactions with patrons

Promote content and access points during programs or training sessions with patrons.

Promote through social media and your own website

Assessing your e-Collections Survey users @ point of transaction

what do they want (web, in house and outside the library)

How do they want to access the content? Run reports

How many times are titles/devices circulating What types of titles are being accessed

Have conversations with your users virtually and everywhere you encounter people!

Questions?

Fayetteville Free LibraryHomepage: www.fflib.orgTwitter: @fayettevillelibFacebook: www.facebook.com/fayfreelibrary

Monica KurylaDirector of Innovative Information Accessmkuryla@fflib.org@mkuryla

Susan ConsidineExecutive Director sconsidine@fflib.org@sconsidine