fidic 2009 london: jeannie edwardsfidic.org/sites/default/files/edwards.pdf · fidic 2009 london...
TRANSCRIPT
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r FIDIC 2009
FIDIC 2009 Delivering Sustainable Solutions
to Global Challenges.
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r
Mobilising engineering resources to respond
Jeannie EdwardsDirector of Human Resources
MWH Europe-Africa, Middle East
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r What are we responding to? CHANGE!
STEP change■ Social■ Technological■ Economic ■ Political
Climate change■ Droughts■ Storms■ Flooding■ Melting ice caps
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r STEP change
■ Social The rising population which brings the rising need for water and all resources
■ Technological more sophisticated tools, delivering faster, smarter solutions resulting in heightened clients’ expectations
■ Economic Recession has brought consequences and unintended consequences and therefore opportunities as well as threats
■ Political The industry is impacted by political decisions
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r Climate change
■ DroughtsCreating a need for water solutions
■ Storms Resulting in repair of damage
■ FloodingResulting in water management solutions
■ Melting of polar ice capsResulting in the need for innovative solutions and extreme engineering to mitigate the effects
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r We respond or . . .
The management of needs and expectation■ As tools become more sophisticated and capable■ As clients become more demanding and exacting■ As needs become more urgent and immediate■ As climate change facing our planet creates more
crisis and devastation■ As the population continues to rise■ As terrorism creates more demanding and extreme
engineeringWe respond, or we fail
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r To respond, the industry must be
■ Adaptable■ Agile■ Clever ■ Collaborative■ Flexible■ Immediate■ Innovative■ Inventive ■ Responsive
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r How are we going to respond?
Such qualities require investment1. Create and promote leadership that can instil these
elements2. Broaden knowledge bases3. Invest in research and development – thinkers4. Invest in solutions we would be proud to leave as a
legacy5. Move people to the work6. Move the work to the people7. Heighten management awareness8. Use web enabled tools
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 1. Create leadership that can instil these elements
■ Employees do what they see, not what they are told –correct behaviour is key
■ Vision is critical – see the vision, then communicate it■ “Right person in right job” has become a tired phrase, but its
validity is proven many times over■ Everyone can be motivated to embrace change if the vision
is communicated and they feel integral –the famous film Kinky Boots is a study in the ability of a workforce to change
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 2. Broaden knowledge bases
■ Collaborate with other companies who have other specialisms
■ Make acquisitions to create new specialisms as an alternative to organic growth for new markets. Both have their place
■ Challenge the ways we have done things■ Seek out innovation – outside of normal routes
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 3. Invest in Reseach and Development
■ Employ radical thinkers and give them time and space and material to think.
■ Few companies allow this luxury which pays dividends■ Radical thinkers think radically. ■ Do’ers do■ Pass radical thinkers’ ideas onto the graduates with a
project manager and let them work out how to do!■ Radical thinkers are seldom do’ers.
Do’ers are seldom radical thinkers
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 4. Invest in solutions we would be proud to leave as a legacy
Minimal pull on resources to■ Build■ Maintain■ Demolish■ Sustain
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 5. Moving people to the work
■ Trouble free mobilisation processes – which doesn’t really exist
■ Plenty of money to pay for mobilisation■ Plenty of time to enable all aspects■ Culture of “can do” – “no can do” has no place■ A very good tax consultant (the internal
issues will overtake the client facing issues very quickly if this is not managed well)
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 6. Moving the work to the people
■ Competent management to support virtual working■ Team building across continents and time zones■ Competent supervision of teams■ Awareness of cultural and language problems■ Awareness of differences in regulations■ Awareness of “blind to the client” syndrome■ Plenty of patience■ Can do attitude
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r
X
7. Heightened management awareness
Train managers in key principles:■ Its more difficult to manage virtual teams■ Its difficult to be the go-between between the
clients’ expectations and the team’s delivery capability
■ Managers must be “visible” or in constant communication
■ Managers must use different communication to suit the individual or the situation
■ Managers must use different leadership styles to match the individual or the situation
■ Managers must be sensitive to the issues and problems of all parties
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r 8. Using web enabled tools
■ Video Conference facilities■ Software to share drawings,
memos, data across the web■ Instant messaging systems■ Virtual meeting centre facilities
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r Mobilising resources to respond takes
We need to have the courage and the faith in our capability to respond to change to address:
STEP change■ Social■ Technological■ Economic ■ Political
Climate change■ Droughts■ Storms■ Flooding■ Melting ice
caps
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r And if you have doubts . . .
Never doubt that a group of thoughtful, committed people can make a lasting change. It is the only thing that ever has.
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
FID
IC 2
009
Lond
on C
onfe
renc
e ::
13
––16
Sep
tem
ber
16 S
epte
mbe
r
Mobilising engineering resources to respond
Jeannie EdwardsDirector of Human Resources
MWH Europe-Africa, Middle East