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    Best PracticeProcurement of

    Engineering Services

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    World Trade Center 2

    Box 311

    CH-1215 GenevaSwitzerland

    Tel: +41 22 799 49 00

    Fax: +41 22 799 49 01

    [email protected]

    www.fidic.org

    International Federation ofConsulting Engineers

    Fdration

    Internationale desIngnieurs-Conseils

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    International Federation of Consulting Engineers

    FIDIC is the recognized global

    voice for the consultingengineering industry

    Fdration Internationale des Ingnieurs-ConseilsWorld Trade Center 2 CH-1215 Genve 15 www.FIDIC.org

    Founded in 1913

    with headquarters inGeneva, Switzerland

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    84 Member Associations representing over 1 million professionals

    THE SUN NEVER SETS ON FIDIC

    Member Associations

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    The FIDIC Mission

    To promote the business

    interests of membersproviding technology-

    based intellectual

    services for the built and

    natural environment.

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    FIDIC Policy

    FIDIC believes that infrastructure should be

    sustainable and, to this end, it is the policyof FIDIC that during all phases of the project

    life-cycle, the overriding concern should be the

    quality of the services provided by all parties.

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    FIDIC stresses the pre-eminence of quality in the

    selection process. The fees paid to a consultantare invariably a small fraction of the total project

    life-cycle cost, and yet the consultants work is

    key to the project success.

    FIDIC Best Practice

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    Results of Poor Quality Outcome

    Hyatt Regency Hotel, Kansas City, Missouri

    In July of 1981, two elevated walkways over thelobby of the Kansas City Hyatt Regency Hotelcollapsed during a party, killing 111 people andinjuring 188 others.

    Engineering services for these structureswere awarded on the basis of price.

    In 1995 a pedestrian bridge collapsed at theMaccabiah Games in Israel causing the deaths bydrowning of about 40 athletes.

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    World Bank Study Findings

    To evaluate the effectiveness of its guidelines on selection of

    consultants, The World Bank examined the projects which it

    funded in FY2003/2004. Major findings of the examination:

    In 92% of all projects, QCBS is adopted because

    characteristics of other selection methods are

    disregarded or because WB recommends QCBS

    too strongly.

    Too much attention is paid to price competition

    and too little to the quality of services in the

    selection process.

    While QCBS contributes to increasing of

    participation of local consultants, it discourages

    them to focus on quality under low revenue

    level.

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    World Bank Study Recommendation

    Therefore, the Study recommends:

    To stop recommending only QCBS sincethe cases for QBS is on the increase,due to requiring complexity and

    specialization of consulting in manycases.

    To clarify the cases for recommendingother methods than QCBS.

    To balance the cases in such ratio asQCBS 40%, QBS 35%, CBS25% asinitially intended by the Guidelines.

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    Best Practice Procurement

    Maximizing Benefits to Clients

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    Principles of Best Practice Procurement

    FIDIC Guidelines for Selection:

    Quality Transparency

    Capacity building

    Integrity

    Fair competition

    Harmonization

    Liability

    Independent monitoring of outcomes

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    Clients Key Decision

    Selecting a consultant is one of the most

    important decisions a client makes in the life

    of a project; its success often depends upon

    obtaining the most able, experienced and

    dependable expertise available, at an

    appropriate cost.

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    Representation of Typical Life-Cycle Cost and Impact on Project Success

    ConstructionEngineering Operation & Maintenance

    Life-Cycle Cost

    Impact on Project Success

    Quality in Selection of Consulting Engineers

    The procurement of consulting engineer services

    has the greatest impact on the life-cycle cost of

    the project, yet is the least costly component.

    The owners challenge is to get a good return on

    investment in design services.

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    The Parties to Procurement

    The purchaser (client or employer)

    The professional service provider The financier

    The contractor

    The public-end users

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    Informed Purchaser

    An informed purchaser is an owner who either has

    the in-house technical expertise or engages outside

    experts necessary to:

    clearly convey project vision

    evaluate and select consultants

    understand the risks and procedures inherentin project execution

    follow through with proper O&M proceduresand monitoring of outcomes

    I f d P h

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    Informed Purchaser

    The informed purchaser will be better equipped to

    incorporate other Quality-Based Principles at the

    project development phase, including:

    capacity building

    sustainability

    monitoring of outcomes

    Th I

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    Quality of infrastructure, or rather, decreasing

    quality, has been identified worldwide, and by allstakeholders, as a serious concern.

    The Issues

    Th I

    http://enr.ecnext.com/free-scripts/comsite2.pl?page=enr_document&article=febiar060424-1
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    General observation that the quality of theconstructed project has been deteriorating

    The Issues

    This observation is confirmed by the MDBs project

    managers, executing agencies and internationalconsultants

    It is also perceived that good internationalconsultants are losing interest in MDB-fundedprojects

    Why has the quality of theconstructed project deteriorated?

    C f D t i ti i Q lit

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    Causes of Deterioration in Quality

    A major cause is the diminished quality of design

    Lower quality design results when engineeringservices are procured as a commodity

    The procurement of engineering services inwhich cost is a factor (QCBS) promotesengineering services as commodity services

    Fewer top firms pursuing MDB-financedprojects

    Other factors contribute as well, including:

    Corruption

    Incompetent contractors

    Poor project management

    Lack of resources to manage contractors

    Th Ch ll

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    The Challenge

    Lack of sustainability, potential health and safety

    problems, cost overruns, delays, an increase in the

    number of disputes, and a failure to provide value

    for money in completed projects are obvious

    outcomes of the lack of quality in infrastructure.

    FIDIC B t P ti

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    FIDIC Best Practice

    FIDIC advocates the

    Quality-Based Selectionmethod (QBS) as the best

    practice for selecting

    a consulting firm.

    Th QBS M th d

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    In Quality-Based Selection the client selects

    the consultant on the basis of:professional competence and

    experience

    managerial ability

    availability of resourcesprofessional independence

    integrity

    quality management systemfairness of fee structure

    The QBS Method

    B t P ti

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    QBS encourages clients to view

    consultants as trusted advisors whoshare their priorities and interest in

    achieving the best outcomes for their

    project.

    Best Practice

    FIDIC B t P ti

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    FIDIC Best Practice

    The best project results

    are achieved when

    there is a professional

    relationship of trust

    between the client

    and the consultant.

    Quality

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    Quality

    Low cost and lack of integrity inevitably

    lead to poor design and poor quality in thecompleted project.

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    FIDIC

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    FIDIC

    selection of an Architect or Engineer solely

    on price-competition basis provides the potential

    for reductions in quality due to initial

    underestimation of the costs and resources

    required to adequately perform the work.U.S. House of RepresentativeSubcommittee Report on Structural Failures

    selection of an Architect or Engineer solely

    on price-competition basis provides the potential

    for reductions in quality due to initial

    underestimation of the costs and resources

    required to adequately perform the work.

    Capacity Building

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    Capacity Building

    Improves the quality outcome of theconstructed project.

    Fee competition is detrimental to capacitybuilding.

    As a result of fee competition, local firms are notadequately compensated.

    Banks may want to examine the need forset-asides of projects for local consultants.

    The procurement for such set-asides should bebased on quality principles.

    Sustainability

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    Sustainability

    Sustainability integrates the environmental, economic,

    and social dimensions of development, and is

    therefore fundamental to a quality outcome.

    The FIDIC Project Sustainability Management (PSM)

    process provides a framework for the owner and

    engineer to balance project vision against cost andavailable alternatives, and select appropriate project

    goals and indicators for sustainable development.

    The indicators are linked back to higher level goals

    such as global warming, biodiversity, access to freshwater, and materials and energy use.

    Quality Based Project Management

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    Quality-Based Project Management

    FIDIC recommends that consulting engineersadopt a Quality Management System, and that

    owners have regard to this policy during selection.

    A Quality Management System is a formalizedproject management structure that incorporates:

    Customer-focused leadership and organization

    Employee involvement

    A process and factual approach to decision making

    Continuous improvement

    Mutually beneficial supplier (sub-consultant)relationships

    FIDIC and Integrity

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    To operate successfully in an

    increasingly global world, the operationsof a firm will have to conform to generally

    accepted best practices. In particular,

    ethical behavior toward all the firmsstakeholders must be key and visible.

    FIDIC and Integrity

    Business Integrity Management

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    Business Integrity Management

    Corruption undermines the achievement of a

    quality outcome, and the practice of business

    integrity is crucial to fighting corruption.

    FIDIC recommends that consulting engineers

    adopt the FIDIC Business Integrity Management

    System (BIMS), and that owners have regard tothis policy during selection.

    A FIDIC Policy

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    FIDIC believes that quality and integrity

    management are intimately related.For that reason, it advocates that member

    firms should engage in integrity management

    as an extension of their quality managementsystems.

    A FIDIC Policy

    Conclusions

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    Conclusions

    Quality-Based Selection (QBS) is the preferredway to select an engineer as the trusted

    advisor to the Client in many developedcountries. It should be no different in the lessdeveloped countries on projects financed by theMDBs.

    Major clients in some developed countries haverecently migrated from QCBS to QBS (New YorkCity is a good example). MDBs should be doingthe same.

    FIDIC and the MDBs need time for greatercollaboration between all parties on how topromote Best Practices Procurement.

    Conclusions

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    Conclusions

    A re-examination of the impacts of the current

    procurement method preferred by the MDBs

    (QCBS) on the diminished quality of the

    constructed project.

    The World Bank study (mentioned at earlier

    pages) is a good first step, but other studies on

    the impacts of QCBS on a projects life-cycle cost

    and variation orders during construction are

    needed.

    MDBs and borrowers need to ensure that

    engineering services are not procured as if they

    are commodities.

    Conclusions

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    Conclusions

    The incorporation of quality-based principles

    in the execution of projects is essential to the

    achievement of the stated goal:

    This reversal can be accomplished by

    reverting to Best Procurement PrinciplesQuality-Based Selection.

    A reversal of the trend of diminished

    quality outcomes on projects.

    Quality

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    Quality

    It is unwise to pay too much, but its worse to pay too

    little. When you pay too little, you sometimes lose

    everything because the thing you bought was incapable

    of doing the thing you bought it to do.

    The common law of business balance prohibits paying a

    little and getting a lot it cant be done.

    John Ruskin (1819 1900)British Poet, Scientist and Philosopher

    Price has no meaning except in terms of the quality of theproduct.

    Dr. W. Edward Deming (1900-1993)

    Quality

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    I told you to use QBS to Select the Engineer for the

    Design of this bridge.

    Quality

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    Thank you