FIELD FORCE MANAGER

vs110811

TRUSTED BY THOUSANDS OF COMPANIES

INTRODUCING FIELD FORCE MANAGER

3

FIELD FORCE MANAGER

SOLUTION

Field Force Manager is... An employee efficiency tool, A management decision tool, A back-office automation tool, A customer satisfaction tool,

…that helps your business: Improve productivity. Increase management insight. Optimize business operations.

4

FIELD FORCE MANAGER

INDUSTRIES SERVED

Field Force Manager improves workflow in industries like:

Construction

Health care

Food and beverage

Government

Machinery

Consumer service

Landscaping

Security

Transportation/distribution

Utilities

Education

Electrical

Communications

HVAC

Plumbing

Business services

5

FIELD FORCE MANAGER

IMPROVE PRODUCTIVITY

Field Force Managers mobile app enables employees to:

Record shift and break times electronically Accept and complete assignments dispatched from

the office Complete electronic forms such as invoices and

proof of delivery Take photos, capture electronic signatures, or

scan barcodes Access Google Maps or VZ Navigator® for

directions

6

FIELD FORCE MANAGER

INCREASE MANAGEMENT INSIGHT

With access to the cloud-hosted management application, managers can:

Gain a comprehensive view into activities in the field

Make the most informed and cost-effective operational decisions

Access and analyze information to plan, adapt, and succeed

7

FIELD FORCE MANAGER

OPTIMIZE BUSINESS OPERATIONS

Information from the management application can empower managers to:

Generate custom reports or schedule automatic reports

Analyze data to improve employee productivity, job performance, service satisfaction, and payroll costs

Access analytics to better forecast trending Conduct a top-down assessment of current

business practices Integrate with existing back office systems

to automate more critical functions

HOW FIELD FORCE MANAGER WORKS

9

FIELD FORCE MANAGER

HOW IT WORKS

Field Force Manager is a simple mobile solution that can make your company more efficient and more competitive.

Business office:

PC with Internet connection.

Field worker:

Handset with Field Force Manager application.

LOCATIONS

JOBS

TIMECARDS

10

FIELD FORCE MANAGER

SEE THE LOCATIONS OF YOUR MOBILE TEAM

11

FIELD FORCE MANAGER

THE STATUS OF EACH EMPLOYEE

12

FIELD FORCE MANAGER

AND THE ROUTE EACH EMPLOYEE TRAVELED

13

FIELD FORCE MANAGER

EMPLOYEES START SHIFTS FROM THEIR DEVICES

14

FIELD FORCE MANAGER

END SHIFTS WHEN THE WORK IS COMPLETE

15

FIELD FORCE MANAGER

AND THIS TIMESHEET INFORMATION IS SENT AUTOMATICALLY TO THE MANAGEMENT CONSOLE

16

FIELD FORCE MANAGER

A JOB CREATED IN THE MANAGEMENT CONSOLE

17

FIELD FORCE MANAGER

CAN BE SENT TO A MOBILE EMPLOYEE

18

FIELD FORCE MANAGER

WITH ALL THE INFORMATION AN EMPLOYEE NEEDS TO COMPLETE THE JOB

FIELD FORCE MANAGER BENEFITS

20

FIELD FORCE MANAGER

BENEFITS

Mobile Employees Electronic timecards, forms, data collection and

documentation Continuously updated job lists Work policies automatically and uniformly enforced More time to focus on job with fewer distractions Greater efficiency, productivity and satisfied

customers Fair and uniform management practices

21

FIELD FORCE MANAGER

BENEFITS

Operations & Dispatch See locations of employees in near-real time on

Google Maps Electronic timecards and data exchange with

accounting Real-time alerts about variances and historical

trends reports Complete more jobs per day with greater

customer satisfaction Streamlined payroll and invoicing Insight to improve operational efficiency

22

FIELD FORCE MANAGER

BENEFITS

Business & Finance Electronic timecards with back office integration for

payroll Automated data collection feeding job costing data Preconfigured and custom reports, trends and data

analysis Fast and accurate payroll and invoicing saves time

and money More accurate estimating generates higher revenue

while lowering costs Visibility improves business performance

FEATURES AND PRICING

24

FIELD FORCE MANAGER

PACKAGE OPTIONS

With three package options, Field Force Manager is affordable and scalable for any size of business.

Pro Full featured version for maximizing savings and efficiencies with rich data

capture including photos and signatures, full job configurability, availability calendar and worker recommendations, workflows, and audible driving directions (with VZ Navigator), plus Basic features

Basic Enables basic automation capabilities with electronic timecards, simple job

dispatch, text driving directions, forms and messaging, plus location-based features in limited

Limited Purely location-based management of your mobile workforce with detailed worker

location, time and date information

25

FIELD FORCE MANAGER

FEATURESFeature Description Limited Basic Pro

Employee maps Shows historical GPS points that provide time, date, and speed of mobile employee travel.

Industry-smart setup wizard Configuration tool allows you to set preferences and settings in the management console based on your industry.

Geofencing Create custom geographic regions and set up alerts when mobile employees travel in or out of them.

Stop/travel reporting Provides mobile employees stop and travel reports that can be exported.

GPS alerts Provides automated alerts to administrator or dispatcher when an event such as speeding or stopping occurs.

Worker monitor alerts Provides proactive alerts to administrator or dispatcher when an event does not occur (e.g. no GPS collection)

Web-service integration Varied levels of Web-service APIs available to push/pull data. Additional support services available for a fee. –

Location-aware timesheets Allows mobile employees to submit timesheets from the field. –

Mobile forms Allows mobile employees to capture data, such as inventory and customer information, while in the field. –

Integrated messaging Send one-way messages to mobile employees from the management console. –

Simplified job dispatch Send and receive job information to and from field employees. –

Turn-by-turn directions Provides mobile employees with text-based driving directions from current location to a job or other location. –

Audible turn-by-turn directions Audible driving directions (Supported devices only. Requires VZNavigator or Google Maps with navigation) –

Job monitor alerts Provides proactive alerts to administrator or dispatcher when a job is not started or completed. – –

Configurable job dispatch Send job information to mobile employees with the ability to track job life cycle and report on job activities. – –

Availability calendar and recommend worker

Advanced dispatch tools to get the right employee to the right job. – –

Supervisor Timecards Manage timecards for multiple employees; start or end employee shifts in a single click. – –

Workflow rules Provides functionality to automatically perform actions based on GPS or other activity. – –

Picture Capture Allows mobile employees to capture a picture as part of a job form. – –

26

FIELD FORCE MANAGER

PRICING

Field Force ManagerMonthly Access for Basic

Phones Basic Phone Monthly Price Smartphone Monthly Price†

Feature added to a qualifying voice plan

Minimum Data Plan (75MB)

TotalMinimum

Data Plan (2GB)Total

Limited $15 $10 $25 $30 $45

Basic $20 $10 $30 $30 $50

Pro $25 $10 $35 $30 $55

THANK YOU