fieldforce mobile | enterprise text messaging software for the mobile workforce | field services |...
TRANSCRIPT
Copyright 2010, Mosio, Inc. All rights reserved.
Professional Text Messaging for Businesses
Communicating with your workforce in the information age requires speed, flexibility and accuracy, making telephone conversations a costly and inefficient method of
correspondence.
Copyright 2010, Mosio, Inc. All rights reserved.
Telephone Calls in the Information Age
Copyright 2010, Mosio, Inc. All rights reserved.
Inefficiencies are Wasted Opportunities
Sales reps waste more than 4 hours (32%) of 13.7 hours they spend a week managing email, checking voicemail and talking on the phone.
* Study in the Pharmaceutical Industry by research firm Best Practices LLC, 2007
Copyright 2010, Mosio, Inc. All rights reserved.
Time Saved is Money Earned
“Estimated savings by using text messaging for reminders, calls and follow-ups, plus increased revenue by filling saved time could boost the bottom line by $100,000 a year.”
* Barry Greene, President and CEO of Med Practice Informatics on SMS use in Medical Offices, 2009.
Copyright 2010, Mosio, Inc. All rights reserved.
Text Messaging is Simple and Costs Less
US studies show outbound phone call costs range between $2 - $31 where an SMS text message exchange costs pennies, delivering savings of over 93%.
* Contact Centre Operational Review by call center research firm ContactBabel, 2007
Copyright 2010, Mosio, Inc. All rights reserved.
Text Messaging is Everywhere
“57% of consumers under 35 years old said they send more than 30 text messages weekly, as do 44% of 35-44 year olds and 14% of those 45 and older.”
Tekelec Mobile Messaging Study, 2009
Copyright 2010, Mosio, Inc. All rights reserved.
What is FieldForce Mobile?
FieldForce Mobile is web-based text messaging software enabling efficient, two-way communication with reps, contractors and mobile workforce.
Using it, field reps spend less time on the phone and more time towards revenue-generating activities.
Exchange important information with many reps at once.
Increase visibility and minimize mistakes.
Easy setup with no formal training.
FieldForce Mobile offers immediate, significant and long-term advantages over telephone conversations.
Copyright 2010, Mosio, Inc. All rights reserved.
FieldForce Mobile vs. Telephone Conversations
AdvantagesFieldForce
MobilePhone Calls
Increase Productivity and RevenueExchange clear information quickly, reduce social noise, spend less time communicating and more time closing deals.
Improve Visibility and DocumentationSend and receive accurate information in real-time. Prevent mistakes from communication errors.
Rapid Deployment with Built-In EfficienciesUnlock the full value of your existing equipment, no need to buy new smart phones or develop mobile software.
Copyright 2010, Mosio, Inc. All rights reserved.
What you need to get started
Needed:1. Mobile phones with SMS (Text Messaging) capabilities.2. Computers with internet access.
Not Needed:1. New hardware, smart phones, PDAs or mobile devices.2. Downloadable software or mobile application development.3. IT Department involvement (unless you want).4. Extensive training to get up and running.
Copyright 2010, Mosio, Inc. All rights reserved.
How It Works: Inbound Messages
Two Way “TextChat”Field reps text in questions, orders or status updates.
To: 66746
Message:Closed Acme Inc, please send welcome kit and invoice. Reserve Qty: 50k of sku# 453243. Will follow up ASAP. :)
Typical messagetexted in by Field Rep.
Copyright 2010, Mosio, Inc. All rights reserved.
How It Works: Outbound Messages
Real-Time Alerts and AnnouncementsReach your workforce quickly, wherever they are.
From: 66746
Message:Seasonal promo ends Friday 3/18. Please make note of price increases. Reply w/ questions or comments. Thanks!
Typical announcementreceived by Field Rep.
Using FieldForce Mobile, reps are able to spend more time and energy working with clients and producing sales.
Copyright 2010, Mosio, Inc. All rights reserved.
FieldForce Maximizes Revenue Generation
Increase productivity and revenue. Improve visibility and documentation. Implement quickly with little training.
FieldForce is perfect for companies with:
Copyright 2010, Mosio, Inc. All rights reserved.
Who should use it?
Sales Representatives
Field Technicians
Independent Contractors
Franchisees
Field Service Agents
Nationwide Reps
Delivery Drivers
Field Representatives
Corporate Call Centers
Rep Support Departments
Copyright 2010, Mosio, Inc. All rights reserved.
About
About MosioMosio is a mobile software company providing messaging and mobile web solutions for businesses and organizations, enabling companies of all sizes to maximize the business
value of their workforce communications.
FieldForce is Mosio’s web-based mobile workforce software solution giving companies speed, flexibility and control of their mobile communications using existing equipment.
FieldForce Mobile is certified on over 280 million U.S. mobile phones via the following carriers (partial list):
Copyright 2010, Mosio, Inc. All rights reserved.
“The Mosio team has the right experience and industry knowledge to back it’s next generation mobile software-as-a-service. FieldForce Mobile promises to deliver the critical management and integration solutions companies need to handle their mobile workforce communications.” Olav Strawe - CEO, Fortify Communications
Testimonials
“Mosio’s FieldForce has been great for us. It enables us to maintain regular contact with our sales associates without spending a lot of time tied up talking on the phone or returning calls. We get a lot of positive feedback from our team and our support staff is able to use the technology with no formal training." Tim Gross - U.S. Remodelers
“Communication is the most significant function within a sales department where process and efficiency improvements can directly and positively affect revenue. FieldForce enables companies to improve rep correspondence and maintain high levels of customer service in a simple yet impactful way." Ari Rosenberg - CEO, Performance Pricing (Media Sales Consultancy)
Copyright 2010, Mosio, Inc. All rights reserved.
Mosio Clients
Copyright 2010, Mosio, Inc. All rights reserved.
Contact Us
Web: www.mosio.comEmail: [email protected]: 877.572.9953
Try a Demo: Text FFM to 66746