figure b: internal stakeholder scoring chart · stanley black & decker regularly updates its...
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Materiality Assessment Results Page 1 May 2017
Materiality Process:
Stanley Black & Decker regularly updates its understanding of its key material issues through a variety of
activities including internal stakeholder engagement, peer networking, and operational review. In 2016,
we engaged an external advisor to carry out research, including interviews and surveys with internal and
external stakeholders, for the purpose of identifying and understanding the issues of importance to our
stakeholders and how they might impact on the business. This will help us confirm, refresh, and if
necessary, reframe our understanding of the issues that are important to Stanley Black & Decker, in line
with changes to stakeholder concerns.
To define our material issues we carried out a series of activities, to include the following:
Conducted desk research to define a long list of potential material issues based on internal risk analysis, employee surveys, supplier audits, and internal strategic documents.
Reviewed a long-list of issues against relevant GRI aspects and definitions for completeness.
Conducted in-depth interviews and surveys with a select group of senior level representatives from across our value chain, to include our customers, suppliers, investors, and selected Non-Governmental Organizations (29 total responses, including 19 survey responses, 7 interviews and 3 external stakeholders who completed both the interview and the survey). Results are shown in Figure A: External Stakeholder Scoring chart.
Conducted in-depth internal interviews and surveys with a select group of senior level representatives to understand the importance and impact of the identified topics (133 internal survey responders, interview with 6 internal stakeholders). Results are shown in Figure B: Internal Stakeholder Scoring chart.
Materiality Assessment Results Page 2 May 2017
Figure A: External Stakeholder Scoring chart
Figure B: Internal Stakeholder Scoring chart
Materiality Assessment Results Page 3 May 2017
Our Material Issues in 2016:
Insights gained in 2016 on key issues for stakeholders have been plotted on a materiality matrix (shown
below in Figure C: Materiality Matrix), describing the relative priority of issues.
Figure C: SBD Materiality Matrix
The list of issues identified in the Materiality Matrix is not exhaustive, but represents those issues that
internal and external stakeholders have highlighted as having a financial, operational, reputational or
societal relevance in 2016.
This is now enabling our company to refine and strengthen its strategic sustainability approach.
Materiality Assessment Results Page 4 May 2017
Summary of Priority Material Issues and Definitions in Priority Order The issues reported in the Materiality Matrix are briefly described below in priority order: 1. Customer satisfaction: Delivering an industry-leading customer experience. 2. Product safety: Ensuring all products are in compliance with relevant safety rules and regulations. 3. Product innovation: Creation of new industry leading products and services that remain aligned to our customers’ expectations and needs, including improved performance, aesthetics, and sustainable attributes. 4. Responsible business practices (anti-trust, anti- corruption, and taxation): Complying with applicable
competition (or anti-trust) laws to ensure our products and services are judged solely on their merits. This
also includes promoting high standards of business ethics, working against corruption, extortion and
bribery, payment of tax contributions in accordance with local legislative requirements, and a transparent
approach to tax reporting.
5. Intellectual property, data privacy, and information security: Respecting and protecting intellectual
property rights, adopting secure data capture, storage and transfer approaches that protect the privacy
of personal and business information, and promoting transparency in the processing of personal data.
6. Transparency, accountability and responsible marketing: Openly disclosing strategic sustainability
approach and performance against measurable targets, as well as marketing products and services
honestly and avoiding negative implications for the customer and end user.
7. Health and safety / wellbeing at work: Maintaining compliant and industry leading Health, Safety, and
Wellness programs that have a positive effect on the health and wellbeing of our employees and value
chain.
8. Employee satisfaction and engagement: Promoting professional growth and learning among all
employees and promoting two-way dialogue with employees through company activities, which include
performance reviews, career development, and strong internal communication to improve employee
satisfaction.
9. Restricted materials and hazardous substances: Ensuring the absence/removal of restricted content
from products in line with regulatory standards and customer requirements. Eliminating the use of
hazardous substances from manufacturing processes in compliance with RoHS and REACH standards.
10. Supply chain responsibility: Ensuring our suppliers’ environmental, health, safety, labor, and ethical
practices meet SBD standards. Ensuring the diversification of the company’s supply chain through
inclusion of diverse suppliers (e.g., those that are small and underrepresented, or that are owned by
women, minorities, or military service veterans).
11. Waste: Reducing waste and optimizing opportunities for recovery, reuse, or recycling of by-products
throughout our operations.
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12. Partnerships: Investing in and establishing partnerships and collaborations with global leading
industry stakeholders, companies, universities and research organizations to support research that
advances sustainability.
13. Global diversity, inclusion and non-discrimination: Establishing a workplace where all employees are
treated fairly, with dignity and full respect for their private lives — without discrimination in employment,
wages and occupation as well as ensuring that the company workforce (at all levels) reflects a diverse
workforce pool in our countries of operation.
14. Air pollution: Reducing non-GHG emissions including NOx, SOx and other significant air emissions in
alignment with national and local legislation.
15. Water: Sustainable management of shared water resources within direct operations and across the
value chain.
16. Climate change: Reducing carbon footprint (CO2 and GHG emissions) across the value chain and
supporting adaption and mitigation efforts to address the negative impacts of climate change.
17. Socio-economic development: Ensuring that the company positively contributes to socio-economic
development through societal participation and improving access to employment, housing, healthcare,
and education.
18. Philanthropy and volunteering: Enabling employee volunteering for social and environmental
projects. This includes financial and in-kind contributions to NGOs and charitable organizations for
underserved communities.
Progress towards our targets and metrics
We track progress towards targets and metrics for many of the issues listed above, specifically, Restricted
Materials & Hazardous Substances, Waste, Air Pollution, Water, Climate Change, Product Safety, Health
and Safety/Wellbeing at Work, and Global Diversity and Non-Discrimination. This is evidenced through
our 2020 targets, our KPI Targets and Results, and our Annual Sustainability Reports.
Our commitment, targets, indicators and results are made publicly available in our company website:
www.stanleyblackanddecker.com/sustainability/our-approach
We are adopting the same systematic approach for other issues, starting from the top 3 material issues
identified in the Materiality Assessment.
During 2017, we will work to quantify the value delivered by linking business performance and social
impact, by means of quantifiable indicators. This will allow us to strengthen and refine our commitments
and identify areas for improvement.
Following new sustainable initiatives recently introduced, we plan to carry out an update of the
Materiality Assessment in 2018.
Materiality Assessment Results Page 6 May 2017
Quantitative Approach on Climate Strategy
We are just beginning to explore the concept of incorporating a formal environmental and social profit
and loss (ESP&L) accounting into our company monetary valuation analysis of environmental/social
impacts. We envision that once complete, a robust ESP&L will internalize externalities by monetizing the
cost of our business to nature (by accounting for the ecosystem services we depend on to operate) and in
addition to the cost of our direct and indirect impacts on planet and people.
We also plan to design/use an ESP&L tool as a systematic approach to:
• Improve specificity into our enterprise risk management process system with respect to
environmental/social dependencies and impacts;
• Support a more holistic view of our performance;
• Engender deeper understanding of our sustainability efforts to foster better-informed
operational decisions;
• Bring clarity and transparency to stakeholders at all levels;
• Build awareness of the importance of nature to the sustainability of our businesses; and
• Identify new opportunities to enhance the sustainability of Stanley Black & Decker products.
Our businesses both impact and depend on natural capital, and thus we experience Risks/Opportunities
associated with such dependencies, as shown below in Figure D: Natural Capital Flowchart.
Figure D: Natural Capital Flowchart
Along our developmental path to monetize our environmental/social externalities, we leverage other
natural capital quantitative techniques to assess consequences of our activities and outputs, in part
through our Materiality Assessment, completed in June 2016. For example, Figures E-I shown below
exemplify environmental externalities and Figures J-M shown below exemplify social externalities.
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Figure E: Restricted Materials & Hazardous Substances Analysis
Figure F: Waste Analysis
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Figure G: Air Pollution Analysis
Figure H: Water Analysis
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Figure I: Climate Change Analysis
Figure J: Product Safety Analysis
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Figure K: Health and Safety/Wellbeing at Work
Figure L: Global Diversity and Non-Discrimination
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Figure M: Socio-Economic Development Analysis