final class wrap up - j. mack robinson college of business · 2011-10-18 · final class wrap up ....

Final Class Wrap Up

Professor Truex MBA 8125 Informatioon Technology management

The MBA 8125 Challenge


Why = theory Basic Building Blocks

How = practice Integrate

Theory and Practice

“…to help managers understand the challenges, opportunities, and risks involved in information technology management. It examines the issues involved in acquiring information systems that support and maintain business operations in an efficient, effective, and ethical manner.The course also examines how information technology can be used to substantially improve business process performance. There are the five I’s of business processes: Identify, Improve, IT-enable, Innovate and Implement.”

8125 Content map !   Context: Strategy as the driver

!   Firm Strategy & Information Systems

!   Business Strategy, Organization design, IT Design triangle; Porter and the internet

!   Process Design, Enshrinement in silicon and deployment/use !   The design of work (organizations) & Information Systems !   Business Process perspectives

!   Process Innovation !   Process and Organizational Agility / change management

!   Business System Analysis !   IT Project Management

!   Small-scale - ISD !  Enterprise-wide - ERP configuration

!   Sourcing of IS and other business functions (because of the IT systems) !  Where, by whom and how it is done

!   Consequences: (Management Challenges and ‘the dark side’ of IT) !   Security & Risk Management !   Ethical issues and practices in the deployment and strategic use of these systems





Theory and Practice

Important knowledge to stay current no matter how the technology changes

As applied--Necessary to relate the pieces of theory and to build hands-on competence and confidence

So how did we address this challenge?





Theory and Practice

Important knowledge to stay current no matter how the technology changes

Necessary to relate the pieces of theory and to build hands-on competence and confidence

We addressed this challenge with…

Text readings, course notes, discussions and lectures; case briefs (thought pieces); compare contrast tables; discussion , copious feedback, shared learning opportunities

Case briefs & discussions; podcasting projects; specialized articles; Work systems modeling; risk analysis, & explication of the student’s own learning framework

I said that I would…

•  “…take a guided learning approach to pedagogy in which you, the student, will be primarily in charge of extracting meaning and value from the readings, in-class discussions and exercises as well as the out-of-class research and writing.”

•  “…the course will take an approach where learning comes from a combination of individual and group research, private analysis and public in-class discussions, experiential exercises, and, very importantly, from collaborative learning from each other.”

•  “As a professor I can not resist the temptation to “profess” so yes there will be ‘lectures’. But I will try to limit those in length and scope.”


And that I expected (hoped) you… •  “…to take an open-minded and critical perspective.

Instead of accepting the current practice or the fad de jour as “best practice” you are expected to examine”

•  … to take a critical view of the materials we encounter, to bring your work and other life’s experiences to the table and to look through and beyond the materials we share in class.

•  …to be surprised, thrilled, tickled and perhaps even enlightened in the learning journey together.


Prof Truex …

1.  Began each day with an intro/agenda) and ended the day with a wrap-up (the big picture)

2.  Regularly re-visited material and examined the bigger picture. •  brought in experience, readings and issues from the outside and from

contemporary events 3.  Provided lectures from the text and other sources

•  In advance and on-line and new people 4.  Directed case and lecture discussion 5.  Created the learning vehicle of the team ‘seminar’ project 6.  Was well-prepared for class; and was available to discuss the

‘real time’ student concerns 7.  Provided regular detailed feedback 8.  Genuinely cared about your learning 9.  Provided bizarre sense of humoUr and stories. The HumoUr


PMBA 8125 Value Add •  Highly integrative with MBA curriculum

–  Strategy; Org. Design; Project Management; Change Management … •  Provides six distinct & bankable skill-sets

1.  Work System (Business Process) Model 2.  Risk Analysis snapshot 3.  Requirements identification 4.  Analytical and communication skill tools/techniques

•  for assimilating and extracting key points from multiple (often orthogonal or seemingly unrelated) sources

•  to create an evolving framework in which to incorporate the new concepts & details

•  to move details from short to long term memory •  for organizing and writing parsimoniously and effectively

5.  Research & bibliographic tools (Endnote) 6.  Social networking and presentation technology tools (SharePoint, Wikis,

podcasts)

Organizing Schema (Concept Maps)


#1: The Information Systems Strategy Triangle

The Organization

Business Strategy

Organizational Strategy

Information Strategy

The Business Systems Architecture


Production Database

Data Warehouse Knowledge

Repository

Transaction Processing Systems (TPS)

Management Information

Systems (MIS)

Data Mining

(Inductive reasoning)

Search Engines & tools

Content Editing & Production

tools

Organizational Memory Information System (OMIS)

DSS, GDSS & EIS

External Data

Sources

On-line Analytical Processing

(OLAP) (Deductive)

Collaboration and

Coordination tools

Organizing Schema #2…


Work Practice ---------------------------

Writing and the Compare/Contrast technique

•  Structure and clarity matters –  Have a point clearly in mind –  Get to it quickly –  Support and develop all claims –  Summarize and declare the take-away

•  The table –  It’s in the criteria for analysis (left column) –  Clear self-describing cells –  Use tit to guide andinform the writing


The Journey…

•  Covered a lot of territory – Much was a view from 30,000 feet – A critical organizational function

•  But it should have provided you a good overview and introduction to an exciting field and set of management challenges


Professor Duane Truex III MBA 8125 Information technology Management

Wrap Up…a final, ‘final word’

•  Recall that: –  success is measured not by heights achieved but

by obstacles overcome. •  You have each overcome differing

obstacles, and I hope, you have learned.


So… •  So if you have learned and have enjoyed in the process when

you fill out the evaluation my name is Duane Truex •  If not….

–  my name is Mao Zedun (-;

•  Course Evaluation: the MOST important % participation and questions:…. –  Questions: #34, (Importance of the course) and #35 (overall assessment

of the Professor) –  Question #5, Prof. Prepared?, –  Question #11 Prof. Explain clearly?, –  Question #18, Prof. Know if we were following/awake/present/…alive? –  Question #28, Makes me work harder…?


Thank You !

Enjoy the next term and do keep in touch


final class wrap up - j. mack robinson college of business · 2011-10-18 · final class wrap up ....

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