A FINAL REPORT ON ONE MONTH INTERNSHIP IN SDMC TRUST, GURGAON

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SEPTEMBER 30, 2016SDMC Trust

221, Udyog vihar, Phase-I, Gurgaon

DEPARTMENT OF SOCIAL WORK

VISVA-BHARATI, SRINIKETAN

A FINAL REPORT ON ONE MONTH INTERNSHIP IN SDMC

TRUST, GURGAON

SUBMITTED BY:

Arup Bhattacharjee

MSW, Semester-III

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CONTENTS:

TOPIC PAGE NUMBER

Acknowledgement 3-4

Executive Summary 5

Introduction 6-10

Organization Overview 11-23

Learned Process & Major

Assignments

24-35

Field Exposure 36-49

Recommendation & Conclusion 50-52

Appendix 53-74

Reference 75

Bibliography 76

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ACKNOWLEDGEMENT:

The internship opportunity I had with SAR Group, Gurgaon was a great chance for learning and professional development. Therefore, I consider myself as a very lucky individual as I was provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so many wonderful people and professionals who led me though this internship period.

Bearing in mind previous I am using this opportunity to express my deepest gratitude and special thanks to the Dr. Kailashpati Jha, Chief of Operations who in spite of being extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out my project at their esteemed organization and extending during the training.

I express my deepest thanks to Ms. Amrita Nayak, Sn. Program Officer for taking part in useful decision & giving necessary advices and guidance and arranged all facilities to make life easier. I choose this moment to acknowledge her contribution gratefully.

It is my radiant sentiment to place on record my best regards, deepest sense of gratitude to Ms. Shivani Mehta, Program Officer, Dr. Vijay Joshi, Chief Medical Officer, Mr. Ashwani Kumar, H.R & ADMIN. Of Lectrix Factory H.P, Mr. Natarajan Sharma, Pharmacist of SDMC Trust, H.P and also all the other Officials and staffs for their careful and precious guidance which were extremely valuable for my study both theoretically and practically.

I also thank to my supervisor Dr. Kumkum Bhattacharya, Faculty, Dr. Sasmita Patel, Faculty, Dr. Paramita Roy, Faculty and Field Coordinator,

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Department of Social Work, Visva-Bharati for their continuous help and guidance.

I perceive as this opportunity as a big milestone in my career development. I will strive to use gained skills and knowledge in the best possible

way, and I will continue to work on their improvement, in order to attain desired career objectives. Hope to continue cooperation with all of you in the future.Sincerely,

Name: Arup Bhattacharjee

Place: Kolkata

Date: 30/10/2016

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EXECUTIVE SUMMARY:

In the very beginning, I would like to say I made this report focusing on the CSR

activities and the work done during my one month internship in Smt. Sita Devi

Malhotra Charitable Trust, Gurgaon, a family foundation and welfare initiative of SAR

Group, Gurgaon. The purpose is to know how they are working and getting benefited

from their CSR initiatives. Basically in order to complete my Internship program for

Masters in Social Work Course, I had a wonderful experience working for a period of

one month with them. First part of this report is based on the introduction which

includes topics like origin, objective, background, methodology, limitation of the

study. Basically it defines the way and background of the study to prepare the report.

The next part of the report highlights a brief about SDMC Trust and its history with

relevant organogram. In the main part of the report, I have explained about the

procedures, assignments which I have during my internship. It is important for the

avenues I got and my professional development. Then the Field Exposure which I

have given to explore the activities of different projects and different locations. I

visited Free Dispensary of Gagret, H.P and did a Rapid Need Assessment study on

Priamry health issue with SDMC group in Manesar, Haryana. This chapter is

specifically based on these two field based activities. At last I tried to recommend

some areas which I find should be recommended for Companies and trust’s

betterment. It is given which could be helpful for the proper understanding of the

report. In a brief, this report contains all the essential and possible information

related to the CSR activities and the working areas of SDMC Trust, Gurgaon and the

expected benefits from these activities for them.

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INTRODUCTION:

CSR “ANALYSES ECONOMIC, LEGAL, MORAL, SOCIAL AND PHYSICAL ASPECTS OF ENVIRONMENT”. –BARNARD 1938

Corporate Social Responsibility (CSR) is the corporal liability towards the society and

people for their welfare. An organization is irrelevant without its surrounding, it puts

lots of effect culturally as well as socially, traditionally as well as ethnically.

Simultaneously Organization also have some responsibility towards the society,

nation or beyond that for their holistic development, improvement and sustainability

so that they can reduce the effect in a positive way.

DEFINITION OF CSR:

The broadest definition of CSR should be- the relationship between global

corporations, government of the countries and/ or individual citizen. More specifically

it concerned with the corporation and the society in which it resides. The sense of

the relationship of corporation and the stakeholders are also included in it. According

to EU Commissions (2002), it is a concept in which companies integrate social and

environmental concerns in their business operations and their interaction with the

stakeholders in a voluntary basis for their benefit.

POLICY FRAMEWORK IN INDIA:

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CSR works in three bottom line basis, i.e People, Planet and Profit. In India, the CSR

motives have changed since Independence towards the holistic positive

improvement of the society on which they are responsible for. Since its beginning the

corporate sector works on need based approach aligned with the national priorities

viz national resource management, Public health, education, skill development,

women issues, water and sanitation etc. Since last 10 years the Government of India

also enhanced its focus in addressing social and developmental issues by setting a

guideline regarding expenditure on CSR activities for Central Public Sector

Enterprises issued by Department of Public Enterprises applicable from 1st April

2013. The budgetary allocation for CSR and sustainable activities for each year of

every Private sector shall be based on that guideline. According to this, the

budgetary allocation is determined by the profit after tax (PAT) of the companies in

the previous year:

PAT of CPSE in the Previous Year Range of Budgetary Allocation for CSR and Sustainability activities (as % of PAT in Previous Year)

Less than INR 100 crore 3%–5%

INR 100 crore to INR500 crore 2%–3%

INR 500 crore and above 1%–2%

Source: (GLobal CSR Summit 2013 An Agenda for Inclusive Development, 2013)

National Voluntary Guidelines on Social, Environmental and Economic

Responsibilities of Business comes under Ministry of Corporate Affairs provide a

guideline to match the benchmark of the inclusive development and imperatives of

climate change. The nine guidelines are-

1. Businesses should conduct and govern themselves with ethics, transparency

and accountability.

2. Businesses should provide goods and services that are safe and contribute to

sustainability throughout their life cycle.

3. Businesses should promote the wellbeing of all employees.

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4. Businesses should respect the interests of, and be responsive toward all

stakeholders, especially those who are disadvantaged, vulnerable and

marginalized.

5. Businesses should respect and promote human rights.

6. Business should respect, protect, and make efforts to restore the

environment.

7. Business, when engaged in public and regulatory policy, should do so in a

responsible manner.

8. Businesses should support inclusive growth and equitable development.

9. Businesses should engage with and provide value to their customers and

consumers in a responsible manner.

In Companies Bill, 2012 a framework of CSR is also given for the private and public

sector where the expenditure of 2 percent after PAT of previous year is essential (not

mandatory). The companies are meeting any one of the following shall be eligible to

come under CSR provision under clause 135. These are-

Net worth of INR 500 crores or more

Turnover of INR 1000 crores or more

Net Profit of INR 5 crores or more

Average last three financial years’ PAT will be calculated for the consideration of

CSR provision.

BACKGROUND/ ORIGIN OF THE REPORT:

The report is the partial requirement of the Internship program, which is also

mandatory and required for the partial fulfillment of Corse Curriculum of MSW from

Visva-Bharati, Sriniketan, Birbhum, W.B. The main purpose of the internship is to get

exposure in the professional world and get accustomed with the real life situation

apart from theoretical expertise.

The main purposes are-

TO get experience on different exposures and responsibilities

To face real life situations and challenges

To fulfill the requirement of course curriculum

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OBJECTIVES OF THE REPORT:

There are two ways of describing the objectivity of the report.

1. Firstly, It is required for the partial fulfillment of the course curriculum of MSW

from Visva-Bhrati, Sriniketan

2. Secondly, there are some specific objectives as well including-

a. To fulfillment the organization’s as well as Department’s requirement

b. To understand and analyze the whole processes learnt

c. To understand the limitations of this work

d. To get general review on the works which have done and the areas on

which I have to focus from next exposure

SIGNIFICANCE OF THE REPORT:

SAR Group is a developing organization in the corporate sector and rapidly goes to

their desired aims. It can be assumed that within one and half year it would be one of

the maestro in their field. As a first intern of CSR Group on behalf of Smt. Sita Devi

Malhotra Charitable Trust, this report should be beneficial and important from their

point of view. It may be also purposeful to the CSR trainees, employees,

competitors, general readers as well. It should be also helpful for the society as well.

By this report they get to know what is to be done and how is to be done. The

officials may get a clue which can be beneficial for their department. Competitors

also may be benefitted by the outcomes of the study.

METHODOLOGY OF THE REPORT:

Data Sources: I have collected the data from Primary and Secondary sources

as well as through observation. During the One month internship I got data

from several theoretical sources, through the analysis of records, interviewing

my supervisor and other officials. I have also got exposure in two of their

project areas. I have visited two of their factories, Gagret and Manesar each. I

have also interviewed several of their stakeholders or beneficiaries in between

this one month time period.

Study Area: The primary study area was basically based on the Head Office

at Gurgaon. Beside this I Got exposure to visit Health Dispensary at Shivbarri,

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Gagret, Himachal Pradesh and Manesar, Haryana where we did a Rapid

Need Assessment study for establishing a Healthcare Centre.

Target Population: The target population for the study are-

Officials

Different Stakeholders during field visit

Employees of Factories, Gagret

Villagers and Resource Person during Need Assessment study,

Manesar

LIMITATIONS OF THE STUDY:

I have faced certain during the whole internship process. These are as follows-

† The barrier of language- During the field work days it came as the most

difficult thing to face. The ethnic variation and colloquial difference of

language (Hindi) which gave trouble me a lot. It created barriers between free

communications of both; while using of interpreter enhanced some degree of

proximity.

† Limited time was a key obstacles of getting more detailed information.

† All information is not easily accessible or not permitted to disclose as per

Company policy, rules and regulations as per the disclosure of confidential

information.

† The study is purely limited on analysis base; there is no provision of any test

or Survey on any hypothesis base.

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ORGANIZATION OVERVIEW:

SAR GROUP, GURGAON:

SAR Group is a conglomeration of few companies, act as an influential promoter of

few renowned brands and engaging to deliver high quality products for home and

commercial applications. SAR Group was founded in 1988 and it works over 36

countries in the present date. Batteries, Charger, Water purifier, invertor are some of

their products and Livepure, Livefast, Liveguard, Livegreen are some of their best

brands marketing all over India and its beyond. To make life more comfortable and

efficient they work on few areas including Solar and Renewable Energy, Invertors

and Batteries, Health, Purity, Energy Storage and Home Electricals.

SMT. SITA DEVI MALHOTRA CHARITABLE TRUST:

Navodyam, an initiative of SDMC Trust basically is a family foundation of SAR

Group, Gurgaon headed by Mr. M.L.Malhotra, Founder and Chief Managing Trustee.

Navodyam is derived from the Sanskrit word “Navodayam” which implies

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regeneration of new hope and aspirations. It stands for empowering the lives of poor

and challenged in society.

Smt. Sita Devi Malhotra Charitable Trust is a social welfare initiative of SAR Group

and entrusted as non-profit, non-governmental charitable organization under Indian

Trust Act, 1882. It is also registered as a charitable Organization under 12-A and 80-

G of Income Tax Act of Government of India. The founder of the SAR group Sri. M.L.

Malhotra established this in the memory of his wife late smt. Sita Devi Malhotra. With

growing business, SAR group companies will come under CSR compliance in near

future and this kind of activity is creating a platform to comply with the CSR mandate.

The activity of this trust encompasses not only Delhi/NCR, Himachal Pradesh but

also other states like Jharkhand, West Bengal, Madhya Pradesh, Haryana, Bihar etc.

It covers Primary Health care, Skill Development, primary education, livelihood

initiatives, safe drinking water and sanitation programs. It also assists philanthropic

and charitable activities financially and technically.

HISTORY:

Sita Devi Malhotra Charitable Trust had a long presence in communities near

Gagret,Himachal Pradesh and in Delhi before it formally registered as a Trust in

December 2009. The trust started under the leadership of Mr.M.L.Malhotra,I.A.S.

who initiated major steps like establishing dispensary ,free medicine and ambulance

service in remote areas in memory of his wife late Smt. Sita Devi Malhotra.

SDMC Trust had basically based on Gagret, H.P and Delhi had a long history of its

charitable activity before it’s registration as a trust. At Shivbarri region of Ambota

village, District-Una, H.P it runs a free dispensary with general medicine, check-up,

and Ambulance services. They have also prepared for starting a Laboratory where

general tests will be done at very minimum cost. This project facilitates thousands of

people of that region basically migrants and factory labourers.

WORKING AREAS:

The working areas are-

‡ Primary Education

‡ Primary Healthcare

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‡ Skill and Employment

‡ Water and Sanitation

‡ Training and Capacity Building

MISSION & VISION:

This trust is basically working on poverty issue, destitutes, disadvantaged and

distresssed section of society by promotion and development in a holistic manner

and upliftment theorugh empowerment of people with special focus on physically

chaleged and down trodden from distinction of caste, creed, sex and religion.

SDMC ORGANIZATIONAL STRUCTURE :

The general setup of Smt. Sita Devi Malhotra Charitable Trust, Gurgaon is as

follows. Six members including Chief of Managing Trustee and Founder Mr.

M.L.Malhotra, managing trustee Mr. Paresh Pradhan, Dr. Kailashpati Jha, Chief of

operations, Dr. V.K.Joshi, Chief Medical Officer. Ms. Amrita Nayak, Sn. Program

Officer and Ms. Shivani Mehta, Program Officer are also the associate members of

this team.

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SDMC Trust Board

Managing Trustee/Head-CSR

Chief Operation Officer-CSR

Medical Officer Sr.Program Officer Program Officer

FIGURE 1: TEAM OF THE SDMC TRUST, GURGAON

TRUST PROFILE:

SL. NO.

TRUST PROFILE

1. Name of Company: SAR Group

2. Name of the Trust: Smt. Sita Devi Malhotra Charitable Trust

3. Head Office: 221, Udyog Vihar, Phase-I, Gurgaon

4. Registration Number as per

Society Registration Act:

5. General Relationship between

two:

Philanthropic and Charitable wing

6. Working Areas: Livelihood, Primary Health Services,

Primary Education, Climate Change &

Environment, Training & Capacity

Building, Water & Sanitation, Skills &

Employment

7. Present Number of Projects:

8. Present Number of Collaborative

Organizations:

‡ I Partner India

‡ Project Concern International India

‡ Don Bosco Tech Society

‡ Shoshit Seva Sangh

‡ Samaritan Help Mission

‡ Rural Health Care Foundation

‡ Friends of Tribal Society

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‡ Adharshila

‡ Nature

‡ Bapuji Seva Sadan

9. Present Number of

Beneficiaries:

10. Website: www.navodyam.in

11. Present Logo:

RELATIONSHIP OF SDMCT WITH SAR GROUP:

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SAR Group

LivpureSAR Group Entities

Livpure Foundation

Navodyam

SDMC Trust

List of Entities

SL. NO.

CSR INITIATIVE NAME OF ENTITIES

1.

NAVODYAM SDMC Trust

Doo Innovation Pvt. Ltd.

2. Fly Mobiles Pvt. Ltd.

3. Livguard Batteries Pvt. Ltd.

4. Lectrix Motors Pvt. Ltd.

5. LETS Engineering and Technology Services Pvt. Ltd.

6. Livgreen Cleantech Pvt. Ltd.

7. Livguard Energy Technologies Pvt. Ltd.

8. Livguard Mobile Accessiories Pvt. Ltd.

9. Livpure Pvt. Ltd.

10. MLM Water Purifiers Pvt. Ltd.

11. Navitas Developers Pvt. Ltd.

12. Navitas Green Power Pvt. Ltd.

13. Navitas Green Power (Fuel Management) Pvt.

Ltd.

14. Ncubate India Services Pvt. Ltd.

15. Ncubate Logistics & Warehousing Pvt. Lytd.

16. Northstar Solar Power Pvt. Ltd.

17. NOQ Services.Com Power Pvt. Ltd.

18. Radiant power System Pvt. Ltd.

19. Sukhmanjot Builders & Developers Pvt. Ltd.

20. Wattmart Power Stotres Pvt. Ltd.

21. World One Solutions Pvt. Ltd

22. Wynncom Digital Devices Pvt. Ltd.

23. Northstar Solar Power (South) Pvt. Ltd.

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24. Lakshya Internet Pvt. Ltd

WORKING AREAS:

SDMC Trust are working sonce 2009. Today they are dealying with more than twelve

projects on which the majorities are funding project in collaboration with other NGOs.

They are also implementing successfully in some the projects. The Free Dispensary

of gagret is one of them. Basically they are working in Five different sectors including

Primary Education, Primary Healthcare, Skill Development and Employment, Water

& Sanitation and Training & Capacity Building.

NUMBER OF PROJECTS AND ITS BENEFICIARIES:

Thematic Area Name of the Projects Number of Benefiaciries

Primary Education Ekal Learning Centers 3600 children

Adharshila School 235 children

Education for Slum

Children

50 children

Soshit Samadhan Kendra 18 meritorious students

Primary Healthcare SDMC Dispensary for

Rural People

17000 people

Rural Healthcare

Foundation Centers

175000 patients

Skills and Employment

(Pilot Project)

Electrical, Retail &

Marketing Courses

60 youth beneficiaries

Garment Manufacturing

Course

30 Young Children

Industrial Tailoring

Course

20 marginalised women

Solar Power Technical

Training

70 youth beneficiaries

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PRIMARY HEALTH

CARE

PRIMARY EDUCATIO

N

SKILL DEVELOP

MENT

SANITATION AND

ENVIRONMENT

Water and Sanitation Mobile Water Testing

Laboratory

500 samples of drinking

water tested

Zero Waste Campus

Project

250 school children

Training and Capacity Building

Organizational Capacity

Building

Teacher’s Training 90 teacherrs

Improving IT System and

MIS

PRIMARY EDUCATION:

They facilitates more than 3600 children of 6-14 years through the promotion in

Primary education. They select talented students for promotion in secondary level.

Primary education implies the rudimentary stage of education to create a general awareness, knowledge among pupil, promote their development and generate opportunities to build a better future.

A. EKAL LEARNING CENTRE- SDMC Trust supports 90 Ekal Centre of

Jharkhand. More than 3000 children are benefited of 6-14 years age

group through this initiative. It is an initiative of FTS ( Friends of Tribal

Society). They run a project named Ekal Abhiyan which promotes

minimum level learninng to children in remote and inaccessible

geographic areas. About 35 percent chlildren where mainstreamed

through this initiative.

B. ADHARSHILA SCHOOL, M.P- Adharshila school at Agraa village of

Sheopur District, M.P facilitates 240 students in both primary and upper

level education. The objective is to empower them through quality

education and help them to come out from the vicious cycle of poverty.

The beneficiaries are mostly from disadvantaged section(Sc, ST) of

society living in and around of Kuno National Park. They are mostly the

first generation learners from their family. The school is completely

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government recognized and facilitates them with some more aditional

exposure on behalf of this initiative.

C. SLUMS OF RAGHUBIR NAGAR, NEW DELHI- The trust supports

the children in terms of education of the slums of raghubir Nagar. They

are mostly drop out or never been to school. SDMCT collaborates with

National Association Targeting Upliftment and Rehabiliattion

(NATURE). It is a remedial coaching centre where complementary

education is provided with necessary councelling for mainstreaming the

students and re-admit them in schools. Beside the education other

activities including music, art, craft, physical education are also taught.

D. SOSHIT SAMADHAN KENDRA, BIHAR: It is a free english medium

residential school for the poorest section of society in Patna, Bihar.

Here SDMCT intervens through the identification of few students and

facilitate them in attaining their secondary education. They also helped

through avail technical training after finishing their school education.

PRIMARY HEALTH CARE SERVICES:

SDMC Trust directly facilitates 17000 people through their own initiatives at Gagret,

H.P and another 1.75 lakh peole through the collaboration of working with other

NGOs.

a) COMMUNITY HEALTH SERVICES IN GAGRET-HIMACHAL PRADESH:

A free despensary is running by SDMC Trust from last Six years at Shivbarri,

Gagret, Himachal Pradesh. Doctoral Check-up and medicine are given in

almost free of cost to the patients. They have delivered services more than 25

people per day. Once in a week they have also organized free medical

Chech-up camp in nearyby villages to facilitate people. Ambulance service is

also available during the official timing of the dispensary. More than 17000

people were benefited in the year 2015-16 by this initiative.

b) BASIC HEALTH CARE SERVICES TO THE RURAL PEOPLE-West

Bengal: Affordable health care services are given in coloaboration with Rural

Health Care Foundation in west Bengal. More than 1 lakh 75 thousand people

were benefitted through this initiative. The trust is supporting RHCF in

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capacity building, availing skilled professionals and delivering quality

equipment through the skilled professionals and modern scientific treatment

applications. They are delivering facilities regarding qualified doctors,

Specialists in eye-care, dentists, general facilities and Homeopathic treatment

etc.

SKILL DEVELOPMENT:

The trust facilitates youths by upgradatoin of their skills and techniques and arrange

for placements in related trades for their job insurance.

a. ELECTRICAL, RETAIL AND MARKETING COURSES FOR YOUTH-

NAJAFGARH, NEW DELHI: The trust facilitates two batch of thirty

promising youths each by the training in electrical courses in Najafgarh, New

Delhi in collaboration with DBTech. It is a project of self-sustainance throgh

their self-employment and industrial employment. This type of workers have

emense requirement in society interms of household work as weel as

industries as well. They can secure life through this kind of training.

b. GARMENT MANUFACTURING PROGRAMME FOR GIRLS-

SEEMAPURI, DELHI: Thirty young women are facilitated through this

initiative. It is done in collaboration with Project Concern International,

India(PCI India). It is a six month course which projected in urban slums of

Delhi to facilitate the vulnarable section of the vulnarable society.

c. INDUSTRIAL TRAINNING COURSE FOR MUSLIM WOMEN-

HOWRAH, WEST BENGAL: They supports skill development program on

Industrial training to the Muslim women of Tikiapara slum area, Howrah in

collaboration with Samaritan Help Mission (SHM). There is a great

requirement of this type of skilled labouers in Kolkata and surrounding areas.

The main objective of this program is to generate income level of Muslim

Women and make them independent. This course is based on the National

Skill Development Course Curriculum whilc will help to make them highly paid

workers.

d. SKILLING YOUTHS IN SOLAR TECHNOLOGY-JAIPUR, RAJASTHAN:

SDMC Trust supports market alligned skill training program in collaboration

with Vatsalya and I-Partner in Iaipr Rajasthan. They facilitates 70 promising

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youths and their familities by their skill enhancemnet and developing

livelihood oppurtunities in the solar power agencies.

SAFE DRINKING WATER:

It is an initiative of Livepure Foundation to promote health and hygiene in the Delhi/

NCR regions. Water is one of the major neccessities of life. Everyday 2.5-3 liter

minimum requirement of drinking water is needed to maintain all necessary

metabolic functions. But now a days it is difficult to get safe drinking water to

maintain “swastha bhrat”, healthy India because of high density of unwanted

minerals and unhygienic substances. This mission facilitates the peole by testing

their daily used water in a purely scientic way to get them know about their water

quality. They also promote awareness and manage drinking water through this

initiative. They faciliates more than 500 families of a number of surrounding villages

of Delhi/ NCR on safe storage and handling of drinking water.

a. MOBILE WATER TESTING LABORATORY: An implimentation of

delivering safe drinking water and its promotion is done through this initiative.

It is a moblie water testing laboratoty with greatly facilitated with all modern

euipmnets and techniques to conduct biochemical analysis of water. The

mobile lab has collected and tested 500 drinking water samples in seven

districts of Haryana and one of Delhi till March, 2016.

ZERO WASTE CAMPUS PROGRAMME:

It is an initiative of sustainable support to the protection and safeguard the

environment through the maintainance of ecological balance and its conseervation.

The Zero Waste Campus Program, an initiative of SDMC Trust desigend to aware

school children to pretect the environemnt through maintainging a wasteless

Campus premises. The students of Government Senior Secondary School of Mawa

Kaholhan, Una, H.P got several training sessions for developing awareness and

promotion of waste free campus. Thw whole initiative is implemented through a

Technical NGO Partner named Waste Warriors of Dharmshala. The trust also

facilitated the school to install a recyclable and non-recyclable waste segregation

unit and a composting unit for its maintainance.

TRAINING AND CAPACITY BUILDING:

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Training is a way to make susceptibility and enhance capacity to make more eligible

for the upcoming oppurtunities. SDMC Trust collaborates with local partner to

enhance their capacity, resource mobilzation and building infrastructure to get ability

to aid the unrecognized population. Katha, Toolbox, Extrapolix Tecnologies are

some of the NGO partners working with the trust to enhance capacity of the nation.

a. CAPACITY BUILDING OF RHCF, W.B: Rural Health Care Foundation

establiches health care centers in cluster level for primary health care

appliance. SDMC Trust supported RHCF and strengthening the organization

indirectly by puuting an engagement with Toolbox, a technical consultant.

They help to the RHCF to prepare HR manual, preparation and planniing of

organizational processes and policies etc.

b. TRAINING TO EKAL TEACHERS, JHARKHAND: Innovation is the key to

make inovative. The trust is in collaboration with Katha, a national level NGO

to bring quality in education, inovate technical methods, enhance the learning

achievemnets of the students. This project facilitates ninty Ekal teachers.

They get creative training to retain students in classrom, reduces the

percentage of Dropouts and engaging them to get minimum level of learning.

It helps to bring a sustanable future of the childreen

c. IMPROVING IT SYSTEM AND MIS OF RHCF, WEST BENGAL: Trusted

engaged Extraplox Technologies Private Limited to give complete IT solutions

and monitoring the Information System by establishing Centralizedd data

Management System. It hepls the organization to function in an easy and

professional manner.

FINANCE:

The financial details of Smt. Sita Devi Malhotra Charitable Trust through an

exposure of Provisional Balance Sheet Description as per 31.03.2016

Funds &

Liabilities

Detail Amount Assets Details Amount

Corpus Fund

5,82,39,502.

00

5,82,39,502.

00

Fixed

Assets

17,53,948.2

1

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Opening Balance Investme

nt in

Capital

Assets

59,04,05,49

2.59Addition

Current Liabilities & Provisions Sundry Creditors

12,49,093.0

0

Current Assets and Loan & Advance

Income & Expendature Account

Opening Balance 51,56,04,39

5.00

54,13,58,50

6.07

Cash &

Bank

Balances

Cash in

Hand26,374.00

89,87,660.2

7

Excess of Income over Expendature

2,57,54,111.

02

Balance

with

Bamks

16,36,955

.27

Loan &

Advance

Advance

to

Customer

Interest

Accrued

on Bonds

9,49,475.

00

14,02,520

.00

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TDS

Recovera

ble

45,61,081

.00

Other

Advances

1,11,255.

00

Total 60,08,47,10

1.07

Total 60,08,47,10

1.07

LEARNED PROCESSES & MAJOR ASSIGNMENTS:

DATABASE RESEARCH:

Authenticated information is called data and a large pool of data is called database.

Organizations have to maintain a large amount of internal and external data. Data

makes our decisions which often lead to mobilzation of resources and strategic

oppurtunities. In CSR, database management and related research are the most

important and beneficial to get access of of desired sources. During my internship I

have done a short database research on some given areas. It is dependent on the

companies requirement that which kind of data they want to and its probable fuction.

It was clearly told to find out list of organizations in India who are working on Water &

Sanitation. Here the important thing is to find out the names, relevant contacts and

implemneting areas. It is beneficial for the company in such sence that the names

and other details may help to list out the probable Implementing agencies and

related pre-studies. Before planning a project and Implementing areas, it is also

important to know the agencies which are working in that region, their impacts on

those areas and the need of people. I have given three assignmnets regarding

26 | P a g e

water, water and sanitation and skill development on which basis I had completed

my work and submit reports.

TOOLS USED: Basically MS Office was used to keep records of the gathered data.

DUE-DILIGENCE:

In business Due-diligence is a comprehensive appraisal to establish its assets and

liabilities and evaluate its commercial potential. It is a process. It starts with

reviewing the documents avaliable, gathered data is the primary objective about the

applying agency then its analysis and coclude with major findings. Independent

verification will be based on that findings to get the most eligible competitors. The

whole process is done by reviewing the research documents, available notes and

reports. There are the two categories of due-diligence maintained while selecting

Implementing Agencies for certain projects in CSR department of SAR Group.

1. Projects that are conceptualized or planned by the SDMCT or Livepure

Foundation and implemented through other agencies.

2. Projects that are conceptualised and planned by the Implementing Agencies.

The stage one which is a Non-negotiable System have to fulfill a certain minimum

requirements which proceeds to the next stage for evaluation . The Stage One is

further divided into two categories-a. basic eligigibility requirement and b. basic

eligibility document. Each one is further divided into Datailed to be provided by the

Implementing Agency and Task of Assessor.

The stage two, where there is a provission for scoring on the basis of certain

parameters. It is the stage on the basis of which final provisional list of Implementing

agencies will be prepared. The final selction is purely based on financial

assessment.

During the One month exposure, trainee have got the oppurtunities to deal with the

due-diligence process and obtained few case studies in it. Trainee did provisional

due-diligence of Concept’s Society and Partner India as a part of practical

assignments from the existind files. After the examination he also prepared the

needed documents for further review of the organizational mentor. He also obtained

27 | P a g e

a complete processed Due-diligence of Project Concer International India (PCI) as a

general Case Study.

BASIC INFORMATION ABOUT THE CASE:

Organizational Profile:

Implementing Agency:

Project Concern International (PCI)

Type: Non Profit Organization

Registration: Under Societies Registration Act XXI of 1860 and FCRA

1976

Category: International

Head Quarter: San Diego, California

Country Representative:

Dr. Shubhra Phillips

Mission: To empower people in terms of health, provide food for

sustenance and overcome hardship

Vision: To empowerment of the poorest of the poor section of the

society and their sustainable livelihood

Applied for: “Skill Building for Girls in Garment Manufacturing leading to

Livelihood”

Attached Files:

STAGE-1

SL. No.

DOCUMENTS CATEGORY

1 Registration Certificate Enclosed

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2 Self-Declaration that is not blacklisted Enclosed

3 80 G (VI) Certificate Enclosed

4 12A Registration Enclosed

5 PAN No-IT Act 1961 Enclosed

6 TAN No- IT Act 1961 Enclosed

7 FCRA Registration Certificate Enclosed

8 EPF Registration Certificate Enclosed

9 Organization Organogram Enclosed

10 Annual ITR for Last 3 FYs Enclosed

11 Balance Sheet for Last 3 FYs Enclosed

11 Internal Audit Report for Last 3 FYs Enclosed

12 Annual Report for Last 3 FYs Enclosed

13 HR Manual Enclosed

14 Bank Sheet for Last 3 FYs Enclosed

STAGE-2

SL. NO.

DOCUMENTS CATEGORY

16 CV of Country Representative Enclosed

17 List of OCI India Society Members with brief

Introduction

Enclosed

18 Detailed Payroll of Employees (indicating

number of female and male employees)

Enclosed

19 Copy of Agreements with any other NGO/,

Govt./ Corporate

Enclosed

20 Contingency Plan to continue project in case

of delay in release of Sanctioned funds to

Donors

Detail Mentioned in

Proposal

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21 Monitoring and Evaluation plan Detail Mentioned in

Proposal

22 Risk Mitigation Plan if any Detail Mentioned in

Proposal

23 Work Plan showing man-days and time

schedule

Detail Mentioned in

Proposal

24 Self-declaration (showing leaders involvement

full time/ part time)

Enclosed

REMARKS:

Fibal Marks got: Out of: Percentage:

65 90 72.22

GRANT MANAGEMENT:

Grand management is a process by which all administrative tasks including money

allocation, reporting, program implementation all are done in a systematised, rational

way to meet general acceptable standards and also the requirements of the funding

source. It may be described as an applicant ask for grants to the funder and may

become granter. The grant in terms of money, asset and other necessary materials

is given either by law or without law. If the grant donation is meet the requirement of

Government standards then the tranaction is legal otherwise it would be an offence

Generally there are certain characheristics of Grant Management System. Those are

as follows-

1. There is a specific duration or time period of grants

2. Certain terms and Conditions

3. Requirement of reports-general, financial

4. Request for changes of the amount

5. Accounting for grant revenue and expenditure

30 | P a g e

6. Final report submission

7. Close out the grant

8. Ethical Issues and Follow-up

During the one month exposure, the trainee has got some knowledge on grant

management and its cycle. Basicaly four types of granting are applicable in this

case-

Firstly, Project or Program Grant is case specific and time bound.

Secondly, Strat-up grants is the rudimentary grant allocation for starting a new

project.

Thirdly, Technical assistance that leads with organizational development and

infrastructural needs.

And lastly, the planning grants that supports the planning stages of future project, eg,

grant for Pilot Study, Need Assessment.

Objective: To provide a framework procedure of management procedure for grants

Scope: All grants awarded to the IA will be managed

First of all it have to decide how much grant the company will go to allocate on some

projects. The budgetary allocation is decided on the Profit after Tax (PAT) of the

company of the previous year.

PAT of CPSE in the Previous Year Range of Budgetary Allocation for CSR and Sustainability activities (as % of PAT in Previous Year)

Less than INR 100 crore 3%–5%

INR 100 crore to INR500 crore 2%–3%

INR 500 crore and above 1%–2%

Source: (GLobal CSR Summit 2013 An Agenda for Inclusive Development, 2013)

ALLOCATION OF FUNDS:

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Rs. 5.5 Crore grant is available for the CSR initiative on behalf of Smt. Sita Devi

Malhotra Charitable Trust, a welfare initiative of SAR Group of Companies.

THE GRANT CYCLE:

The grant cycle involves the following stages-

Conceptualization

Solicitation and Eligibility

Selection

Award

Grant Approval

Implementation & Monitoring

Close Out

CONCEPTUALIZATION:

Initially CSR team has decided programmatic objectives that need to be achieved

through the particular corpus of money. The purpose of each grant must be met with

the specific needs as

mentioned in point no.

31 & 32 of Stage IIB of

Project Proposal

Evaluation of Due-

diligence Process.

SOLICITATION:

SDMC Trust will publish

a request for

Applications in order to

satisfy the requirements

for public notice, as well

as to provide a

mechanism for

advertising competitive

assistance programs.

After coming replies

32 | P a g e

Conceptualization

Solicitation & Eligibility

Selection

AwardGrant Approval

Implementation &

Monitoring

Close Out

some relevant options are to be explored and prepared a short Documentation on

the probable alternatives. Thereafter it will be presented to the higher authority. If

some of the few is selected then the authority seeks more detailed information from

the organizations including Registration Certificate, Organogram, Payroll, and other

necessary documents required for Due-diligence Process.

SELECTION:

Stage-I: The basic eligible documents of the statutory requirements are Registration

Certificate, MOA, AOA, PAN Card, TAN, FCRA Registration Certificate, Service Tax

Registration Certificate, EPF Registration, Central Excise Registration, ITR for last 3

Years. In Accounts and Finance Balance Sheet, Profit and Lost Statement, Annual

Report, Bank Reports and Statement, Annual Report for last 3 Years each and IA

report for last quarters are also needed. Minutes and Board Resolution in

Governance and HR manual, Organogram in HR manual and Staffing are also

required for pass the Stage-I of Non-negotiable System Requirements.

Stage-II: If the organizations pass the stage-I then they will eligible for stage-II which

is the final procedure of Due-diligence Process. There is a scoring process based on

their submitted documents and that is the ultimate step for the NGO selection

Procedure. Stage IIA comprises with NGO evaluation where CV, Certificates of the

Head of the Organizations, List of Promoters, Payrolls to achieve at least 10%

requirements of female workers and Number of Persons on their own rolls, Proof of

Recognition by any of the authorized bodies like Credibility Alliance, TISS-CSR,

Trust Deed for the declaration that not more than two person of the managing

Committee can’t from the same family and one of them must be the CO-signatory of

the bank account. Association Certificates of Level of Partner organizations, range of

partner organizations and their coverage. Audited accounts, Proof of awards, Work

Completion Certificate, Proof of Recognition of Media Coverage, Association with

different level stakeholders are important.

In the next step of Project Proposal Evaluation, several parameters like level of

innovative planning, quality of research, methodology used, based on scientific

expertise, proposed outcomes, managerial expertise, Reference on how it will

benefit on partner’s exposure, safety measures are needed. It also need to maintain

a robust range of resource organization, provision for further amendment as per

33 | P a g e

SDMC’s requirement. The time spending by the leaders, Core team and other

members are also measurable incentive where the focus is given. There are Score

conditions for each of the requirements and the organization getting highest score

provisionally eligible for getting the grant. There are also parameters like need

assessment, amount required, level of innovation, suitability, marketing measures

etc and the ultimate decision will take by the authority.

AWARD:

It deals with the negotiation of terms of the grant award. Once the financial review is

completed the final grant program and budgetary allocation will be negotiated.

Sometimes the final selection is based on the negotiable award and its duration from

few provisionally selected organizations. Detailed program planning with expenditure

delicate will be submitted to the SDMC Trust for approval including the supportive

documents Survey, Need assessment study, or Pilot Study may be conducted in this

stage.

GRANT APPROVAL:

After conducting the Survey or Pilot Study, the gathered data will be analyzed, if the

result is positive then the Final grant approval is made. Grand award will contain the

following elements:

† Grant Letter-describing the overall purpose, objectives, goals with specifically

mentioned exact amount awarded, the period of the grant and certain terms

with conditions if it violates.

† Program description including usable indicators

Additionally, Schedule, Grant Budget, Mandatory Standards Additional provisions

are also included.

PROGRESS REPORTING:

The grantee shall monitor the performance under the grant and ensure that time

schedules are being met. Projected work completion in a limited duration of time is

important is achieve the specific objectives and goals. The grantee must submit

quarterly and half yearly reports to the donors (SDMC Trust) time to time with

explaining what the program is made and its details. There is a provision of detailed

report which is submitted after certain point of time or during the completion of a

34 | P a g e

grant cycle. An annual report on activities and results is also a requirement and is

made available by the end of each of the yearly twelve months period.

IMPLEMENTATION & MONITORING:

Implementation is one of the most important thing in the grant cycle and is achieved

through a specific methodology and implementation schedule. At the beginning of

each grant award, training and technical assistance will be available. Monitoring is

done through reviewing audit reports, evaluation of the sending reports etc. A

monitoring plan will be drawn up for each grants cycle. The purpose is to measure

and evaluate the grantee’s progress and assist as per requirement to fulfill the

funder’s requirement. Site visits is carried out to monitor the implementation

progress.

CLOSE OUT:

All grants will be close out after a certain point of time. It is dependent on the

progression, the impact of the covered area. Sometimes the grant period can be

extended as well and sometime it reduces. It is ensured before the close out that all

the requirements, grant activities, audit reports are completed and in accordance

with the agreement.

During the One month Internship trainee have got the orientation of how it is made in

general. He also covered Grant Management Procedure Manual of United Nations

Agency for International Development for developing a theoretical framework. He got

35 | P a g e

call for concept

Note

Evaluate the

concept Note

Present it to Dept.

All for complete Proposal

Evaluate in One Pager

Board Gives

Approval

Call for Document

Due Delligence Process/

Evaluation

Need 50% above

Scorinng

Sign. in MOU

Make Field Visit

Quanity Report

Team Collate all NGO QPR

Present it to

Board

knowledge about the invitation procedure for partnership as well for better

knowledge development on Solicitation. A diagrammatic representation is attached

with it.

MEMORANDUM OF UNDERSTANDING (MOU):

It is a formal agreement between two or more parties on mutually agreed basis for a

common project or goal or purpose. It is not legal term but a seriousness and mutual

respect, stronger than gentlemen’s agreement. The details of MOU are given below

in a tabular form.

SL. NO.

Topics Covered

1. Date:

2. About two Understanding Organizations

Purpose with objectives of the Project

3. Common Objectives for the project:

4. Sectioned Funds:

5. Deliverables of the Project:

(Proper Planning of the project)

Procedure of reporting

Procedure of Binding for certain period with terms and conditions

About records

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Transparent Financial Issues

Showing through Sign boards etc

Separate Bank Accounts

Declaration of monitoring and evaluation

Refund Unspent funds

Asset Lists maintain

Terms Tenures And Termination:

Time zone

Provision for change if necessary

6. Dispute Resolution:

Effective Communication

Provision for Arbitrary parties if necessary- Arbitration and Consolidation Act,

1996

Authorized Signature of both the Parties:

Witness Signature:

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FIELD VISIT & EXPOSURE:

FIELD VISIT OF GAGRET, HIMACHAL PRADESH:

This trust has been engaged with various developmental projects by their own and

through other organizations as well in almost all over India. The initiative of the free

dispensary of Shivbarri, Una, Himachal Pradesh is one of them.

Shivbarri is a small part of Ambota village comes under Ambota Gram Panchayat,

Block- Gagret, District-Una, Himachal Pradesh is a rural area most of its residents

are migrants, and factory labourers come from various parts of India. They are

mostly poor people and affected with ill health and hygiene. The villages surrounded

the factory location are also suffered with poverty and ill health. Banikaiti (1.5km.),

Mobarakpur (5km.), Shivbarri, Gagret (2km.), Ambota (1km.), Saghnai, Deoli, Ganari

are the nearby villages around the campus.

FREE DISPENSARY-INITIATIVE OF SDMC TRUST

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As part of their philanthropic activity they established a Free Dispensary at Shivbarri

and organized 3 to 4 health camps every month in surrounding areas. At present

there are 3 permanent staffs and one part time worker engaged at the dispensary.

FACILITIES AND SERVICES:

The Building of SDMC Trust, Shivbarri is taken in contractual basis in at about

10,000 per month.

A. AMBULANCE SERVICE:

There is also an Ambulance available for the dispensary. It is basically owned and

used by Latrix Factory but time to time it is used by the medical purpose of the

dispensary as well. There are no permanent driver of it. It is regulated as per

availability of drivers inside the factory.

B. OPD:

The OPD provides free general medicines to the patience. Basically the patients are

coming from nearby villages, factories, brick kiln etc. Sometimes the road side

people, travellers, tourists, drivers, pilgrims are also coming in emergency. Regularly

the OPD is available from 9 am to 5 pm. It is opened in all six days of a week except

Sunday.

C. HEALTH CAMPS:

They also organize camps each in a week and 4 in a month is surrounding areas/

villages. It is said that first three are fixed.

1st Wednesday Nehri Camp-17km. from the Dispensary

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Dr. V.K. Joshi

Mr. Natarajan Sharma

Mr. Kulwant Singh

2nd Wednesday Panjoa Camp-13 km. from the Dispensary

3rd Thursday Amboa Camp-9km. from the Dispensary

Beside this there are several camps which are not fixed and operated as per request

or current situation. These are-

• Lohara Camp

• Thathal Camp

• Nakroh Camp

These are also called as Mobile Camp.

Procedure:

The procedure of organizing a camp is-zPrimarily one area is selected or get idea as

per special request of the resource persons or lay man of nearby areas.

‡ Then it is analysed by some source or pilot study or visit and examined the

need assessment.

‡ It is confirmed by the authority and prepared for that camp.

‡ People send to meet the village resource person and get their conformation

through discussion.

‡ After getting assurance villagers’ are also asked for programme promotion

‡ Trust’s representative also do the awareness, campaigning among the

villagers.

‡ Camp run on scheduled date

But there is a separate procedure of the organizational preparation as well. It starts

after getting conformation from the village authority.

† At first a primary planning is being set up

40 | P a g e

† Then before the scheduled date the other works are doing, including

equipment preparation and loading, Medicinal preparation such as cutting the strips,

numbering of the boxes carried to the camp, numbering, documenting etc.

† A representative goes to the village and promote the campaigning

† The camp started at about 11.00am after the medicines and other equipment

reach at the camp

† It is continued until 2pm.

† After that all the remaining medicines and other equipment need to come to

the store house at the dispensary

† There after counting, numbering, documenting and started preparation for the

next camp.

DISPENSARY OPERATION

There is a permanent doctor available for all the time under scheduled hours. A

permanent registered Pharmacist is also available in full time basis. He is also well

skilled and suggest general medicines as well in emergency, especially during rush

hours. The people come from factory (Luminous) is treated in absolutely free of Cost.

The other patients have to pay Rs.5 for the Check-up. Medicines are free of cost for

all the patients. There is also a provision of a scientific well equipped laboratory will

start within few days. All the preliminary tests will be done in very minimum of cost

relative to the market price. The previous cost list is attached beside. It will change

as per present market basis but remain atleast 50% cheaper from the market rate.

OPINION OF STAKEHOLDERS:

The biggest stakeholders are the villagers. According to their opinion it is no doubt a

good initiative and they are really benefited with this scheme or project. But they

have some more requirements and expectations including a Dentist, provision of

several general tests as well including Blood Test, ECG, Sugar test like that.

The next major stakeholders are the labourers of the nearby factory. The factory

labourers of Luminious really benefited with this initiative, they are one of the

benefactor of this activity. But the factory people of Latrix-SAR Group are not at all

41 | P a g e

engaged with this activity because of distance. They need to get a permanent

regular doctor within the factory and somehow need to associate with this project.

NEED OF THIS PROJECT:

There is no doubt about the need of this project. In Shivbarri, Ambota village and

surrounding areas, it shows a good impact towards the rural health. It is basically

focused on general treatment and check up with providing general medicines.

Referral system is also there where doctor referred the patients in emergency

conditions to the Government hospital with proper reference. There is also a

provision for Ambulance which facilitates the camp side, the area, and factory with

great impact. Within some days a laboratory will also start that will help to the

patients more efficiently. It is said that the price of the testing will be almost half of

the market price. No doubt the whole initiative is greatly planned and serving a great

service to the Ambota and surrounding village people and Pilgrims. It was reported

that there are two speciality government hospitals but very far from that village. One

of them is about 35km far from that village, at Una and the other one is at Hosiarpur,

40km from Ambota. The rural grass root facility are not adequate and badly

facilitated. In such condition the free dispensary of Ambota is the only option where

villagers can get quality medicine and facilities.

INTERN’S VIEW & OPINION:

1. TIMING OF THE CAMP: It is need to slightly expand the timing of Camp.

Mostly it is done in between 11.00 am to 2.00pm. If we analyse the data sheet

and attendance of male and female patients, it is clearly observed that a huge

difference between the ratio of male and female (available at page 11). Male

patients are much more than female. Is it implies the females are less affected

with disease? I do not think so, rather that is the timing of their pick hour at

household, so many of them are not able to come at that rush time. Though I

think it is important to serve the most vulnerable section of the society. So, if

the timing will slightly change and expand atleast upto 3.30pm it will better to

access more patients especially women and more betterly meet with the

objectives of such initiative.

42 | P a g e

2. INCREASE NUMBER OF STAFFS AND

OFFICIALS: It is severely felt the lack of

staffs especially during camp days. In

between that time there is no trained

professional who can give medicines.

There are only attendant who used to give

all the responsibilities of the dispensary.

In Camp also it needs to hire other

unskilled workers to manage the process. So, Trainee suggests to incorporate

few workers in immediate basis including an additional pharmacist and a

female staff. Female staff’s incorporation may be more beneficial for the lady

patients and this will increase their familiarity with this initiative as well.

3. It is observed and come through the discussions with the villagers that there is

also a need for an Eye specialist. So, One Eye Specialist especially during the

camp is more benefited and can lead to more success of this novel work.

4. INFRASTRUCTURE: the existing infrastructure

is not well justified. The condition of the building

is quite poor, a lot of trouble facing during

summer and rainy season due to dusts and

snakes respectively.

WOVEN JUST BESIDE THE REFRIGERATOR AND ALONG WITH MEDICINES BECAUSE OF LACK OF SPACE

So it is suggested to provide a glass door for maintaining hygiene and two

partitions atleast between the front room to maintain the environment of the

dispensary. There is also a need of sink as well in the dispensary.

5. AMBULANCE: It is the vehicle which is used during

the camp and the only option for in case of any

requirement or emergency. It is out dated and no

essential modern facilities available in it according to

the staffs. So, it is also suggested to provide a new

well equipped Ambulance to protect the security

43 | P a g e

measures of the labourers and also it will help in campaigning during Camp

days. It will also help to carrying the samples for testing in laboratory and in

campaigning during Camp days.

6. TOILET: The adjacent toilet of the

dispensary is not clean and in broken condition.

Due to its lack of water facilities it is closed all the

time. Though a good conditioned hygiene toilet in

a dispensary is essential. So, Trainee also

suggested to do some sort of modifications and

maintenance so that it can open during official

working hours. It will facilitate the patients in a

better way.

6. INTEGRATING THE TRUST WITH LATRIX: Because of distance the

factory, workers are not at all beneficiated by the trust’s activity. It is somehow

need to integrate so that along with villagers the poor labourers are also get

their basic facility. If Doctor spend some time at the factory or arrange a

separate full time doctor it will helpful for them. Several other HR policies and

facilities need to be checked time to time.

7. SUPERVISION: The role of supervision is essential at any level. It not only

gives better opportunity to promote, to learn but also it will beneficial for the

whole project as well. So, supervision in regular basis, more detailed

documentation, regulation and maintaining of essential papers are more

effective for this project and can lead it towards a better achievement.

8. SUSTAINABILITY: There are three fixed camps and a mobile camp at

present at surrounding areas. There are few areas were camps reside from

several of months. Trainee suggested to revised the schedule and arrange it

more scientifically by giving some more effort and reasonability. Authority may

plan with sustainability measures keeping in mind and use it as an important

parameter. Some suggested Indicators-

Scientific distribution of medicine

44 | P a g e

Focus on healthy habit, hygiene promotion during the camps through

using IEC materials

Awareness generation and suggestion

Short primary Counselling session along with medication

Maximum 2 or 3 follow ups for Village Camp

Close the camp after some period of time and go for a new one, it will

help to cover more areas and come again as per request basis or in

special condition

9. SOCIAL MESSAGE & FAMILY PLANNING: It is felt that during the camp

and at dispensary as well more focus is needed towards the family planning

process and delivering social message initiative. Family planning includes

contraceptive medicines, its promotion and general awareness. Social

message which can promote our mind set and ideas. The use IEC materials

of these issues will surely beneficial and effective towards the health

promotion and awareness generation. It may also use as important source of

brand promotion as well.

OTHER IMPORTANT AREAS:

• Focus on Campaigning

• Scientific Planning in medicine distribution

• Planning to incorporate volunteers, social workers, and community people

with the camp

• More allocation of funding and better utilization with proper regulation

• Go for self-sustenance

MAKE THEIR KNOWLEDGE:

It is observed that there are a lack of Banners, flexes,

posters around the region. It is need to encompass more

number of people for their better knowing. It will also help

for brand promotion through increasing dividers at roadside;

using more flexes, banners etc. More focus on the word

45 | P a g e

‘Free Dispensary’ may promote the initiative as well. All the banners need to make

by using Radium technology so that it will in sight during nights as well.

This type of initiatives may be helpful for the brand promotion and better knowing of people

NEED SPECIAL FOCUS:

Lack of Skilled personnel during the Camp where everyone is busy at camp site. The

attendant then regulate the whole dispensary and suggest medicines to the patients

which is illegal, dangerous and may harmful for the patients as well.

GENERAL DATA OF PANJOA CAMP ATTENDED ON 14/09/2016:

Number of Total Patients: 72

Number of Male Patients: 43 (59.72%)

Number of Female Patients: 23 (31.94%)

Number of Children Patients: 6 (8.33%)

DATA OF DISPENSARY ON 14/09/2016:

New Patients at Dispensary: 26

Old Patients at Dispensary: 9

Total patients at Dispensary :35

(Treated by the attendant)

Total Patients on14/09/2016:

107

NUMBER OF PATIENTS FROM 1/01/16 TO 14/09/16-

Old Patients: 2327

New Patients: 7121

Camp Patients: 2434

Total Patients: 11882

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59.72

31.94

8.33

GENDER RATIO

MALE PATIENTS FEMALE PATIENTSCHILDREN

FIELD VISIT OF MANESAR, HARYANA:

RAPID NEED ASSESSMENT ON PRIMARY HEALTH FACILITIES AT IMT MANESAR, HARYANA:

GENERAL OVERVIEW:

Manesar is the first growing industrial town beside Gurgaon and a part of National

Capital Region (NCR) of Delhi. It is a block/ Tehsil in the district Gurgaon of

Haryana. There are thirty five villages in Manesar block. The name of the villages

are-

 List of Villages in Manesar Tehsil

1. Badha 2. Baghanki 3. Bahora Khurd 4. Bar Gujar 5. Bhudka 6. Bhun Karka 7.

Bilaspur 8. Binola 9. Chandla Dungerwas 10. Danokri 11. Darbaripur 12.

Fazalwas 13. Gwaliar 14. Hassanpur 15. Kasan 16. Kherki 17. Khoh 18.

Kukrola 19. Lakhnola 20. Langra 21. Manesar 22. Naharpur Kasan 23.

Nainwal 24. Navrangpur 25. Nawada Fatehpur 26. Nurpur Bahora 27. Pathrari

28. Prasoli 29. Rathiwas 30. Sakatpur 31. Sehrawan 32. Shikohpur 33.

Sidhrawali 34. Sikanderpur Badha 35. Udepuri

Nearby Towns / Cities of Manesar:

1. Farrukhnagar 2. Gurgaon 3. Pataudi 4. Sohna

47 | P a g e

Manesar is an area westly directed of Gurgaon-Jaipur NH 8 Highway. It is well

connected with the city Gurgaon and other areas. It is a rapidly growing town from a

sleepy village. A number of multinational companies including Jaguar, Minda, Maruti

Suzuki, Honda, Airtel and many more have started their business and rapidly

changed the whole structure of those areas.

IMPORTANCE OF THE AREA:

Manesar is a place where SAR Group already set a factory of Livepure. There is also

a plan to make another factory of Livegreen as well in nearby areas. There is a big

future plan as well; so as to initiate a health care project in Delhi/ NCR region

Manesar will be the best place in terms of business promotion and essential CSR

mandate.

BACHGROUND OF THE STUDY:

It was assigned to make a rapid need

assessment in that area. Trainee participated

and worked as one of the group member

during the three days field exposure at that

area.

48 | P a g e

Rapid need assessment is a systematic process of information collection and its

analysis in a limited period of time to identify the need as per given time, place and

situation. The time period may vary between 3 to 6 days within which the exact

situation have to explore on a given topic and a given place so that the gathering

information may be analysed and a conclusion can be derived. There is not such a

scope of in-depth study and the process and using tools which are used important in

such context. It is a relevant way to develop a preliminary understanding and get an

overall snapshot of impact of the conflict or crisis. It is coming Before Implementation

of a new Programme Design.

Work Done:

The Rapid Need Assessment on health of the IMT Manesar and associated area is

done within three days where more than 5 villages of the associated area were

identified in rapid selection and existing situation basis where more than 30 samples

were collected by the using of Questionnaire tool including the visit to the resource

persons of those areas. The other methods which were applied- Key Informant

Information (KII), Focused Group Discussion (FGD), Participatory Rural Appraisal

(PRI) etc.

49 | P a g e

During our Rapid Need Assessment

study on Primary health care services

we covered all the most of the

stakeholders including Factory people,

villagers, Resource person and many

others.

DATA PROCESSING: During the data

processing trainee actively participated

in that. All the relevant raw information

is checked, entered into the datasheet, reviewed and analyzed as well.

OBJECTIVES:

To know the present health situation of that area

To know the existing governmental and private health infrastructure of that

area

To know the impact of other organizations (NGO, non-profit or corporate-

CSR) in that area

To know the requirements and opinion of people

To grow a sustainable health impact infrastructure in that area

OBSERVATION:

It is observed that the condition of Governmental Health infrastructure is very low.

The grassroots level health facilities are sometimes not available in the village. But,

there are a number of Private Hospitals locally who can give quality treatment in

terms of heavy money. Most of the traditional people who acquired land at some

time are belonging in wealthy class after multinational companies have come. They

acquired their land with a quite high price. As a result the sleepy town is developed

quite well after getting better purchasing power and rapidly goes to be a mega city

after Gurgaon. But there are a huge number of migrants, labor class people. Their

situation is quite poor in such situation. It is difficult for them to lead a healthy life with

such marketing inflation. They have no way to avail the Private hospitals but there

have an option in terms of local unregistered or semi-professional doctors. In that

whole region a huge percentage of unauthorized practitioners are working and doing

their business very staidly. Most of the migrant labor class people comes to them.

50 | P a g e

So, apparently, there is a no scarcity of doctor, but there is. It is in terms of

registered medical practitioner. There is a need to develop the awareness on health

and hygiene. Apparently they have money but not that education which help them to

lead a hygienic life. There are few CSR are working at those areas including Suzuki,

Minda etc. There are at present a water plant at Kho Gaon is running. They also

working on waste management of the surrounding Baash Villages and every day

Waste Collection Van comes to keep the area clean.

RECOMMENDATION:

On such basis, my suggestion is to think something different apart from health

facilities.

There is a preliminary infrastructure of development on behalf of Maruti Suzuki. They

installed water Plants and waste management initiative. But it is felt during the Rapid

Need Assessment that there is a scarcity and it is in terms of awareness, knowledge

and healthy habits. So, if we work on awareness generation, health promotion,

hygiene, it may be more beneficial and effective. Basically I propose to launch a

mobile van which can promote the villagers mindset, grow awareness and also low

cost treatment facilities so that they can directly benefitted with this initiative. The

mobile van will work on health promotion, family planning, hygiene issues. This

initiative can cover more number of people, directly give benefits for migrants and

the disadvantaged section. Beside this, a mobile health camp may also be initiated in

nearby villages and/ or factories in a week. Where general treatment and medicines

will be given in a minimum amount. For this, a specialist doctor, a chemist and a

general staff will be needed. It may be the general setup. The infrastructure may

increase as per time and existing requirement.

51 | P a g e

RECOMMENDATION AND CONCLUSIONS:

RECOMMENDATION:

After analyzing the whole process which I have facilitated and the field exposures

which I have given, I come up with some suggestions which may help the

organization to improve their performance. It is a reflection of my observation of CSR

activity and related issues of SAR Group and their welfare wing. The

recommendations are given below-

1. Developed Proper Planning for Primary Health Check-up Camp: In Free

Dispensary of Shivbarri, Gagret every week they organized a health check-up

52 | P a g e

camp in nearby villages. It is a way to get more access of the people and

justified the potentialities of the project. But there is no specific plan in the site

selection. Three or four villages, which are specifically focused and worked

with those sites over a period of time. The result is that some limited areas are

directly benefitted and a handful people knows about this initiative. According

to the trainee, there is need to change and think in a rational manner so that

maximum number of people get benefit from it. It may be beneficial if a need

of assessment study will done in those areas. It will help to identify the exact

areas where the help is really needed. According to this, a yearly planner can

be developed. One day in a month can be restored for any emergency basis,

occasion or as per request. A mobile health check-up van is also be beneficial

of that region. It will get more access of people, cover the industries including

Lectrix factory and will also benefitted during the camp days as well.

2. Increasing Community Participation: During camp days, there is a scarcity

felt of man power. Other officials including Attendant, Driver devote their time

in camp. The result is that with the driver with the ambulance is used and

captured for a whole day. The attendant of Lectrix comes, so there has no

official in factory who can suggest medicines in case of emergency situation.

In the Dispensary, the only person present who manage the whole thing and

suggest medicines to the patients though he has not such quality or

authentication. So, if the community mobilization is made, it will help from

various aspects and help to control the situation. Increasing community

participation may attract more number of people and the management of the

whole process can be done in a more suitable manner.

3. Incorporation of Professionals: It is already said that there is a scarcity a

professionals in the Dispensary. With the community mobilization, another

thing which is needed is incorporation of Professionals. It will help to manage

the two processes simultaneously and effectively. Authority may think about a

specialist doctor incorporation in that region. The area of specialization can

also concluded through a need assessment study among the beneficiaries

and village layman.

4. Start with New Initiative: Today some of the main problems are Women

Empowerment and over burdening of population. It is very much relevant in

our country as well. Authority may think about such areas. It is apparently

53 | P a g e

seen that in Delhi/ Haryana region the status of traditional women are quite

poor. It is due to the lack of education, awareness. The gender biasness,

acceptance of girl child are quite poor in rural areas till today. The other thing

is over population. Because of national capital and job opportunities a lots of

migrants are come every year. Most of their economic, social, health situation

are quite poor. It was also seen during the Need assessment study at

Manesar as well. It will help to do welfare activities in urban needy sector as

well.

5. Yearly Community Program: Community Organization is the best way to get

maximum number of participation. Some cultural program in yearly basis at

the project areas may help to get to interact maximum number of people. It is

helpful for brand promotion. It is also suggested to incorporate other

Department Officials with this initiative. By this, they will get the best exposure

to spend their time by doing some welfare activities. They will understand

about the village life and the problems and most importantly they will aware

about CSR activities and its purpose. It will help grow better Job satisfaction

among the employees as well.

CONCLUSION:

Finally, I must say I am very fortunate to work with SDMC Trust of SAR Group of

Companies, which is one of the eminent corporate groups working in India. I have

worked as an intern in Smt. Sita Devi Malhotra Charitable Trust for one month. There

I got practical knowledge of Job environment, the processes done in CSR. Here I got

opportunity to deal with various methods, procedures and assignments which will

surely help me in my professional career. There I got the opportunity of two field

exposures which have had an immense impact in my professional growth.

Therefore, I would like to say SAR Group and SDMC Trust are doing a praiseworthy

job in social welfare across the country. They are not only funder agency but

implement as well in a purely professional manner and with great expertise. Surely,

54 | P a g e

they will be one of the benchmark company in CSR activity in recent years. To gain

the reputation, the company needs to focus more on the communication of the

brilliant Corporate Social Responsibility initiatives that the company is undertaking.

The company should be more vocal about its achievements and in turn gain

effectiveness, visibility and hence appreciation.

APPENDIX:

SMT SITA DEVI MALHOTRA CHARITABLE HOSPITAL

VISIT PLAN

DAY 1 : Tuesday, 13th September 2016

Sl.

No

Particulars Contact Person

A Arrival at Guest

House

09:15 Am 10:10 Am

B Pick up from Guest 10:10 Am 10:30 Am

55 | P a g e

House

C Arrival at

Dispensary

10: 30 Am 5:00 Pm

D Back to Guest

House

05:00pm 05:30 Pm

Day 2 Wednesday, 14th September 2016

Sl.

No

Particulars Timings Contact Person

A Pick up from Guest

House

09:00 AM 09:30 Am

B Arrival at Camp

site/Dispensary-

Village Panjoa

09:30 Am 02:00

Pm

C Lunch

D Smt. Sita Devi

Malhotra Charitable

Dispensary

3:00 Pm 05:00 Pm

E Back to Guest

House

05:00 pm 05:30 Pm

56 | P a g e

F Departure for Station

from Guest House

06:15 pm 7:00 Pm

VILLAGE PROFILE

o Name of the Village: ………………………………….. Ward No………………….

o Village Panchayat: ……………………………..

o Total Population: ……….……………

o Population caste wise (in %)

o Educational Institutes ( Please tick )

A. Government: a. Primary/ b. Middle/ c. Secondary/ d. Sr. Secondary

57 | P a g e

Male Femal

e

Children (0-6 Years)

GEN SC ST OBC

………………………………………………………………….

B. Public/Private: a. Primary/ b. Middle/ c. Secondary/ d. Sr. Secondary

…………………………………………………………………….

C. College: a. Yes/ b. No ……………….. if yes detail…………..………….

o Health Facilities within village ( Please tick )

a. PHC/ b. Sub Centre/ c. Private Clinic/ d. Untrained Professional/ e.

Emergency service

o General Health Problems in the community ( Please tick )

a. Dengue/ b. Chikungunya / c. TB/ d. Diarrhea/ e. Coughing/ f. Vomiting/ g.

Skin Problem/ h. others

Please specify……………………………………..

o Civic Amenities ( Please tick )

a. Tube well/ Supplied Water by Govt. / Village Well/ Hand Pump/ Private

b. Roads insides: Katcha/ Pucca

c. Water Drainage system: Sewage/ Soak Pit

d. Electricity: Government/ Private

o Major Occupation

a. Female: ……………………………………………………………………………

b. Male:

…………………………………………………………………………………

58 | P a g e

QUESTIONNAIRE

Survey Date: …………. Name of the village……BASH GAON

Name of the Respondent: ……Vijay Kumar………

Address: ………...…………………………………………………………………….

Age: ………28…….Sex: ……Male…………Phone No. 9625543741 …………

Migrant…………………………

I. Basic family details

Male

members

Female

Members

Male

children

Female

children

Working Total Income No of

educated

women in the

59 | P a g e

family

1

II. Detail of the Head of the Family

III. Respondent Profile

1. Whether Employed?

a. Yes (√)/ b. No

If yes please provide detail: …............................. Income (IN INR)………………….

2. Community Engagement: a. Traditional/ b. Migrated (√)

If migrated provide detail …………H.P.…………………………

3. Where do you your children go for schooling?

a. Government School/b. Public School/c. Private School/d. Not Applicable (√)

4. Type of House : a. Katcha House/ Pucca House (√)

5. Type of Ownership : a. Rented (√)/ b. Self-Owned

60 | P a g e

Name Age/

sex

Education Profession Income

M/

28

ITI Quality Dept. –

Livepure,

Manesar

13000

IV. Present Health Scenario

6. Is there any person in your family who suffers from any of the below mentioned disease? ( Please tick )

I I Major Health Problems Minor Health Problems

a High Blood pressure Dengue

b Heart Disease Chikungunya

c Tuberculosis Malaria/Filaria

d Stroke (Paralysis due to

Hemorrhage in brain)

Vomiting

e Diabetes (√) Skin Problem (√)

f Mental illness

g Cancer

Any other disease, please specify…………………………………………..

7. Where do you and your family members go for the treatment case specific? ( Please tick )

a. Government Hospital/b. PHC/ c. Private Doctor (√)/ d. Trained Professional/

e. Unregistered Professional

How far the dispensary is located………500m…………………..

8. Which are the most occurring health issues in your family during last six month?

61 | P a g e

(Please tick)a. Children 0-6 years (diarrhea/measles/fever/other)…

NA…………………………….................

b. Women (anemia/ Menstrual Irregularity)…………

NA………………………………………

c. Youth/Adults………Skin Disease & Illness………………………………………….

d. Elderly People (joint pains/eye infection/fever/cough and cold/) ……

NA…………………..

9. How often do you or your family members visit a doctor? (NA)

a. 2-3 times in a month/b. Once in a month/ c Once in 3 months/d.

Never………………

10.What are the facilities available in the health Dispensary? (NA)

a. Qualified Doctor/b. Free Medicines/c. Diagnostic Centre/ d. proper sitting

arrangement

11.12.How much do you spend on medical treatment in a month? (INR three

months)

.................................................

13. Is there any health care given to children at the school?

Yes/ b. No If yes, what is the type of health care

…………………………………………

14.Where do you go for emergency cases a. Female……..

b. Children……..

c. Others………….

62 | P a g e

15.Have you and your family has health Insurance of any company? (Please tick)

Yes/No,

If yes for how much………………

16.Where is the nearest Diagnostic Lab located?

…………………………

V. Healthcare Need Assessment

16. What are the problem do you face while going for treatment? (Please tick)

a. unqualified doctor/ b. distance /c. Expensive OPD charges/ d. any other

Please Specify……………..

17. If you are given a chance to suggest the new health treatment to be provided

with, which would you suggest? And what shall be the OPD charges which you can

afford easily?

…………………………………………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

………………

18.QualitativeExperience……………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

……………………………………………………………………………………

63 | P a g e

ASSIGNMENT 1:

Focus Area: Drinking water and Sanitation

Name About Contact Details

Himalayan Institute

Hospital Trust

It is a non-profit organization

registered under section 35 (1)

(ii) of the Income Tax Act,

1961 as a Scientific Research

Association. It is also

registered under section 80 G

of Income Tax Act, 1961 and

FC(R)A, 1976 give provision to

get donations from abroad.

The water and sanitation

The Presidential Body

Himalayan Institute Hospital

Trust

Swami Ram Nagar, P.O.

Jolly Grant

Dehradun- 248016,

Uttarakhand, India

Tel: +91-135-2471144; Fax:

+91-135-2471122

64 | P a g e

project run in Garhwal region

where getting drinking water in

daily basis is still a great

challenge. Rural Development

Institute of this organization

working on this issue for

getting sustainable solution of

this problem.

150 villages have been

covered till date where basic

amenities are being provided.

Several National and

international Bodies are

supported and Sir Ratan Tata

Trust is collaborated with the

Pilot Project using Solar

Pumping Technologies to

provide safe drinking water in

the village Chureddhar, Tehri

Garhwal.

Email: pb@hihtindia.org

 

The Finance Controller

Himalayan Institute Hospital

Trust

Swami Ram Nagar, P.O.

Jolly Grant

Dehradun- 248016,

Uttarakhand, India

Phone: +91-135-2471144,

2471133

Email: pb@hihtindia.org

Tarun Bharat

Sangh

Address of Head Office:TARUN BHARAT SANGHVillage: Bheekampura –

Kishori,

Block: Thanagazi, District:

Alwar

State: Rajasthan, PIN:

301022.

INDIA.

Arghyam Their water quality

development initiative is to

tackle the hazard related with

arsenic, fluoride, salinity, over

ARGMYAM#599, 12th Main,

Hal 2nd Stage, Indiranagar,

Bangalore,, Karnataka, India

65 | P a g e

density of iron or any type of

bacterial contamination which

affects human body through

over consumption. They

support low cost, effective

water purifier which promote

water quality and will ensure

health. Presently they are

working in seven states with

the corpus of over 280 lakh

funds.

560008

Email-info@arghyam.org

Phone:

+91(080)41698941/42

Jal Bagirathi This organization is working

on Marwar region which is

lowest water endowment in

Rajasthan with its heavy

density population. The

problems of that region are

saline water, hostile climate,

low annual rainfall, ill

infrastructure. The obvious

result is low productivity in

agriculture, loss of bio

diversity, waterborne

diseases, and exploitation in

terms of drudgery.

D66(B) Sawai Mado Singh

Road 

302016 Jaipur 

Rajasthan

ASSIGNMENT 2:

Focus Area: Drinking Water

NAME ABOUT Contact details

Naandi

Community

Working Areas-Punjab

Haryana

D.No.6-3-883, Flat no-

201,2nd floor, Imperial

66 | P a g e

Water Services Andhra Pradesh

Rajasthan

Karnataka

Naandi Community Water Services

envision to improve life and health of

people and poor communities by giving

access to healthy drinking water each

and every day. Based upon the on the

type of water source and the quality of

water, appropriate treatment is decided

for the community and they set up the

Community Safe Water Systems.

The purified water is made available to

all at Rs.0.10-0.20 per litre, making it

affordable to the poorest of the poor.

Plaza Punjagutta,

Hyderabad - 500082

Span Pumps

Pvt. Ltd.

Span Pumps Private Limited focuses

on innovative, environment friendly and

most appropriate technology options to

provide 360 degree solutions, which

facilitates micro level water needs in

order to improve the overall quality of

human life globally. They are the

leading manufacturers and promoters

of solar based water solutions in India;

their innovation frees women from

pumping, fetching and carrying water

as it is now available at their doorstep.

They offer a wide range of best quality

solutions of superior technology in the

Shivaji Nagar, #104,

Arihant Building,

1187/26, Ghole Road,

Pune

67 | P a g e

industry. All their products adhere to

international standards.

Watsan

Envirotech. Pvt.

Ltd.

Working Area: Tamil Nadu

 Watsan Envirotech was started with

an objective of harnessing technology

to make affordable solutions for

providing clean drinking water and

sanitation. Since 2009, they have been

focusing on building up a low cost,

power free, maintenance free water

filter and have been successful in

making in-roads by providing the filters

to thousands of people.

1,Citadel Building 1A-

Cenotaph 2nd Lane,

Teynampet Chennai –

600018 Tamilnadu,

India

Sarvajal Working Area:

Rajasthan

Gujarat

Harayana

Madhya Pradesh

Delhi

Piramal Foundation initiated Sarvajal to

ensure regular supply of clean drinking

water to all through the use of

sustainable technologies. In bigger

villages, they employ local people to

man filtration plants and sell water

whereas in smaller villages we install

solar-powered water dispensing

machines that use prepaid smart cards

that can be topped up just like a mobile

Piramal Water Private

Limited, Chandan

Bunglow, Opposite

Paritosh Tower, Near

Darpana Academy,

Usmanpura

Ahmedabad, Gujarat

380 013

68 | P a g e

phone.

Well & Water

Works

Woking more than two decades on this

field using scientific techniques and

best technical experts and associates

from diverse fields.

1088 A, B1-2,

Amritwel Society,

Hare Krishna Mandir

Path Model Colony,

Pune 411016,

Maharashtra, INDIA

Phone:

(+91-20) 25652486

Mobile:

(+91) 9422084073

(+91) 9822292545

Email:

contactus@wellwater

works.com

info@wellwaterworks.

com .

Society for

Promoting

Participative

Ecosystem

Management

Society for Promoting Participative

Ecosystem Management

(SOPPECOM) is a non-profit, non-

governmental organisation working in

the area of Natural Resource

Management (NRM) primarily in the

rural areas. It is committed to the

principles of sustainable and rational

use of natural resources, equity and

social justice in the distribution of

16, Kale Park,

Someshwarwadi

Road,

Pashan, Pune 411

008

Maharashtra, India.

Tel.

Fax

69 | P a g e

benefits especially to the

disadvantaged sections like dalits,

landless, women, democratic and

decentralised governance of these

resources.

+91-020-2025 1168,

2588 6542

+91-020-2588 6542

E-mail

soppecom@gmail.co

m

Office timings

Monday to

Friday, 10 AM to 6 PM

Pravah A network which advocates for people-

centered decentralized inclusive

systems in drinking water and

sanitation

27/B, Green Park,

Society, Near Kabadi

Market, Behrampura,

Ahmedabad 380022,

Gujarat

Phone:91-79-

25351943

E mail:

amee.mankad@gmail.

com

Yatna ‘Yatn’® working actively as a NGO is

raising funds for effective water,

sanitation and hygiene projects and

initiatives rurally, particularly those

characterized by strong community

involvement.

Yatn - A Society

#267, Kranti Dhamam

Rahamat Nagar 

Yousufguda

Hyderabad - 500 045

INDIA

Office: +91(40)

65527969

Email:  info@yatna.org

Arpan Seva

Sansthan

It is a non-profit organization working

on sustainable development, water

7, Meera Nagar, Near

Sky Height Complex, 

70 | P a g e

resource management and

development, health and sanitation etc.

Sobhagpura (Mewar)

Circle - Sukher 100

Feet Link Road,

UDAIPUR, 

Rajasthan, 

India - 313001

EMAIL:

arpansevasansthan@

gmail.com 

Cell: + 91-94141

55728

Gram Vikas

Clean drinking water and access to

sanitation has resulted in over 80%

reduction in incidences of waterborne

diseases. A healthy community and

habitat acts as a catalyst for

sustainable development. Their Impact

Assessment studies also suggest

behavioural changes in communities

with respect to hygiene and sanitation

and increased involvement of women

in decision making.

Administrative Office,

Bhubaneswar,

Odisha, India

Address:

Gram Vikas

Plot No. 72/B, Forest

Park

Bhubaneswar -

751009,

Odisha, India

Telephone: +91-674-

2596366, 2596466,

2596566, 2596766

FAX: +91-674-

2596866

E-mail:

info@gramvikas.org

71 | P a g e

ASSIGNMENT 3:

A Pilot Study on Rapid need assessment of the Sustainable Health Services – Manesar, Haryana

OBJECTIVE:

† To know the present requirement

† To know the Economic Profile

† To know the Village Profile

† To know the General Health Profile of the village

† To know the governments interpretation for sustainable health care

† To know the availability of semi government and non-government agencies on

health and their providing facilities, expense etc.

TYPE OF RESPONDENTS:

‡ PANCHAYAT:

‡ PHC:

‡ VILLAGE RESOURCE PERSON/ PRADHAN/ LEADER:

‡ COMMON PEOPLE/ VILLAGERS:

PROBABLE USE OF TOOLS:

FGD (FOCUSED GROUP DISCUSSION)

KII (KEY INFROMANTS INFROMATION)

DIRECT INTERVIEW (Semi-structured)

OBSERVATION (Direct/ Indirect)

METHOD:

MIXED METHOD

VILLAGE PROFILE:

o Name of the Village:

72 | P a g e

o Total Population:

o Gender Ratio:

MALE FEMALE CHILDREN

(0-6YEARS)

OTHERS

o Popular Occupation:

PEASANT

HOUSEHOLD

WORKER

RICKSHAW

PULLER/

DRIVER

BUSINESS

GOV. SERVICE

CORPORATE

GROCCERY

OTHERS

o Present Health Status:

TYPE NO. OF

MALE

NO. OF

FEMALE

MOSQUITO

BORNE DISEASES

WATER BORNE

DISESES

AIR BORNE

DISEASES

OTHER

SEASONAL

DISEASES

CHRONIC

DISEASES

73 | P a g e

OTHERS

o Educational Profile:

CLA

SS 2

CLA

SS 5

CLA

SS 8

SECO

NDAR

Y

H.S

.

GRA

DUAT

ION

P.G

.

DIPL

OMA

CERTIFIC

ATE

COURSE

DOC./

ENGI

NEER

INDIVIDUAL PROFILE:

Name of the Respondent:

General Details:

o Age-

o Sex-

o Occupation-

o Educational qualification:

o Name of the Village:

o Current Health Status of his/her family:

Family Related:

o Number of Family Members:

o Mostly occurring Diseases in family:

o Mostly occurring diseases in Society:

o Recent Incidents:

Availing Governmental Facilities:

Distance:

Availing Non-governmental Facilities:

74 | P a g e

Distance:

Nearest Dispensary:

List of Supports getting from Government:

Given facilities by Private Agencies:

Costing:

Level of Satisfaction:

Level of Awareness:

Respondent’s need:

Suggestion for better Health:

Awareness:

ASSIGNMENT 4:

A Semi-structured Interview Schedule for Shivbarri, Gagret, District-Una, Himachal

Pradesh

On behalf of- SDMC Trust

Role: Intern, Trainee

Purpose: General Study

Areas Covered: Health

Places: Health Camp, Dispensary

Type: Quali-quantitative (Mixed) Study on health status, administration of the project

Target Group: Patients, Local Villagers, Officials

Tool: Case Study, IS, FGD, PRI

Approach: Mixed Approach

75 | P a g e

Areas:

I. Patients:

1. Recent Govt. Project running in this region

2. Health Infrastructure

3. Reason for coming here

4. Areas Covered/ Surrounding areas of patients

5. How are they coming?

6. Facilities getting here.

7. Loopholes

8. Requirements

9. Suggestion

II. Officials:

1. Facilitators

2. Facilities given

3. Areas Covered

4. Source of getting help

5. Community Participation

6. Local Leaders Participation

7. Government’s help

8. Administrative setup

9. Administrative procedure

10.Loopholes

11.Requirements

12.Suggestion

13.Future Plan

III. Doctor:

1. Name

2. How long is he/she working?

3. Common Trends of disease

4. Mostly occurring disease

76 | P a g e

5. Incurable disease patients

6. Occasionally occurring disease

7. Type of referral

8. Type of facilities offered

9. Community Response

10.Requirement

11.Loopholes

12.Suggestion

13.Future Plan

IV. Community Resource Person:

1. Opinion

2. Personal Initiative

3. Government Initiative

4. Requirements

5. Loopholes

6. Suggestion

7. Future Plan

REFERENCE:

1. Dr. Kailashpati JhaChief of Operations

SDMC Trust-SAR Group, Gurgaon

2. Dr. Vijay JoshiChief Medical Officer

SDMC Trust-SAR Group, Gurgaon

3. Ms. Amrita NayakSr. Program Officer

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SDMC Trust-SAR Group, Gurgaon

4. Ms. Shivani MehtaProgram Officer

SDMC Trust-SAR Group, Gurgaon

5. Mr. Natarajan SharmaStaff

SDMC Trust-SAR Group, Gurgaon

BIBLIOGRAPHY:

Aras, D. C. (2008). Corporate Social Responsibility. Ventus Publishing ApS.

Corporate Social Responsibility in India. (2013). Global CSR Summit 2013 An Agenda for Inclusive Growth (pp. 12-15). Progress Harmony Development.

GLobal CSR Summit 2013 An Agenda for Inclusive Development. (2013). Corporate Social Responsibilty in India. New Delhi: Progress Harmony Development.

Introduction to Grant Management. (n.d.). John & Bartlett Publishers, LLC.

Khan, N. A. (2014). Procurement Process and Vendor Management of Robi Axiata Ltd.

Ruiz, C. (2011). Final Internship Report.

The Grant Mnagement Unit. (1999). Grant Management Procedures Manual. Research Triangle Institute.

Zaman, M. (2014). CSR activities of British American Tobacco Bangladesh.

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