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    Presented by:

    NITHIN J

    USN: 4JC11MMT09

    Under the Guidance of:

    Dr M S PRABHUSWAMY

    Professor

    Dept of mechanical Engg,SJCE,Mysore

    STUDY AND ANALYSIS OF PROCESS

    CAPABILITY OF 4000 TON MECHANICAL

    PRESS USING 8D METHOD

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    This project aims towards improvement of both product and process

    by eliminating recurring problems of 4000 ton mechanical press byusing 8D method.

    Forging is a mass production activity. Some of the manufacturing

    equipments like Mechanical press produce a large number of partsin its running time.

    Break down of these machines lead to unavailability of these

    machines there by affecting the process performance in terms of

    major production loss and also effects quality of the product.

    To achieve the objective an important problem solving method

    Eight disciplines of problem solving method can be used.2

    INTRODUCTION

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    8D PROBLEM SOLVING METHOD

    The 8D Problem Solving (Eight Disciplines) approachcan be used to identify, correct and eliminate therecurrence of quality problems.

    8D is a problem-solving methodology for product andprocess improvement. It is structured into eightdisciplines, emphasizing team synergy.

    The team as a whole is believed to be better and smarterthan the quality sum of the individuals.

    3

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    4

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    STATEMENT OF PROBLEM

    Frequent break downs of 4000 ton mechanical presseffects both process and product quality.

    Therefore there is a need to undertake a permanentcorrective action plan to reduce the frequent break

    downs of this machine .

    5

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    OBJECTIVES

    To carry out Break down analysis of machines.

    To prevent root causes and its recurrence.

    To establish a permanent corrective action based onstatistical analysis of the problem.

    To improve process and product quality.Using 8D problem solving method

    6

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    SCOPE OF THE STUDY

    Eight disciplines(8D) of problem solving method has matured into

    one of the most powerful method used to approach and to resolveproblems in industries.

    8D method is adopted to identify, correct and eliminate recurring

    problems and it is useful in product and process improvement.

    8D method focuses on the origin of the problem by determining itsroot causes. Analysis is made to find the causes of the failures andthereby preventing similar break downs.

    Some of the break downs can be reduced by implementing newideas through RCM tools like WHY-WHY analysis, fish bonediagram, IS/IS NOT work sheet, Pareto chart etc., 7

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    METHODOLOGY

    Literature review about eight disciplines of problem solvingmethod.

    Preliminary study about production process.

    Setting the objectives for the study

    Data collection about machine history.

    Selection of appropriate tools and techniques for the study. Implementation of team based problem solving method.

    Finding the root causes for the break downs.

    Fishbone diagram

    Why-Why analysis Development of counter measures.

    Implementation of counter measures.

    Check the results.8

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    ORIGIN OF THE EIGHT DISCIPLINES CONCEPT

    Problem solving is a process, an activity whereby a best value is

    determined for an unknown, subjected to a specific set of conditions.

    It is a means by which an individual uses previously acquired

    knowledge, skills and understanding to satisfy the demands of an

    unfamiliar situation.

    The 8D process evolved from Dr. Demings Plan-Do-Check-Act

    (PDCA) cycle, and the Kepner Tregoe Problem Solving Decision

    Making (PSDM) process.

    The U.S. Government first used an 8D-like process during the Second

    World War, referring to it as Military Standard 1520 (Corrective action

    and disposition system for nonconforming material).9

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    It was introduced in 1974 and used by the military suppliers until 1995.

    The main goal was to indentify errors, make root cause analysis,limitation of waste, prevent reoccurrence, cost reduction and raise the

    quality

    Ford Motor Company first documented the 8D method in 1987 in acourse manual entitled "Team Oriented Problem Solving".

    Ford later introduced their 8D framework to Motorola in 1989, andrequired that Motorola used it to resolve all problems involving Ford

    products

    8D methodology has been propagated by Ford on automotive industry

    and is well known to many companies in the electronics industry.

    The 8D framework was later adopted by especially the automotiveindustry in order to solve problems

    10

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    4000-TON FORGING PRESS(MECHANICAL PRESS)

    11Schematic diagram showing the working of

    forging press

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    13

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    14

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    PIE CHART FOR NUMBER OF DEFECTS OF 1109 STUB

    AXLE(R5-03)

    195

    144

    12

    45

    77

    U/F

    PIT MARK

    DAMAGE

    S/C

    FOLD

    QUENCHCRACK

    LAP

    BLOCKER

    1

    15

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    PIE CHART FOR NUMBER OF DEFECTS OF SUMO

    VICTA KNUCKLE RH(R5-04)

    421

    339

    48

    20

    76

    96

    U/F

    PIT MARK

    DENT

    DAMAGE

    S/C

    U/S

    QUENCH

    CRACKLAP

    BLOCKER

    16

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    PIE CHART FOR NUMBER OF DEFECTS OF SUMO

    VICTA KNUCKLE LH(R5-05)

    218

    2

    75

    16

    53

    88

    6

    14 U/F

    PIT MARK

    S/C

    FOLD

    U/S

    QUENCH

    CRACKLAP

    O/H

    17

    PROCESS CAPABILITY FOR STUB AXLE(R5 03)

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    PROCESS CAPABILITY FOR STUB AXLE(R5-03)

    The allowable thickness dimension for the product is 14+2.5mm for upper

    specification limit (USL) and 14-0.5mm for lower specification limit (LSL).

    PROCESS CAPABILITY OF R5-03.docx

    18

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03.docx
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    PROCESS CAPABILITY FOR SUMO VICTA KNUCKLE

    RH(R5-04)

    The allowable thickness dimension for the product is 27+2.5 mm for upper

    specification limit (USL) and 27-0.5 mm for lower specification limit (LSL).

    PROCESS CAPABILITY OF R5-04.docx

    19

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04.docx
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    PROCESS CAPABILITY FOR SUMO VICTA KNUCKLE

    LH(R5-05)

    The allowable thickness dimension for the product is 27+2.5 mm for upper

    specification limit (USL) and 27-0.5 mm for lower specification limit (LSL).

    PROCESS CAPABILITY OF R5-05.docx

    20

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05.docx
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    Percentage rejection chart of R5-03 due to U/F

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12

    % Rejection 1.6 5 8.4 6.5 2.8 3

    TARGET 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %R

    ejection

    21

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    Percentage rejection chart of R5-04 due to U/F

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12

    % Rejection 6.7 2.9 2.9 4.7 2.5 1.5

    TARGET 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %R

    ejection

    22

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    Percentage rejection chart of R5-05 due to U/F

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12

    % Rejection 2 2.4 2.8 7.2 0.82 1.1

    TARGET 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %R

    ejection

    23

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    D2- PROBLEM STATEMENT

    The major frequent problems identified in 4000 ton forging

    press are:

    Ram slip problem

    Forging Press stroke problem

    Improper working of top ejection cylinder

    Due to these problems of the machine, the product as well

    as the process is directly affected.25

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    D3- DEVELOP THE INTERIM CONTAINMENTACTION(ICA)

    The ICA for the Ram slip in the forging press may be: Ramassembly locking bolts to be tightened with the torque wrenchto prevent the problem from spreading.

    The ICA for the Forging Press stroke problem may be:Proximity sensor to be checked, sensing limit to be adjusted.

    The ICA for theTop ejection cylinder problem

    may be:Clamping fasteners and seals of ejection cylinder to bechecked ,change if necessary.

    26

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    D4 - DEFINE AND VERIFY ROOT CAUSE

    Root Cause Analysis is a method that is used to address a problem, in

    order to get to the rootcause of the problem.

    It is used so that we can correct or eliminate the cause, and prevent theproblem from reoccurring.

    A Root Cause Analysis will disclose:

    Why the incident, failure or breakdown occurred

    How future failures can be eliminated by:

    changes to procedureschanges to operation

    training of staff

    design modifications 27

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    ROOT CAUSE ANALYSIS - PROCESS

    Step 1 problem identification

    Step 2 Define Problem or Issue

    Step 3 Conduct Data Analysis

    Step 4 Determine Root Cause(s)

    Step 5 Improvement Planning

    Step 6 Evaluate Progress28

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    29

    1. Ram slip problem

    Cause Analysis: Fish bone diagram

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    Why Ram slip in the machine

    Why Over load on die

    Why Stroke length vary

    Why

    Improper torque setting on adjustment

    unit

    Why Worn out of aluminium liners

    30

    5 Whys:Problem: RAM SLIP IN FORGING PRESS

    D5 P t ti ti (PCA)

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    D5- Permanent corrective actions(PCA)

    Permanent corrective actions:

    Check the over loading condition on the die.

    Aluminium liners spares must be maintained.

    Check the condition of the ram adjustment unit, modify if necessary.

    Aluminium alloys can be used instead of aluminium.

    Torque must be set properly on the adjustment unit.

    Periodic alignment of the ram unit to be done once in a week or oncein 15 days.

    31

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    D6- Incorporation in the system

    PM strengthened: Time based maintenance

    Point added in PM: Alignment of the ram unit to be checked

    in weekly Preventive maintenance schedule instead of monthly

    Preventive maintenance schedule.

    Torque on adjustment unit should be min 55 N-m.

    One point lesson: Check for over load on the die every day during the start of the

    first shift by the operator.

    32

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    2. FORGINGPRESSSTROKEPROBLEM

    CAUSE ANALYSIS: FISHBONEDIAGRAM

    33

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    Why Cam setting changed

    Why Cam plate sheared

    Why Due to high vibration

    Why

    Machine foundation bolts loose

    Why Improper maintenance

    34

    5 Whys:

    Problem: Press stroke problem

    P t ti ti

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    Permanent corrective actions

    Before starting, check the condition of the machine.

    Cam unit spare to be maintained.

    Use of good quality foundation bolts, replace if necessary. Fly wheel bearing condition to be checked regularly.

    Check and modify the guide clearance.

    Flush the grease line regularly.

    Incorporation in the system

    PM strengthened:

    Point to be added in PM: During monthly PM check the machine

    foundation bolts condition. This increases their life considerably.

    Check for the guide clearance (0.4-0.5 mm) in the quarterly PMschedule. 35

    3 IMPROPER WORKING OF TOP EJECTION CYLINDER

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    3. IMPROPERWORKINGOFTOPEJECTIONCYLINDER

    CAUSE ANALYSIS: FISHBONEDIAGRAM

    36

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    Why Ejection pin not working

    Why

    Fulcrum lever not working

    Why Rack damaged on ejection unit

    Why

    i. High air pressure in the ejection cylinder

    ii. Due to burr entry

    Why

    i. Pressure regulator valve not installed

    ii. Poor lubrication 37

    5 Whys:

    Problem: Improper working of top ejection cylinder

    P t ti ti

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    Permanent corrective actions:

    Pressure regulator valve to be installed on the inlet air line.

    Proper greasing to be done to fulcrum lever and rack and pinion unit.

    Pressure level in the air line to be set properly, if necessary replace FRL unit.

    Addition lubrication point to be provided at the of the ejection unit.

    Incorporation in the system

    PM strengthened:

    Point to be added in PM:During daily PM check the pressure level (5.5-7 bar) inthe air line.

    Time based maintenance:

    Remove the fulcrum lever and Rack and pinion unit every month, clean it properly,

    regrease it and again fix it back.

    Check for proper working of pressure regulator valve on the inlet air line.

    One point lesson:

    Additional lubrication point to be provided at the point of ejection cylinder unit.

    38

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    PARETO ANALYSIS

    Pareto analysis is a statistical technique in decision making that

    is used for selection of a limited number of tasks that produce

    significant overall effect.

    It uses Pareto principle- large majority of problems (80%) are

    produced by a few key causes (20%).

    This technique helps to identify the top portion of causes that

    need to be addressed to resolve the majority of problems.

    It is common to refer to pareto as "20/80", under the assumption

    that, in all situations, 20% of causes determine 80% of problems.39

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    56

    78

    9195

    98.4 99.54 100

    0

    20

    40

    60

    80

    100

    120

    0

    50

    100

    150

    200

    250

    U/F BLOCKER LAP DAMAGE QUENCHCRACK

    FOLD PIT MARK

    Numbers

    Defects

    NUMBERS

    cum %

    40

    Pareto chart for stub axle(R5-03)

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    P t h t f i t k kl

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    46

    64.6

    80.4

    91.694.9 97.8

    99 99.4 100

    0

    20

    40

    60

    80

    100

    120

    0

    50

    100

    150

    200

    250

    Numbers

    Defects

    NUMBERS

    CUM %

    42

    Pareto chart for sumo victa knuckle

    LH(R5-05)

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    FAILURE MODE AND EFFECTS ANALYSIS

    FMEA (Failure Mode and Effects Analysis) is a systematic

    method of identifying and preventing system, product and

    process problems before they occur.

    FMEA is focused on preventing problems, enhancingsafety, and increasing customer satisfaction.

    FMEAs are conducted in the product design or process

    development stages, although conducting an FMEA onexisting machinery, products or processes may also yield

    benefits.43

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    BENEFITS OF FMEA

    Contributes to improved designs for products and processes.

    Higher reliability

    Better quality

    Increased safety

    Enhanced customer satisfaction

    Contributes to cost savings.

    Decreases development time and re-design costs

    Decreases waste, non-value added operations

    Contributes to continuous improvement.44

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    PROCESS FMEA

    Process Failure Mode and Effects Analysis (PFMEA) is often

    developed at the time when a new product or process is being

    introduced.

    This activity is very beneficial when ordering tooling and

    equipment as well as determining process controls.

    PFMEA is a collection of possible causes and mechanisms for

    failure modes, as determined by a team.

    It can also play an important role in day to day improvement and

    problem solving. 45

    PROCESS FMEA.docx

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20FMEA.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20FMEA.docx
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    D7- PREVENT RECURRENCE

    In this step the team analyses whether the corrective

    action implemented would prevent or improve the qualityof similar products and processes.

    The changes in the procedures and operations must be

    communicated to every one.

    D8- RECOGNISE THE TEAM

    All the efforts made by the team should be recognised and

    informed to the top level management of the organisation.

    46

    AMW MGM forgings Pvt Ltd

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    AMW MGM forgings Pvt. Ltd.,

    Preventive maintenance check list of 4000 ton forging press

    Sl. No. Activity description Freq Specification Date Observations/remarks

    1 Check back lash in press Y Between 1-2 mm 8-02-122 Check seal condition of clutch &

    brake Q Checked ok 15-04-123 Check seal condition of counter

    balance cylinder Q No damage 18-04-12

    4 Check piston & piston rodcondition Q No damage 18-08-12

    Added based on

    history card

    review

    5 Check main motor couplingalignment & condition Q Alignment done 22-08-12

    6 Check any damages / leakagesfrom lubrication line Q No leakage 28-08-12

    7 Lubricate bull gear & lay shaftbearings H No sound should come 14-06-12

    8 Check conditions at pressure &friction plates of clutch H No worn out 14-06-12

    9 Check conditions of brakepressure & friction plates H No worn out 23-06-12

    10 Check seal condition of counterbalance cylinder H No damage 18-12-12

    11 Clean & service lubrication pump H Operate smoothly 18-12-12

    47

    P i t dd d ft t l i

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    Points added after root cause analysis

    Sl. No. Activity description Freq Specification DateObservations/

    remarks

    1Check for the alignment of the

    ram unitW Checked ok 27-03-13

    2 Check for over load on the die W No over load 27-03-13

    3Check torque on the ram

    adjustment unitW

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    Process capability for 1109 Stub axle(R5-03) after implementation

    of 8D methodThe allowable thickness dimension for the product is, 14+2.5mm for the upper

    specification limit (USL) and 14-0.5mm for the lower specification limit will (LSL).

    49

    PROCESS CAPABILITY OF R5-03 AFTER IMPLEMENTATION OF 8D

    METHOD.docx

    Process capability for Sumo victa knuckle RH(R5 04) after

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-03%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docx
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    Process capability for Sumo victa knuckle RH(R5-04) after

    implementation of 8D methodThe allowable thickness dimension for the product is 27+2.5mm for the upper

    specification limit (USL) and 27-0.5 mm for the lower specification limit (LSL).

    50

    PROCESS CAPABILITY OF R5-04 AFTER IMPLEMENTATION OF 8DMETHOD.docx

    Process capability for Sumo victa knuckle LH(R5 05) after

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-04%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docx
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    Process capability for Sumo victa knuckle LH(R5-05) after

    implementation of 8D methodThe allowable thickness dimension for the product is 27+2.5mm for the upper

    specification limit (USL) and 27-0.5 mm for the lower specification limit (LSL).

    51

    PROCESS CAPABILITY OF R5-05 AFTER IMPLEMENTATION OF 8DMETHOD.docx

    P t j ti f 1109 St b l (R5 03) d t U/F

    http://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/PROCESS%20CAPABILITY%20OF%20R5-05%20AFTER%20IMPLEMENTATION%20OF%208D%20METHOD.docx
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    Percentage rejection of 1109 Stub axle(R5-03) due to U/F

    after implementation of 8D method

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12 Mar'13 Apr'13 May'13

    % Rejection due to U/F 1.6 5 8.4 6.5 2.8 3 2 2 2.1

    TARGET 2 2 2 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %R

    ejection

    Target 2%

    52

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    Percentage rejection of Sumo victa knuckle RH (R5-04) due to

    U/F after implementation of 8D method

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12 Mar'13 Apr'13 May'13

    % Rejection due to U/F 6.7 2.9 2.9 4.7 2.5 1.5 2 1.71 2.08

    TARGET 2 2 2 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %Rejectio

    n

    Target 2%

    53

    P j i f S i k kl LH (R5 05) d

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    Percentage rejection of Sumo victa knuckle LH (R5-05) due to

    U/F after implementation of 8D method

    Jun'12 July'12 Aug'12 Sept'12 oct'12 Nov12 Mar'13 Apr'13 May'13

    % Rejection due to U/F 2 2.4 2.8 7.2 0.82 1.1 1.87 2 2.1

    TARGET 2 2 2 2 2 2 2 2 2

    0

    2

    4

    6

    8

    10

    12

    %Rejection

    Target 2%

    54

    CONCLUSION

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    CONCLUSION

    After the analysis it is found that the process is improved and

    the rejection rate of the component due to Under filling isreduced by using 8D method.

    Some of the tools of root cause analysis like 5-why analysis,fish bone diagram, pareto analysis are implemented to identify

    the actual causes of the breakdown.

    Then some necessary actions was taken to improve the systemusing root cause analysis and counter measures weredeveloped such that similar type of break downs can be

    reduced.

    After the implementation of the 8D method there is a significantincrease in the values of CP and CPK . 55

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    ProductCP CPK

    BEFORE AFTER BEFORE AFTER

    1109 Stubaxle(R5-03)

    0.705 2.115 0.624 1.957

    Sumo victa

    knuckle

    RH(R5-05)

    0.901 2.771 0.818 2.736

    Sumo victa

    knuckle LH

    (R5-05)

    0.584 1.976 0.538 1.963

    Also after the implementation of the 8D method the rejection rate

    considerably meets the target value of 2% and ranges from 1.71% to2.1% between period Mar-13 to May-13.

    Hence the process and the product can be improved significantly

    using 8D problem solving method.56

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    THANK YOU